Wyndham Atlanta Buckhead Hotel & Conference Center

The rooms are fine, spacious and clean. There is a balcony but the walls are high so you really can’t sit outside. My biggest issue was the waitstaff for breakfast. I ordered an omelette which did not come with toast, nor was I offered any. He dropped the coffee pot off, took my order and didn’t return until it was ready. When he presented my food, he didn’t refill my now almost cold coffee, and didn’t ask if I needed anything. I asked for toast. It took more than ten minutes. By then I was almost done. He brought me butter but no jam. He brought me sugar for the coffee but no sweetener choices. It wasn’t busy. Maybe 5 tables seated. This waiter needs a lesson in how to be attentive.

great place, clean room and very spacious.

Hotel is very convenient but they get you with parking, either with a valet or self parking charge. The evening staff was not the friendliest. The gentleman did not tell us any information about the property and was not very personable. We ended up going back to the front desk several times because the door cards stopped working. There wasn’t a single working ice machine. The pool was nice and the room was spacious and clean. The morning staff throughout the hotel were very friendly and helpful. Overall, we were happy with our stay.

The room was very clean and cozy. The breakfast was good, but I did see a few bugs flying around the bread section. Also, the staff were very nice and customer service was great.

Would not stay here again. The entire hotel smelled like marijuana. People were smoking in their rooms so it would come through the vents. If you have allergies do not stay here! The bedding/pillows has fake feathers in it that fly all over the room. The beds are uncomfortable. The bathroom does not have a fan. The pool looked like it hasn’t been cleaned in weeks, bugs everywhere! The towels for the pool were not restocked so there weren’t any available. The hotel is more of a “party” hotel. People come to blast music, drink and smoke. Definitely not enjoyable

After the first night, around 5:00 when I got back to my room, I found it as I left it. I called the front desk to explain the room had not been cleaned and the response from the front desk was that I needed to have "REQUESTED" cleaning, even that nugget of information was not shared with me when I check in. The Wyndham represents how the hospitality industry has downhill. This hotel chain that used to be highly regarded as higher-end accommodations has come down to pinching pennies, this is a sad state of affairs.

Paid for my room and tried to pay for my security deposit but they didn’t take tap or cash I didn’t have my wallet because it was stolen I told them the situation and that I would have to sleep in my car if they didn’t try and help and no help was given. I didn’t make a sense or anything or am I the type to leave a review for anything but this is not the place to go.

Very nice room and staff/valet parking very accommodating! Would stay here again

Parking was very professional

Clean facilities On-site parking is too expensive

The only problem with this place is the parking. Both valet and off-site garages are pricey. I found street parking and just parked there. Other than that, place was great.

Exceptional

Personnel and Facilities Noise and lack of control of private parties from other guesses.

There were unexpected and unadvertised expenses in regards to parking and you don't really have a choice but to use their valet service but the system wasn't working when I tried to call ahead to get my car. There were wires hanging out of the wall. The AC struggled to keep up. There were holes in the curtains. The staff was helpful and pleasant but overall we were pretty unhappy with the stay.

Good

My room was very dirty, but being that this was a last minute accommodation I was forced to make I was unable to change rooms. The valet services are terrible. The young men have no sense of urgency, and was even brought the wrong vehicle.

Had a great time!

Clean room

It was wonderful experience

Everything was good, great customer service! Breakfast was ok

Very helpful staff, clean and professional service

Don’t park there. Don’t have any expectations of hospitality. Stay there only if your workplace is paying for it.

Exceptional

Absolutely wonderful experience. Conveniently located near mall, restaurants, etc.

I enjoyed the location and the facility. The parking is a deal breaker.

It was ok

Everything went well with my stay, Steve was professional and courteous, hotel was clean and well maintain, I had an excellent experience

Cool clean room sheets were a little dirty

Exceptional

Bad

Very good

Pleasant

Rooms were clean and had everything for a standard hotel. The property is a bit dated. Lack of water source was my biggest issue. Overall it was fine.

Great atmosphere & location

The proximity to where the event we were attending was very nice The room AC didn’t cool. Made sleeping a little uncomfortable

Very good

They took extra money out my account for no teason

I love that it was right across the street from Lenox Mall walking distance and the staff was very friendly and helpful also Ed the manager was just amazing, he has great energy and a problem solver. I would stay here anytime. Thanks

Rude and unruly

The location The building is very outdated and the room wasn’t clean not enough towels in the room. This place is a ripoff when you book they tell you parking is $45 a night, but once you arrive they tell you that you have to pay every time you leave and come back or you can pay $55/ night for valet

Exceptional

The best thing I have to say is that the valet parking guys were absolutely wonderful, but The valet parking was a surprise. You cannot park there without paying $50 for parking. Front desk was difficult, using both my debit and my credit card for incidentals so I was double charged. Beautiful entry and lobby - the room was just meh

Superb

Exceptional

Smelled like marijuana but the rooms were clean. This was a 1 night stay for our family while traveling.

The experience was great

Nothing. The rooms were old and dirty. Smell of the carpet was terrible

Very centralized, staff was very nice

It was a nice clean comfortable place. They gave us a notice saying the water would be shut off at 11:45 and it would take approximately 3 hours to fix. I tried to take a shower at 4 but there was no water. So I went down to the lobby and asked the woman at the front desk how much longer and she really didn't know. So I told her I needed to shower before I went out for the night. She was very apologetic and mentioned that they would offer me a 20% discount for my stay for the inconvenience. The water finally came back on at 6 pm. So the next morning when I was checking out I told the woman at the desk that the woman at the desk last night told me she would give me some kind of discount for my stay because of the inconvenience. So this woman got nasty with me and said why would she say that? We will not give you a discount because we informed the guests that the water would be out and wanted to argue with me about the time frame it was supposed to be out. Also they charge $45 dollars a day for parking and if you leave at all and go back you have to pay again for that day. My room charge was $280 for 3 nights plus another $135 for parking. And by the way they have signs saying they have a hottub out by the pool and it even shows it in the pictures but there is no hottub. They filled the area in with concrete where the hottub was. Place is a total rip-off will never go back.

The server and service at the restaurant was lovely The room, the bed, and some of the staff's attitude

Bad

Nice stay, clean property overall.

Super clean and everyone was super nice

Location in front of Mall & easy access to Metro 5 min. Walking Facilities - poor need to upgrade especially GYM I didn’t like the incident fees deduction concept they apply .

Exceptional

Water unavailable for over 3 hours, had to leave facility to use restroom even though we were told toilets were working, they weren’t!

