Sheraton by Marriott Atlanta Perimeter Dunwoody

The room was very clean, check-in was very quick. I was placed on the first floor which was very noisy so I couldn’t sleep like I wanted to. People were roaming the halls late at night and apparently my neighbors were up early morning and scared me to death! I thought someone was entering my room but it was just the guest next door. Needless to say, the walls are very thin and you can hear everything!

The property was clean and check-in was quick The pool was not accessible, and that was one of the reason we booked here.

Exceptional

Everything was good, the staff was friendly and helpful. The room was spacious and comfortable and the check-in was fast.

Exceptional

Pool was drained and under construction; I just wish I had known that.

Exceptional

Exceptional

No breakfast!

very nice price point of view

All great

I would stay here again

Very comfortable

Cleanliness Limited amenities

Very good

The room was nice The pool was down and we weren’t informed before booking. They wouldn’t let us take the breakfast back to our room.

The Place Was Amazing & Location. The Staff Unprofessional and The Business Will Lose Customers If They Continue To Be At The Front Desk. They Treat You As If ..You Owe Them For Patronizing Their Business ‼️

Staff was nice.. location was great. View overlooking a gross

Passable

It's convenient and clean Very low ceilings. Paint chipping on Elevator and some small insignificant places.

I had bugs in the bed They didn’t want to fix that

Luxurious but old ,property needs an upgrade badly

I absolutely loved everything about this hotel. I’m surprised it doesn’t have 10 stars and top 10 hotels to stay in Atlanta. The moment you walk in you’re greeted. Everyone is so friendly and kind. The lobby is absolutely beautiful. They have a bar that opens up in the evening, where you can also order delicious food. Then you get to the room and in my opinion, it is one of the best and most comfortable rooms. I’ve stayed in. The bed is super comfortable. We stayed in a king room which had four amazing pillows. The bathroom was beautifully done with a walk-in shower, it was quiet and relaxing….. if you decide to have breakfast, they have a wonderful breakfast for $15 a person. We will definitely be coming back to stay here. I highly recommend it. Loved everything. However, if you are wanting a pool, theirs is under construction so just be aware of that.

Nice staff. Beautiful place and it's close to everything. The bed was very comfortable!! I wish there was complimentary breakfast.

Very good

Exceptional

Superb

Very good

Room is a little too old, the closest is smell humidity. The bathtub is clogged. Bed sheet is clean, furnitures and other amenities require to updated. Location is great, close to shoppings.

Good

Exceptional

Restaurant in property No early check in even if I had to pay. Instead I had to pay for an additional day so that I get my service dog settled before a conference at 1pm. Pool was out of order during stay but did not indicate that when I booked.

The room was clean, staff were great, and the breakfast was delicious. They even had a designated space for prayer.

Not much. It was pretty run down The room was dirty, the maintenance of “amenities” was poor. The bathroom sink didn’t have a plug, the bathtub plug didn’t hold water. Etc

Not much. It was pretty run down The room was dirty, the maintenance of “amenities” was poor. The bathroom sink didn’t have a plug, the bathtub plug didn’t hold water. Etc

Nothing The staff was very rude. When I arrived my room was not clean I asked to be switched to another room that was clean they stated they didn’t have any. I asked could they have someone come clean it they stated they didn’t have anyone. The sheets were dirty found hair on them and the pillows the tub was dirty and the table had food stains pool was out of order and you also couldn’t buy any snack at the counter

I booked thru booking.com I had to wait for acceptance of the request. I was given a number to call for the confirmation I contacted this number with not response from the hotel. I had to make alternative arrangements due to my schedule. I received a confirmation email at 3pm which was after the fact. Needless to say it was too late to cancel my reservation because I was not use to this new process I was charged for a room that I did not use. I would recommend the new process needs to be communicated before booking is completed. And the facility should not wait until check in time to provide confirmation. More consideration for clients time would be appropriate

I actually didn't stay there. Once arriving to the hotel it was under remodel and nothing was noted at booking. As well as the pool was completely out of service. However the manager did make it right and let me cancel all 3 rooms and get a full refund.

Location was good and the parking facility was very good. The pool was empty,the breakfast was dry and it was very messy. No plates or cutlery. Had to ask for those things and for the tables to be cleaned so we could sit down. Staff were just standing around watching. The bartender couldn’t speak a word of English.

