Econo Lodge Augusta, Downtown

Passable

Very good

I like the friendliness of the staff. The outside seems run out, there was someone always smoking and I hate that smell. The "breakfast " offered was cereal, or breads, nothing special.

Nothing Worst hotel ever

Superb

Exceptional

How close it was to the hospital AC was left off when we got into the hotel so it was hot and muggy in the room. The AC unit did not stay on till it cooled down it kept turning off.The breakfast was nothing special. $2 for a single water bottle. I’ve stayed in a econo lodge before and this one was different. I did not complain because we were only there to sleep but we had to purchase a fan because it was so hot

Good location clean and quite

Nothing

The property was clean and it was very close to downtown I loved everything about this property. Everything was really nice.

The property was clean and it was very close to downtown I loved everything about this property. Everything was really nice.

Very poor

Every thing Nothing

Bad

The location is good

Very clean More towels in the room

Very clean More towels in the room

Exceptional

Rooms as well as are very clean along

It was clean and the bed was comfortable The location was not it

The location was not it

I did not like the smell of the room when I first walked in the room. Also, I did not like the way the desk clerk approached me with the questions and comments when I was checking out. Mr. what ever his name was....

I liked the room was updated and also the parking lot was well lit. I did not like the smell of the room when I first walked in the room. Also, I did not like the way the desk clerk approached me with the questions and comments when I was checking out. Mr. what ever his name was....

Perfect place for the night while I was in the area. Clean room, comfortable bed, very pleasant staff, and breakfast!

Close to hospital. Served its purpose at a decent price.

Very good

Very clean and comfortable stay

Very clean and comfortable stay

Exceptional

N/A Had a company BLOWING the grounds ( 3 large gas powered equipment), parking Lot, sidewalks, up against our room door etc. @ 9pm at night.. My husband had gone to bed early for a 6am Surgical procedure the next day. Woke him up numerous times.

N/A Had a company BLOWING the grounds ( 3 large gas powered equipment), parking Lot, sidewalks, up against our room door etc. @ 9pm at night.. My husband had gone to bed early for a 6am Surgical procedure the next day. Woke him up numerous times.

Very good

Cleanliness of room. Ample paper supplies. Friendliness of staff. Pricing for Masters event is excessive.

Pricing for Masters event is excessive.

Great proximity to Augusta National Golf Course, staff was great to work with! Coffee, water, breakfast provided at an early hour to accommodate the early hours of the tournament. Would highly recommend

Location was ideal for trip to the Masters. Room was super clean and comfortable. Staff was friendly and hospitable.

Location was ideal for trip to the Masters. Room was super clean and comfortable. Staff was friendly and hospitable.

Room was super clean. Staff very kind. Parking felt and was safe. Highly recomened this hotel for masters week.

Disappointing

Superb

Exceptional

Used as a respite from the hospital. Served purpose well.

Helpful manager Poor breakfast. No water in room Difficult to book a taxi

Clean The beds were uncomfortable in the towels I didn’t care for

Yes everything was wonderful.

Yes

It was clean and the staff in the lobby was very friendly and professional. The window and door were very thin and you could hear all the sounds outside the room. There were guests talking, running up and down, motorcycles kept coming and going and cars with loud music. We couldn’t go to sleep until after 2:00 am

The shower had amazing water pressure. 50 inch tv. Proximity to hospital. My wife had a surgery, and it was basically across the street. The floors were nasty. I took off my socks because they were completely black on bottom. My bare feet also became completely black. No coffee maker. No drawers for clothes storage. Basically cable television.

Staff were very efficient and kind. I was able to get in and out relatively quickly. There seemed to be an issue with the pipes because I would hear water running(presumably someone bathing or flushing the toilet), and then there would be a really high pitch sound that went on for like 3 minutes at a time. It happened 2 times. Not great after a long night of driving, and I assume if you're staying for more than a night and/or the issue happens several times in a day, it would be infuriating. Also, the lighting is VERY bad. Every light fixture is fluorescent, even the bed side lamps. They desperately need warm light bulbs.

Loved the hotel staff was great

Loved the hotel staff was great

The room was very comfortable. The staff was very friendly and helpful. We had a pleasant night of sleep. We would stay here again. The breakfast was poor. We went at 8:00 and there wasn't much to choose from. More fruit and some yogurt would have been nice. My bagel seemed like it was old.

