Residence Inn By Marriott Atlanta Buckhead

It felt like a nice studio apartment

Superb

Habían partes de la habitación deterioradas y con moho

Charging for parking is insane that’s why I gave 3 stars. & more than likely will not stay there again. There are plenty of hotels with free parking considering you’re paying for the stay already. I also didnt care for the layout of the hotel at all. It’s like a motel. I like hotels that you need a key or someone to let you in after hours.

Didn’t like having to pay for parking that shouldn’t be part of the fee unless you don’t want us to stay there

We only stayed 1 night. It was our first time and we were surprised on the big rooms and that breakfast was included. We reported at the front desk that the WiFi kept kicking us out, maybe because our unit was in the back.

Quiet & comfortable

One of my favorite hotels

One of my favorite hotels

The room is very old and the floor keeps making noise.

It was nice The property was good

It was nice The property was good

Liked the size of the room and the 2 bed, 2 bath options The double lock on our door didn't work, and the outside steps leading up to the room were not swept and looked run down. It would be nice to have a bathroom handles or bars for getting in and out of the tub/shower. The tub was very slippery.

Liked the size of the room and the 2 bed, 2 bath options The double lock on our door didn't work, and the outside steps leading up to the room were not swept and looked run down. It would be nice to have a bathroom handles or bars for getting in and out of the tub/shower. The tub was very slippery.

4 stars basically due to location, staff and overall cost.

I love that the rooms was clean and we had a full kitchen and pool for a good price

I love that the rooms was clean and we had a full kitchen and pool for a good price

We stayed four nights. There was one item that changed daily, but the rest of the items were always the same.

Nice place, good people.

Breakfast was good My room faced the street which was VERY noisy and difficult to stay asleep because of the loud noise of cars constantly going by at all hours

Breakfast was good My room faced the street which was VERY noisy and difficult to stay asleep because of the loud noise of cars constantly going by at all hours

nothing but having to pay to stay on the property. while it's inside their gate, and i appreciate the security deposit, amount after being disappointed on the review, tht i read, but after being there myself, i was relived!!! thank y'all again

evrrything, was up to part nothing but having to pay to stay on the property. while it's inside their gate, and i appreciate the security deposit, amount after being disappointed on the review, tht i read, but after being there myself, i was relived!!! thank y'all again

Excellent great top customer service by Keiona , Jarod ,Justin, Taylor,Patricia,Lataizah always so helpfull , smiles , informative and kind making sure my stay in safe and sound. Due to that reason I’ll continue to stay be loyal to this account. From K Guerrero

Good

It was clean and also felt like home.

The staff, breakfast, amenities, and room. Nowhere to smoke

Nowhere to smoke

It was great thank you

Exceptional

Friendly environment, quiet place and very clean There’s nothing I disliked

Friendly environment, quiet place and very clean There’s nothing I disliked

Bad

Superb

This place is one of my top favorites. It was spacious. My daughter, myself and my dad were able to sleep in our own beds. I love the 2 room and 2 bath option with sleep sofa. Super accommodating. We will be back !!! We were on the 2nd floor. Stairs were a little too much for me. But I will be okay

Room was not clean and smelled. Had to pay for unsecured parking.

Room was not clean and smelled. Had to pay for unsecured parking.

Didn't have no problems.

Good experience!!!

Good experience!!!

space id you came in late.

space id you came in late.

And yes I recommend Residence Inn to family and friends in Atlanta and at home.

And yes I recommend Residence Inn to family and friends in Atlanta and at home.

Advertised as sleeping 4. A king bed and a sofa bed. The mattress on the sofa was horrible. You could feel every spring!

Advertised as sleeping 4. A king bed and a sofa bed. The mattress on the sofa was horrible. You could feel every spring!

Refund of deposit and paying to park in front of my room

I didn’t appreciate that Marriott charge my credit card and also bookings.com charge my credit card two charges for one room is Marriott at fault. I think so. I haven’t heard anything from American Express yet. Also, Marriott never returned my call !!

