Best Inn

Exceptional

Exceptional

I liked nothing about this place. It smelled god awful and the chair had dried white stuff, the bed was uncomfortable, and the sheets not good material. The pillows were mostly there for looks because they served no value for neck support. The sink water smelled of poop or toilet. And the man who stood outside of my room on the steps all night was disturbing and I don’t even think the cameras outside work nor do they check the cameras.

I liked nothing about this place. It smelled god awful and the chair had dried white stuff, the bed was uncomfortable, and the sheets not good material. The pillows were mostly there for looks because they served no value for neck support. The sink water smelled of poop or toilet. And the man who stood outside of my room on the steps all night was disturbing and I don’t even think the cameras outside work nor do they check the cameras.

Location was near restaurants and easy access to Augusta National Golf Course. Beds took getting used to but were fine after initial sit down. They creaked.

Location was near restaurants and easy access to Augusta National Golf Course. Beds took getting used to but were fine after initial sit down. They creaked.

Nothing. There’s nothing positive about the property. The Owners did smile every time we spoke but that’s it. First of all, I always try to look for the positives in every situation however, this property has none. Unclean rooms, despite the owner playing the house keeper. Very outdated rooms . The pictures on the site are not what you’ll get. ROACHES!! Crawling in my room…Disgusting! I paid $600 all because the Masters were in town. Not a Masters fan, my wife’s family had an event the same weekend. All the decent hotels were either booked or way too expensive. I was given a smoking room by default, and Non Smoking rooms require an extra deposit WTF? The sheets, pillows, pillowcase had stains. The water coming from the faucets had a pungent smell. A sketchy parking lot..Make sure you lock your vehicle and have an alarm. Constantly smelled weed smoke from the other rooms. Listen Carefully, my room had a strong smoke smell, so much that I had to keep my clothes in my vehicle. Bring your own toiletries because you only get 1 roll of toilet paper. There’s no Iron in my room despite the website. The A.C is outdated and is noticeably loud and doesn’t cool the room. Stains and holes on the walls. A huge gap under the door. If you want clean towels or sheets, you must remove the old ones and sit them outside on the ground so the owner can come pick them up.

Exceptional

It was available when my family needed help to get a room..

It was available when my family needed help to get a room..

It was close to Augusta for the Masters at a reasonable price.

The room was clean. No coat hangers, no iron; had to put down a $50 deposit for a non smoking room which was refunded after we left. Had to get keys through a little window with bullet proof glass. Across the street from a Chick Fil A so could go get breakfast.

Passable

The room and bathroom was nasty. Need to hire a cleaning crew and had a nerve to charge a 100 deposit

The staff (Jessica) was very helpful.

Nothing. There’s nothing positive about the property. The Owners did smile every time we spoke but that’s it. First of all, I always try to look for the positives in every situation however, this property has none. Unclean rooms, despite the owner playing the house keeper. Very outdated rooms . The pictures on the site are not what you’ll get. ROACHES!! Crawling in my room…Disgusting! I paid $600 all because the Masters were in town. Not a Masters fan, my wife’s family had an event the same weekend. All the decent hotels were either booked or way too expensive. I was given a smoking room by default, and Non Smoking rooms require an extra deposit WTF? The sheets, pillows, pillowcase had stains. The water coming from the faucets had a pungent smell. A sketchy parking lot..Make sure you lock your vehicle and have an alarm. Constantly smelled weed smoke from the other rooms. Listen Carefully, my room had a strong smoke smell, so much that I had to keep my clothes in my vehicle. Bring your own toiletries because you only get 1 roll of toilet paper. There’s no Iron in my room despite the website. The A.C is outdated and is noticeably loud and doesn’t cool the room. Stains and holes on the walls. A huge gap under the door. If you want clean towels or sheets, you must remove the old ones and sit them outside on the ground so the owner can come pick them up.

The accommodation was clean. It was expensive for a 2x beds in room compared to one that was the same size room and one bed (nearly 2x more) for no difference in facilities. OK for Masters week as a benchmark against other motels in the area. Vending machines that took contactless.

The room was clean but the bathroom could use an update.

