La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower
About La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower
Located off Highway 383, this hotel is 10.5 miles from downtown Augusta. It features an outdoor pool and a free airport shuttle. Suites feature free Wi-Fi and a flat-screen TV. A sitting room with sofa bed and an in-room coffee maker are provided in every suite at La Quinta Inn & Suites by Wyndham Augusta Near Fort Eisenhower. The suites feature traditional décor and offer a work desk. La Quinta Inn & Suites by Wyndham Augusta Near Fort Eisenhower provides a fresh breakfast buffet each morning. In addition, on-site fitness and business facilities are available for guest convenience. This hotel is 3 miles from Fort Gordon, and 7.7 miles from Augusta National Golf Club. Augusta Mall is a 9-minute drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel has a mix of positive and negative reviews. Guests generally appreciate the cleanliness, comfort, and spaciousness of the rooms, as well as the friendly and helpful day manager. However, there are consistent complaints about the rude overnight staff, poor housekeeping, and issues with reservations and refunds.
- Clean, comfortable, and spacious rooms
- Friendly and helpful day manager
- Rude overnight staff and poor housekeeping
- Issues with reservations and refunds
- 3/5
It was just ok!
- 5/5
The front desk was very helpful. I’m sorry I don’t remember the gentleman’s name. Room was spacious and clean! Breakfast was great!
- 4/5
Great hotel, convenient, reasonably priced. Nice staff. Clean. Only thing we notice on a regular basis is the AC system changes the temperatures randomly. Other weird thing, the thermostat does control the temperature in the room well despite it being on “auto”. When it comes on it’s freezing! When it goes off, it’s sweltering. There’s not a happy medium. Could be a room insulation thing. My husband stays here every other week for a couple days. Doesn’t bother him. I however joined him this trip and it drove me crazy. Overall though, nice place.
- 3/5
I did not receive the room that I paid for, the family Suite, with multiple beds. When I made the reservations online 2 days before my arrival, the room was available. Once I arrived at the hotel, 3 hours away from my home, I was told the room was under maintenance. It would have been nice if the hotel had emailed about this issue, as I really needed the bunk beds that were missing.
- 5/5
Room was nice and the staff were friendly.
- 5/5
Exceptional
- 5/5
The breakfast was good and the staff professional and friendly. The staff was very helpful. I was from out of town and had some questions about the area etc. I would definitely stay there again.
- 5/5
Clean, quiet. Staff went above and beyond to make sure we were comfortable and had everything we needed. N/A
- 3/5
Great location! Staff that I talked to was nice The lap by the bed didn’t work. After looking a lot of bulbs were out. The TV in the living room didn’t work. There were stains on the carpets thru out the hotel and in our room.
- 5/5
Everything Nothing
- 4/5
Gym was also not available.
- 4.5/5
Everything There was a little girl next door that cried for about 5 hours. Kept me up
- 4/5
Very good
- 5/5
My stay was great looking forward to my next visit
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
yes, everything was great
- 5/5
Exceptional
- 3/5
Pleasant
- 4/5
N/A
- 4/5
The suite was spacious and clean. Housekeeping was amazing, would stay again and recommend!
- 4.5/5
Superb
- 5/5
Clean Room
- 5/5
Exceptional
- 3/5
wifi worked fine, room barely got cleaned but I was also on night shift while working there so I was always asleep when anyone would come by so take it with a grain of salt.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
I really wish the entire hotel was non-smoking. Unfortunately the smell of marijuana was pungent throughout the elevator and the second floor. My room was on the third floor, where there was no marijuana smell, but if I was on the second floor, that smell would’ve been a issue.
- 3.5/5
Everyone was very helpful . What I didn’t like was the fact that the other hotels behind LaQuinta were very shady looking. People hanging around outside smoking dope . Sorry drugs have taken over .
- 5/5
The staff was very friendly in the breakfast area. Also, the breakfast area was very clean and tidy also, the breakfast options were very nice and diverse. I really wish the entire hotel was non-smoking. Unfortunately the smell of marijuana was pungent throughout the elevator and the second floor. My room was on the third floor, where there was no marijuana smell, but if I was on the second floor, that smell would’ve been a issue.
- 3.5/5
Everyone was very helpful . What I didn’t like was the fact that the other hotels behind LaQuinta were very shady looking. People hanging around outside smoking dope . Sorry drugs have taken over .
