Homewood Suites by Hilton Atlanta / Perimeter Center

The hotel is actually decent. Breakfast was OK. The area is business and safe. The hotel welcomes pets but you can’t smell them or smoke at all. SAM (check in clerk) was the most helpful and friendliest staff member. Unfortunately we checked out a day early due to a rude front desk member. He didn’t have a name tag but he is African American with short braids. He was super annoyed & rolled his eyes when I was asking for help…. My kids enjoyed the pool.

Nice room, clean and wonderful breakfast included

liked the way everyone was friendly...from desk staff to cleaning staff and breakfast servers everyone spoke i liked that

The pool was shut down the breakfast was expired and rotten

The staff was amazing, from check in to housekeeping. Had to pay for parking which was unusual. The room was clean and spacious. The pool was out of commission which was disappointing.

When I first arrived the front desk clerk Ms. Clara was the sweetest. My room was very clean and cool when I opened the door. The breakfast was amazingly delicious.

Exceptional

Did not stay got there and did not have a room they over booked

This was the most basic hotel I have seen in awhile. I have been using the Homewood Suites brand for its constancies. This visit had the extreme basics however for me it did not meet my standards. The shower drained slow so my feet floated in dirty water while showering, the toilet wobbled, lack of linens and pillows. I had a room for 4, paid extra for that. We received 2 pillows total. I asked for more got 2 more total of 4. I asked again the next night was told they were out of pillows. I was offered a folded sheet to rest my head on. Breakfast was very mid based on previous experiences. Customer service was lacking, I never complained because it would not have changed anything. In my opinion there are many hotels in the area to find a better hotel. The location was not very convenient except for being close to MARTA. 1 hour drive to downtown. Charging for parking felt like a money grab. Overall I would not stay at this location again personally.

Did not stay got there and did not have a room they over booked

Todo muy tranquilo y la amabilidad del personal

Breakfast was better than normal continental breakfasts. We prepaid and had 3 rooms garunteed. I call 2 hrs before arrival and they told us they'd given our rooms away. The staff then managed to 'find rooms and promised they would be available'. When we arrived they had only reserved two of 3 rooms and put us in the wrong 3rd room that couldn't accommodate our size and had to split us to another room which didn't appropriately fit our needs but we made it work.

We prepaid and had 3 rooms garunteed. I call 2 hrs before arrival and they told us they'd given our rooms away. The staff then managed to 'find rooms and promised they would be available'. When we arrived they had only reserved two of 3 rooms and put us in the wrong 3rd room that couldn't accommodate our size and had to split us to another room which didn't appropriately fit our needs but we made it work.

Great stay and Clara made it even better!

I like the location. It’s within 7 minutes of some of my favorite stores. Such as, Target, Ulta, and Marshall’s . It’s close to the Perimeter Mall. I like the buffet breakfast. I love that I had to use my room key for the elevator to move. It shows safety first ! When I needed help the ones at the front desk were there to help ! No comments here. There’s nothing bad I can say.

I like the location. It’s within 7 minutes of some of my favorite stores. Such as, Target, Ulta, and Marshall’s . It’s close to the Perimeter Mall. I like the buffet breakfast. I love that I had to use my room key for the elevator to move. It shows safety first ! When I needed help the ones at the front desk were there to help ! No comments here. There’s nothing bad I can say.

Breakfast was hot! I loved that there were easy kids choices, hot American breakfast options, and an awesome breakfast taco bar area! The pool was perfect for my 5/6 year old boys! Pull out bed to be more comfortable as well as additional pillows were not available but staff did their best to assist.

Breakfast was hot! I loved that there were easy kids choices, hot American breakfast options, and an awesome breakfast taco bar area! The pool was perfect for my 5/6 year old boys! Pull out bed to be more comfortable as well as additional pillows were not available but staff did their best to assist.

Great location with spaces rooms with all required amenities. Great soundproofing. Good breakfast. Nice staffs. Very convenient and cozy.