Exceptional

Exceptional

They look was beautiful Parking was horrible. A few things that was missing in the room like iron blow dryer

They look was beautiful Parking was horrible. A few things that was missing in the room like iron blow dryer

Very good

Friendliness Everything good

Friendliness Everything good

Location Extra cost for food

Location Extra cost for food

Very good

Near by stores. Has refreshments on the first floor.

Has refreshments on the first floor.

Exceptional

Breakfast was fine Nice table at Club The Pilows One hard and one soft would have been nice

Didn't have a microwave in the rooms.

Exceptional

Poor

The NOISE

Exceptional

This entire the hotel was disgusting !

N/A

Pleasant

Eee

Superb

Very clean room. Great bed/linen. Breakfast was okay. There was a wedding going on and it was very quiet. Plenty of places to go out to eat as well.

The room was comfortable, the staff at the reception was helpful, and the breakfast personnel, Javier, were friendly and courteous. Good location and plenty of space to park.

Everything was nice at this facility great job nice stay Not applicable

Not applicable

Will definitely stay here again & recommend to others

Exceptional

When I booked the reservation 2 months in advance to take my daughter to a concert in Atlanta who has just been diagnosed with cancer. We traveled from Richmond Va to get to Atlanta. We arrived in Atlanta arrive to hotel . To find they canceled my room and could not accommodate us with another room. This was absolutely frustrating in a strange town just me and my daughter . We had to search for another hotel at 8:00 at night. Very unprofessional.

Accessible room was next to the elevator so it was noisy until everyone was asleep! We didn’t eat the breakfast; it was pricey. The bar and restaurant are not open on Sundays so we were out of luck getting dinner unless we ordered Uber Eats or Grub Hub as we didn’t have transportation until the next morning. The hotel is a nice place for one night and close to Emory St. Joseph’s heart center.

Clean room. Nice breakfast selection. Was not included with the room, but reasonably priced. Staff was very accommodating. Great selection of restaurants within 10 minute drive. We'll be back!

Lobby was very nice Walls are super thin you can hear every single person who come in the hallways. There were nats flying in the tub area and pillows were uncomfortable.

Exceptional

Lobby was very nice Walls are super thin you can hear every single person who come in the hallways. There were nats flying in the tub area and pillows were uncomfortable.

N/a Everything...including breakfast costing $15 a plate. And not being told what to expect

Room had ants everywhere on nightstand in bed etc

Room had ants everywhere on nightstand in bed etc

N/a Everything...including breakfast costing $15 a plate. And not being told what to expect

The staff was very nice Mattress covers were filthy. The walls and floors need a good cleaning.

The hotel was in a great location! The staff was friendly and helpful. Everything was clean and in great condition. I will definitely be returning and I definitely will recommend!

Great front desk

Very poor The Breakfast was very bad not much choice everything was cold. They charged 15 dollars per person and even for my daughter who is 12 years old. Very disappointed with their Breakfast.

Parking was not good and not enough lights in the back parking area. And need some type of security guard for the back and side parking area

Very good

Parking was not good and not enough lights in the back parking area. And need some type of security guard for the back and side parking area

Comfortable

Comfortable

The Breakfast was very bad not much choice everything was cold. They charged 15 dollars per person and even for my daughter who is 12 years old. Very disappointed with their Breakfast.

Passable

Very poor

When I booked the reservation 2 months in advance to take my daughter to a concert in Atlanta who has just been diagnosed with cancer. We traveled from Richmond Va to get to Atlanta. We arrived in Atlanta arrive to hotel . To find they canceled my room and could not accommodate us with another room. This was absolutely frustrating in a strange town just me and my daughter . We had to search for another hotel at 8:00 at night. Very unprofessional.

The property was spacious and clean. The staff very friendly. Will definitely stay again!

The property was very nice and clean. The staff were very patient and hospitable.

The smell of marijuana in their parking lot, the smell of cockroach spray in the lobbies, the pool filled with algae and mold, the outdoor area covered in mold and cracks, the staff that wouldn't accommodate or understand my level of disappointment, etc

The property is near the highway but far enough to not be disturbed. It’s a very quiet area but you can see the city. I would 100% would stay here again.

The property is near the highway but far enough to not be disturbed. It’s a very quiet area but you can see the city. I would 100% would stay here again.