Great place to stay for a quick trip to Augusta. Clean

The rooms were CLEAN!! We were staying for The Master's. The location was excellent because it was near many restaurants and a Walmart with very easy access to parking at Augusta National. We were with frirnds and family and booked 4 rooms for The Master's. The owners were friendly and pleasant. They smiled and were very helpful. I have long hair. We needed extra towels and they gave us more immediately. Housekeeping cleaned our rooms every day. Best Inn is a motel so we could park our cars right outside our rooms. The location was safe and secure. Most everyone staying there was going to The Master's so there was lots of excitement with everyone staying there. Most left for the golf course at 5 AM each morning. So it was noisy for about 30 minutes each morning but that was great to add to the excitement of going to The Master's. We will recommend to our friends and family and stay there again. We liked everything. Since it was The Master's weekend, the prices were high but expected. But it was affordable. Not a luxury hotel. It's just a simple Mom & Pop. Sitting down on the bed was a surprise because the mattress is on a metal spring foundation. So it creaked and made noise. It was fine after the initial surprise. The mattresses are firm which I like, one in our party did not like the firmness. BUT she did say she slept very restful and never complained after the 1st night.

Exceptional

The rooms were CLEAN!! We were staying for The Master's. The location was excellent because it was near many restaurants and a Walmart with very easy access to parking at Augusta National. We were with frirnds and family and booked 4 rooms for The Master's. The owners were friendly and pleasant. They smiled and were very helpful. I have long hair. We needed extra towels and they gave us more immediately. Housekeeping cleaned our rooms every day. Best Inn is a motel so we could park our cars right outside our rooms. The location was safe and secure. Most everyone staying there was going to The Master's so there was lots of excitement with everyone staying there. Most left for the golf course at 5 AM each morning. So it was noisy for about 30 minutes each morning but that was great to add to the excitement of going to The Master's. We will recommend to our friends and family and stay there again. We liked everything. Since it was The Master's weekend, the prices were high but expected. But it was affordable. Not a luxury hotel. It's just a simple Mom & Pop. Sitting down on the bed was a surprise because the mattress is on a metal spring foundation. So it creaked and made noise. It was fine after the initial surprise. The mattresses are firm which I like, one in our party did not like the firmness. BUT she did say she slept very restful and never complained after the 1st night.

Very good value for the money. Front desk was friendly and helpful. Room was clean and beds comfortable. Dated furnishing but reflected in the pricing. Location and surroundings are good. Convenient to Augusta Golf.

Exceptional

Still waiting for my deposit to be refunded.

Was ok but nothing to write home about. Mistress was very firm

Every part of our stay was accommodating and made our stay comfortable for a good night sleep. Property was clean and made us feel safe.

It’s a place to sleep and take a shower when attending The Masters without spending a fortune. Staff wasn’t super friendly but they were fine. I have no complaints. My stay was exactly what I expected.

Owner was so helpful with tips for our first time at the Masters! Great place to stay for access and convenience. Room was clean.

Very good

Close to interstate hwy. A little noisy at times

Good location for masters week Close to interstate hwy. A little noisy at times

No pool

Very good

Exceptional

Exceptional

Convenient location. Great value budget accommodations. Older building, but very clean.

Exceptional

It was clean, though it did have a slight musky order The bed was the most uncomfortable bed I ever slept in. It was on some kind of tin/mental base that squeaked loudly with every movement.

It was clean, though it did have a slight musky order The bed was the most uncomfortable bed I ever slept in. It was on some kind of tin/mental base that squeaked loudly with every movement.

Check in was quick Check out was long had to wait for someone to come and take key at 7:30 The drugs being used in parking lot Bed had cigarette burns in it

Everything

No laundry area. Beds were so hard and uncomfortable

I wanted to check in at 1 he wanted to charge 30 dollars for me to checkin a hour early that sad The male manger was rude not nice at all then a 50 deposit to after I booked on line

It’s in a great location. Quiet. Staff was friendly Nothing. Everything was clean and quiet. Bed was comfortable

They made me pay a fifty dollar fee to make sure that we didn’t smoke in our room. I didn’t expect to have to pay that. They did put it back in my account after they checked the room, but it could take 5-10 business days to show up in my account. It was also very noisy early this morning. Car alarms were going off and the traffic noise was horrible. Of course this was not the owner’s fault, but it was annoying. It was clean and the price was good. The staff was great too.