- 5/5
Didn’t havd it
- 4/5
Very good
- 4/5
Very good
- 5/5
Exceptional
- 1/5
Came down for breakfast Saturday morning at 8:45. There was hardly any breakfast when asked if they were going to replenish he told me they stopped replenishing in our before breakfast ends no milk no eggs no waffle mix. Arrived 12 AM on Friday night not a single bit of toilet paper was in the room. Employee was able to find only one role in the whole hotel seems they were out of it. We stayed for four days and not once did they come in and clean the room and empty the trash had to go downstairs to get a working TV remote. There were two TVs, but only one remote which worked for only one TV. why have two TVs in the room if you don’t have a remote for it. Employees were always on their phone. The front desk young man was on his phone all morning long every time I went by upstairs while they’re vacuuming employees on his phone vacuuming every time I saw him and pass by he was on his phone, most employees were nice some seem to feel like you were bothering them. After breakfast, the coffee pots were left whatever coffee was in there so when you came down in the morning, when breakfast was served, it was still leftover coffee from the day before before it was made can’t seem to think how that would be very healthy.
- 1/5
Came down for breakfast Saturday morning at 8:45. There was hardly any breakfast when asked if they were going to replenish he told me they stopped replenishing in our before breakfast ends no milk no eggs no waffle mix. Arrived 12 AM on Friday night not a single bit of toilet paper was in the room. Employee was able to find only one role in the whole hotel seems they were out of it. We stayed for four days and not once did they come in and clean the room and empty the trash had to go downstairs to get a working TV remote. There were two TVs, but only one remote which worked for only one TV. why have two TVs in the room if you don’t have a remote for it. Employees were always on their phone. The front desk young man was on his phone all morning long every time I went by upstairs while they’re vacuuming employees on his phone vacuuming every time I saw him and pass by he was on his phone, most employees were nice some seem to feel like you were bothering them. After breakfast, the coffee pots were left whatever coffee was in there so when you came down in the morning, when breakfast was served, it was still leftover coffee from the day before before it was made can’t seem to think how that would be very healthy.
- 1.5/5
Didn't clean up the room the 2nd day
- 4.5/5
The staff was very nice and we had everything we needed in our room. We had brought a gaming system to play when we were in the room relaxing/it was raining, but there was no way to change the input channel on the TV.
- 4.5/5
The staff was very nice and we had everything we needed in our room. We had brought a gaming system to play when we were in the room relaxing/it was raining, but there was no way to change the input channel on the TV.
- 1.5/5
Nothing Didn't clean up the room the 2nd day
- 4/5
Breakfast
- 4/5
Breakfast
- 4/5
Close to location Nothing. It was good
- 4/5
Close to location Nothing. It was good
- 3.5/5
Good
- 2/5
Key card were down when I was there it was a inconvenience
- 4/5
Very good
- 4/5
Very good
- 5/5
Fresh breakfast everyday nice parking lot
- 0.5/5
My whole stay there did not have any keys to my room. I had to be escorted by the staffers each time I wanted to go back to my room. The staff members was very rude, very unkind, very unpleasant and I had a horrible experience in and out of my own hotel room with being escorted. Breakfast was poorly served and inside the units and as far as the customer satisfactory was just completely terrible and I want my refund. I really want half my money back. It was a horrible stay
- 5/5
Exceptional
- 3/5
There is no sauna or anything like that and the pool hours are not as advertised
- 4.5/5
There friendly rooms always clean
- 5/5
There is nothing i didnt like about the property
- 3/5
Yes
- 3/5
We had to move our room as there were guests that were smoking marijuana and our original room just reeked of it.
- 4/5
Breakfast was pretty simple and minimal but it was breakfast and complimentary so no complaints for us!
- 2/5
No internet no key just bad
- 3/5
It’s ok for the price
- 4/5
Nicely kept up. Clean. Can't think of anything.
- 2/5
Huge cockroach in my room middle of the day if you think that’s OK I guess this should be an OK place to stay.
- 4/5
Was okay Better choice of b’fast
- 5/5
Very clean room and lobby Very pleasant staff, clean throughout the hotel.
- 2/5
There was no shower curtain on the shower- had to get it and put on myself- the shower floor was dirty- there were no extra linens in the room- had to get them and make up bed. The lobby was very clean, staff was friendly and the breakfast was very good so, overall not too bad but Very expensive for what you got but, hey, it was the Masters so everyone is expensive!