Great location with spaces rooms with all required amenities. Great soundproofing. Good breakfast. Nice staffs. Very convenient and cozy.

The customer service was great.

Great stay! Great price!!

This place is always just blah

Exceptional

Very delicious Can't think of anything

Very delicious Can't think of anything

Absolutely everything. The young man at the front desk was very polite and accommodating. The facility was clean and smelled like home to me. The environment was appealing. I was so impressed. Parking deck was a little dark and could use some more lighting.

Absolutely everything. The young man at the front desk was very polite and accommodating. The facility was clean and smelled like home to me. The environment was appealing. I was so impressed. Parking deck was a little dark and could use some more lighting.

Location Filthy

Location Filthy

I don't know if I would have liked it or not, 2because after making the reservation2 months ago, requesting and receiving confirmation that we would be getting g an ADA compliment room, we got a phone call 2 hours before check-in that they did not have an accessible room available.

I don't know if I would have liked it or not, 2because after making the reservation2 months ago, requesting and receiving confirmation that we would be getting g an ADA compliment room, we got a phone call 2 hours before check-in that they did not have an accessible room available.

Stay was great. Room could have been better cleaned, some mold on the vents and bathroom tub. Water was hot and great pressure.

Pool was closed the entire time for “cleaning”. It sat stagnant the entire time. They gave us a sheet that didn’t fit the pull out bed in any way. One elevator worked the whole time which you’d have to wait for sometimes as much at 10 minutes in a 4 story building which was super inconvenient for checking in and out with all of our bags.

Location, room size, and breakfast was good. Pool was closed the entire time for “cleaning”. It sat stagnant the entire time. They gave us a sheet that didn’t fit the pull out bed in any way. One elevator worked the whole time which you’d have to wait for sometimes as much at 10 minutes in a 4 story building which was super inconvenient for checking in and out with all of our bags.

Superb

Passable

Superb

Breakfast was hit or miss. Room was clean however some things were missing or broken(shampoo was broken off the shower component, lamp glass next to bed was missing, and air conditioner in bedroom was pretty loud). Over all it was a quiet place to stay with a little one away from the busy area of atlanta but close enough to areas of interest.

The indoor pool, they have real breakfast not the pick up and go, staff is friendly and the rooms are clean. The elevators can be a bit slow.

The indoor pool, they have real breakfast not the pick up and go, staff is friendly and the rooms are clean. The elevators can be a bit slow.

Exceptional

The room could have been cleaner. Nice hotel, quiet, friendly staff.

Breakfast was good, they have parking we did not need it. Staff was very friendly and informative.

Breakfast was for people who like burritos, since that is what they mostly had, the pool had some kind of film on top of the water, stains everywhere on carpet, needs updating seriously. Chips in shower and on walls. Soap dispensers falling off walls. dishwasher was not connected to wall so would fall forward. They lost our second reservation so we had to move to a smaller room. Will not be staying at this place again.

Ran into a few smaller issues. We had booked a crib, but one wasn't available the first night. Toilet clogged. Pool was closed when we tried to use it. Lights went out when we tried to blow dry hair using the hotel blow dryer.

Beautiful facility. Excellent complimentary hot breakfast. Ran into a few smaller issues. We had booked a crib, but one wasn't available the first night. Toilet clogged. Pool was closed when we tried to use it. Lights went out when we tried to blow dry hair using the hotel blow dryer.

Exceptional

This hotel, staff, location and breakfast were so good that my wife never complained once about anything!!! The A/C worked but only from the wall unit and not the thermostat. One of the connections between the beds was unable to be used. Both these items never got fixed for our 9 day stay although they promised to get it fixed. These 2 items did not cause us any distress meven though we reported it twice. Having to pay $10.00/day for parking and one of the bicycle steppers was not working.