No hot water bed hard and uncomfortable, pretty sure didnt change sheets

No hot water bed hard and uncomfortable, pretty sure didnt change sheets

The friendly staff here Nothing

Smoking room Front desk service during daytime hours

Great location, great price, very clean

You get what you pay for, unfortunately we were there during the Masters, kinda pricey

You get what you pay for, unfortunately we were there during the Masters, kinda pricey

The staff was very nice I stayed there for the golf tournament at Augusta national

The staff was very nice I stayed there for the golf tournament at Augusta national

The owners are pleasant people, but the property needs significant capital upgrades. There were modest in-room supplies (inexpensive towels and soap, no conditioner, tissues or lotion, etc) and the promised pool does not exist. There were not even any hangers in either of the rooms we rented.

The owners are pleasant people, but the property needs significant capital upgrades. There were modest in-room supplies (inexpensive towels and soap, no conditioner, tissues or lotion, etc) and the promised pool does not exist. There were not even any hangers in either of the rooms we rented.

There was no breakfast. The front desk staff was very friendly and gave us good information

All in all, for a 2 star, it was decent

All in all, for a 2 star, it was decent

Stayed a couple nights during Masters. Close to several fast food places. A little dated, beds are a little noisy but overall what I expected. Staff was very pleasant. Would stay again

Stayed a couple nights during Masters. Close to several fast food places. A little dated, beds are a little noisy but overall what I expected. Staff was very pleasant. Would stay again

I would not recommend Best Inn for ladies or for a long stay.

I would not recommend Best Inn for ladies or for a long stay.

If you don't want to pay $800 a night at a Quality Inn level hotels during the Masters, the Best Inn at $250 a night will do.

Worst beds ive ever stayed in. Loud metal springs, and flinsy metal bases made tons of noise with yhe slightest movement. Kept me up all night

Worst beds ive ever stayed in. Loud metal springs, and flinsy metal bases made tons of noise with yhe slightest movement. Kept me up all night

No refund policy. Yep. You are on par with scum properties because you got you our cash. Please let this post be a WARNING to those trusting the rating system. Run AWAY VERY FAST!!! Description. Fake. Bunch of junk.

No refund policy. Yep. You are on par with scum properties because you got you our cash. Please let this post be a WARNING to those trusting the rating system. Run AWAY VERY FAST!!! Description. Fake. Bunch of junk.

There was bed bugs an roaches an the room smelled horrible

There was bed bugs an roaches an the room smelled horrible

Every single employee at that hotel goes above and beyond, and they were the most helpful, genuine, courteous, and accommodating people I have ever had the pleasure of doing business with… For a hotel with a limited budget they do their very best to make your stay as pleasant as possible, and I am grateful to them

Every single employee at that hotel goes above and beyond, and they were the most helpful, genuine, courteous, and accommodating people I have ever had the pleasure of doing business with… For a hotel with a limited budget they do their very best to make your stay as pleasant as possible, and I am grateful to them

Exactly what you'd expect and well worth the price.

Exactly what you'd expect and well worth the price.

The beds were comfortable.and the shower was amazing.the water pressure is great the rooms are big and clean.Always clean I've stayed about 15 to 20 times and the rooms were always nice and clean the price is affordable and cheapest hotel youll find.recommend to stay at this hotel.love this hotel •the double beds they are always squeaky.

They didn't have any breakfast.

I have been staying here the last couple weeks for work and they have been extremely nice and convenient definitely enjoy my stays when I'm here

I have been staying here the last couple weeks for work and they have been extremely nice and convenient definitely enjoy my stays when I'm here

If this place were able to maybe, get a loan and renovate it could be a nice little place to stay. The man at the front desk was friendly but the entire office smelled like dog. Not urine just dog smell. The room was no frill and decently clean with nice amenities, however, the clientele of residents left a lot to be desired. There were a lot of raised voices to one side and a barking dog on the other and it sounded large. I had an uncomfortable feeling and was even intimidated to open the drapes to make sure my car was ok.