It was nice and clean I had no issues

The shower didn’t work and room had a mildew smell

Could be better Not lot of

Breakfast was terrible

I could not eat breakfast medical producure

Good stay

Had a procedure at Augusta Heath Motility Clinic. Perfect location. Facility was clean, quiet, close to front desk. Lower floor (walking and issue). Staff friendly and helpful.

The Econolodge was perfect for our needs. My husband had surgery at the Medical Center which was directly across the street. The loacation was perfect...it met our needs for this. It was very clean and comfortable for our needs. The breakfast was just OK. Nothing plush - but perfect for what we needed. I was very disappointed to learn that I could have gotten it a lot cheaper if I had called the Econolodge directly instead of Booking.com. I received NO dicounts from Booking - and I could have gotten a senior discount - plus hospital discount. Will never use Booking again! Called the hotel directly for reservations.

Everything was clean and service great! Definitely exceeded our expectations

Everything was clean and service great! Definitely exceeded our expectations

Room Spotless, Awesome Staff--Yes and Yes

Room Spotless, Awesome Staff--Yes and Yes

I ended up in the hospital and they were kind enough to store my stuff till i got discharged.

I ended up in the hospital and they were kind enough to store my stuff till i got discharged.

If I had to come up with a constructive criticism it would be the breakfast fare. It did not seem to measure up to the standards of a major hotel brand. Still, this is my home, away from home Every time that I am in Augusta, Georgia.

If I had to come up with a constructive criticism it would be the breakfast fare. It did not seem to measure up to the standards of a major hotel brand. Still, this is my home, away from home Every time that I am in Augusta, Georgia.

Great stay near the hospital, front desk staff was super helpful and caring. True hospitality, thank you!

Great stay near the hospital, front desk staff was super helpful and caring. True hospitality, thank you!

Clean room, breakfast adequate, quiet ac, comfortable bed

Clean room, breakfast adequate, quiet ac, comfortable bed

Customer service

Customer service

It was nice fir what it was

It was nice fir what it was

Great location for the race I was running in.

Great location for the race I was running in.

The room was clean and cozy.

The room was clean and cozy.

Asked and received a ground floor room and it was granted, the parking lot was clean a well lighted, room was clean and comfortable. Staff was friendly and helpful. There was one incident where some guests got rowdy, but management handled it. Really nice hotel, would definitely stay again.

Asked and received a ground floor room and it was granted, the parking lot was clean a well lighted, room was clean and comfortable. Staff was friendly and helpful. There was one incident where some guests got rowdy, but management handled it. Really nice hotel, would definitely stay again.

Still, overall a great experience. I stay there each time I travel to the VA Hospital. 👍

Still, overall a great experience. I stay there each time I travel to the VA Hospital. 👍

I like the parking area

I like the parking area

Parking lot was safe. I do not eat breakfast at any hotels

Parking lot was safe. I do not eat breakfast at any hotels

Great place to stay.

Great place to stay.

Clean rooms with good amenities at a nice price. The breakfast is pretty mid but is better than standard continental. I wish it didn't stop at 9. The room needed more than one trash bin but otherwise was great. Beds were comfortable. Staff was nice

Clean rooms with good amenities at a nice price. The breakfast is pretty mid but is better than standard continental. I wish it didn't stop at 9. The room needed more than one trash bin but otherwise was great. Beds were comfortable. Staff was nice

Clean, comfy. Very nice

Clean, comfy. Very nice

Not enough customer amenities, i.e., trash cans in room, no coffee in room (notwithstanding coffee in office breakfast area.

Not enough customer amenities, i.e., trash cans in room, no coffee in room (notwithstanding coffee in office breakfast area.

Adjacent and convenient to Augusta University and medical facilities

Adjacent and convenient to Augusta University and medical facilities

Friendly staff, loved everyone!

Friendly staff, loved everyone!

it is convenient to all the major medical centers in the area

it is convenient to all the major medical centers in the area

Convenient to local hospital.

Convenient to local hospital.

Staff was friendly, room was clean & comfortable. Parking was tight/limited, it was downtown so you did periodically hear sirens (if you live in town, nothing you would have noticed. We live in the country, it was noisy to us.), breakfast was limited but had a couple different options.

Staff was friendly, room was clean & comfortable. Parking was tight/limited, it was downtown so you did periodically hear sirens (if you live in town, nothing you would have noticed. We live in the country, it was noisy to us.), breakfast was limited but had a couple different options.