Exceptional

This hotel, staff, location and breakfast were so good that my wife never complained once about anything!!! The A/C worked but only from the wall unit and not the thermostat. One of the connections between the beds was unable to be used. Both these items never got fixed for our 9 day stay although they promised to get it fixed. These 2 items did not cause us any distress meven though we reported it twice. Having to pay $10.00/day for parking and one of the bicycle steppers was not working.

N//A

This place needs updating real bad. Stains on floors, soap dispensers falling off wall, dishes in dishwasher were still dirty

Great location.

Love it

Everything was AMAZING! From the friendliness of the front desk clerk to check-in process cleanliness of the room and the fresh AMAZING breakfast!! Will MOST definitely be staying again.

Very clean. Be aware that this area is about a 20 minute drive to downtown Atlanta so plan accordingly. Staff was courteous and invested in my well being.

Good

Space was nice, new updated kitchen. Nice outdoor sitting spaces. Breakfast was awful runny fake eggs and sausage that was awful. Staff were very friendly and wecoming to our little dog Charlie. Place was clean and bed was comfortable.

Exceptional

Room was disgusting. I couldn't even stay in my room for the weekend I booked. I had to find somewhere else to stay.

okay

I had an extended stay here and I enjoyed my time. The front desk staff and maintenance were helpful in spite of a language barrier at times. I enjoyed the pool and the workout area was clean and stocked. The place was pretty clean, and quiet but I do believe maintenance could do a more efficient job with cleaning since this is an extended stay. The breakfast was pretty good, but they do keep reserving the same food, which is understandable.

Needs updating and floors are terrible. The room above could here children running, jumping and pounding floor till 12:00 midnight. Lamps were broken not working and curtains broken would not shut.

I loved the cleanliness and friendliness of the staff

Refrigerator didn't work

Clean rooms.

Breakfast was pretty good. The poor staff was running around trying their best to keep things filled. And so gkad our room had its own kitchen area and dishes. Thaybwas helpful

Every morning the chef greets the guest and Wednesday Social Event Host-Claire are amazing. The desk clerks never speak or acknowledge the guest from morning to night.. Tyler needs professional development with accommodating Hilton Honors Guest during their stay. The man denied that he never saw a message on the reservation requesting a Non Adjoining room near the Elevator in September 2025, October 2025, and March 2026, in Expedia's message the hotel. This is the only hotel that never receives those notes. Nevertheless, Hilton Honors saw the availability of rooms and there were no room adjustments honored from Sunday - Thursday for a prepaid client. This property didn't provide a receipt for the closing out process after being reserved through a 3rd party. This property does not wish to accommodate 3rd party customers even after they have been paid. Sunday - Friday, new guest were arriving within 1-2 nights and placed in rooms near the elevator.

Room was great, most of staff was friendly, pool was closed for most of our stay, hotel said they would refund our last day since we checked out early due to pool being closed and traveling with 3 kids then did not refund as promised

I didn't like the pool was not ready and we didn't have enough time in the pool before we left

Good experience at this Homewood Suites with my family of 6. We enjoyed the big room, the breakfast, and the indoor pool. We had some very noisy neighbors but this isn't the hotel's fault necessarily. Would stay here again.

Lots of people in the pools with no adults, hot water was cold in the hot water container near the coffee. Elevator was hard to use during checkout

It was very nice and clean , breakfast was great

Blanket was dirty with couple stain

Room was already paid but had to pay again. Waited a long time to check in as other guests were having the same issues. Elevator was broken and had 3 towels for 6 guests

Nice setup and very clean. Everything we needed, and even things like light switches in places that made sense instead of searching for them. Unlike many hotels I've stayed at, the breakfast area here was big enough for the guests using it. The pool was being maintained our first 2 nights, but we finally got to enjoy it on our last night.

My stay was pretty good, but it could have been a little cleaner.