The ‘breakfast available’ is very misleading. There’s is no breakfast included it’s either $15 a plate for cafeteria type breakfast or have to be a marriot member. Very misleading and disappointing… an employee told us ‘nothing is free’ which we understand but complementary has always been a thing especially when you pay that much for just one night and the website misleads you with ‘breakfast buffet available’.

No free breakfast as advertise .. Went down stairs just for them to tell me $14.95 smh

The hotel room was tidy and clean to it full degree like shown in the pictures yet the only complaints I would make would be the elevator being skeptical by having rough transition and as well the staff leading on a unpromising breakfast for when I check in the staff at the desk told me breakfast was served at it promised time but when the time came to get some food another staff member told me I needed to have a coupon acquired by previous member in order to have breakfast. Leaving me and my partner in an awkward position to just leave the dining atea feeling embarrassed. it was nice stay besides those factors.

It was clean and the sheets were nice. I wanted at the front desk for 30 mins to check in no one was there. I called from my cell phone no one answered I had to get the bartender to get a hold of front desk clerk Vicky then when he finally appeared a women walked straight in and he helped her first. Breakfast was supposed to be included my whole reason for staying and it was not. He refused to apologize and then charged me 50$ for a damage hold. I was not told about that. Im not sure it was ever refunded. I was treated like I was not able to afford it unless I got a deal.

It was clean and the sheets were nice. I wanted at the front desk for 30 mins to check in no one was there. I called from my cell phone no one answered I had to get the bartender to get a hold of front desk clerk Vicky then when he finally appeared a women walked straight in and he helped her first. Breakfast was supposed to be included my whole reason for staying and it was not. He refused to apologize and then charged me 50$ for a damage hold. I was not told about that. Im not sure it was ever refunded. I was treated like I was not able to afford it unless I got a deal.

Staff was nice, room was clean Older hotel, I'm sure at one point it was a very nice place. We stayed one night and left even though it cost me money I was not staying another night. Pictures made it seem much nicer than it was. Breakfast should be included. I was very disappointed. Free parking

Staff was nice, room was clean Older hotel, I'm sure at one point it was a very nice place. We stayed one night and left even though it cost me money I was not staying another night. Pictures made it seem much nicer than it was. Breakfast should be included. I was very disappointed. Free parking

Bad

It is a lovely well maintained property. The front desk personnel were very pleasant & the location is superior. This will be our new go to hotel when visiting Sandy Springs.

Superb

Good

Very good

Very good

Superb

Continental breakfast wasn't free. No sign telling you that you had to pay. Didn't find out that there was a charge until clerk approached me.

Awesome service

It was a problem with the door not closing correctly Front desk wasn't accommodating to my problems

Close to midtown Atlanta Shower curtain needs repaired

Exceptional

Shower curtain needs repaired

Pleasant

They pool did not have water I thought the breakfast was free. It was not

I would stay here again. The staff was really nice and the area is safe.

Terrible experience

The facility is nice Non smoking room smelled like smoke the whole time, especially in the bathroom. The venting in the bathroom must be connected to rooms where smoking is allowed, or someone in adjacent non smoking rooms was smoking

Clean nice room good tvs

The bathroom was old and rusty . The flooring I. The bathroom was nasty and it had a weird smell in the room. The parking was terrible and I had to park behind the building and it was dark and didn’t now feel safe .

Good room

The room was very clean. The breakfast was okay but the price was too high for what they served for breakfast. The walls in the rooms are very thin. I heard the neighbors next door have sex all night and all morning. The paint in the bathroom ceiling was peeling.

The room was very clean & comfortable! There was no microwave in the room.

it was fine a little dated

I have stayed at this hotel on numerous occasions because it is convenient to my appointments and is reasonably priced but the breakfast in the lobby and in the club areas are absolutely horrible

Friendly and supportive staff, clean and quiet room with a comfy bed pricing rather average, not a value deal.

Beds were Extremely Comfortable. Screen on outside patio torn in several places. Patio Furniture dirty with spider webs on chairs. Extremely challenging to communicate with house keeper she Does Not Speak ANY English. Wheel on cart was broken, which transport the luggage to guest rooms, when verbalized this to an employee nothing had been done, same cart was sitting right back in designated area.

Very clean hotel with very polite staff

The front desk clerk was very rude. When asked if I could check in early he told me he couldn't accommodate but someone else came in 15 minutes and he told them they could check in early.