- 5/5
Everything! What a wonderful property, well maintained. The staff was absolutely amazing. Very welcoming! Laquetta and Labrina are amazing!
- 4/5
Mistake trying to book MastersWeek prices were jacked up everywhere!
- 5/5
The location was perfect, the staff was great! And I really loved the rooms. We had our private bedroom with door, small living room and TV in the entrance room. It was clean. Wish all hotels were like this. Nothing bad to say at all. It was perfect all around.
- 2/5
My first visit was really nice the room was clean this was my second visit. I use my points from hotel.com. They gave me the worst room. I bet you in the building room 204 tub rusted out water dripped all night.
- 5/5
I wish the breakfast was a bit more robust. Like some gravy for the biscuits and some fruit.
- 4.5/5
The staff was friendly and breakfast was great.
- 5/5
Great stay. Friendly staff. Clean spacious room.
- 4/5
Breakfast options skinny un crispy bacon powdered eggs and no toast
- 5/5
We only stayed for one night and were informed about the amenities. Sadly we were not able to take advantage of them.
- 4/5
I love that the bedroom was separated. I visited to see my son graduate his AIT training. He was able to spend the second night with me and he and friends were able to visit while I slept. It was so nice. I have no complaints. It was a 2-night stay and it was a nice room and I was able to sleep well. I missed breakfast so I can't say how that was, but that was just my schedule and doesn't reflect on the hotel at all.
- 3/5
When you ask the staff to make sure your room gets clean and u leave early everyday to make sure your room gets cleaned and u come back room still not clean 😭😭😭😩😩😩
- 4/5
The hotel was a good value overall. The location was convenient. Hotel was newer. All the problems we encountered were minor. They could easily be fixed. There was a loose tile on bathroom floor in our room and the hair dryer was missing out of bathroom. The remote was tacky to the touch and had sheet fuzz stuck to it. The bed pillows were small square pillows and were really hard. There was a broken tile laying on the floor near the breakfast area. The breakfast was ok. The attendant said they were out of eggs and bacon but would have them the next day because a truck was coming. The next day they were out of regular sized plates for breakfast. They had small saucer paper plates. Hard to eat a waffle on a small plate.
- 5/5
Brooklyn was by far the BEST. She is beautiful inside and out and in!!! She helped me EVERY time i needed. She is just great all the way around. nothing
- 4/5
For work
- 3/5
My tv didnt work in my bedroom but living room one did
- 5/5
Nothing
- 5/5
We were very happy with our stay. Staff was very friendly and helpful. Felt safe and comfortable. We usually make this trip four or five times a year. We have stayed at other hotels. But from now on we will be staying here
- 0.5/5
This place was over priced and disgusting, stains on the couch, bed, floor. Made a Facebook video and everyone was repulsed and said I'm glad you don't have a black light! I'd rather sleep in my car and save 200 a night!
- 3/5
The room layout was beautiful It was totally clean. I could tell the shower hadn’t been cleaned. I called and requested my bed sheets be changed while I was out, but was told there wasn’t any housekeeping there so I couldn’t.
- 0.5/5
Close to work.
- 4/5
Clean room great staff
- 5/5
Clean, friendly staff
- 3/5
They repaired what I asked except the refrigerator door and the musty smell in the bathroom. But overall, I had a good time.
- 3/5
They repaired what I asked except the refrigerator door and the musty smell in the bathroom. But overall, I had a good time.
- 5/5
Got upgraded, Room was nice, clean and comfortable. Food was good in morning. The only thing I had a complaint for was the fact that I could not get the TV remote to work. When I went to the desk, the gentleman was working with a new guest. He said I will get you a new remote and bring it to you. He never came as I waited about 1/2 hour. Gave up.
- 5/5
Got upgraded, Room was nice, clean and comfortable. Food was good in morning. The only thing I had a complaint for was the fact that I could not get the TV remote to work. When I went to the desk, the gentleman was working with a new guest. He said I will get you a new remote and bring it to you. He never came as I waited about 1/2 hour. Gave up.
- 1/5
Heating not working. Front desk employees are good.
- 1/5
Heating not working. Front desk employees are good.
- 2/5
on your website you do daily cleaning that’s not true. You have to let the front desk know if you want clean towels every day and bed made up and the room has like a little mildew older. Need to make sure they take care of your baseboard in the bathroom. I
- 2/5
on your website you do daily cleaning that’s not true. You have to let the front desk know if you want clean towels every day and bed made up and the room has like a little mildew older. Need to make sure they take care of your baseboard in the bathroom. I
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Room was spacious and clean.