At 3 AM, I wake up to someone trying to get into my room. I looked through the peep hole and , it is a couple using a key card trying to open the door. I did not open the door at first as I was scared to death but as they started to walk away I did open the door and she immediately apologized and told me that she had a key for the room that I was in and showed it to me. At that point, I guess they went back to the front desk and I went back to bed. A few minutes later, the phone starts to ring and it's the front desk asking if I'm OK and apologizing for the mixup apparently, according to the clerk, there was a mixup in the computer with room numbers or something so I laid back down again and a few minutes later, the phone rings again and it's the same person apologizing and just asking if I'm OK! Needless to say, we didn't get very much sleep!

At 3 AM, I wake up to someone trying to get into my room. I looked through the peep hole and , it is a couple using a key card trying to open the door. I did not open the door at first as I was scared to death but as they started to walk away I did open the door and she immediately apologized and told me that she had a key for the room that I was in and showed it to me. At that point, I guess they went back to the front desk and I went back to bed. A few minutes later, the phone starts to ring and it's the front desk asking if I'm OK and apologizing for the mixup apparently, according to the clerk, there was a mixup in the computer with room numbers or something so I laid back down again and a few minutes later, the phone rings again and it's the same person apologizing and just asking if I'm OK! Needless to say, we didn't get very much sleep!

The staff, room, pool, breakfast were all excellent.

The staff, room, pool, breakfast were all excellent.

Great location, nice room Free breakfast was supposed to be served until 10am. We went down at 9:45 and they had everything broken down and put it away.

Spacious, well kept. Staff was amazing.

The host, I can’t remember his name, was awesome! Breakfast this morning had great variety. The shampoo and body washed smelled really good (clean) for both men and women There wasn’t anything unpleasant

The staff was exceptional, from check in to check out. Everyone that I encountered was polite and extremely helpful and we were there 6 days. The room felt like a small apartment which was nice. We had to ask for extra pillows because the bed felt like it was uneven, but that was fixed once we stacked pillows. Enjoyed the pool, although it didn’t seem the filter was on so it was a little dirty. In the grand scheme, minor complaints. Overall, a great stay.

The staff was exceptional, from check in to check out. Everyone that I encountered was polite and extremely helpful and we were there 6 days. The room felt like a small apartment which was nice. We had to ask for extra pillows because the bed felt like it was uneven, but that was fixed once we stacked pillows. Enjoyed the pool, although it didn’t seem the filter was on so it was a little dirty. In the grand scheme, minor complaints. Overall, a great stay.

Loved this spacious room and the comfortable bed. Clean and convenient!

Loved this spacious room and the comfortable bed. Clean and convenient!

Not good, very bad

Not good, very bad

The stay was very good and the workers was very nice even the ones that speak no English, And the lady checked us in was very nice and helpful yes I would stay here again. Thanks

The stay was very good and the workers was very nice even the ones that speak no English, And the lady checked us in was very nice and helpful yes I would stay here again. Thanks

Property and room were great. Front desk clerk sternly told us "no partying" and was serious. We are middle-aged and sober. You don't need to speak to guests that way, there are polite ways to convey the message.

Property and room were great. Front desk clerk sternly told us "no partying" and was serious. We are middle-aged and sober. You don't need to speak to guests that way, there are polite ways to convey the message.

Nosiy

Nosiy

I like the apartment style living !! Breakfast was great!!! Pool was refreshing as well 👍

I like the apartment style living !! Breakfast was great!!! Pool was refreshing as well 👍

Penthouse was perfect for a trip with 2 teenagers who could have their own space and I (mom) still had my own space. A full kitchen was helpful and 2 bathrooms with 3 females was a must ! They allowed us an early check in (our flight landed at 8:30) we checked in at 11! Staff was courteous and went above and beyond to get us settled.

Penthouse was perfect for a trip with 2 teenagers who could have their own space and I (mom) still had my own space. A full kitchen was helpful and 2 bathrooms with 3 females was a must ! They allowed us an early check in (our flight landed at 8:30) we checked in at 11! Staff was courteous and went above and beyond to get us settled.

The location is amazing! Everything is within 10-15 min (no traffic) I got the 2 bedroom & it was clean and convenient. Water gets super hot FAST! I didn't like that they hold an additional $250 for the 2 bedroom suites.