Clean room

The tub drainage did not drain No microwave in room

Breakfast was fresh and good

Clean

Clean

I would not suggest staying here

The Bad: Pool was drained and not in working order. And breakfast was $15 The Good: You can literally take public transportation (Marta Train and Bus) from the airport to the front door of the hotel. Love that the bus stops in front of the hotel in both directions. Once I learned that, I used it to get around the rest of the weekend.

No good .. buy your own food !!

You have to pay 17.00 bucks to eat but you are better off bringing or buying your own food

The staff there was amazing.

They do not have guest services, which is a No for me. Made a reservation for 3 adults in the room, there was only towels for 2, no extras. When i called 2 have towels brought to the room, i was told i would have to come to front desk to get them because they didn't have guest services, so every day for 3nights 4days i had to go get towels because they refused to leave enough towels for 3 guest. On first night of stay our toilet stopped up, i called to let them know this and i was told that they dont have 24 hr maintenance service but they could bring me a plunger, needless to say that didnt work and they had to switch our rooms to another floor,; which was a inconvenience because we were traveling with others and our rooms were next to each other. Although staff was nice about everything, because of all the other inconveniences, i would.nt stay here again.

Ricky at front desk went out of his way to get me change for a $20 so I could tip the housekeeper on my departure. Plenty of parking and lighting for security. This was my 2nd time at property and not my last!

It's decent

Breakfast Goo.d. AC cold - staff was great - Room was clean

Building is run down worse than a motel

Very friendly and attentive staff

Friendly staff, nice gym! Pool didn’t have water but not u reasonable as it’s not even Memorial Day so not even pool time of the year!

The stay was an great small vacation for us

Very convenient location and very accessible.

Nice hotel but the pool was closed and we didn’t know until we got there

Perfect for business travel.

I was very pleased with the room which was clean and comfortable and nicely decorated. Would definitely stay here again.

Wish it was a microwave in room but other then that every was great will hook again in future

Everything was okay

Enjoyed our time

The property is showing its age, peeling paint and all. Parking is an issue as well. However, the rooms are wonderful, the staff was great, the location excellent, would recomment.

Pay for Breakfast at this hotel. Please keep in mind.

Clean

Property smelled like mold and mildew. Also reservations said breakfast was included and they was charging 1499 per person for breakfast instead of it being free.

1-2am loud outside

I would have like for him to look into WHAT I was saying and maybe I would not have been over charged, yelled at and not apologized to.

I would have like for him to look into WHAT I was saying and maybe I would not have been over charged, yelled at and not apologized to.

Staffing was not good attitudes overall from employees. The breakfast was poor barely had anything but was a buffet. Room was average.

Staffing was not good attitudes overall from employees. The breakfast was poor barely had anything but was a buffet. Room was average.

Nice staff and easy check in and out

Nice staff and easy check in and out

The hotel has been updated but updates are only good with proper installation. My first room was a disaster that looked like a REALLY bad DIY job. I'm glad I got a deal with Expedia because the regular prices are outrageous for the quality. Also skip paying for breakfast. It's not worth it even at the discounted price.

The hotel has been updated but updates are only good with proper installation. My first room was a disaster that looked like a REALLY bad DIY job. I'm glad I got a deal with Expedia because the regular prices are outrageous for the quality. Also skip paying for breakfast. It's not worth it even at the discounted price.

front desk staff staff Kj was very helpful in checking me ,i was very welcome and felt like family, the housekeepers were nice also, clean hotel, bar soap in the bathroom coffee and bottle water in rooms

front desk staff staff Kj was very helpful in checking me ,i was very welcome and felt like family, the housekeepers were nice also, clean hotel, bar soap in the bathroom coffee and bottle water in rooms

Our room was infested with Asian beetles. We complained with the front desk and was told housekeeping would come spray but never showed up. I took pictures of them on the wall, ceiling and window ledge.

Our room was infested with Asian beetles. We complained with the front desk and was told housekeeping would come spray but never showed up. I took pictures of them on the wall, ceiling and window ledge.

didn’t fix the refrigerator problem

didn’t fix the refrigerator problem

I was told the deposit was refundable and never received it back. The room itself was very nice with a view of the outdoor pool. The hotel felt up to date. We paid for breakfast and unfortunately, it wasn’t super great but they did have a good range of options for people. The clerk at the desk continued to follow me around upon going to get breakfast but i explained that they hadn’t given me a breakfast pass, physically, and he continued to look at me oddly even after i showed him my receipt.