Thank you

Thank you

Was there for The Masters. (Which was great.) The folks running the hotel were very much Masters fans and super accommodating and friendly. Thanks!

Was there for The Masters. (Which was great.) The folks running the hotel were very much Masters fans and super accommodating and friendly. Thanks!

The room was very clean.

The room was very clean.

Staff was very professional and very friendly, place was very quiet, and clean

Staff was very professional and very friendly, place was very quiet, and clean

Wonderful

Wonderful

Clean, friendly staff, parking is a bit tight but the room more than makes up for it

Clean, friendly staff, parking is a bit tight but the room more than makes up for it

Was OK

Was OK

Horrible

Horrible

Nice!

Nice!

It’s okay. Staff are nice

It’s okay. Staff are nice

Great stay

Great stay

Convenience to the hospital

Convenience to the hospital

The hotel was clean and quiet. However, the $100 security deposit is charged to your card ( not a temporary hold). The refund of your security deposit will take up to 15 days give or take to return to your card per staff. So, do not stay here if you cannot afford for your funds to be tied up for that long.

The hotel was clean and quiet. However, the $100 security deposit is charged to your card ( not a temporary hold). The refund of your security deposit will take up to 15 days give or take to return to your card per staff. So, do not stay here if you cannot afford for your funds to be tied up for that long.

Just seemed in the lower end of downtown Augusta, sad you have to take less for paying a decent price!

Just seemed in the lower end of downtown Augusta, sad you have to take less for paying a decent price!

This was a very clean inexpensive hotel. I was happily surprised however they need more work on remodeling the tub/toilet area and get new mattresses, then it will be perfect! While I slept well, the mattress springs clang like tin cans when you moved. If you only need the basics, no frills, clean, good condition, fridge, microwave, cable TV, in-town, GREAT FRIENDLY STAFF, then this is the place!

This was a very clean inexpensive hotel. I was happily surprised however they need more work on remodeling the tub/toilet area and get new mattresses, then it will be perfect! While I slept well, the mattress springs clang like tin cans when you moved. If you only need the basics, no frills, clean, good condition, fridge, microwave, cable TV, in-town, GREAT FRIENDLY STAFF, then this is the place!

Called the front desk at 10pm the evening my husband and son were supposed to check in to let them know the flight was delayed due to the Microsoft Outage…was told not to worry and everything was fine….when my husband arrived to the property he was told that the reservation canceled… the room was already paid for on our end. They would not honor the reservation. When Orbitz called the front desk representative lied and said they offered my husband and son a room but they refused it. They resided to refund our money.

Called the front desk at 10pm the evening my husband and son were supposed to check in to let them know the flight was delayed due to the Microsoft Outage…was told not to worry and everything was fine….when my husband arrived to the property he was told that the reservation canceled… the room was already paid for on our end. They would not honor the reservation. When Orbitz called the front desk representative lied and said they offered my husband and son a room but they refused it. They resided to refund our money.

The second day we stayed we went to the front office to get towels and were told there were none. How does that happen?!

The second day we stayed we went to the front office to get towels and were told there were none. How does that happen?!

It's right across from the hospital where we need to go in the morning.

It's right across from the hospital where we need to go in the morning.

The property is close to downtown 6min ride

The property is close to downtown 6min ride

Close to Hospital., staff was good and the property clean. Got an ok nights sleep.

Close to Hospital., staff was good and the property clean. Got an ok nights sleep.

good

good

Love the area very quiet

Love the area very quiet

Not one of the nicer ones. Decently pricey for the quality.

Not one of the nicer ones. Decently pricey for the quality.

The beds are comfortable

The beds are comfortable

It was closed the hospital.

It was closed the hospital.

Convenient and friendly helpful staff

Convenient and friendly helpful staff

Very friendly gentleman at the front desk and easy check-in and check-out. Just wish they didn't up the prices so much during Masters golf - price was outrageous for that level of accommodation.

Very friendly gentleman at the front desk and easy check-in and check-out. Just wish they didn't up the prices so much during Masters golf - price was outrageous for that level of accommodation.

Our stay at this place was excellent. We had a great room with a king size bed. The linens were new and fresh. The towels were also very clean and fresh. The lobby area smelled lovely which was awesome. The floors were well maintained and clean. This place is a wonderful place to stay. It was very reasonable and in a perfect place across from the hospital. The staff was friendly and had anything we needed. There was an issue with the hot water and they quickly fixed it for us. We can’t say anything bad about this hotel. No bugs at all!!!