Quite property

Quite property

Breakfast was stellar too.

Breakfast was stellar too.

Great stay very clean very friendly

Great stay very clean very friendly

Great as always thanks

Great as always thanks

Location The rooms are not cleaned everyday.

The front desk staff was AMAZING! SHAWNTA and JB were super friendly, efficient and efficient. Older Residence Inn but nice. Rooms are spacious. The service and convenience makes it 5 stars!

The front desk staff was AMAZING! SHAWNTA and JB were super friendly, efficient and efficient. Older Residence Inn but nice. Rooms are spacious. The service and convenience makes it 5 stars!

Great front desk help. A little dated, but overall clean and quiet.

Great front desk help. A little dated, but overall clean and quiet.

All of it

The room was not clean. The floor and vents were extremely dirty. We requested a cleaning and even after that, they were not clean. The kitchen floor was sticky.

The room was not clean. The floor and vents were extremely dirty. We requested a cleaning and even after that, they were not clean. The kitchen floor was sticky.

1. The flip lock to the front was broken. 2. The towel rack upstairs and downstairs was broken and falling. 3. The TV in the bedroom did not work (would not turn on) 4. The remote for the tv had black tape holding the batteries in place. Absolutely unacceptable from a Marriott Residence property. At 258.00 for the night (total cost) I expected a typical high quality experience. Dale Fanton

1. The flip lock to the front was broken. 2. The towel rack upstairs and downstairs was broken and falling. 3. The TV in the bedroom did not work (would not turn on) 4. The remote for the tv had black tape holding the batteries in place. Absolutely unacceptable from a Marriott Residence property. At 258.00 for the night (total cost) I expected a typical high quality experience. Dale Fanton

Sorely in need of updates. 90's vibe. Breakfast not Residence Inn standard. $--- + $40 charge we're disputing with AmEx. While we paid on line, they 'could not' give us a receipt for the $150 dog charge so would e-mail it. They have not. Crooked staff?

Location is right where I needed to be to attend a Hawks game. Check in at 4 and my room was not ready until 5:30. Then the room was still dirty especially the bathroom.

Friendly

Friendly

Ladies at the front desk were so nice and welcoming each time! I had a problem with the tv and they sent a tech immediately but they couldn’t resolve the connection problem to Netflex nor Amazon prime for movies so they told me to call the Marriott network to report the issue. They couldn’t resolve it either. Otherwise stay was lovely!! Thank you!!

Ladies at the front desk were so nice and welcoming each time! I had a problem with the tv and they sent a tech immediately but they couldn’t resolve the connection problem to Netflex nor Amazon prime for movies so they told me to call the Marriott network to report the issue. They couldn’t resolve it either. Otherwise stay was lovely!! Thank you!!

Everyone there was very friendly and professional. Breakfast buffet was well stocked.

Everyone there was very friendly and professional. Breakfast buffet was well stocked.

The first room assigned had broken USB chargers and reeked of marijuana. After raising the issue, we were moved to a second room, which was no better—it had a disgustingly clogged bathroom tub and a broken door. The overall condition of the hotel was shocking; it is in desperate need of renovations and does not live up to Marriott's usual standards. As a Silver Elite member for 15 years, I expected far better. While we were offered a few points for the inconvenience, it does not compensate for the unacceptable condition of the property. I’m truly surprised this is a Marriott property and will never stay here again. Avoid this hotel until major improvements are made.

The first room assigned had broken USB chargers and reeked of marijuana. After raising the issue, we were moved to a second room, which was no better—it had a disgustingly clogged bathroom tub and a broken door. The overall condition of the hotel was shocking; it is in desperate need of renovations and does not live up to Marriott's usual standards. As a Silver Elite member for 15 years, I expected far better. While we were offered a few points for the inconvenience, it does not compensate for the unacceptable condition of the property. I’m truly surprised this is a Marriott property and will never stay here again. Avoid this hotel until major improvements are made.

Marijuana odor everywhere! Unruly guests fighting at ungodly hours, smashing things - enough to wake the dead! Really disappointing for a property in the heart of Buckhead. We will not stay here again.