I was told the deposit was refundable and never received it back. The room itself was very nice with a view of the outdoor pool. The hotel felt up to date. We paid for breakfast and unfortunately, it wasn’t super great but they did have a good range of options for people. The clerk at the desk continued to follow me around upon going to get breakfast but i explained that they hadn’t given me a breakfast pass, physically, and he continued to look at me oddly even after i showed him my receipt.

Room had great size. Very clean. Property well kept. Good location.

Room had great size. Very clean. Property well kept. Good location.

Cleanliness

Cleanliness

The hotel is just ok. The lobby is renovated but the rooms are dated.

The hotel is just ok. The lobby is renovated but the rooms are dated.

Everything was great besides the bed had stains on them

Everything was great besides the bed had stains on them

I absolutely LOVED that the cleaned every day however on day 1 I advised about my refrigerator wasn’t working I was told someone will come and check it out. 3 days stay no refrigerator my medicine went bad and I was offered NOTHING. I’m kinda feeling scammed. But the rooms are clean and my car was safe.

I absolutely LOVED that the cleaned every day however on day 1 I advised about my refrigerator wasn’t working I was told someone will come and check it out. 3 days stay no refrigerator my medicine went bad and I was offered NOTHING. I’m kinda feeling scammed. But the rooms are clean and my car was safe.

The hotel staff at the front desk was not very hospitable and friendly. My interactions with them were not very positive overall. Their attitudes and demeanor did not make me feel welcome at the hotel. Also, the housekeeping staff was extremely loud in the morning in the hallway. They were laughing and talking very loudly and woke me up more than once. I would not recommend this hotel to anyone.

The hotel staff at the front desk was not very hospitable and friendly. My interactions with them were not very positive overall. Their attitudes and demeanor did not make me feel welcome at the hotel. Also, the housekeeping staff was extremely loud in the morning in the hallway. They were laughing and talking very loudly and woke me up more than once. I would not recommend this hotel to anyone.

This was a very disappointing stay. The room was not clean, and there was significant noise from the neighboring room all night due to loud snoring. Around 5 a.m., more noise started and made it impossible to sleep. The overall atmosphere felt more like a motel than a hotel.

This was a very disappointing stay. The room was not clean, and there was significant noise from the neighboring room all night due to loud snoring. Around 5 a.m., more noise started and made it impossible to sleep. The overall atmosphere felt more like a motel than a hotel.

Clean and great staff

Clean and great staff

Will stay again

Will stay again

It's not free

It's not free

Yes. Great customer service

Yes. Great customer service

Yes

Yes

Room Was Clean, Spacious

Room Was Clean, Spacious

Hotel is in poor condition.

Hotel is in poor condition.

Was a great property..

Was a great property..

No phone charger slots. 1 elevator only. No extra blankets. Thin ones on bed. No mattress cover to protect against bed bugs.

No phone charger slots. 1 elevator only. No extra blankets. Thin ones on bed. No mattress cover to protect against bed bugs.

Good

Good

Yes

Yes

Yes

Yes

The hallway to my room was flooded with water and they had just thrown 3 or 4 towels over it. On top of that, the room had not been cleaned thoroughly and various items were in disrepair.

The hallway to my room was flooded with water and they had just thrown 3 or 4 towels over it. On top of that, the room had not been cleaned thoroughly and various items were in disrepair.

There was no one at the desk when I arrived to check in; I had to wait several minutes. There was no one at the desk when I got ready to check out. I would have liked to have a printed receipt. The bathroom did not have an accessible shower even though I had booked an accessible room. There are grab bars in the bathroom and tub but my husband cannot get in a bathtub. Overall the room was nice, clean and comfortable.

There was no one at the desk when I arrived to check in; I had to wait several minutes. There was no one at the desk when I got ready to check out. I would have liked to have a printed receipt. The bathroom did not have an accessible shower even though I had booked an accessible room. There are grab bars in the bathroom and tub but my husband cannot get in a bathtub. Overall the room was nice, clean and comfortable.

The room was extremely dirty and was long over due for basic maintenance. Rug was moist and the room smelt of mildew and mold. I was very upset as I always choose a Sheraton when possible.