Our stay at this place was excellent. We had a great room with a king size bed. The linens were new and fresh. The towels were also very clean and fresh. The lobby area smelled lovely which was awesome. The floors were well maintained and clean. This place is a wonderful place to stay. It was very reasonable and in a perfect place across from the hospital. The staff was friendly and had anything we needed. There was an issue with the hot water and they quickly fixed it for us. We can’t say anything bad about this hotel. No bugs at all!!!

The bed was itchy as I’ve ever felt, maybe bed bugs or something. The staff were friendly, but the manager is a bit condescending. I’ll never stay in an Econo lodge again. I’d sooner sleep in my car than ever stay there again.

The bed was itchy as I’ve ever felt, maybe bed bugs or something. The staff were friendly, but the manager is a bit condescending. I’ll never stay in an Econo lodge again. I’d sooner sleep in my car than ever stay there again.

I enjoyed my first stay and will be returning to stay again soon.

I enjoyed my first stay and will be returning to stay again soon.

It was a last minute trip and I needed it close to Piedmont hospital. It was spacious, great water pressure, felt like they just renovated and in great condition. Highly recommend.

It was a last minute trip and I needed it close to Piedmont hospital. It was spacious, great water pressure, felt like they just renovated and in great condition. Highly recommend.

Booked reservation through Expedia over a week in advance. When I got to hotel to check in, they claimed I didn’t have a reservation. I showed them my confirmation email, and still nothing. They refused to give me the room I reserved and tried to double charge me.

Booked reservation through Expedia over a week in advance. When I got to hotel to check in, they claimed I didn’t have a reservation. I showed them my confirmation email, and still nothing. They refused to give me the room I reserved and tried to double charge me.

We had a medical visit. The EconoLodge was clean and met our needs. Staff was friendly. Directly across the street from the Medical Center.

We had a medical visit. The EconoLodge was clean and met our needs. Staff was friendly. Directly across the street from the Medical Center.

I don’t like how I had to put up a 100$ deposit after paying for it online

I don’t like how I had to put up a 100$ deposit after paying for it online

Our stay was very comfortable. The room was very clean.

Our stay was very comfortable. The room was very clean.

Excelent please and service!

Excelent please and service!

My overall experience here was good. The room was clean, though the floors were very scratched up. The person who checked me in was super friendly and engaging. The only downfall, and no fault to the hotel, is that it's right across from the hospital- so occasional emergency vehicles in the area with their lovely sirens.

My overall experience here was good. The room was clean, though the floors were very scratched up. The person who checked me in was super friendly and engaging. The only downfall, and no fault to the hotel, is that it's right across from the hospital- so occasional emergency vehicles in the area with their lovely sirens.

No coffee pot and coffee in room. Not even any coffee on site. TV not available in the early morning. Couple next door to us very noisy, possibly drunk. We couldn't sleep.

No coffee pot and coffee in room. Not even any coffee on site. TV not available in the early morning. Couple next door to us very noisy, possibly drunk. We couldn't sleep.

took a piss and left

took a piss and left

Thin walls, could hear everything outside and next door. Friendly staff and clean room.

Thin walls, could hear everything outside and next door. Friendly staff and clean room.

No coffee maker in room or coffee available in lobby. No coffee available for breakfast as well. Gravy for biscuits appeared days old and not much left. Staff was business like.

No coffee maker in room or coffee available in lobby. No coffee available for breakfast as well. Gravy for biscuits appeared days old and not much left. Staff was business like.

Nothing at all staff very rude the customers they except at there place of business is terrible

Nothing at all staff very rude the customers they except at there place of business is terrible

My room was clean. The breakfast was no as pleasant. Overall, i would stay again if i was in the area.

My room was clean. The breakfast was no as pleasant. Overall, i would stay again if i was in the area.

What a pleasant surprise! We checked in late, clerk was friendly with quick check-in. We got our room requests honored and our room was as pictured online - swear. Clean, smelled fresh, we did not want to get out the bed and for being so close to University Hospital I only heard 2 ambulances all night. Walls thin, I can overlook the person upstairs showering and the property was super quiet even with the parking lot almost at capacity. Minor detail, I need more than 1 towel for two people but we always bring one of our own just in case. Breakfast small but it was available so we didn't have to go chasing to find Ihop.