If this place were able to maybe, get a loan and renovate it could be a nice little place to stay. The man at the front desk was friendly but the entire office smelled like dog. Not urine just dog smell. The room was no frill and decently clean with nice amenities, however, the clientele of residents left a lot to be desired. There were a lot of raised voices to one side and a barking dog on the other and it sounded large. I had an uncomfortable feeling and was even intimidated to open the drapes to make sure my car was ok.

Take the $50 deposit and even when nothings wrong with room gotta argue about your $50 back.. This the 2nd time..

Location Smoking rooms, non working air Ill repair.

Work related

Work related

Bug on ceiling & ant ran across me. Door jam was terrible-daylight all around ( no wonder bugs get in)

Very nice and quiet love the location

Very nice and quiet love the location

this was a flea bag hotel! i stayed 10 min and i could not stay.

this was a flea bag hotel! i stayed 10 min and i could not stay.

Great place to stay!

Great place to stay!

I was impressed by the friendliness and hospitality of the owners and the cleanliness of the rooms. The room was very clean and the bed was very comfortable. For an older hotel it is well maintained. No complaints. If you’re looking for a simple and clean room at a great price, this is the place for you!

I was impressed by the friendliness and hospitality of the owners and the cleanliness of the rooms. The room was very clean and the bed was very comfortable. For an older hotel it is well maintained. No complaints. If you’re looking for a simple and clean room at a great price, this is the place for you!

One of the nastiest hotels I’ve ever stayed in.

One of the nastiest hotels I’ve ever stayed in.

One of the nastiest hotels I’ve ever stayed in.

One of the nastiest hotels I’ve ever stayed in.

Conveniently located for those attending the Masters. Felt relatively safe there.

Conveniently located for those attending the Masters. Felt relatively safe there.

Floor was sticky

Floor was sticky

Excessive noise an dirty rooms

Excessive noise an dirty rooms

NO elevators, NO continetal Breakfast, no IRON

NO elevators, NO continetal Breakfast, no IRON

When had two rooms for one night and have no complaints. The hotel isn't the Taj Mahal, but it is not bad at all. At check in, the clerk was extremely nice and helpful. Got us checked in quickly. Checkout was seemless and fast. Everyone we interacted with was pleasant and helpful.

When had two rooms for one night and have no complaints. The hotel isn't the Taj Mahal, but it is not bad at all. At check in, the clerk was extremely nice and helpful. Got us checked in quickly. Checkout was seemless and fast. Everyone we interacted with was pleasant and helpful.

Had good reviews, great price so I took it. Yes, a little old, but very clean, warm and friendly staff, safe, and a great price. Will stay again.

Had good reviews, great price so I took it. Yes, a little old, but very clean, warm and friendly staff, safe, and a great price. Will stay again.

A pleasant stay for less cost.

A pleasant stay for less cost.

It was a very great place very friendly

It was a very great place very friendly

Very nice place comfortable clean access to anything

Very nice place comfortable clean access to anything

Staff was exceptional!! Rooms were clean.

Staff was exceptional!! Rooms were clean.

I arrived and hour early with my dog. I was here for a funeral and would have to wait over an hour for the room to be ready with my dog and very hot weather. Even though they were very short staffed they got a room ready for me very quickly. I appreciate it so much because I had to walk my dog outside and 90° weather. They were so very nice and got the room ready so quickly. Great staff and I would definitely stay here again.

I arrived and hour early with my dog. I was here for a funeral and would have to wait over an hour for the room to be ready with my dog and very hot weather. Even though they were very short staffed they got a room ready for me very quickly. I appreciate it so much because I had to walk my dog outside and 90° weather. They were so very nice and got the room ready so quickly. Great staff and I would definitely stay here again.

Lady at front desk was nice. The property is in rough condition. Wouldn’t stay there with my wife or on any weekend other than when the Masters is being held.

Lady at front desk was nice. The property is in rough condition. Wouldn’t stay there with my wife or on any weekend other than when the Masters is being held.

For a two star, it was nice but neighborhood was a bit suspect but we had no issues

For a two star, it was nice but neighborhood was a bit suspect but we had no issues

as youll be there all night. Nice people, trying hard to please. Needs money spent but slept well, decent shower and felt safe. Good location if going to the Masters but don't expect too much. Couple of fast food joints very close by.

as youll be there all night. Nice people, trying hard to please. Needs money spent but slept well, decent shower and felt safe. Good location if going to the Masters but don't expect too much. Couple of fast food joints very close by.