- 5/5
Room was spacious and clean.
- 5/5
10/10 so far, front desk was excellent service. Very nice room. Super thankful!
- 5/5
10/10 so far, front desk was excellent service. Very nice room. Super thankful!
- 5/5
- 5/5
- 5/5
Did not eat breakfast there
- 5/5
Did not eat breakfast there
- 5/5
- 5/5
- 5/5
- 5/5
- 5/5
The room was clean and spacious, and the stall was very courteous and friendly.
- 5/5
The room was clean and spacious, and the stall was very courteous and friendly.
- 5/5
Great place
- 5/5
Great place
- 4/5
Other than that, we would stay again.
- 4/5
Other than that, we would stay again.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Friendly staff
- 5/5
Friendly staff
- 3/5
Breakfast was good
- 3/5
Breakfast was good
- 5/5
Clean rooms and helpful respectful staff.
- 5/5
Clean rooms and helpful respectful staff.
- 5/5
Yes
- 5/5
Yes
- 5/5
The customer service is amazing!
- 5/5
The customer service is amazing!
- 5/5
Yes the room was clean. Great breakfast and great hospitality from Hesam. Thank you. I will come again.
- 5/5
Yes the room was clean. Great breakfast and great hospitality from Hesam. Thank you. I will come again.
- 5/5
The front desk staff were very welcoming
- 5/5
The front desk staff were very welcoming
- 5/5
Clean
- 5/5
Clean
- 3/5
Average stay... the staff was nice. The breakfast area was a whole other story! Ice machine was a plus to fill up my cup and my small personal ice chest.
- 3/5
Average stay... the staff was nice. The breakfast area was a whole other story! Ice machine was a plus to fill up my cup and my small personal ice chest.
- 3/5
No hot water for the shower
- 3/5
No hot water for the shower
- 5/5
Staff is amazing and very friendly
- 5/5
Staff is amazing and very friendly
- 5/5
Clean rooms good service
- 5/5
Clean rooms good service
- 5/5
I suite was really big and the area was quite. Nice place to stay.
- 5/5
I suite was really big and the area was quite. Nice place to stay.
- 4/5
None
- 4/5
None
- 4/5
Easy to book and check in
- 4/5
Easy to book and check in
- 5/5
Great
- 5/5
Great
- 5/5
Nice hotel close to Gordon base, My room was nice and clean, and personal was very helpful and friendly. Excellent service. Thanks
- 5/5
Nice hotel close to Gordon base, My room was nice and clean, and personal was very helpful and friendly. Excellent service. Thanks
- 5/5
- 5/5
- 5/5
Excellent, will stay here again!!
- 5/5
Excellent, will stay here again!!
- 3/5
Multiple areas in breakfast area dirty. Coffee had black specks (not coffee grounds) floating in it. Elevators dirty. Arrival reception was rude. Talkative about other employees. “Not my job”etc. Rooms were nice. We had two rooms, both TP holders broken. Pool was nice
- 3/5
Multiple areas in breakfast area dirty. Coffee had black specks (not coffee grounds) floating in it. Elevators dirty. Arrival reception was rude. Talkative about other employees. “Not my job”etc. Rooms were nice. We had two rooms, both TP holders broken. Pool was nice
- 5/5
Room was very spacious, comfortable, and clean. The front desk clerk was professional and very pleasant.
- 5/5
Room was very spacious, comfortable, and clean. The front desk clerk was professional and very pleasant.
- 4/5
My only concern was a brief interaction with a young male front desk staff member who was dismissive and unprofessional. I needed my key card reactivated to access the laundry room, and he loudly called out my room number—a major safety concern for any solo traveler. I calmly explained why this was inappropriate, but the encounter left a negative impression. Other than that, I’d still highly recommend this hotel for its comfort, cleanliness, and convenience.
- 4/5
My only concern was a brief interaction with a young male front desk staff member who was dismissive and unprofessional. I needed my key card reactivated to access the laundry room, and he loudly called out my room number—a major safety concern for any solo traveler. I calmly explained why this was inappropriate, but the encounter left a negative impression. Other than that, I’d still highly recommend this hotel for its comfort, cleanliness, and convenience.