What a pleasant surprise! We checked in late, clerk was friendly with quick check-in. We got our room requests honored and our room was as pictured online - swear. Clean, smelled fresh, we did not want to get out the bed and for being so close to University Hospital I only heard 2 ambulances all night. Walls thin, I can overlook the person upstairs showering and the property was super quiet even with the parking lot almost at capacity. Minor detail, I need more than 1 towel for two people but we always bring one of our own just in case. Breakfast small but it was available so we didn't have to go chasing to find Ihop.

Its fair for what you paid. Its really close to the historic downtown

Its fair for what you paid. Its really close to the historic downtown

Nasty place and unkind people. I would not recommend this place to anyone. Simply horrible!

Nasty place and unkind people. I would not recommend this place to anyone. Simply horrible!

Room smelled like smoke to the point it was hard to breathe!

Room smelled like smoke to the point it was hard to breathe!

It had roaches. The place needs to be undated and I would never stay there again or recommend

It had roaches. The place needs to be undated and I would never stay there again or recommend

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The room was not really clean the bed was not clean

The room was not really clean the bed was not clean

Good service.

Good service.

However, the price was cheap.

However, the price was cheap.

Floor dirty as was bathroom, breakfast ok.so,so

Floor dirty as was bathroom, breakfast ok.so,so

The staff was nice, very helpful, the lobby was nice, but the room was what you would expect from a ghetto motel. You can tell they are updating but far from a nice hotel room quality wise

The staff was nice, very helpful, the lobby was nice, but the room was what you would expect from a ghetto motel. You can tell they are updating but far from a nice hotel room quality wise

The staff was friendly. However the room wasn’t very clean or comfortable. The TV satellite service was out for 1 of the 3 nights we stayed. The hardwood floors were so dirty we had to wear our shoes when inside the room at all times. The floor around the tub looked like someone ripped the trim off from around it and the bathroom door handle kept falling apart upon opening the door. The final night of our stay we were awoken at 5am by the guests to our left with an incredibly loud domestic dispute and screaming for about an hour. That wasn’t uncommon as a lot of the guests hung out on the balconies or parking lot being loud all hours of the night every night as well. I definitely wouldn’t stay here again. You definitely get what you pay for in this place.

The staff was friendly. However the room wasn’t very clean or comfortable. The TV satellite service was out for 1 of the 3 nights we stayed. The hardwood floors were so dirty we had to wear our shoes when inside the room at all times. The floor around the tub looked like someone ripped the trim off from around it and the bathroom door handle kept falling apart upon opening the door. The final night of our stay we were awoken at 5am by the guests to our left with an incredibly loud domestic dispute and screaming for about an hour. That wasn’t uncommon as a lot of the guests hung out on the balconies or parking lot being loud all hours of the night every night as well. I definitely wouldn’t stay here again. You definitely get what you pay for in this place.

The property was hide away from view cab couldn't find it. And the two women that worked there well the manager was very Short and rude with her answer had a very bad attitude asked for quarters to wash clothes she completely disregarded me

The property was hide away from view cab couldn't find it. And the two women that worked there well the manager was very Short and rude with her answer had a very bad attitude asked for quarters to wash clothes she completely disregarded me

After the office guy came told my son to pack we would change room called the office told him I did not feel safe in the room he told me not to worry they have cameras I told him camera does me and my son no good he we are shot dead just from opening the door since he could be waiting outside looking at room 210 waiting for some to walk out office guy told me he is not moving us ..my son and I went down to the office and I ask again to be moved to another room because I don’t feel safe he told me no I told him then I'm not staying here he told me he is not moving use and no refunds ask him to call the police he said no I had to call on my cell phone..The sheriff from Richmond county came case 18-239074 The only thing pleasant was the sheriff who listens to both parties asked what I wanted to do told him I'm leaving I got all my stuff I would never put my family in danger ..this Econo lodge does not care ABOUT THE Safety of customers…

After the office guy came told my son to pack we would change room called the office told him I did not feel safe in the room he told me not to worry they have cameras I told him camera does me and my son no good he we are shot dead just from opening the door since he could be waiting outside looking at room 210 waiting for some to walk out office guy told me he is not moving us ..my son and I went down to the office and I ask again to be moved to another room because I don’t feel safe he told me no I told him then I'm not staying here he told me he is not moving use and no refunds ask him to call the police he said no I had to call on my cell phone..The sheriff from Richmond county came case 18-239074 The only thing pleasant was the sheriff who listens to both parties asked what I wanted to do told him I'm leaving I got all my stuff I would never put my family in danger ..this Econo lodge does not care ABOUT THE Safety of customers…

Tv fuzzy. Room hot. One chair for 2 people.