The room was extremely dirty and was long over due for basic maintenance. Rug was moist and the room smelt of mildew and mold. I was very upset as I always choose a Sheraton when possible.

get away

get away

Convenience

Convenience

Didn’t like that they didn’t have a bartender at the bar, the average breakfast was $15 per guest and there was no club access.

Didn’t like that they didn’t have a bartender at the bar, the average breakfast was $15 per guest and there was no club access.

The property manager and staff are great people. I stay here regularly for business and I always enjoy my stay

The property manager and staff are great people. I stay here regularly for business and I always enjoy my stay

Clean

Clean

Very clean and beautiful. But Staff very cold and not welcoming

Very clean and beautiful. But Staff very cold and not welcoming

Clean room, excellent

Clean room, excellent

Nice place to stay. Hotel is slightly aged but has a nice pool. One ice machine on my floor was out of service so had to use a different floor.

Nice place to stay. Hotel is slightly aged but has a nice pool. One ice machine on my floor was out of service so had to use a different floor.

It was great

It was great

Everything was well

Everything was well

It’s a very convenient location

It’s a very convenient location

Clean room, quiet

Clean room, quiet

Amazing spot nice and clean

Amazing spot nice and clean

My room was clean. The staff were great. Will stay again.

My room was clean. The staff were great. Will stay again.

The overall stay wasn’t great. The air in our room didn’t work correctly. It was 74 in our room with the air set on 68. We called the front desk & was told to leave it on 65 or it won’t run. So every time we got cold, we had to shut it off. The comforter on the bed was SUPER filthy. We had the lights off & the TV was on, and when we held the comforter in the air you could see every single stain on it. Hard time sleeping. Won’t be staying here when we are back in town again.

The overall stay wasn’t great. The air in our room didn’t work correctly. It was 74 in our room with the air set on 68. We called the front desk & was told to leave it on 65 or it won’t run. So every time we got cold, we had to shut it off. The comforter on the bed was SUPER filthy. We had the lights off & the TV was on, and when we held the comforter in the air you could see every single stain on it. Hard time sleeping. Won’t be staying here when we are back in town again.

Was charged upon arrival. This was after completing payment online. Toilet was bubbling up all night the first night and wouldn’t flush the second night. Guest services were not polite and appeared to have been sleeping when we arrived for check in.

Was charged upon arrival. This was after completing payment online. Toilet was bubbling up all night the first night and wouldn’t flush the second night. Guest services were not polite and appeared to have been sleeping when we arrived for check in.

A very pleasant stay

A very pleasant stay

Affordable, clean and convenient

Affordable, clean and convenient

Dining areas close to the hotel was not in operation.

Dining areas close to the hotel was not in operation.

No waters in room

No waters in room

Great hotel

Great hotel

I love it

I love it

Very quiet and nice! Will be back agai.

Very quiet and nice! Will be back agai.

Very nice and quiet

Very nice and quiet

Got in late from a cross country red eye flight with two exhausted toddlers. Thought they would be understanding and let us do a late check out so they could get some rest. NO. Not only were they unempathetic, the front desk staff was rude and tried to interrogate us for leaving the room a few minutes late because we couldn't find an earbud. The room was not in great condition. See picture for chunk of floor missing for the bathroom. There was also discoloration on the ceiling and the room floors were sticky. Additionally, the hallway ceiling was leaking and they had towels laid on the floor to catch run off water leaving a musty smell. The fire alarm also went off multiple times in the morning disrupting the little rest we could get. The lobby is decent, but feels like a facade for the awful rooms. This was a terrible stay due to the room condition and service and was barely even worth half of what we paid for it. We will never go back.

I travel often and usually stay at this location. KJ and Sofi have provided excellent service each stay. Thank you!

N/a

Not thing

We didn’t eat the breakfast buffet for $15.00, it was your basic complimentary continental breakfast at any other hotel. The staff was very nice and accommodating- we thought there wasn’t a hair dryer in the room, and they brought a new one to us. Btw, it was in the closet hanging in the back in a black bag. The room was clean, bed was comfortable, hot water for the shower. I prefer a more powerful shower, this was a little less, just took me longer to get shampoo/conditioner out of my hair (thick and long). The only problem with the room was all the doors were LOUD and creaky and uneven, and crazy loud lock for the main door ( we had a suite with French doors to separate bedroom). The smoke detectors in both rooms made an awful clicking noise constantly, including through the night. I had to sleep with cotton balls to avoid hearing that noise. We did not get a chance to enjoy the pool so I can’t comment on that. It worked for what we needed it for. We would probably stay there again, only if the smoke detectors get fixed.