Water unavailable for over 3 hours, had to leave facility to use restroom even though we were told toilets were working, they weren’t!

Location in front of Mall & easy access to Metro 5 min. Walking Facilities - poor need to upgrade especially GYM I didn’t like the incident fees deduction concept they apply .

Great room, clean, great staff. Would recommend.

The hotel was great but the parking situation should be identified before you book, the high parking fee could definitely effect what hotel I would choose as most hotels provide parking included in your stay

There are two staff members i would like to recognize for thier professionqlism, welcoming attitude, and excellant service; Allicia (frnt desk check in) and Vincia (bartender). They were so nice and we enjoyed talking with them...

This was a convenient stay for sure and I will say the staff is very helpful and kind. I don’t recommend the basement cause the hallway smells like strong wet carpet or mold but I told them hotel about it and they changed my room so I didn’t have to deal with it. Very appreciative.

Exceptional

Exceptional

Exceptional

Very beautiful and comfortable hotel. Everything there works and the atmosphere is so calming.

We loved everything about this trip.

With the hotel being in Buckhead, it was close or within distance of most attractions. 2 bad experiences with staff, most were friendly or accommodating. 2 staff members were extremely rude and inconsiderate, or annoyed that I simply asked to more towels and wash cloths. The room was dirty when we arrived and had sunflower seeds on the floor. The hotel was NOT transparent about the parking and valet vs self-parking. We booked the room months ago, and I repeatedly got text claiming we could self-park for only $45/night. We arrived and was told that had been updated, but had NOT been updated on their communications, and that it was $45/every time we would enter or exit the garage if we self-parked. So it was cheaper to valet at $55/night instead. 1 of the valet personnel was extremely rude, as I mentioned earlier, and they were understaffed so getting the car became a nuisance due to the wait time some lasting 10- 20 minutes if people were in front of us waiting to still get their vehicles. Do not recommend, we will never be back here again. Although the location is nice you’ll save money, and sanity at another location.

We loved everything about this trip.

With the hotel being in Buckhead, it was close or within distance of most attractions. 2 bad experiences with staff, most were friendly or accommodating. 2 staff members were extremely rude and inconsiderate, or annoyed that I simply asked to more towels and wash cloths. The room was dirty when we arrived and had sunflower seeds on the floor. The hotel was NOT transparent about the parking and valet vs self-parking. We booked the room months ago, and I repeatedly got text claiming we could self-park for only $45/night. We arrived and was told that had been updated, but had NOT been updated on their communications, and that it was $45/every time we would enter or exit the garage if we self-parked. So it was cheaper to valet at $55/night instead. 1 of the valet personnel was extremely rude, as I mentioned earlier, and they were understaffed so getting the car became a nuisance due to the wait time some lasting 10- 20 minutes if people were in front of us waiting to still get their vehicles. Do not recommend, we will never be back here again. Although the location is nice you’ll save money, and sanity at another location.

Exceptional

Pleasant

Bad

Everything Air conditioning needs to be fixed. It’s dated and didn’t cool as it should.

Everything Air conditioning needs to be fixed. It’s dated and didn’t cool as it should.

Superb

The food at the restaurant was delicious. In regards with the parking, it was a bit confusing. Overall, the hotel has self parking but you can pay a lot if you are constantly going in and out throughout the day. If you foresee you will be doing that, valet parking is your best option. It all depends on how you organize your day.

Which on the website states $45 PER DAY for service parking..not the case..you get charged every time you come in and out of garage.. It would different if I were not staying on the property but this is a little ridiculous for this parking company to be allowed to charge your paying patrons these extreme cost.

Good service Breakfast was not included.

Good service Breakfast was not included.

Exceptional

Very good

Nice rooms. Very comfortable beds Nice breakfast. Very nice personell. Nothing

Two things: first, the woman who checked me in late at night treated me weirdly. She stressed several times that she was putting me on the fifth floor, even confirming that I understood. Then she gave me a key for a room on the eighth floor. She also wrote down the WiFi password, changing the last digit so it wouldn’t work. Second, I was very surprised that the room in this classy hotel did not have a safe. Very unusual, when even cheap hotels and motels provide that amenity.

Having to wait 30 minutes for the front desk agent to check in and he pulled up in the car from being off property. I was mind blown. I work for a Wyndam Grand property and that was unacceptable. We couldn't pick up any channels on the tv besides the news channels, the phone didn't work, had to put it on speakerphone to call out because there was no cord. The lamp had thick layer of dust. You can tell it hasnt been touched.

The hotel was great.

The hotel was great.

Was ok

Exceptional

Very good

Easy check in, check out, prompt valer parking

I didn’t care for my stay here. The only thing they made it at least bearable was the efficiency of the valet team

Staff was very helpful and was quick.

Very clean hotel. Close to everything.

Parking was ridiculously overpriced at $45.00 per night for self-park. No ‘in-and-out’ privileges if you self-park. You pay every time you leave and return. However, hotel guests don’t pay ‘in-and-out’ fees if you use valet parking, which was $55.00 plus tipping per day. The high cost of parking was not disclosed at booking online, and regrettably a deal breaker for any further visits to Atlanta.

very nice, clean and quiet! The staff helped my husband unload at least 100lbs of military gear and the soap smells so nice!

I was actually pretty displeased with the stay at the Wyndham. When we got to our room, our sheets had a stain on it and when asking to have them changed, they informed us that there was no housekeeping on staff to assist with changing the sheets. We asked for the sheets to do it ourselves and then they brought us the wrong size. One of the lamps was broken in the room and the refrigerator was broken. On top of that, near the bed there were crumbs and bugs, almost as if the room had been half cleaned. The microwave on our floor was also broken.. the staff were not the most friendly and they appeared to be rushed/stressed majority of the time. The only real satisfactory part about our stay was the valet staff. I would not recommend staying here.

Hotel is good

Rooms need to be upgraded Rooms were clean Microwave and refrigerator would've been great.

Lo que no me gustó esque quisimos el domingo bañar a desayunar y me cobraron el desayuno y estaba incluido en el paquete que tenía de reserva

Clean room

It was clean The cost of parking

The cost of parking

Loved the stay

The manager Ed was very approachable and respectful. The cleaning staff did a wonderful job cleaning the room prior to my stay. Thank you

The location was excellent, the staff was very friendly The rooms and spacious. The carpet and curtains could use an update. They were stained. And looked dirty. The parking was expensive and it was not clear that the price for the self parking has no in and out privileges

The location was excellent, the staff was very friendly The rooms and spacious. The carpet and curtains could use an update. They were stained. And looked dirty. The parking was expensive and it was not clear that the price for the self parking has no in and out privileges

Generally very good

Superb

My toliet didn't work and I notified the hotel immediately. I had to hand flush everytime. VERY DISAPPOINTED!