- 5/5
It was a last minute book. I would stay here again but would definitely bring attention to the small stuff that I disliked about my stay. The refrigerator had such a strong urine odor, I dreaded opening it. There was a big stain upon arrival on the carpet and before leaving the carpet floor was coming off. Other than that the breakfast was decent but the staff is absolutely Amazing. Wish the pool was bigger also. But overall our two night stay was pretty good.
- 5/5
It was a last minute book. I would stay here again but would definitely bring attention to the small stuff that I disliked about my stay. The refrigerator had such a strong urine odor, I dreaded opening it. There was a big stain upon arrival on the carpet and before leaving the carpet floor was coming off. Other than that the breakfast was decent but the staff is absolutely Amazing. Wish the pool was bigger also. But overall our two night stay was pretty good.
- 5/5
The front desk people are really great. Customer service is great.
- 5/5
The front desk people are really great. Customer service is great.
- 2/5
At first I thought it was going to be a great stay because the lady who helped me on the first day was great! She let me check in early and she was amazing. After that it was down hill. I stayed there for 4 days and not one time did I get my linens changed or new towels even after asking. On the last day i finally got new towels but that was it. My trash was over flowing, the toilet seat was broken and the tv in the bedroom didn’t work.
- 2/5
At first I thought it was going to be a great stay because the lady who helped me on the first day was great! She let me check in early and she was amazing. After that it was down hill. I stayed there for 4 days and not one time did I get my linens changed or new towels even after asking. On the last day i finally got new towels but that was it. My trash was over flowing, the toilet seat was broken and the tv in the bedroom didn’t work.
- 5/5
My family and I love the place, everyone is so nice and friendly
- 5/5
My family and I love the place, everyone is so nice and friendly
- 5/5
Love the staff
- 5/5
Love the staff
- 4/5
Bathroom had hair on shower and was not clean. Staff was great.
- 4/5
Bathroom had hair on shower and was not clean. Staff was great.
- 5/5
It was convenient for the purpose in which I went.
- 5/5
It was convenient for the purpose in which I went.
- 3/5
The only downside to the stay was the fact that xifinity on the TV in the front did not work and there was no sound on the TV in the bedroom. Informed the front desk and was told someone would look at it. Nothing was done and was not given any info before checkout
- 3/5
The only downside to the stay was the fact that xifinity on the TV in the front did not work and there was no sound on the TV in the bedroom. Informed the front desk and was told someone would look at it. Nothing was done and was not given any info before checkout
- 5/5
Great hotel!
- 5/5
Great hotel!
- 5/5
The staff was amazing they get you booked in really fast
- 5/5
The staff was amazing they get you booked in really fast
- 4/5
Several stains on sofa Sink in bathroom nasty
- 4/5
Several stains on sofa Sink in bathroom nasty
- 5/5
Would stay here again!!!
- 5/5
Would stay here again!!!
- 5/5
I enjoyed my experience with the property from the time if checking in with Ms. Cheryl who i can tell loves her job. The staff was friendly the room was clean and comfortable. Will definitely be back.
- 5/5
I enjoyed my experience with the property from the time if checking in with Ms. Cheryl who i can tell loves her job. The staff was friendly the room was clean and comfortable. Will definitely be back.
- 5/5
Great service with nice rooms!
- 5/5
Great service with nice rooms!
- 5/5
My bedsheets had a yellow stain on it and I found some dark hair in the bathroom, counters, and on my pillow cases. I don’t think they thoroughly cleaned the room. Other than that, I was happy with the stay. I will come back in the future.
- 5/5
My bedsheets had a yellow stain on it and I found some dark hair in the bathroom, counters, and on my pillow cases. I don’t think they thoroughly cleaned the room. Other than that, I was happy with the stay. I will come back in the future.