Was a quick drive to Augusta National and was a good price point when comparing with some major hotel chains. Was perfect for what we needed: a clean place to sleep, nice shower and good location!

Was a quick drive to Augusta National and was a good price point when comparing with some major hotel chains. Was perfect for what we needed: a clean place to sleep, nice shower and good location!

An old Ramada Inn property. I was pleasantly surprised with the room. The workers there were extremely nice and even reached out to us about an item left in one of the rooms. I'd stay there again.

An old Ramada Inn property. I was pleasantly surprised with the room. The workers there were extremely nice and even reached out to us about an item left in one of the rooms. I'd stay there again.

The property had poor maintenance and the room had a very strong odor of cigarettes and cannobis. The staff had an ionizer in the room immediately prior to my entry into the room, which did not fix the issue.

The property had poor maintenance and the room had a very strong odor of cigarettes and cannobis. The staff had an ionizer in the room immediately prior to my entry into the room, which did not fix the issue.

Nice for the price point. Very pleased

Nice for the price point. Very pleased

This was the worst place I have stated. Very poor conditions I will never stay there again. The cost of the room was too high for the condition of the room. I only choose it because I don't not have time to research the hotel. It's a dump.

This was the worst place I have stated. Very poor conditions I will never stay there again. The cost of the room was too high for the condition of the room. I only choose it because I don't not have time to research the hotel. It's a dump.

Check in was very quick (paid with app) location and price were a factor in decision to booking this hotel plenty of food choices nearby. The room was a king handicap room and room was ok but bathroom was very large and clean with proper equipment to handle disabled people another big plus was it was a smoking room ( I’m a smoker).

Check in was very quick (paid with app) location and price were a factor in decision to booking this hotel plenty of food choices nearby. The room was a king handicap room and room was ok but bathroom was very large and clean with proper equipment to handle disabled people another big plus was it was a smoking room ( I’m a smoker).

Burns in the blankets, extremely strong cigarette smell right in front of the door to a NO smoking room. You could see the light from the parking lot shining all around the door, like it didn't have a seal at all. Then two and half days later I received an email explaining that there is a $50 deposit on all non-smoking rooms. This was two and half days AFTER our reservation!!! Nothing was said when we checked in they just added it to the credit card we used to book the reservation on this app!!!

Burns in the blankets, extremely strong cigarette smell right in front of the door to a NO smoking room. You could see the light from the parking lot shining all around the door, like it didn't have a seal at all. Then two and half days later I received an email explaining that there is a $50 deposit on all non-smoking rooms. This was two and half days AFTER our reservation!!! Nothing was said when we checked in they just added it to the credit card we used to book the reservation on this app!!!

Fair hotel for the price. Fridge and microwave, clean. Nothing fancy

Fair hotel for the price. Fridge and microwave, clean. Nothing fancy

Very friendly and efficient staff. Sadly bed was hard, highway noise was loud and worse yet there was dried blood on the show curtain. On the bright side the rest of the room was very clean so this is not maids fault. I know they can do better.

Very friendly and efficient staff. Sadly bed was hard, highway noise was loud and worse yet there was dried blood on the show curtain. On the bright side the rest of the room was very clean so this is not maids fault. I know they can do better.

I politely and timely asked for a refund I was sick. I could rebook for the future. I called the owners and also called Expedia and was denied. I use Expedia exclusively and expected better results because of my loyalty.

I politely and timely asked for a refund I was sick. I could rebook for the future. I called the owners and also called Expedia and was denied. I use Expedia exclusively and expected better results because of my loyalty.

The amenities here were a bit scant, and the room was a bit stale and not super clean. But the price was reasonable and the owners were kind and helpful.

The amenities here were a bit scant, and the room was a bit stale and not super clean. But the price was reasonable and the owners were kind and helpful.

frequent guest...so i love it all and miss the pool...

frequent guest...so i love it all and miss the pool...