Superb

Nice stay

Property was nice $ 55.00 to park was ridiculous

Breakfast was ok

I like that you could walk to the mall

Room was perfect, staff were very nice and helpful, just a butbmore tidying up is required.

They double billed my credit card

They double billed my credit card

Fantastic stay

Dirty old hotel and 45 a night to park. Rooms are decent but yiu can hear everything going on from the floor above and surrounding rooms as well as every single time some closes a door

The stay was pretty good

Exceptional

paid parking

Walk ability

paid parking

Excellent location - very clean - very helpful and friendly staff - superior valet service - will stay again next trip to Atlanta

The parking situation was horrible. Everytime I needed to speak to someone at the front desk it was a long line. The room was a little out dated. My room was not cleaned when I left for the day, so I just put do not disturb on the door for the duration.

Great atmosphere

The front desk staff was excellent!!!

Everyone was great from valet GDae to the front desk Francis they were both great.

Thanks for everything

Expedia.com did NOT inform me that this hotel was valet park only for $55 per night. Further the number 404-566-6383 texted me after I had checked in that self-park was available for $45 per night. When I inquired at the front desk they said that text was from a bogus number not belonging to the hotel. He reassured me this hotel was valet park only. That is $110 I did not plan on spending because of Expedia.com’s fault for not letting me know. Else, I would have chosen a different hotel. This is UNACCEPTABLE! I would like to request Expedia.com refund me $110 for my stay. Regards,

Employees were nice There was hair in the tub it was not cleaned the toilet kept stopping up

There was hair in the tub it was not cleaned the toilet kept stopping up

Exceptional

Exceptional

Very good

.

Great place over all!!

Parking is high but rooms were clean and breakfast was good as well as the staff.

The area was decent. The hotel is located directly across the street from Lenox mall. The room I was placed and had a broken sink and it was the only king size bedroom available, so I was stuck in the room with no sink for the duration of the night the following day I was placed in my new room at 5 PM.

Very good

Exceptional

Staff was awful .. no help

Staff was awful .. no help

Passable

However, the room door had dead batteries, and we could not get in after two remakes of keys. The additional $45-$55 parking fee was a very unpleasant surprise. This should have been warned about very clearly on the website where I booked the room. I feel like I was tricked, and because of this, I will not stay at this place again.

Exceptional

Valet parking expensive

Exceptional

valet parking was 55.00. thats the only negative about this hotel.

Bathroom was very tired, room comfortable, parking easy but cost extra

Superb

The restaurant staff was poor

Disappointing

Good location Short of staff. Takes some time to get a hold of staff over the phone and even at the front desk. Only one person at the front desk at the time with guests waiting.

Exceptional

Good location Short of staff. Takes some time to get a hold of staff over the phone and even at the front desk. Only one person at the front desk at the time with guests waiting.

Clean room! Great location. Onsite restaurant service is very slow though.

Parking needs to be included in hotel stays. Valet is just pure greed.

Parking needs to be included in hotel stays. Valet is just pure greed.

Desperately needs updated. The hot water in the sink was broken, the back of toilet needs a good wipe down. Staff was absolutely wonderful, but this hotel definitely needs some upgrades

Very close to our dance competition Clean and easy to get around

Nothinng

It was clean..staff was great Nothinng

Very close to our dance competition Clean and easy to get around

The room was clean and conditions were as expected. The cleaning staff was cordial but was less professional than expected. They stayed in the room for a ln awkwardly long time when we returned to the room.

I called room service on Saturday morning when I realized that soap was still in my bathroom from the previous day and I spoke with a young lady who said no problem they'll clean the room thanks for it was my pleasure and just hung up the phone she didn't even listen to the reason why I needed the room clean so when I came back in the room Saturday night the soap was still in the bathroom so I was not pleased I actually made my daughter take a bath from washing in the sink because I was unsure whether the bathroom was actually cleaned or not because we had soap in there from the previous state that wasn't when we reserved it I do not use Barcel neither does my child and the lack of acknowledging and caring for my concerns was just horrible I probably won't stay out another Wyndham anytime soon and I am probably going to take this further to corporate because this is unacceptable you pay moneys to stand these hotels and these nice areas that is more expensive and you can't even get a clean bathroom on top of that I had a ripped duvet I have videos and pictures for all of this but I'm probably not going to stay there anymore in the next year

Friendly staff. Dirty irons in rooms

Very nice hotel at a good price.

Surprised at the price of parking but it is in Buckhead.

I didn’t get the opportunity to experience breakfast, but the room was clean. The staff was very pleasant and parking was good too $45 a night not too bad other properties were 55 to 75 a night.

The property is very pretty inside and out. Very esthetically pleasing.

It’s a nice and comfortable hotel to stay at.

Great staff

Clean room, accessible shower with seat for handicapped access, highly recommended. Conveniently located, mall across street walking distance

Good breakfast and location.

I have stayed at many of the nearby properties, and the Wyndham has been my best Atlanta experience so far. I loved that I could valet Park or Self Park, based on what my needs were for the day. I appreciate the convenient location, across the street from the mall and close by to the interstate. Each member of the staff greeted me as they passed me in the hallway or in the lobby always asking if I needed anything. My room was comfortable, clean and I had a great night’s sleep. I highly recommend.

Clean room, great staff, nice bar and lounging area. Parking is $45-55 per night and it wasn’t advertised on the surface. Overall great stay.

Room are small but clean

The pool was not opened. It was a bummer because we originally came to relax near the pool/swim etc. The manager did agree to complimentary drinks for the inconvenience. Besides that, it across the street from Lennox mall is which was great for quick food options if you don’t rent a car.

The gave my room away and they were fully booked when i tried to rebooked The gave my room away and they were fully booked when i tried to rebooked

parking ok 45 dollar

Great

Good stay across from Lenox Mall

I would definitely come back again and again if my wallet wasn't assaulted by the additional cost (i.e., $45 daily parking fee)

Yes

I was double charge because they didn't get a virtual card from booking.com and the front desk was confrontational about it.

The location I didn’t get room service to take out my trash and had no bags. Random charges with no explanation. Breakfast cost 50$.

Did not enjoy stay check in didn’t stay an hr and left didn’t use the room at all horrible

Clean room, talkative and slow staff. Nobody wants to chit chat at check in.