- 3/5
I was checked in by a young black woman. She was very nice, if she was there more, i can rate it better. I was sent a text message to pre check in. The next morning I got a alert from my credit card saying I was charged on my card. I checked that morning and the asst Mgr at the front desk said it was them and I believe it was for incidental. We then went for breakfast. They had a good breakfast with many selections. Little things happened like going to the pool and when we returned to our room our keys were deactivated. Strange when you could open the door to the pool but you can't open the room key. Room was nice and spacious. Very comfortable. It was clean but it was webbing hanging from the bathroom roof above mirror. I got a little under the weather our last day there so the next morning I asked my wife to bring me something back from breakfast like oatmeal or grits package. They had it the morning before. Wife came back and said there was hardly anything in the breakfast room. We ate breakfast at the same time as the day before and it's sad all those selections wasn't available. My wife said it was a white woman in the kitchen area on the phone arguing with someone. She said that's not professional when there were people in the kitchen area in ear view. Checking out, I was checked out by a older black woman who was nice. I know this place has a lot of potential and could be so much better. QR code for tips, not a good look
- 3/5
I was checked in by a young black woman. She was very nice, if she was there more, i can rate it better. I was sent a text message to pre check in. The next morning I got a alert from my credit card saying I was charged on my card. I checked that morning and the asst Mgr at the front desk said it was them and I believe it was for incidental. We then went for breakfast. They had a good breakfast with many selections. Little things happened like going to the pool and when we returned to our room our keys were deactivated. Strange when you could open the door to the pool but you can't open the room key. Room was nice and spacious. Very comfortable. It was clean but it was webbing hanging from the bathroom roof above mirror. I got a little under the weather our last day there so the next morning I asked my wife to bring me something back from breakfast like oatmeal or grits package. They had it the morning before. Wife came back and said there was hardly anything in the breakfast room. We ate breakfast at the same time as the day before and it's sad all those selections wasn't available. My wife said it was a white woman in the kitchen area on the phone arguing with someone. She said that's not professional when there were people in the kitchen area in ear view. Checking out, I was checked out by a older black woman who was nice. I know this place has a lot of potential and could be so much better. QR code for tips, not a good look
- 3/5
Front desk was in the car most of time & not helpful.
- 3/5
Front desk was in the car most of time & not helpful.
- 1/5
Bedbugs in the bed, dirty sheets, mold on the walls.
- 1/5
Bedbugs in the bed, dirty sheets, mold on the walls.
- 5/5
Very clean and accessible and close to base!
- 5/5
Very clean and accessible and close to base!
- 5/5
Everything was outstanding!!!
- 5/5
Everything was outstanding!!!
- 1/5
Blood was on my pillow along with no wash towels.
- 1/5
Blood was on my pillow along with no wash towels.
- 5/5
It’s nice and the staff are good.
- 5/5
It’s nice and the staff are good.
- 4/5
There was only one elevator. It wasn’t an issue while I was there but I could see it being one during high traffic times.
- 4/5
There was only one elevator. It wasn’t an issue while I was there but I could see it being one during high traffic times.
- 5/5
Nice place
- 5/5
Nice place
- 3/5
The staff did everything to make us comfortable
- 3/5
The staff did everything to make us comfortable
- 5/5
Absolutely love everything about this place!!! Nick & all the staff were great & very helpful!!!!
- 5/5
Absolutely love everything about this place!!! Nick & all the staff were great & very helpful!!!!
- 5/5
Was very nice and clean and cozy
- 5/5
Was very nice and clean and cozy
- 5/5
It was great
- 5/5
It was great
- 5/5
Peaceful and relaxing
- 5/5
Peaceful and relaxing
- 4/5
Front desk employee barely made eye contact when I checked in, didn’t tell us where breakfast would be or the hours and then our keys didn’t work when we got upstairs and I had to go back down to get her to activate them.
- 4/5
Front desk employee barely made eye contact when I checked in, didn’t tell us where breakfast would be or the hours and then our keys didn’t work when we got upstairs and I had to go back down to get her to activate them.
- 5/5
It was like a home away from home when me my kids were in between homes....it was maybe a couple minor things but nothing to complain about I enjoyed my stay and would go back at any time at the Evans location
- 5/5
It was like a home away from home when me my kids were in between homes....it was maybe a couple minor things but nothing to complain about I enjoyed my stay and would go back at any time at the Evans location
- 5/5
Staff was extremely helpful as we were a very late arrival.
- 5/5
Staff was extremely helpful as we were a very late arrival.
- 5/5
Place was fantastic. Just wish they had an indoor pool
- 5/5
Place was fantastic. Just wish they had an indoor pool
- 4/5
Let me start by saying that check in was easy. The front entrance is nice and clean. The room was nice and quiet spacious. No pr9blem with the mattress, i thought the pillows were a little two too soft. NOW for those who says available breakfast is a must be ware it is first come, first serve. They said Saturday breakfast was from 7-10am. We got down at 8:50, no more of the hot food. The clerk said the person who cook is gone and thats it :(. With that being said, if you get there at the start of breakfast you would be good.