It was a nice place to stay. Just a standard room

It was a nice place to stay. Just a standard room

The air conditioner was terrible, they needed to have a dust mop in the room so that you could sweep the floor instead of tracking stuff all over

The air conditioner was terrible, they needed to have a dust mop in the room so that you could sweep the floor instead of tracking stuff all over

I did not like the towels

I did not like the towels

I did not like the view next door (Industrial)

I did not like the view next door (Industrial)

This was a one night Trip but I had a Great Time . Hotel Room was clean I didn’t see Any roaches so that’s a good thing , didn’t see anyone walking around or hanging out outside it was very quiet. AC worked perfect in the room for that Hot weather. Even the comforters and sheets looked new and the pillows, they were not saggy like most motel pillows. No complaints at this time I would definitely stay here again if I’m in the area and the price was Great

This was a one night Trip but I had a Great Time . Hotel Room was clean I didn’t see Any roaches so that’s a good thing , didn’t see anyone walking around or hanging out outside it was very quiet. AC worked perfect in the room for that Hot weather. Even the comforters and sheets looked new and the pillows, they were not saggy like most motel pillows. No complaints at this time I would definitely stay here again if I’m in the area and the price was Great

The workers are friendly! But the property is old and needs to be updated, room had no carpet, beds were hard and pillows are old. The AC barley worked... but it was clean and no bugs.

The workers are friendly! But the property is old and needs to be updated, room had no carpet, beds were hard and pillows are old. The AC barley worked... but it was clean and no bugs.

The temperature control was not consistent, no blanket, no tissues, no hair dryer, no drinking water available for purchase. There was no daily maid service but on one day of my stay, my dirty towels had been removed, not replaced, just removed. I did not have safety fears and the location was convenient

The temperature control was not consistent, no blanket, no tissues, no hair dryer, no drinking water available for purchase. There was no daily maid service but on one day of my stay, my dirty towels had been removed, not replaced, just removed. I did not have safety fears and the location was convenient

Good bang for ur buck

Good bang for ur buck

Came for the Masters. Better than expected for a value hotel. I will definitely repeat my stay in the future. Manager was great and accommodating. Helped with an early check in.

Came for the Masters. Better than expected for a value hotel. I will definitely repeat my stay in the future. Manager was great and accommodating. Helped with an early check in.

Smoking room

Smoking room

Nice staff. Convenient location. Non smoking room smelled like smoke. Only 2 small bath towels

Nice staff. Convenient location. Non smoking room smelled like smoke. Only 2 small bath towels

Cheap, good location to Masters. Nice and helpful staff. Stains on covers, gaps in doors to allow insects in. Get what you pay for I suppose. Wouldn't stay here again though.

Cheap, good location to Masters. Nice and helpful staff. Stains on covers, gaps in doors to allow insects in. Get what you pay for I suppose. Wouldn't stay here again though.

Clean

Clean

Price

Very nice location and service

Wonderful staff, clean rooms and quiet. I felt safe and will return again!

The customer services was top notch..

Was late so I didn't complain about it, just wanted sleep. When we got in the room and put our stuff down we were greeted by a roach!!! One of the beds had a broken box spring. Was only given 1 room key, there was a sign saying that if you lost the key and needed a replacement that they would charge for it.

The property and room were clean. It was very quiet at night.

By far the worst hotel i've stayed at since i started using hotels.com. do not stay at this hotel. They advertise one rate then say that rate isn't available

It was sketchy and filthy. We only stayed one night because we had drove like 16 hours and were exhausted but neither my boyfriend or I felt safe or comfortable. The bed was good and the lady who checked us in was nice but we had to get a better hotel for the rest of our stay. If you want cheap, don’t do it. Spring for a better place. Unless you’re just hiring a hooker for the night, then this is your place.

Friendly and convenient

The hotel was located in a good location and the accommodations was good. The staff were friendly and made my stay pleasant.

My wife and I like to stay here because of the people. Always friendly, smiling and engaging in conversation.

They made sure I was on the ground floor due to ankle injury.also lady at front desk was friendly and room was clean and smelled good

Not great, but good for the price. I would stay here again.

My room was given away so I didn’t even stay there. All rooms in Augusta were completely booked and sold out and yet Expedia or the Best Inncharged me. I was promised a refund and still have not received it