I loved that it is right across from the mall so it’s in walking distance. The lobby is very nice also. I didn’t like that I didn’t get the rooms that I booked, the couch is nasty with old stains on it. The carpet needs to be fixed by the bathroom. There’s strings sticking out and I stepped on something sharp. The WiFi is terrible, Netflix kept buffering every few minutes. The hallway smells like feces. There’s no mini fridge or microwave in the room. I also didn’t like how they tried to charge me twice for valet parking.

Great location Old rooms

center of buckhead, close to restaurants and to lenox square internet did not work in the upper rooms so i had to go and work in the lobby. the gym is very small with very old equipment - i would not consider that as a gym.

Clean room, staff very nice

Stayed there for 5 nights. My second day was the only day I put the "Do Not Disturb" sign on the door. They only came in once to the room to clean it. The phone and tv in the room did not work. I was having trouble with my Roaming and kindly asked the front desk if I could make a call and they said no. Other than that, friendly staff

Everything was fine it just takes forever on the return or refund for the incidental fee which needs to be included in the details for the check in process BEFORE arrival

Great hotel and location. Staff were friendly and helpful.

Room was dirty, staff didn’t know what they were doing at check in, overcharged my card and this isn’t a 4 star hotel.

Minor infractions

NO BREAKFAST OR PARKING INCLUDED 45 A NIGHT FOR PARKING AND 18 FOR BREAKFAST

Parking felt safe , but it was overpriced at $45 a night and you can't have visitors unless they pay for parking as well

No cleaniss

Breakfast isn’t free. Tv didn’t work parking is $45 a night

We arrived late. Staff was super helpful and friendly. The room was comfortable and clean. It was a bit noisy in the hallway, but we couldn’t hear any of the noise in the room. The bed was comfy with a solid shower. Great value in a nice location. Valet is expensive but that’s standard for this area.

Flexible staff and good amenities. Be sure to make special requests in person and not over chat.

Clean rooms...great staff...awesome location. Would absolutely stay again.

Everything excellent!! Would stay here again.

Nice upscale and affordable

The outside and entrance is gorgeous, the rooms needs updating.

2. There was chewed gum and a weird wet sticky spot on our floor. 3. The tv NEVER worked like you’re supposed to be an up to date establishment how is that possible 4. THE ROOM IS HOTTER THAN THE SUN and they won’t let you get cold air ! 5. The stupidity of charging more money for parking literally just the dumbest hotel ever

Young lady at the late night bartender was excellent . front desk staff was on point!! I learned something on this visit. Low rates for nice hotels., attract Hotel six clients.

Best hotel.

The staff was amazing. The pool was not clean. Also, parking in the hotel’s designated parking lot is not included in the hotel fee. Parking should be included for at least one vehicle.

No they didn’t. I only towels for 2 people when 4 people stayed in the room. They did bring more towels but they did not come and clean the room as I requested. I was there for 3 days

good staff, very friendly

Clean rooms. Friendly staff.

Waiters didn’t say anything when I got food They included 18% gratuity without my knowledge. Then tipped 18% of the total. Scam

great

Elevator button for 5th floor didn’t work. There was trash left by the elevator on the 5th floor for almost three days. The air conditioning in my room didn’t go below 76 the entire trip. The one bright spot was an older man at the front desk. I didn’t ask his name but he was so helpful and personable.

The breakfast was good about $80 for two ppl. It was valentine day weekend. The staff the first night had bad attitudes and confrontational. It was better the second night

Room was clean and fresh

My toilet was clogged when I arrived. Didn’t realize it just thought the toilet paper was coming back up for some reason. It wasn’t until the next morning I realized it was clogged. Maintenance came up with a plunger but I was embarrassed for them to come in. After 10 minutes of working I got it unclogged. The maintenance guy stayed outside while I worked and that was really sweet of him. The lamps needed fresh bulbs as they were flickering. The lamp shades on the bed sconces were tearing apart. The plunger in the sink that stops the sink up to hold water pulled right out. The sink also dripped badly. The hotel could have done much better. I advised the manager when I checked out and he comped my breakfast which was a really nice way of saying he was sorry. If you don’t tell hotel staff about these things they will never know

I would stay again

Very nice hotel

Rooms were clean and staff was friendly 😊

Breakfast was delicious

They need happy hour….food specials. The drinks and food is expensive and the menu is limited. The parking is already $45 a day.

Room was clean only issue it seems each time it’s real cold outside the room never gets warm and the thermostat is controlled and reflects falsey say 80 room feels like 65

I enjoyed my brief stay here. The hotel was clean for the most part. I did have a few hairs from a prior guest in my shower and the draining system for the sink wasn't the best, but overall I enjoyed my stay and would return.

The room was very clean when we arrived, and the staff was helpful with any inquiries we had regarding spots around the area and general questions. Parking was free which was lit. The location was nice and check in and check out were swift.

The pool was closed and was surprised that I needed to pay for parking.

The lobby area has been remodeled however the rooms are still somewhat dated. The room was clean but could use some updating. The air conditioning in my room made this periodic knocking noise that was very annoying.

Great stay, just wish the pool was working.

Overall enjoyable experience

The room was very clean and comfortable, and the air conditioning worked great to keep everything cool. The staff was friendly and helpful throughout my stay. Breakfast was fresh and had good options. Overall, I had a great experience and would stay here again.

I was a good hotel. Clean and the staff was friendly.

Great location, Ok room.

Yes

The room was very clean and the breakfast buffet was very good. However, I had to switch rooms because the thermostat was not working properly. The staff were very nice.

Short but great stay! Only issue was our shower being clogged up

Everything was great , except for the valet . Didnt bother to report, cause what is it going to change . My $400 SUNGLASSES that Stay on my visor were gone the next morning when i got my vehicle. That would be a good place to start fixing.

Breakfast was not free and neither was parking.. they have a parking ramp which the fee is $25 you can park on the back road for free but it’s not always a spot

The hotel was very clean. If you want your room cleaned let them know by 10pm. There is a parking fee and valet fee. The breakfast was very much buffet continental style. There was a waiter, which was very pleasant

Everything was top tier

parking is 45 a night nothing is included

AC and room were great

Room was comfortable and quiet

When I first arrived in checked in I went to my room and noticed there was blood on the sheets, I went downstairs to let them know and was moved to another room which wasn’t clean looked as if someone had just left the room from staying there, mind you it’s 1am. I was placed in a 3rd room and walked in and it appeared it also was someone’s room the bed wasn’t made and belongings were inside, I finally got a room there that was some what clean just smelled of mold, I spoke to the supervisor Ed Witherspoon who told me I wouldn’t have to pay for 1 of my 3 nights and would be provided dinner. When arrived back from work Saturday no notes were provided and no one knew what I was talking about, they reached out to him he said he would handle it, I left today and still nothing was handled. Even after I left a note Saturday morning that was placed on his desk. HORRIBLE

This conference center is conveniently located within walking distance to both malls, Target and plenty of places to eat. It is just a little dated but clean and friendly. I would stay there again.