- 4/5
Let me start by saying that check in was easy. The front entrance is nice and clean. The room was nice and quiet spacious. No pr9blem with the mattress, i thought the pillows were a little two too soft. NOW for those who says available breakfast is a must be ware it is first come, first serve. They said Saturday breakfast was from 7-10am. We got down at 8:50, no more of the hot food. The clerk said the person who cook is gone and thats it :(. With that being said, if you get there at the start of breakfast you would be good.
- 5/5
I’ve enjoyed my week stay here, it is very clean, the rooms are very large and separated to make it seem as a small apartment. The folks that work here are great, the breakfast and coffee are great, the common are inside and eating area are very clean and large, and my very big thing is, my Maltipoo puppy was welcomed. Also, last it is nice to have laundry on site to use. I will definitely be staying here again and highly recommend.
- 5/5
I’ve enjoyed my week stay here, it is very clean, the rooms are very large and separated to make it seem as a small apartment. The folks that work here are great, the breakfast and coffee are great, the common are inside and eating area are very clean and large, and my very big thing is, my Maltipoo puppy was welcomed. Also, last it is nice to have laundry on site to use. I will definitely be staying here again and highly recommend.
- 2/5
Room had ants and the bed was broken and the ac started leaking
- 2/5
Room had ants and the bed was broken and the ac started leaking
- 3/5
The was the worst stay I have had here. There were ants. Usually there are 2 remotes for the TV's but only had 1 and it did not change the channel for either TV. Went to the front desk and was given new batteries even though I told them it worked that it just didnt change the channels. Went down the 2nd evening and was told they were going to come fix it and no one ever showed up. Breakfast is supposed to be from 630-930. I came down at 730 and the only thing available was waffles and cereal. Went back at 830 and still just waffles and cereal. The next 2 mornings had to go down at 630. Overall crappy stay. Hopefully this was just an isolated incident.
- 3/5
The was the worst stay I have had here. There were ants. Usually there are 2 remotes for the TV's but only had 1 and it did not change the channel for either TV. Went to the front desk and was given new batteries even though I told them it worked that it just didnt change the channels. Went down the 2nd evening and was told they were going to come fix it and no one ever showed up. Breakfast is supposed to be from 630-930. I came down at 730 and the only thing available was waffles and cereal. Went back at 830 and still just waffles and cereal. The next 2 mornings had to go down at 630. Overall crappy stay. Hopefully this was just an isolated incident.
- 5/5
Nice all around.
- 5/5
Nice all around.
- 1/5
The manager called me accusing me of stilling an alarm clock from the room, and told me I was being banned from all the Quinta hotels, first of all I am a business woman that owns a business, I own 2 cell phones, and both phones have alarm, why should I do something like that?. I felt very offended, and accusing without proof is even worst. This was the second time staying here and did not have a problem like this the first time. I have stayed in numerous hotels around the world and have never ever been disrespected like this.
- 1/5
The manager called me accusing me of stilling an alarm clock from the room, and told me I was being banned from all the Quinta hotels, first of all I am a business woman that owns a business, I own 2 cell phones, and both phones have alarm, why should I do something like that?. I felt very offended, and accusing without proof is even worst. This was the second time staying here and did not have a problem like this the first time. I have stayed in numerous hotels around the world and have never ever been disrespected like this.
- 2/5
Breakfast did not look good. Lobby areas not kept clean.
- 2/5
Breakfast did not look good. Lobby areas not kept clean.
- 5/5
Room was very clean and spacious Jaden or Jaylen that works the overnight was very friendly and made me feel comfortable he’s a very kind and hardworking gentleman
- 5/5
Room was very clean and spacious Jaden or Jaylen that works the overnight was very friendly and made me feel comfortable he’s a very kind and hardworking gentleman
- 3/5
Stains all over side of bed and floor
- 5/5
Nice place for the price
- 3/5
2 lamps burnt out, & no-one could find bulb replacements; tv didn’t work. No directions if it did work. Frustrating. Not enough help at desk.
- 5/5
Enjoyed it and staff was great
- 2/5
Too expensive for a comparable room elsewhere.
- 5/5
Great place to stay in Augusta
- 1/5
No pool was available trash and a strange pill was found on the floor
- 5/5
Awesome spot
- 3/5
Staff did quickly assist with the TV.
- 3/5
Several doors would not close, drawers would not close which was hazardous. And when we did close one of the doors we had a hard time opening it. But the staff was nice.