Tv fuzzy. Room hot. One chair for 2 people.

I had to buy air freshener to try to balance out the strong smell in the room.

I had to buy air freshener to try to balance out the strong smell in the room.

I reserved a room near my college, because I needed a place to rest, shower, and change clothes during the day. I did not spend the night. My room was somewhat secluded, which gave me in uncomfortable and unsafe feeling. My room was not unclean. But it was not THAT clean either. There were a few blood droplets on the bathroom floor. The staff was very congenial.

I reserved a room near my college, because I needed a place to rest, shower, and change clothes during the day. I did not spend the night. My room was somewhat secluded, which gave me in uncomfortable and unsafe feeling. My room was not unclean. But it was not THAT clean either. There were a few blood droplets on the bathroom floor. The staff was very congenial.

The location was good, the staff was very helpful, but the rooms need total renovations, especially the furniture and the toilet, shower.

The location was good, the staff was very helpful, but the rooms need total renovations, especially the furniture and the toilet, shower.

Not bad. You get what you pay for, so it’s def not the holiday inn but it’s decent

Not bad. You get what you pay for, so it’s def not the holiday inn but it’s decent

This hotel had roaches. The sheets and the room were not cleaned properly and we all had bug bites. This is unacceptable no matter the cost of the stay. I will never stay at an Econo Lodge again, I only stayed here because it was close to the hospital.

This hotel had roaches. The sheets and the room were not cleaned properly and we all had bug bites. This is unacceptable no matter the cost of the stay. I will never stay at an Econo Lodge again, I only stayed here because it was close to the hospital.

Everything in need of repair. Dirty bed spread, floors, bath all nasty. I stay in a lot of econolodge properties and never have high expectations. This was way below anyone's expectations. It's cheap because it's cheap.

Everything in need of repair. Dirty bed spread, floors, bath all nasty. I stay in a lot of econolodge properties and never have high expectations. This was way below anyone's expectations. It's cheap because it's cheap.

After checking in, I went to my room which smelled and felt as if someone was currently smoking in that room. I returned to the desk to ask for a non smoking room and was informed that I was in one already. I had a headache from only 5 min in the room. When I returned to the desk there were two other guests making complaints to the desk that their room was incomplete and still under construction. This was a terrible experience and I would not use hotels.com or econolodge again.

After checking in, I went to my room which smelled and felt as if someone was currently smoking in that room. I returned to the desk to ask for a non smoking room and was informed that I was in one already. I had a headache from only 5 min in the room. When I returned to the desk there were two other guests making complaints to the desk that their room was incomplete and still under construction. This was a terrible experience and I would not use hotels.com or econolodge again.

My room was on the 2nd floor and night manager was very helpful and even assisted me with my stuff up to my room. I'm undergoing cancer treatments and my strength and fatigue issues were very apparent to him. I wanted to thank him later but he was already off work.

My room was on the 2nd floor and night manager was very helpful and even assisted me with my stuff up to my room. I'm undergoing cancer treatments and my strength and fatigue issues were very apparent to him. I wanted to thank him later but he was already off work.

Overall, it's like going to a fast food restauarant and paying for a $1 burger expecting the quality of one similar to a Ruby Tuesday or something like that. You get what you pay for! Waffles in the morning were the best part.

I had to change my room three times before settling in. Hotel staff was good about it but I was quite frustrated. Would not stay there again.

Well, roaches were in the corners behind the microwave/fridge and Wi-Fi did not work. I don't think i would ever go again but it was not outrageously bad.

I didn't enjoy my stay at the econo inn. The check-in time was delayed, beds outdated and overall room conditions were poor. I actually only stayed about an hour and left.

The room smelt of cigarettes and disappointment. Clothes slept in still smelt of room when unpacked once home.

It would be great if the computer had a printer connected to it.

We had reservations for 2 rooms, they put us on opposite sides of motel. I asked if we could be closer and was rudely told no. The room we were in was dirty and had mildew around the tub. I cancelled the other 4 nights we had reserved and went somewhere else.