Spotless room, huge lobby, restaurant/bar, friendly staff.

Very nice hotel clean an quiet only thing I missed in the fine print was Parking Is $45 a day.

Price and location

Second stay and still never opened

Great staff!

Good service

Room worn. Bar/restaurant service very slow. Mysterious 18% "service fee" on the bill when I picked up food at the bar to bring to my room. I spoke with the Guest Services manager about it. He couldn't explain it. Of course, he couldn't. It's made up. Your fee for the food should be your fee. This wasn't room service and it wasn't tip. All it is is a way to make 18% more than the price on the menu.

Pool was dirty.

Yes room was spotless and everything was perfect

The staff was good my room view was terrible only had a view of the alley the dumpsters and trash behind the hotel

The service was not the best. I requested a microwave before my stay I got to my room there was no microwave. I call the front desk to be on hold for over 20 minutes of being left on hold and still no microwave. There was only one trash can in the room no trash can in the bathroom. She charged my card and said the funds would be released in a week but didn’t tell me what the hold was or anything. However it was a for parking and incidentals. Ok fine until I get to the parking garage and they give me a ticket and it’s requesting a payment to get in and out. I go back to the front desk because none of this information was mentioned so now I want to know what was the hold and about parking that should have been charged. The lady said oh just press the help button and we will let you through. Just a lot of hassle that wasn’t worth it. Not to mention ever since Covid you can forget housekeeping…we didn’t get it because we left on the third day which is when your room is cleaned smh.

everything was amazing and everyone was soo nice! i will be booking every time i come to atlanta!

Yes i loved it

I am an influencer with over 1 million followers and I would recommend this hotel

Yes nice

Good service and clean

The room was OK. The mattress could of been a little better seem to be a little worn out, but the staff was not knowledgeable. Specially the first day in the restaurant never checked the room to see that we had paid breakfast. They charged our room so just unplease with the staff more than anything for it to be a Wyndham And I just became a rewards member, not a good look!

The room was in the basement level with a veiw of an underdeveloped patch of grass. Our first night we decided to eat at lounge/ resturant . The food was was not very good and was charged a seating fee in addition to gratuity 18% and 30 % in fees . The phone system was down so I had to go to the front desk.in person to ask for more towles . The staff was plesant and the lobby was beauriful . That was it .

Parking is very pricey, and they didn't have room service for food.

The entire place was spotless and staff was amazing .

clean rooms. comfortable beds excellent location.

Location in Buckhead

Excellent experience

Remote for tv was broken it took 3 hours to get one replaced

Highly Recommend

Friendly

Room was clean, staff friendly , we had a good stay.

Good

Everything was excellent

The tub/shower valve didnt work properly either. It was a fairly cheap hotel (price wise) so I wasn’t expecting top of the line.

My sister-friends and I will definitely be staying here again in the future and referring our family and friends as well! Thank you so much for everything!

Amazing

Noisy room, outdated, minimal amenities, expensive parking, no included breakfast.

Staff was A+++

Clean, wonderful staff, all around excellent experience. Highly recommended.

My stay was good and smoothy ❤️

Great location.

price was motivating factor and location the staff was very friendly

Room was nice. Furniture in Lobby could use a good clenching but we will book this hotel again.

Yes

Clean environment respectful staff

The staff was very friendly, rooms were nice and spacious and it was in walking distance of Lenox Mall and other stores

Everything was fine

Yes

Thanks, Penny

The chair in our new room was broken and reolaced. The heat was broken and blew cold air during a cold week and was jot fixable and I was given complimentary breakfast. The staff was very nice.

Very specious and clean room

The room service was great. Rooms need an update

Beautiful clean hotel in a great location

Excellent location, easy check in-out clean rooms comfortable bed!

My wife and i checked in and we were told after the booking online there is a 50 charge for parking and 65 to have it valeted, then aftef the 2

NA

Service was on point

Ive had better food from a gas station.

Decent Hotel

The piping in the walls could be heard every time someone took a shower or used the bathroom. It was horrible.

She was locked out for over 24 hours. The fire department could not open the door, maintenance couldn’t resolve it, and the hotel still didn’t have a proper backup plan for something as basic as a door lock failure. We spent the night sitting in the lobby for hours in the early morning with no real support, no urgency, and no compassion from the staff. Customer service throughout the situation was extremely poor. She missed her early-morning flight because she couldn’t access her belongings, and she didn’t get back into the room until around noon the next day. The hotel refused to compensate us or refund the room despite the major inconvenience and the fact that she couldn’t even use the room she paid for. While they eventually offered another room, it didn’t change the fact that she needed her own room, her medication, and her items for her flight — all of which were locked away. This was a completely unacceptable experience, and it’s clear the hotel has no proper emergency procedures for something as simple — and serious — as a malfunctioning door lock. We will not be returning.

It is time for renovation

room was great, clean. However, it's very noisy, you can easily hear neighbors and when the doors shut, if you're sleeping it's very startling. The restaurant was nice, wish they offered a little snack and drink store.

Easy check-in and reservation process

I would like to recognize Kayla at the front desk for providing excellent customer service. Kayla consistently demonstrates professionalism, courtesy, and a welcoming attitude. She is attentive to guests’ needs, communicates clearly, and handles inquiries efficiently and respectfully. Her positive demeanor and willingness to assist create a pleasant and supportive environment for everyone she interacts with. Kayla is a valuable asset to the front desk team, and her dedication to outstanding service does not go unnoticed.

The heat wasn’t working and had to check out

Estaba todo espectacular

The hotel is a little ran down . I had a huge gap at the bottom of my door . The water was cold the first night. But the staff was nice . The food was overpriced in their restaurant. We were there for a convention so it was convenient but I don’t think I would stay again

Great people! I will return!!

Overall POOR is a positive rating for this property. The heat hardly worked the rooms were not well kept. I was hoping for more.