Great

Great Stay and will definitely return

Yes i loved everything it was great

Staff were friendly and accommodating and Clara was very helpful any time I approached her. The room was clean and spacious and I enjoyed taking a dip in the pool. It was quiet at night as well. Very disappointed the fire pit was not working, it was one of the reasons I chose this hotel over the others in the area. Breakfast was nice and hot, however the bananas were all brown and overripe. There's was pulled chicken instead of bacon or sausage which was different, not sure if it's the same daily as we were only there for one night.

New, clean It was expensive to get there via ride share. I found out later there was public transit I could have taken.

Loved how clean and spacious the room was

I enjoyed my stay. The staff were friendly, my room was clean, they accommodated an early check in, and the breakfast was amazing!

Spacious room... breakfast was just ok

Spacious room... breakfast was just ok

Location, Service, etc

Location, Service, etc

Room was clean, convenient and close to some amenities

Room was clean, convenient and close to some amenities

1st room given had a very strong mildew smell of which was giving me a headache.. did request another room that they did give us, but the rooms were so old, it needed a few repairs. They did come and repair it .. curtains did not close properly stains on carpet, dirty refrigerator, and mixed matched chairs( one room chair & one office chair was set at the table) do not recommend even for the price. Also, any nightly reception offered is only on Wednesdays.

1st room given had a very strong mildew smell of which was giving me a headache.. did request another room that they did give us, but the rooms were so old, it needed a few repairs. They did come and repair it .. curtains did not close properly stains on carpet, dirty refrigerator, and mixed matched chairs( one room chair & one office chair was set at the table) do not recommend even for the price. Also, any nightly reception offered is only on Wednesdays.

👍

👍

Great place! Plenty of room and lots to do in the area!

Great place! Plenty of room and lots to do in the area!

Hotel looks nice but my room was never cleaned. There were pink stains on bedsheets, kitchenette was filthy. Although I complained, the room was not cleaned. Dining staff complained that I was taking too many paper plates. She said there wouldn't be enough paper plates for other guests (I had 3 plates to put food on, 3 plates to cover the food to carry back to my room for me and my family). Please note, this was not on the weekend and there weren't many guests at the hotel. If you don't want people to use paper plates, don't put them out. They had plenty other dishes/dinnerware so why was there an issue with the paper plates???

Hotel looks nice but my room was never cleaned. There were pink stains on bedsheets, kitchenette was filthy. Although I complained, the room was not cleaned. Dining staff complained that I was taking too many paper plates. She said there wouldn't be enough paper plates for other guests (I had 3 plates to put food on, 3 plates to cover the food to carry back to my room for me and my family). Please note, this was not on the weekend and there weren't many guests at the hotel. If you don't want people to use paper plates, don't put them out. They had plenty other dishes/dinnerware so why was there an issue with the paper plates???

Yes

Yes

Friendly staff

Friendly staff

Loved it

Loved it

Friendly staff. Amenities were nice.

Friendly staff. Amenities were nice.

Service is not good, couple of times observed.

Service is not good, couple of times observed.

I have stayed at this location a few times, staff is always helpful, rooms clean. Hotels.com now sync's with Hilton app. This location doesnt have digital key check in but I guess its coming.

I have stayed at this location a few times, staff is always helpful, rooms clean. Hotels.com now sync's with Hilton app. This location doesnt have digital key check in but I guess its coming.

Room was dirty and had to switch rooms as soon as we arrived. Second room was a little more decent, but the refrigerator did not work in either room. Staircase had smashed oranges and beer cans all throughout it. Parking garage ground was gross with cigarette butts and trash everywhere . Asked for towels 2 nights in a row and were told they were out. Breakfast was very disappointing as well, the eggs and pork were cold every day. The gym had good equipment . Would not stay here again though

Room was dirty and had to switch rooms as soon as we arrived. Second room was a little more decent, but the refrigerator did not work in either room. Staircase had smashed oranges and beer cans all throughout it. Parking garage ground was gross with cigarette butts and trash everywhere . Asked for towels 2 nights in a row and were told they were out. Breakfast was very disappointing as well, the eggs and pork were cold every day. The gym had good equipment . Would not stay here again though

Breakfast was not the best otherwise nice hotel

Breakfast was not the best otherwise nice hotel

Breakfast can be better

Breakfast can be better

The staff was not too friendly. Well, the lady working at the front desk upon checking in what’s very rude. I would not recommend unless you’re homeless and need somewhere to stay, but if you’re going expecting to relax, that’s not the place.