I chose this hotel because it's across the street from MCG/GRU and I needed to go for medical testing. My check-in went somewhat okay, the receptionist made wait five minutes before she got off the phone to actually assist me and then when I made a request to be on the first floor, due to not able to walk up and down the stairs, she made a big fuss about it. My stay wasn't comfortable, the queen-sized beds in the room looked like double beds, but the receptionist says they were queen. The WiFi/Internet didn't work properly so I couldn't get any work done. There were people being noisy all night. There were actually people outside with open containers of alcohol, partying outside of the room. I will not chose this hotel again. I'm surprised this place hasn't been raided by the police by all the things I saw and heard while I was there.

A much better stay than I anticipated. Clean and quiet. Breakfast was okay, the usual fare with cereal, make your own waffles, some breads and pastries, etc. Good for the price.

Breakfast was great. Check-in and check-out were easy. But there were three major problems: (1) Roaches in one of the two rooms; (2) Requested non-smoking rooms, but clearly a lot of smoking had been done in both rooms very recently, attempting to be covered over with the smell of disinfectant; and (3) I reserved a room with two queens and was given a room with a king. They blamed it on hotels.com and refused to change our room.

Room reeked of cigarette smoke! Very old hotel. Great location just needs to be updated

Bed was actually pretty good. But everything is really old and outdated. Room smelled of smoke. Toilet hadn't been cleaned. Stayed here for Masters week.

Horrible, everything we complained about the lazy slugs passed the buck.....not my job, the maintenance man leaves at 5, when we complained about the smoke detector hanging out of the wall, and undoubtedly not working, the TV not working etc.

Only issue was I saw one brown cockroach when I got there, didn't see anything else. I would stay there again.

First time staying the staff was nice but hotel needs upgrades and better parking!

I enjoyed my stay! The a/c system didn't crank out enough heat like it should have. I wish there would've been better lighting in my room. Other than that, my time there was excellent.

It was very good. My grandson and I had plenty of everything, breakfast, towels, soap etc.

I requested an accessible room and was assigned a room on 2,nd floor near stairs. I was going to try staying. However, when the clerk habded me a room key and I asked about the WIFI access key, I was told it's will not be working this weekend. I have worked in IT. It does not take an entire weekend to correct the problem. If you say free wifi, I expect you to provide what you say. My wife and I both need access so no wifi no deal!

I travel a lot and this is The Worst BAD NEIGHBORHOOD, Rooms smell bad!, drug deals GOING ON IN PARKING LOT!! I did not stay because conditions were SO BAD!!!

most trouble i have had is on this review as the typing of my responses sometime takes and many other times it does not making typing this review very difficult and time consuming

Wasn't impressed with breakfast choices...

Great staff ,great breakfast, right on the bus line mins away from s lot of shopping and Restaurants

Dirty room/ bathroom. Room was supposedly non-smoking but reeked of long term smoke. Even after trying to air out, leaving bathroom vent on, etc., YUK!!! Informed management, they just said sorry.

Very friendly staff , can get a hot shower and bath when u want it one of the best contential breakfast I had in longtime

The room smelled like smoke, there were two roaches on the bathroom, the remote for the television didn't work, and we were bit by something while sleeping.

The phone keeps ringing like they will not pick up. I think I have lost a phone and set of keys but they are so unprofessional that I cannot get in touch with them. I would not recommend this hotel to anyone. Poor quality through and through. From the room down to customer service. Not to mention the keys stop working often and I was locked it multiple times

I was happy to attempt to write a review but your site kept me from completing. I had most contact with Assimi the general manager. she was most helpful in aswiwting me in several ways. thanks to her.

Clean and comfortable,quite wi-if near shopping and food

The staff was friendly but the rooms were dirty and dated. The bed was ridiculously hard! There were roaches and the bathroom light only worked part of the time but you cant expect too much when you only pay $36 a night

This is a ok hotel but the Baymont lnn on 629 Frontage Rd Augusta GA is the same price and much better hotel .

I am on a really tight budget and was visiting a grad program, this motel was most conveniently located. I didn't find any bed bugs in the room so that was nice and pretty much all I can ask for considering the cost. The a/c was on in the room which we were super thankful for. The staff was friendly, but the office smelled bad. Otherwise it's sketchy, the furniture was moldy and the tv was from 1999 and the walls and ceilings were gross. But beggars can't be choosers I guess so I guess if you're on a pretty tight budget this will do, considering you don't find bed bugs.

This hotel needs updating in the rooms. Large pieces of paint are peeling off the bathroom wall, & the floor did not look clean. Also, there were lots of people milling around the lobby & the breakfast area who did not look like employees or guests.