The toilet was broken upon arrival and would not flush. We called for maintenance, and while someone came up and claimed to fix it, it never worked properly for the rest of our stay. The shower was also broken, the showerhead would not stay mounted on the wall, making it very difficult to use. In the bathroom, the light fixture was literally broken off the wall, and only one light worked, leaving the space poorly lit and unsafe. The bed was incredibly uncomfortable and felt comparable to something you’d find in a 1980s Motel 6, not a Wyndham-branded hotel. To make matters worse, the room had only two working outlets and did not include a refrigerator, which is unacceptable for a hotel at this price point. Overall, the entire hotel looks severely outdated, as if it hasn’t been renovated since the 1980s. Between the broken fixtures, uncomfortable bed, and lack of basic amenities, this was one of the worst hotel stays we’ve had. We would not stay here again and do not recommend this property to others.

Clean room

Room heat didn’t work

Great

Hotel is a little tired. But service was very helpful and friendly, especially with broken heaters in the dead of winter. Breakfast buffets would’ve been much better if hot food was hot. Or at least warm.

This place sucks! They never notified guest they didn’t have any heating units and it was freezing inside the rooms. They over charged my credit card & never gave my deposit back for prior booking, not to mention you also pay $45 valet parking fees.

Everything were nice

Clean rooms and the staff was very friendly n helpful

Clean room, amenities, location all a strong plus. Daily parking fee was a bit excessive. Was not clear when booking.

Clean hotel and courteous staff. Good room rate. Did not like paying for parking.

Stayed for 4 nights, no one clean up. There was a sign saying they do it on the third night but they did not. not even once.

good

The room was clean and spacious

Clean room

Great property and staff are amazing

The restaurant & bar were closed 2 out of the 3 nights I stayed there.. Very disappointed!

The staff were nice

Didn’t eat breakfast but it’s really close to lots of amenities

Yes clean room and very nice staff

The room was dirty, parking overpriced actually great location. This hotel MUST do better u are across from Lennox Mall…

Clean room. Staff was very helpful.

the room is clean and comfortable. the service was excellent.

Oo where do i start.Check in was easy but i wasnt told about what time breakfast was,where the gym was or any information about how to get to my room.I get to the room and I filmed everything because i do content and I travel.So there was broken pieces to the desk of glass, the cold water didnt come out at all in the bathroom sink(they didnt have the part)then the frig didnt work.I called the front desk and the young man with a hamica hat(Jewish fellow)(however you spell it)told me that NONE of the frigs worked and they were on recall and on back order.Come to find out he could of went and got another one from another room.Then i asked to speak to a supervisor the next (i called from my room) and they put me on hold and then hung up on me.Then i go the front desk and they were like well we can move you rooms and im like i will have to pack up first and get things going (we were leaving to go to an event so we wouldnt be able to switch at the moment).We got back from our event pretty late and so the next morning i was going to the desk and at that point i was going to be leaving in a few hours so there was no point of moving rooms.There was no compensation given, no discount, no nothing. The ONLY and i mean ONLY person in that whole hotel who cared was Ms A.Prince. She was so kind and even apologized on behave of her coworks because they were so unprofessional. I personally dont think i will come back to this hotel unless Alicia is there and thats a maybe

I didn’t like how me and my husband didn’t get any sleep for 3 days because the people that was next to us kept slamming doors and arguing all night long for 3 days straight

Staff was friendly, hotel & room was very clean.

Great staff and very clean hotel. Excelle t shower.

Good for price and the Lenox mall and many restaurants around. Great walking or ubering. Safe. There for business

Everything worked out nicely

Room was really affordable

Good location for restaurants and shopping.

Spacious clean nice hotel

Well Located just in front of the mall

The room was in good condition and staff was fine. THe problem was we ended up paying $65 for parking because the hotel was not organized. I had friends who also stayed and they had multiple problems. WOuldnt recommend this hotel.

The air conditioning was never cold. We slept with the covers off. It was hot in the room. The queen size beds were small. I felt like I was sleeping in full size beds. It was very uncomfortable sleeping in the room.

Nice hotel

The room was very clean. The only thing it didn’t have was an re refrigerator and microwave in there at the time of my check in. Did ask for them but every time I came in it was to later for them to bring one up to my room

Heat didn’t work properly. No ice bucket then moved me from a great view of the city to bottom floor with view of a parking garage. Then got harassed for my free breakfast

Clean Rooms

Yes

For the Buckhead area in Atlanta, Ga. This hotel was disappointing. Our room was clean; however, it was very cold. Call maintenance and they replied that the temp was not going to get any warmer. We froze in that room. I was glad to leave. The front desk at check-in had a rep that was on the verge of being downright rude! Needless to say, I will not be returning to this Wyndham Buckhead Hotel!!! Also, this hotel was under some sort of renovation, and that might have caused some of the discomfort. It is my hope they get better. I will not be returning.

Property office manager and staff were the best I've ever experienced. I'd definitely return even though we live local.

The staff were friendly. My room was large with a balcony. Everything was clean. The room was super cold upon arrival and it took some time to heat and maintain a comfortable temperature. Valet parking was $55 and an incidental fee of $75.

Management was extra friendly. I had an immaculate experience. Only thing I didn’t like is thrre were no microwaves, but it was very clean & hospitable.

They charge extra 45 $ for parking crazy

I liked everything about this hotel except the $45 per night parking. But the check out was great...the rep was very friendly. I didn't catch his name but I know he's from San Antonio. He was very kind.

Great staff

Great

Staff was great the rooms were ok although the water pressure was trash. But that $50 parking fee is diabolical.

The room was spotless , the hotel is very pretty inside and out , great breakfast , kind and helpful employees , 5 star

The shower screamed a very loud high pitch noise the entire time while in use, our key card stopped working during the early morning hours of our checkout day which was an inconvenience. Also they didn’t tell us parking was $45 a night. Otherwise the stay was fine.

IWas charged for parking when no where on this reservation said I had to pay to parking. They could not get my room correct during check in. Finally when they got my room right the bed was dirty & had hair all over it. They promised to clean the room multiple times & never did. No fresh towels, nothing.Plus they charged my card ku

Great staff very accommodating & great room!

Nice room, great staff.

The room was colder than outside. It was awful. Moon did not warm up in until 7:00 a.m. In the morning it got up to 67° only. Horrible

no breakfast due christmas schedule…

The hotel needs to be upgraded. Also, they are short staffed really bad. The restaurant in the lobby has one person working the bar and the sitting area in it. The rooms have thermostats that won't go any warmer than 77°. So, if you are cold-natured you won't feel comfortable. Room service ends at like 9p.m. and don't call to have anything fixed in your room, the maintenance guy will give tons of excuses so not to fix the problem. Also, they dont clean the rooms properly. Found an extra shoe in the closet from a previous guest. Smh!