The staff was not too friendly. Well, the lady working at the front desk upon checking in what’s very rude. I would not recommend unless you’re homeless and need somewhere to stay, but if you’re going expecting to relax, that’s not the place.

All great

All great

Clean the rooms. Tables and desk weren't wiped off. Shower not clean. Dirty washcloth on sink.

Clean the rooms. Tables and desk weren't wiped off. Shower not clean. Dirty washcloth on sink.

Great stay

Great stay

Breakfast menu was almost the same each day with just one item being different , the room was clean and spacious, staff was courteous. We enjoyed our stay and would definitely check in again in future and highly recommend anyone with a suite room requirement.

Breakfast menu was almost the same each day with just one item being different , the room was clean and spacious, staff was courteous. We enjoyed our stay and would definitely check in again in future and highly recommend anyone with a suite room requirement.

When we arrived we found the bedroom ac unit did not work, and one of our remotes for the tv had no batteries. We tried to call down to the front desk to report it but our phone did not work. I went down to the desk and reported the problem, they said they would get maintenance to look at it right away. Hours later we checked with the front desk again and they said they would get somebody to look at it right away but the maintenance worker did not arrive for a couple more hours and by that time my wife was asleep for the night in the bedroom. I asked if he could come back in the morning and he agreed but 4 days later we had never seen him again. We arrived on a Wednesday and were looking to take advantage of the Wednesday Manager’s Reception advertised in the lobby, but we found there was no reception when the time came. On the day before checkout our room fridge stopped working as well. At this point they had offered for us to switch rooms but being we only had one more night, we decided to just deal with it rather than pack up and move. In Addition, both of our tvs frequently lost signal completely. Overall, hotel seemed in need of some maintenance and front desk was often empty for long periods of time making it hard to get help.

When we arrived we found the bedroom ac unit did not work, and one of our remotes for the tv had no batteries. We tried to call down to the front desk to report it but our phone did not work. I went down to the desk and reported the problem, they said they would get maintenance to look at it right away. Hours later we checked with the front desk again and they said they would get somebody to look at it right away but the maintenance worker did not arrive for a couple more hours and by that time my wife was asleep for the night in the bedroom. I asked if he could come back in the morning and he agreed but 4 days later we had never seen him again. We arrived on a Wednesday and were looking to take advantage of the Wednesday Manager’s Reception advertised in the lobby, but we found there was no reception when the time came. On the day before checkout our room fridge stopped working as well. At this point they had offered for us to switch rooms but being we only had one more night, we decided to just deal with it rather than pack up and move. In Addition, both of our tvs frequently lost signal completely. Overall, hotel seemed in need of some maintenance and front desk was often empty for long periods of time making it hard to get help.

I received a room upgrade, which is always nice, and my room was spotless Clean room

I received a room upgrade, which is always nice, and my room was spotless Clean room

Clean, safe, comfortable, quiet.

Clean, safe, comfortable, quiet.

Good location for room. Spacious room with everything needed if I wanted to cook.

Good location for room. Spacious room with everything needed if I wanted to cook.

Very clean and great location

Very clean and great location

Clean and friendly staff. I would happily visit again.

Clean and friendly staff. I would happily visit again.

Mold in the first room. Moved to a second room and the bathroom door wouldn’t close. Tv volume didn’t work. It’s unfortunate because the staff were all so incredibly friendly. It was very difficult for us as we have an autistic child. Moving to a new room added stress.