- 1/5
the girl with the colored hair at the desk has 0 customer service skills, my room door wouldn’t lock at all, the floors were filthy. would never come back to this location. the other 2 gentlemen who i dealt with at the desk were friendly
- 5/5
Very roomy and clean theoughout
- 1/5
Terrible customer service. The entire property is infested with ants. The pool was green. The rooms weren’t properly clean. I was very unhappy with my experience at the La Quinta.
- 4/5
The pool.was closed and it was very expensive
- 1/5
Best thing I can say is not as bad as the nights in or the Econo Lodge, lol but if you are used to staying in Marriott, Hilton, Homewood, suites and places like that that you will be very disappointed
- 1/5
The was one of the worst experiences we've ever experienced. I had a reservation set for Thursday July11th. I called Monday night to change my arrival date to Wed and spoke with an agent who said that he changed my reservation to Wed the 10h. When I arrive, r representative told me that my reservation was for the 11th and dismissed me by saying that I made a mistake without listening to me. After finally getting into a room, the room was filthy. The beds weren't made and there were food everywhere. When I tell the representative, he switches me into a room but the new room had roaches. At this point, I leave my name and email information asking for the General Manager to please give me a call. No one ever did. After repeated requests to speak with the general manager, my wife was once told that they have no way of getting into contact with the manager. I asked another representative to have the manager please contact me and no one ever did. This was my far one of the worst experiences and I plan on contacting the corporate office
- 3/5
Rooms are very spacious. Everything was clean, however the fridge has a bad smell. The staff is rude. Very rude. Pool was green and not in use. Breakfast was ok.
- 5/5
Excellent no complaints
- 5/5
The breakfast was better than what I could have gotten at a fast food place. The bed was comfortable and the room and bathroom were clean and nice. I could tell that it was just standard construction when the place was built regarding walls and insulation between rooms. But it was a quiet stay. I would stay there again.
- 3/5
Hotel was very clean but the pool was not working so my kids could not swim breakfast was not all that good need more options
- 1/5
There were dead roaches in the ceiling! Was supposed to refund me, but I have yet to receive refund and it’s been over a month!!
- 5/5
We had a family emergency and we had to leave right after we got there and we was very thankful that we had the opportunity to cancel our reservations. They were very understanding about our situation. I would recommend this hotel, for their kindness and understanding. We have stayed at others hotels as this one and was very pleased with our experience. We had also taken out insurance on our stays at hotels when we travel in case of a emergency , it can come in handy.
- 1/5
Had the do not disturb sign on the door the whole stay for privacy and ended up having some of my stuff gone through and things missing. I always carry back up vapes with me in my backpack that were missing when i got back to my room, i also left a vape on the bed so i knew where it was when i left to go work (i dont brong them to work with me because i work in schools)and one of my guys staying in the room with me had a work keyboard go missing from his backpack. No room service was asked for or received so nobody should have been in our room at all. When i told the front desk the guy claimed he could see if someone accessed my room but that he was locked out of the system at the moment so he couldn't look anything up. He took down my room number and nothing else was ever brought up about it. Ive spent more time in hotels then not the past 2 years for work and ive never had this issue.
- 3/5
Hotel was nice and quiet..Attendant wasn't helpful for anything that we asked about.The breakfast was like it was threw together..The pool was filthy..
- 5/5
Simple but great. We needed a place to stay outside of Fort Eisenhower and this was perfect. Clean and comfortable. Price was great too.
- 4/5
It was very good. The only thing was the bathroom floor was sticky and the pool was closed.
- 3/5
The hotel itself was quite nice. The day manager was very helpful and polite. The breakfast was what was to be expected. The overnight staff were extremely rude. The housekeeping team was terrible. I was there 4 days. I asked twice but my room was not cleaned once nor was I given free clean towels. This really left a bad taste in my mouth about the hotel. Thank God there was a Dollar Store close.
- 5/5
Love the hotel was upset that I didn't get room I reserved cause he said it got double book and had take a smaller one cause it's all they had but still got charged for family room and have not heard back from hotel.com on comping me room I wanted for two days
- 5/5
Very clean and very comfortable
- 4/5
Our main blanket on the bed had a motivation almost brown and dark
- 5/5
LaQunita Inn was close to Fort Eisenhower and driver-accessible to other locations around the Augusta area.
- 5/5
Great space for families
- 5/5
Great everything…I love staying here
- 2/5
Had the smell of weed my bed had hair in it i was told it would be taken care of never was
- 5/5
Family friendly and very welcoming.