I wish the vending machines worked some only took cash but overall a decent hotel.

Nice place, very good price and we appreciated the parking available for guests here. Would love to visit again in the future.

The room was very cold. There should be a function in the room to change the temperature.

Clean room, nice ambiance, quiet, kind staff

The room was nice…..however,no one told us parking was 50$ Absolutely ridiculous!

Spotless and clean room and friendly staff

The room and the common areas haven’t been maintained at all. Damaged baseboards, dirty walls, stains in the carpet, the tub looks unsanitary and hasn’t been resurfaced. The cost per day to park was insane considering how the the room looked

Clean

The room was clean, spotless, and the staff was very helpful

The restaurant in the hotel and the view absolutely stunning!! 7th floor

The front desk staff was courteous. I had an issue with the keypad at my room and maintenance was there within 5 mins to let me in and resolve the issue.

Very disappointed in the stay this time. Please provide a credit for this stay.

Front desk staff was excellent and professional The rooms was average, furniture is a little worn and dirty

The room was very spacious, the water pressure was amazing in the shower! The front desk staff was very friendly and helpful as well.

Very clean room and smells fresh I will stay here again

Very conveniently located. Rooms were large and comfortable. Would stay again.

Sorry but this stay wasn’t me

Excelente location

Everything was fantastic. I’m glad that I stayed!

Booked a king room and no king rooms where available

Never had breakfast

Amenities

I dealt wish discrimination against my circumstances from the General Manager Steve whi has a lack of empathyor compassion. I felt Racism as well, poor room service an discrimination from other cultured staff. The AGM was unprofessional her name is Micheli she's inappropiate with her staff rude to guests very disrespectful and gossips about her colleagues. I was sexually harassed by a engineer who's personal cell I have and a thread of text messages as proof. Half the staff was inappropiate and stayed their extreme discontent with the GM. There was a Woman in the restaurant staff who brought me food from her home twice I have that proof as well. The Chef discussed with me her discontentment towards the GM and his issues with the bank owning the hotel and that the previous Marriot got foreclosed so he's stressed because his job is hanging by a thread. I was patient kind and respectful the entire tim, transparent shared my personal business with the GM in order not to get kicked out over $104 dollars. He felt shamed and didn't want my family and I in his hotel because we were homeless though we lived fhere 2 months at $104 daily paid every dime. We were humiliated more than a few time talked down to. Discriminated against. AND WAS DENIED FURTHER SERVICE BEING ASKED TO LEAVE ON THANKSGIVING DAY. COLD OUTSIDE WITH MY NEWBORN GRANDSON ‼️ I am looking into seeking legal counsel and going forward with a discrimination case. I have the support of q of his stelkar employees. Who's

Excellent area and optics.

Great place

The hotel stay was great, however, I have had multiple unauthorized charges from Wyndham since I have left for no reason

Very good

It said breakfast was included but they didn't give it to me, and they didn't clean our bodies or change the sheets.

clean room

The front desk attendant was very helpful

Our say was great the food was awesome

Staff was very helpful, check in was quick and easy, and room was clean and welcoming for our stay.

This hotel used to be very nice, it’s gone down hill quickly. Reeks of weed smoke, short staffed. Awful bed, the worst sleep ever.

Everything is great

Great staff and friendly services

The room smelled amazing

It was ok

Didn't get to grab anything but juice. But i was pleased with the display and staff.

Me and my family literally stay at this hotel every time we visit Atlanta I just booked a trip this weekend. This is probably My 8th to 10th time staying here. We love that. It’s across the street from the mall. It has so many food options around and the staff and hotel rooms are always immaculate.

Fairly

The night audit person refused to honor my reservation and called security on me for simply trying to check in! It was insane and i videoed her spazing out! I made the reservation online at 215am. At 245 she told me that they should have never allowed me to make the reservation. When i troed to show her the reservation confirmation she yelled "im not dealing with you, security!" It was really bizarre. I was in from oot and at nearly 3oclock in the morning they sent me walking, with my luggage and no place to go. And mind you, i had alreadypaid for my stay online. Nightmare! She shouldnt have a job!

Clean room, but WiFi was extremely slow making it unusable.

Would let me get room

Staff is courteous and helpful. Great amenities and hotel is clean. Room is small for the amount I paid. But overall it was nice experience.

Ok

Staff was great. I was allowed an early check in due to having an event at Delta headquarters.

Parking is too expensive. The people at the reception are not too friendly

Staff was extremely courteous

Very expensive parking, self or valet

Front desk lady was the nicest person I have found ever at any hotel. Knowledgeable and kind.

All great.

I had bugs in the bathroom. Staff went in to spray the area and bugs ended up in the bath tub.

Excellent customer service!

Good place to stay if you come to Atlanta, food options in walking distance, good service, clean and organized. Great customer service

Lady at front desk wasn’t not polite, and they charged me

Heater was A little weak but room was nice

Support staff was extremely rude

Ok place to stay

Clean room, comfy bed. All around a good experience

Was nice

clean, good vibe in the building. VERY convenient to Target, Publix, Lenox,shopping mall, Phipps, good restaurants, and MARTA (both train and bus, which you need because parking a car there bites)

Everything was dirty. There was crumbs under the sheets and dried contacts. So dirty

There was hair in the bed, bugs in the tub. The staff was friendly. The hotel needs to be updated. Smells like marijuana and alcohol.

Construction

Clean rooms. Restaurant was great. Close to everything

Wonderful in every way

I enjoyed my stay overall, but there were a few areas that could be improved. As a guest, I was disappointed to have to pay for parking—it would have been nice for that to be included. I also would have appreciated being escorted to my room and given a brief orientation of the amenities upon arrival. After a long flight, struggling with my luggage to the room was not ideal. Additionally, I was surprised that the room was only refreshed after three days. A bit more attentive service would have made the experience much better.

Make you pay $50 a day for parking on top of the $100+ room. Walls are thin you can literally hear people walking the hallways. Room is also fairly small but nice rooms and nice staff. Just not worth it if you can find a place that won’t make you pay for parking and more sound proof.

It was a great stay.

Great staff, room was spotless,

The room was good. There was a light out above the bathroom sink that needed attention. I found the response time at the front to be very slow.

Everything with the facility was great except my room wasn’t cleaned the 2nd day and $45 a day to park somewhere I’m already paying to stay is highway robbery

Bartender was not attentive enough in my opinion on our first night there. In the room, the bathroom sink had a slow drain.