Marijuana odor everywhere! Unruly guests fighting at ungodly hours, smashing things - enough to wake the dead! Really disappointing for a property in the heart of Buckhead. We will not stay here again.

I didn't get to stay and I didn't get my refund of 152 not good

I didn't get to stay and I didn't get my refund of 152 not good

Unable to control the air in the room temperature gage was not working properly

Unable to control the air in the room temperature gage was not working properly

Great location!

Great location!

No faults at all. Very satisfied with my stay.

No faults at all. Very satisfied with my stay.

Location was easy to get to... Plenty of shopping and restaurants near by. Staff was great 😃. Everything was good 👍

Location was easy to get to... Plenty of shopping and restaurants near by. Staff was great 😃. Everything was good 👍

Excellent hospitality. The penthouse could use some upgrades, especially the carpet. Parking was minimal. Overall, we were comfortable.

Excellent hospitality. The penthouse could use some upgrades, especially the carpet. Parking was minimal. Overall, we were comfortable.

The rooms ....perfect

The rooms ....perfect

We checked out after one night, but the staff were very helpfuo

We checked out after one night, but the staff were very helpfuo

I would definitely come back

I would definitely come back

This place was great for a last minute, pre-hurricane booking. Power stayed on throughout the night and had peace of mind knowing me and my dogs were safe. There were a couple of very minor cleanliness issues, but given the circumstances (hurricane Helene), I really didn’t care to make a big deal of it. A very comfortable stay and will be recommending to friends and family when they come to visits - staff are absolutely lovely too.

This place was great for a last minute, pre-hurricane booking. Power stayed on throughout the night and had peace of mind knowing me and my dogs were safe. There were a couple of very minor cleanliness issues, but given the circumstances (hurricane Helene), I really didn’t care to make a big deal of it. A very comfortable stay and will be recommending to friends and family when they come to visits - staff are absolutely lovely too.

Confusion on the billing. Very limited parking. Coffee and breakfast not ready on time.

Confusion on the billing. Very limited parking. Coffee and breakfast not ready on time.

Love the room, staff was pleasant and issues were fixed right away by the staff people who were in charge of that.

Love the room, staff was pleasant and issues were fixed right away by the staff people who were in charge of that.

A standard Marriott property.

A standard Marriott property.

Staff was super nice but room needs some updating

Staff was super nice but room needs some updating

Nice place. Huge rooms.

Nice place. Huge rooms.

I like that they look like apartments and they will individual

I like that they look like apartments and they will individual

The staff are amazing, the property is clean, quiet and i will definitely come back to this place.

The staff are amazing, the property is clean, quiet and i will definitely come back to this place.

It's very convenient with the kitchen not having to buy fast food. Was in-between the airport and where i needed to be. Will definitely be booking there when I come back.

It's very convenient with the kitchen not having to buy fast food. Was in-between the airport and where i needed to be. Will definitely be booking there when I come back.

We requested a different room due to unpleasant Oder. The second room air duct was dusty.

We requested a different room due to unpleasant Oder. The second room air duct was dusty.

It took a months before i got my deposit back i check in on the first and check out on the second now i got waiting to new month for my deposits come back am not happy about that i should be 3, 5. Business dsy ur money should be back on cards why i got wait next month to receive it

It took a months before i got my deposit back i check in on the first and check out on the second now i got waiting to new month for my deposits come back am not happy about that i should be 3, 5. Business dsy ur money should be back on cards why i got wait next month to receive it

Bugs in the room. Door wouldn’t open and the TV remote didn’t work after they said they fixed.

Bugs in the room. Door wouldn’t open and the TV remote didn’t work after they said they fixed.

Front desk lady very professional.

Front desk lady very professional.

Nice and quiet

Nice and quiet

Terrible staff, all were extremely rude and acted like guests were a massive inconvenience

Terrible staff, all were extremely rude and acted like guests were a massive inconvenience

So the check-in and service staff were awesome. The IT guy was going above and beyond. But the pool was dirty. The TV didn't work the whole first day. What's the point of having an ice-maker in the freezer if it isn't hooked up and there are no ice machines in the buildings? The humidifier in my room wouldn't turn off..ever...despite the temperature and humidity in the room. The tub drained slower than a snail's pace. The units need a desparate overhaul.