Tank

I reserved my 2 Rooms through Expedia, and I had them to request a adjoining Room between the 2. I then call the Hotel to verify the request of the 2 Rooms being with a connection together. The Hotel Receptionist. stated it would be good. Once I checked in the Receptionist stated they had no connecting Rooms available. They assigned me two Rooms 107 and 113. The connection was for me Kids. We had to stay in 1 Room because they were not of Adult age.

All good. Always all good.

Great hotel!!! Very quiet and have some of the best cozy seating in the universe. Will definitely be back to stay again.

Very comfortable.

The elevator was old and smell. Vents in the room dirty . The outlets by the beds didn't work and the covers was broken. The towels was small and hard.

Friendly staff and a welcoming atmosphere

Our room was on the first floor and it was noisy with the people next door talking, doors closing/opening. Our door had a lot of light showing around the edges like it didn’t fit tight. We had a handicapped accessible bathroom, it was nice and big and well lit. The shower floor didn’t contain the water from the shower so we had to mop up water off the floor. The beds and pillows were comfy and the a/c worked great. The hotel is close to Emory St. Joseph which is why we chose it and the rates are reasonable. Will probably stay there again next time we have an appointment at Emory

Friendly staff and clean property

The front desk was the worst service, not a single person had any customer service skills, not helpful and very very rude.

Exceptional staffs at check in and throughout our stay. Room was well equipped and comfortable. Daily housekeeping is a plus! Thank you. We will definitely stay here again.

The staff was rude they were on their personal cellphones having private conversations. The rooms were dirty, moldy, the elevator hasnt been inspected since 2023, the ac smelled like it was on fire, which isnt good for my family with asthma. The pool was dirty, the building was moldy. The rooms and other areas of the building looks like it needed painted since the paint was all chipped off. The were dirty stuff all smeared over the walls, the hallways were hot at 80 degrees. The door lock wasnt working correctly, the door wasnt shutting properly. I asked for a refunded since it was definitely NOT upto Marriott standards. But the employee definitely flat out said NO. Other people had issues with their rooms as well. I will be filing a complaint with Marriott Bonvoy about this issue.

Quiet clean hotel.

Excellent experience

I give a 4 out of 5. Staff nice and dependable.

Nice accomodations, but it's time for some renovations.... You can see it's an older establishment (chipped paint, scratches on furniture, worn carpet, etc) However, it was a very comfortable room. Good food and drinks at the bar. Yes, I would stay here again... 👍

One of my worst hotel experiences. This hotel room was dirty, although “cleaned” it didn’t look it was thoroughly cleaned. The towels were all off-color. The sheets had black spots, we found a big bug (possibly water bug) that we had to kill. A strange man hanging out in the parking garage day & night made us not feel safe! The lobby carpets and in the elevator were dirty, even the floor right outside the main entrance had long forgotten food stains. So as a guest you are greeted by signs of neglect and careless uncleanliness. Nothing about this stay was pleasant.

The hotel lobby looked great, but once you got past the lobby, it was immediately noticeable that renovations are desperately needed.

It was close to the highways. It was quiet.

Front desk clerk KJ very helpful and courteous.

I little worn. Construction underway, so updates may be planned

Poor cleaning conditions

This is unusual sheraton Hotel. I not stay there again

It was all great.

loved everything about it, thank you to the African man at the front desk

Some of the staff were really friendly and the housekeepers kept up with our room daily however, they should definitely clean the pool.

Won’t take responsibility for people breaking in your cars they should have security walking around the property I pay money to stay at this hotel, and they should have security.

The room was clean and the staff was amazing. It was perfect for a little getaway for my man and I.

Bed was very comfortable

Not good, poor service

Good enough hotel for the price. Parking is available.

Nice place

Facilities were very run down, the AC was not working properly, the bathroom looked very worn out and dirty.

They gave us a connecting room # 107 and the people in the other room # 105 never slept the whole night talking until we checked out that was 8 am.loud talking and loud music as well, i called the front desk at 6.30 am, they said they will check on it which never happened, i recorded the whole thing and going to put it in the review.