Mold in the first room. Moved to a second room and the bathroom door wouldn’t close. Tv volume didn’t work. It’s unfortunate because the staff were all so incredibly friendly. It was very difficult for us as we have an autistic child. Moving to a new room added stress.

The staff was welcoming and courteous. The room needed some extra attention to detail as there were food particles on the sleeper sofa, so I had to request a clean matress pad. :(

The staff was welcoming and courteous. The room needed some extra attention to detail as there were food particles on the sleeper sofa, so I had to request a clean matress pad. :(

The room had a stench to it. Hair everywhere, mattresses had dark stains on them.

The room had a stench to it. Hair everywhere, mattresses had dark stains on them.

My room wasnt cleaned for days , had to keep reminding them The guy at the front desk was not polite at all when we had issues the first day we checked in .

My room wasnt cleaned for days , had to keep reminding them The guy at the front desk was not polite at all when we had issues the first day we checked in .

Check in was great, the rep was very nice! The room was clean. They did not have breakfast, no worker.

Check in was great, the rep was very nice! The room was clean. They did not have breakfast, no worker.

Nice

Nice

Staff was kind and helpful. Breakfast was pretty good. Weight room was a good bonus.

Staff was kind and helpful. Breakfast was pretty good. Weight room was a good bonus.

Rooms were very clean and very comfortable. Staff was awesome very nice

Rooms were very clean and very comfortable. Staff was awesome very nice

Easy check in friendly staff and great room. Would definitely book again.

Easy check in friendly staff and great room. Would definitely book again.

Yes

Yes

Everything was great! My daughter got to enjoy the indoor pool. I didn’t really get in the pool, because the water was too cold for my liking. But my 5 y/o absolutely enjoyed it.

Everything was great! My daughter got to enjoy the indoor pool. I didn’t really get in the pool, because the water was too cold for my liking. But my 5 y/o absolutely enjoyed it.

The room above me made noises all night! I called the front desk maybe 7 times to report and they said all they could do was call the room. I asked to speak to manager bc I had to be asleep bc I need to leave around 5 am. Noise didn’t quiet down until around 2am so when I did fall asleep I woke up late and missed my engagement. I am requesting a refund

The room above me made noises all night! I called the front desk maybe 7 times to report and they said all they could do was call the room. I asked to speak to manager bc I had to be asleep bc I need to leave around 5 am. Noise didn’t quiet down until around 2am so when I did fall asleep I woke up late and missed my engagement. I am requesting a refund

Clara is the best at checking! Thirds time staying at this hotel and will go back again.

Clara is the best at checking! Thirds time staying at this hotel and will go back again.

We were given a room without a phone and the toilet didn’t work. We couldn’t call the front desk because there was no phone in the room. We called from our cell phone and got an answering service, not the front desk. We eventually were routed to the front desk. I asked for maintenance to fix the toilet but they never came. We had to go to the front desk and they gave us another room. Then we had to move all our stuff to the new room. It was very stressful and inconvenient. We had somewhere to be and the inconvenience of the check in contributed to us being late. We won’t be staying there again.

We were given a room without a phone and the toilet didn’t work. We couldn’t call the front desk because there was no phone in the room. We called from our cell phone and got an answering service, not the front desk. We eventually were routed to the front desk. I asked for maintenance to fix the toilet but they never came. We had to go to the front desk and they gave us another room. Then we had to move all our stuff to the new room. It was very stressful and inconvenient. We had somewhere to be and the inconvenience of the check in contributed to us being late. We won’t be staying there again.

The room was cleaned and loved the rooms. Very Quiet the only issue was the dishwasher whoever installed it didn’t put th brackets, the dishwasher falls out when you open the door

The room was cleaned and loved the rooms. Very Quiet the only issue was the dishwasher whoever installed it didn’t put th brackets, the dishwasher falls out when you open the door

The staff were very helpful and the breakfast was great. Worth its price for all you get.