So the check-in and service staff were awesome. The IT guy was going above and beyond. But the pool was dirty. The TV didn't work the whole first day. What's the point of having an ice-maker in the freezer if it isn't hooked up and there are no ice machines in the buildings? The humidifier in my room wouldn't turn off..ever...despite the temperature and humidity in the room. The tub drained slower than a snail's pace. The units need a desparate overhaul.

Good

Good

Great place to stay

Great place to stay

Very nice location, almost close to dining, shopping & Atlanta downtown.

Very nice location, almost close to dining, shopping & Atlanta downtown.

I rated the property average because of stains I found under the pillow I slept on the first night. I woke with my tongue and throat irritated, i went downstairs to tell the others i had traveled with and went back up stairs to sleep, i folded the pillow for elevation and i saw black stains, it looked like mold, however, i was told by one of the staff memebers that it could possibly be hair dye. My hair is in braids and was never dyed so it could not have been me, i asked for confirmation of what it was once the housekeeping staff took a look, they never got back to me. I was offered new pillows and apologies. I had to request a full change out of the sheets, i also requested that one night of the stay be refunded as i was appalled by this, but again no one got back to me. The gentleman who i spoke to identified himself as the assistant manager. I know things happen but sleeping on a moldy pillow or even an unclean pillow with somebody's hair dye on it left me quite uneasy the remainder of the trip.

I rated the property average because of stains I found under the pillow I slept on the first night. I woke with my tongue and throat irritated, i went downstairs to tell the others i had traveled with and went back up stairs to sleep, i folded the pillow for elevation and i saw black stains, it looked like mold, however, i was told by one of the staff memebers that it could possibly be hair dye. My hair is in braids and was never dyed so it could not have been me, i asked for confirmation of what it was once the housekeeping staff took a look, they never got back to me. I was offered new pillows and apologies. I had to request a full change out of the sheets, i also requested that one night of the stay be refunded as i was appalled by this, but again no one got back to me. The gentleman who i spoke to identified himself as the assistant manager. I know things happen but sleeping on a moldy pillow or even an unclean pillow with somebody's hair dye on it left me quite uneasy the remainder of the trip.

Very clean and great staff.

Very clean and great staff.

Very convenient

Very convenient

The property was just gone and the apartment style rooms were nice for a stay.

The property was just gone and the apartment style rooms were nice for a stay.

It was fine but we needed room attendance

It was fine but we needed room attendance

My room was awesome! Huge, fully equipped & clean. The staff staff was consistently friendly, hospitable & accommodating, even w/ some of the noticeably difficult customers that arrived ahead of me. I personally was clearly exhausted upon arrival from my long travels & some staff members were jovial enough to make me laugh upon every encounter. 🫠 The breakfasts were hearty. The kitchen staff was AMAZING, as well as patient, & accommodating, esp such their busy hours. “Ms. V.” Was a true star! She was especially kind & cheerful as she served a hearty Sunday breakfast, making everyone’s day with her exceptionally warm welcome. She served a delicious egg & kale keish on Sunday. Breakfast was clearly served w/ love & smiles. ❤️🙏. Compliments to “Ms V.” & the kitchen staff. I enjoyed my stay & would surely stay again based on my experience this past week. Much thanks to all. 🙏

My room was awesome! Huge, fully equipped & clean. The staff staff was consistently friendly, hospitable & accommodating, even w/ some of the noticeably difficult customers that arrived ahead of me. I personally was clearly exhausted upon arrival from my long travels & some staff members were jovial enough to make me laugh upon every encounter. 🫠 The breakfasts were hearty. The kitchen staff was AMAZING, as well as patient, & accommodating, esp such their busy hours. “Ms. V.” Was a true star! She was especially kind & cheerful as she served a hearty Sunday breakfast, making everyone’s day with her exceptionally warm welcome. She served a delicious egg & kale keish on Sunday. Breakfast was clearly served w/ love & smiles. ❤️🙏. Compliments to “Ms V.” & the kitchen staff. I enjoyed my stay & would surely stay again based on my experience this past week. Much thanks to all. 🙏

The property was clean inside and out but the admenities were not up to par there was no soap in one of the showers, ants in the downstairs bathroom and loft, only two pots in the kitchen no skillets or pans, only one of the televisions worked and you could only watch the cable channels none of the streaming channels like Netflix. The other tvs didn’t even come on. We paid for the penthouse but the money paid didn’t feel worth it.