The beds were very comfortable and the shower worked very well.

Bed were filthy and sticky. And who does coupons for breakfast? And if you don’t have one you have to pay $15

Staff was very welcoming and accommodating when needed. Room was nice and clean overall. Left 4 stars mainly cuz some things were just worn from wear and tear. Beds were comfortable and all the necessities were there.

The location of this hotel is amazing, it was conveniently located for our itinerary. However, the pictures of the pool were definitely AI generated and we were extremely disappointed with the condition and lack of seating around the pool. I definitely felt mislead. In addition to the pool, the hotel is in serious need of a facelift. Our shower had a rust streak running down the wall, the elevator located nearest to our room went down, and it was uncomfortably hot in the common areas.

1. Toilet flushing isn’t working properly. Gross experience. They need to sort it out ASAP!!! 2. Lift has been broken for 2 days I had been there. Had to carry all of my bags out of the room when checking out. 3. Breakfast is fairly basic. Not going back!

Very clean and quiet.

The service and the stay was okay I believe it could do better but it is what it is and it was an enjoyable stay overall

The staff in the bar area is not very service oriented. Be prepared to be ignored

It was wonderful and relaxing. The hotel was clean and service was wonderful. The only thing they need to improve is to put more phone charging stations that works efficiently. Overall it was pretty good.

excellent stay. effecient check in, very clean hotel & safe environment

Staff was very nice

Very enjoyable stay. Quiet, clean and value friendly. The night time food selections were very pricey for the value received. Otherwise, excellent stay!

I have stayed in this hotel many times. The only thing that needs to be upgraded it the breakfast. It is terrible.

Just an average place.

Staffs customer service was good. No complaints.. 😌

Very clean. Spacious room. Friendly staff.

It was okay

Very Clean quiet.

There was ants in my room & I was told the pool was closed but when arrived there were people in the pool. Other than that the stay was okay.

I was unable to take photos due to the rush of what was going i

Tony, the representative who checked me in, was amazing and gave five star service!!

They also ran out of breakfast early a few times. Staff was not friendly, especially by the bar.

Great value, I enjoyed my stay. The beds are very important to me, these beds met my needs.

Close to husband job and clean

Easily to access. Staff was highly accommodating.

the staff is amazing. Property could be kept in better conditions. Need to improve cleaning.

The hotel wasn’t clean

The property had ants on the TV stand. I left a cup of lemonade on the TV stand. The next morning it had around 10 to 15 ants crawling on it. They need to spray the rooms and property.

The tub had a ring around the drain, but the room itself seemed clean and no bad odors. I paid for a King bed and received 2 Queen beds, but the staff was respectful.

Great location but needs a couple of upgrades

My experience at Sheraton property was below my expectations. The room was not upto the mark. I’d prefer Marriot or Hyatt property for lesser price.

The hotel was

Great hotel, with spacious and comfortable rooms and beautiful public spaces. Convenient to loads of restaurants within a mile ot two.

Staff was friendly.

The hotel had a nice lobby area, but the room and pool area were just ok. We got a complimentary breakfast, but it wasn’t the best. I definitely wouldn’t pay $14.95 for it. For a quick stay, it worked for us. The bed was very comfy. The area outside the hotel felt very safe and was close to restaurants and grocery stores.

First day we arrived went to use the bathroom #1 not #2 lol & the toilet immediately flooded & poop was coming up. I was so confused because I did #1. The shower water didn't go down fast enough so we asked for a new room & the ppl at the front desk as acting like we were asking for their soul. After explaining to them several times, that it wasn't our fault about the toilet, they finally gave us a new room. That room was better but the toilet still flushed super slow. The lights in the bathroom flashed a little red, I thought I was in a horror movie. The outside of tub was dirty and there were marks on the the tiles that were strange. The area around the hotel had lots of restaurants and theall was close. I will not be coming back here. When we left in the morning Ed checked us out & he was so nice, wish he was around the whole weekend

Enjoyed the stay

It was alright

Very good staff

Sofi made my stay excellent! She has great customer service. Very professional and helpful. She is very hard working and has a calming demeanor. Give her a raise!!!!!!

Best night sleep I have had in a while

Great

The room is very nice and I love how they offer waters at entrance

Great job staff