Clean affordable hotel conveniently located which allows first time Atlanta tourists to navigate the city safely and on a timely manner

I enjoyed my stay. I have no complaints.

Close to everything. Fantastic room.

This property could use updating. Many things in my room were dirty, broken or in need of service. The surrounding area was safe. A very business centered hub. Quiet and safe. The staff were very nice and accommodating. The parking was close. The hotel is centrally located. The common areas were lovely. I would definitely stay again if they update the rooms.

Clean room , good air conditioning

I was here just one night but the amenities were great. The room was clean and well stocked with everything you would expect. The bed was comfy. The staff were friendly and took good care of me.

I am from out of state. I have stayed in many hotels. And this time my experience was not good. The WiFi was spotty the entire time. So bad that I had to call the front desk who said they would send up an engineer to check it out. When he arrived 30mins later, he looked at the tv and said “hmmm what floor is this? It’s the 6th floor? The WiFi is spotty from the 5th floor up” and left. Literally no help. I know this hotel hosts conventions but due to all the people there, the hotel hallways were filthy, vending machines and ice machines were empty, parking was super limited. When I went to check out, the lady at the front desk was sleeping and asked what was my room number (with her eyes closed) and said I was good to go. I asked for a breakdown of my stay so I can see the charges and she would not get up to provide it so I left. Construction outside this hotel was horrendous. I would not recommend this hotel and in fact I will be reaching out to them personally to get some sort of compensation for these inconveniences. I was extremely disappointed.

Clean room, friendly staff

The room had a broken light immediately when entering, with scratches all over the wall. The AC works great and the beds were clean, bathroom well stocked and we had a great view of the pool. Staff were friendly but not very attentive. Good hotel with not so good prices.

Nice location at Lenox mall.

Ggvv

Waited 10 minutes to check in because front desk help was not there! Was told to call down 15 mins before I need my car from valet.. called before heading down and valet was not at post to retrieve my car had to wait another 10 mins so I was late for my event. Service was very poor

$40 a day for Self parking was ridiculous!

My room was infested with ants I even had ants on my toothbrush worst experience ever

The rooms need updating. Also, the parking cost needs to be clearly stated BEFORE booking. $45 is a hefty extra charge when it is not expected. We booked a king and got 2 doubles—we arrived too late to want to deal with going back down with our luggage to the lobby to sort it out. Also, the alarm clock went off at 6:10 AM. We did not set it. I would think this should be checked by housekeeping to be sure it won’t go off unexpectedly. The beds are not the most comfortable and need to be replaced. Definitely time for an update.

There aren’t microwaves in the rooms. You have to go to the lobby every time you need to warm something up. I felt that was very inconvenient. The breakfast was $29 per person and hotel staff stated that it was due to the hotel being downtown. Housekeeping staff were great.

Do not stay here. Dated rooms, not well maintained either. We had flickering lights and exposed wiring. Hair in the towels and dirty wash cloth in the shower. Found blood stains in our room on the carpet and when I told staff about it they said management would reach out once they investigated. Still waiting to hear back. Wish I could include pictures here. Driss at the breakfast buffet was the only nice part of our trip. He was so kind and attentive.

Yes, it was all as expected and advertised.

There is no vending machines or convenience shops in or near after hours.

super old and dirty property

Clean and in a good area

Staff was very cordial an accommodating. I will definitely come back.

Hotel rooms are outdated for the area it’s in. Not the cleanest and it was very noisy.

Clean room. Friendly and helpful staff. Bar/restaurant food and drinks were great.

My first room had no refrigerator, but front desk quickly moved me.

AC was easily adjustable. Clean room with upkept furniture and electronic equipment.

Was a bit of problem due to road construction other than that everything was ok

Clean room, mall across the street.

The staff was friendly. The room was clean and comfortable. I had a room with a balcony so we were able to sit outside. No free parking, valet is $55 per day. You also pay for self parking. 2 malls within walking distance. Breakfast was $25 per person. Great property overall. Would stay again.

It's to easy to have access to the hotel. A person could roam the parking garage and inside the hotel if they wanted to...

I love this place

good

Security are the only ones that do their job

Amazing!

Beautiful property but I was awaken the 1st night, around 3:00am to an annoying noise that sounded to be coming from pipes. I didn't hear it the second night. The bed/ pillows allowed for a comfortable rest.

None

First room we got there was no electricity…. Second room we got t.v. Didn’t work…

Staff customerservixe was pretty good

Great stay

Convenient to where I needed to be. But the hallways always reeked of pot smoke.

Excellent staff! The Front Desk staff were incredibly lovely, proactive, friendly and welcoming. Housekeeping were super nice as well!!! Good beds, right in Buckhead and close to everything you could ever want to eat, or buy!

Rooms are nice. Staff very friendly.

All the food is fine

Hospitality is great, property clean and the janitor the awesome

Good hotel in a great location. It is dated in some respects especially for Buckhead but the rates of the rooms is in accordance. For the price of the stay I was happy, but could it use an upgrade yes but overall it is a good hotel.

The service was great, and I was easily directed to anywhere I needed to be in the facility. For the one night stay or even longer, I would definitely come again.

Clean room

Flight got delayed and they accommodated me with a really late check out. Staff was extremely pleasant. Opened doors upon entry and it was only 4-5 min walk from Marta.

The staff was great and hospitable… They handle an issue with an early morning fire alarm prank with grace and made sure all guest received a complimentary breakfast for the disturbance… Lennox square is within a 2 minute walk and had a great time… Thank you Montel for taking care of me during my stay…

🕶️👍

Great location, across the mall. Very clean.

It was all good until the fire alarm went off during the night. Even though it was accidentally pulled, it took forever for them to turn it off. Not a pleasant experience.

Wonderful

The entire hotel smelled like cigarettes and weed. We checked into our first room and the mini fridge was leaking water, and must have been for a long time because the dresser was covered in mold. They switched our room quickly and the next room was fine. 6am there was a crazy man walking up and down the hallway ripping the room numbers off the walls, singing and dancing, screaming. We called the front desk and asked for someone to check on him. He continues to terrorize our floor, we didn’t feel safe leaving our room, we had our 2 small children with us. Then he must have pulled the fire alarm, alarms going off telling the whole building to evacuate. We called the front desk 3 times before they called the police. Horrible stay, we couldn’t get out of there fast enough.

The state was amazing. It was in a convenient location, despite the fact that the alarm woke us up at 6 o’clock in the morning to evacuate other than that, the state was wonderful.