The property was clean inside and out but the admenities were not up to par there was no soap in one of the showers, ants in the downstairs bathroom and loft, only two pots in the kitchen no skillets or pans, only one of the televisions worked and you could only watch the cable channels none of the streaming channels like Netflix. The other tvs didn’t even come on. We paid for the penthouse but the money paid didn’t feel worth it.

This property was very convenient to find food to eat and stores nearby was great didn’t have drive far or at all.

This property was very convenient to find food to eat and stores nearby was great didn’t have drive far or at all.

Good location. Nice alternative if looking for small apartment style lodging.

Good location. Nice alternative if looking for small apartment style lodging.

Shout out to Mrs Gwen of the cleaning staff. I arrived from Tennessee with two 15 yr old twins. Girls at that. When I arrived the front desk attendant explain that rooms are not ready. It was about 3 of us waiting on rooms. Off of a sudden Mrs Gwen appeared out of nowhere heard what was going on and explained to me that. The issues was no rooms are ready for check in at the moment. I said okay and walked out. Upset yet did not act out. Left my phone # and they stated they would call when the room was ready. I went back to the car and explained to the girls the situate. Not 15 mins later. The front desk clerk called and stated that our room was ready. Amen!!!!!

Shout out to Mrs Gwen of the cleaning staff. I arrived from Tennessee with two 15 yr old twins. Girls at that. When I arrived the front desk attendant explain that rooms are not ready. It was about 3 of us waiting on rooms. Off of a sudden Mrs Gwen appeared out of nowhere heard what was going on and explained to me that. The issues was no rooms are ready for check in at the moment. I said okay and walked out. Upset yet did not act out. Left my phone # and they stated they would call when the room was ready. I went back to the car and explained to the girls the situate. Not 15 mins later. The front desk clerk called and stated that our room was ready. Amen!!!!!

I loved it! Definitely will be staying there again when i come back to atlanta .

I loved it! Definitely will be staying there again when i come back to atlanta .

Great hotel

Great hotel

Doors open to outside for all rooms. The building that only holds the clerk however is locked 24/7. The button to click for that door to ask them to open it doesn’t work and they just stare at you through the door. Then when they finally let you in they tell you that the deposit for incidentals for this motel is 150 dollars plus almost 14 dollars for parking. I paid 100 for the room for the night but the hold was more than the room? We get to our room on the top floor of a different building and the door to the room is wide open and has been for who knows how long. This doesn’t deserve the Marriott name. This is essentially a motel 6 with bad service and a higher end name

Doors open to outside for all rooms. The building that only holds the clerk however is locked 24/7. The button to click for that door to ask them to open it doesn’t work and they just stare at you through the door. Then when they finally let you in they tell you that the deposit for incidentals for this motel is 150 dollars plus almost 14 dollars for parking. I paid 100 for the room for the night but the hold was more than the room? We get to our room on the top floor of a different building and the door to the room is wide open and has been for who knows how long. This doesn’t deserve the Marriott name. This is essentially a motel 6 with bad service and a higher end name

Great Location and price.

Great Location and price.

Super friendly staff. The room is great, just like the photo. Very happy with apartment size space. It also comes with fireplace. Needs minor touch paint on trim on walls. I would stay again.

Super friendly staff. The room is great, just like the photo. Very happy with apartment size space. It also comes with fireplace. Needs minor touch paint on trim on walls. I would stay again.

The staff are very welcoming. They made us feel like we were at home

The staff are very welcoming. They made us feel like we were at home

Good place to stay while visiting Atlanta.

Good place to stay while visiting Atlanta.

Neat and clean, hospitality was great

Neat and clean, hospitality was great

Wonderful place to stay.

Wonderful place to stay.

Great for a weekend stay

Great for a weekend stay

My favorite place to stay. I love the quiet and the rooms are so comfortable.

My favorite place to stay. I love the quiet and the rooms are so comfortable.

Kitchen and amenities.

Kitchen and amenities.

Safe and full kitchen

Safe and full kitchen

Great place to stay

Great place to stay

Staff was helpful! Made my first trip to Atlanta go smoothly.

Staff was helpful! Made my first trip to Atlanta go smoothly.

Place is a dump. You’d think a two bedroom penthouse wouldn’t be a bed with a loft directly above it with no doors or privacy. Needs demolished and rebuilt

Place is a dump. You’d think a two bedroom penthouse wouldn’t be a bed with a loft directly above it with no doors or privacy. Needs demolished and rebuilt

Customer service was amazing.

Customer service was amazing.

The staff could have been better attentive (Jarod was pretty good). House keeping could have been better, they didn’t come the first day. We had to get a new comforter as the one that was on the bed was dirty and had stains on it.

The staff could have been better attentive (Jarod was pretty good). House keeping could have been better, they didn’t come the first day. We had to get a new comforter as the one that was on the bed was dirty and had stains on it.

Very comfortable and relaxing. Quiet and always someone around to assist you. Friendly staff and welcoming. Good breakfast.

Very comfortable and relaxing. Quiet and always someone around to assist you. Friendly staff and welcoming. Good breakfast.

It was clean

It was clean

The inside of our room was clean and the air temperature was nice. Everything was well kept and the breakfast options were wonderful. Staff was also very friendly

The inside of our room was clean and the air temperature was nice. Everything was well kept and the breakfast options were wonderful. Staff was also very friendly

Nice, clean, and friendly staff!! Oh, theres also the breakfast in the morning and they have late check out time (12:00pm). Close walking to Gas station & Waffle House (maybe 3-5 min walk).

Nice, clean, and friendly staff!! Oh, theres also the breakfast in the morning and they have late check out time (12:00pm). Close walking to Gas station & Waffle House (maybe 3-5 min walk).

Limited shuttle service

Limited shuttle service

Staff was very friendly.

Staff was very friendly.

All the staff were very friendly and welcoming. Accommodations were what we needed. The facility had some wear and tear but we felt comfortable. The breakfast was excellent. We would stay there again.

It was al right

Home feeling, kitchen, dishwasher, full size refrigerator

Charge for parking.....and not valet.

Make the hotel not safe

the residence inn used to be a top rated hotel but the one i stayed in on piedmont in buckhead was dirty and in bad need of a compltete upgrade. the front desk clerk was not friendly and the breakfast was subpar

don’t stay here. My card got randomly charged and when i asked the front desk about, they said it want them. they didn’t even check any id, causing me to get booked for the wrong room. Very suspicious. Also had a blood stained sheets on my bed. Just G R O S S

The room itself was mostly fine. I'm not sure what kept leaking in the closet but it flooded the floor. The staff was very friendly. The hotel overall is very loud and its hard to sleep. The mattress on the pullout sofa is very old and flat, definitely needs to be replaced and the pool was absolutely disgusting. I believe the pool doesn't get cleaned at all. My daughter went to use it and it was covered in some sort of slime and algae so she refused to get in. Just gross, someone is getting paid to clean it & not doing their job.

The property itself is good

When we arrived, the air conditioner worked properly. On the next day, it was 85 degrees in our room. I called the front desk and made them aware and they sent house keeping to look at it. This young man checked the thermostat and said I think it’s broken. If the concern was the booking unit, why would housekeeping be able to assist?

Can't say enough about Tara. She's not only friendly but also very helpful.

The overall stay in the room that we had was fine. It was the unwelcomeness from breakfast staff member. Also customer service at the front desk could be more welcoming as well during check in and check out. Wish it was more options for breakfast. Not everyone is vegan eater. Need more options for lactose intolerant people. Also a lot of the premade food was cold.