The staff were very helpful and the breakfast was great. Worth its price for all you get.

Clean room, easy check in and out

Clean room, easy check in and out

Nice room, friendly staff and good parking.

Nice room, friendly staff and good parking.

This is a very nice hotel the rooms are clean & spacious, the breakfast was hot with many different options just keep in mind parking is $10 a night per vehicle which is cheap but i didn't know that until i got to the hotel. I'll definitely stay again

This is a very nice hotel the rooms are clean & spacious, the breakfast was hot with many different options just keep in mind parking is $10 a night per vehicle which is cheap but i didn't know that until i got to the hotel. I'll definitely stay again

Customer Service with Ms/Mrs. Clara was very nice and sweet. She made sure my family and I were good to go. Text to check and see if we needed anything. Was able to assist with our other party on the same floors. Check in process was a breeze! I would definitely recommend this location ! Until next time !

Customer Service with Ms/Mrs. Clara was very nice and sweet. She made sure my family and I were good to go. Text to check and see if we needed anything. Was able to assist with our other party on the same floors. Check in process was a breeze! I would definitely recommend this location ! Until next time !

Definitely was better than I expected. Will definitely stay again!

Definitely was better than I expected. Will definitely stay again!

The customer service was amazing the room had a stove that didnt work and the pots and pans in the dishwasher had food cacked in

The customer service was amazing the room had a stove that didnt work and the pots and pans in the dishwasher had food cacked in

Healthy! Beautiful kitchen!

Healthy! Beautiful kitchen!

Nice large and clean room.

Nice large and clean room.

Terrible!!!!!!

Terrible!!!!!!

Picked this place for Football game. Rooms were very comfortable. Shower could us a deep cleaning in the corners. Also please get the fire pit fixed. Other than those two things Gr8 place to stay. Staff was very friendly. Breakfast was good.

Picked this place for Football game. Rooms were very comfortable. Shower could us a deep cleaning in the corners. Also please get the fire pit fixed. Other than those two things Gr8 place to stay. Staff was very friendly. Breakfast was good.

❤️ Staying here after Hilton Honors had to communicate my room change request to the staff. The Sunday night, Monday afternoon, and Tuesday afternoon desk clerk refused to share or service my request while viewing available rooms on Monday and Tuesday afternoon of my 5 day stay. Nevertheless, Wednesday's Happy Hr and daily breakfast overshadowed the individual poor customer service to a Hilton Honors Member. Definitely will continue to stay here on my 4th returning visit, soon.

❤️ Staying here after Hilton Honors had to communicate my room change request to the staff. The Sunday night, Monday afternoon, and Tuesday afternoon desk clerk refused to share or service my request while viewing available rooms on Monday and Tuesday afternoon of my 5 day stay. Nevertheless, Wednesday's Happy Hr and daily breakfast overshadowed the individual poor customer service to a Hilton Honors Member. Definitely will continue to stay here on my 4th returning visit, soon.

Pressure in the shower head can be much improved.

Pressure in the shower head can be much improved.

The room was so beautiful a mini apartment. So spacious and the lighting was perfect. I will choose this place again.

The room was so beautiful a mini apartment. So spacious and the lighting was perfect. I will choose this place again.

Good

Good

Everything was good

Everything was good

Great experience! Staff was super helpful. Definitely would stay here again if we are heading to that area.

Great experience! Staff was super helpful. Definitely would stay here again if we are heading to that area.

Online it looked way more beautiful than what it was, but it was OK five out of 10

Online it looked way more beautiful than what it was, but it was OK five out of 10

The stay was good, it was convenient. Good for the price and for the convenience. Near by great restaurants and a great mall

The stay was good, it was convenient. Good for the price and for the convenience. Near by great restaurants and a great mall

Clean rooms, the only down side at all was that housekeeping didn’t clean the room or pick up trash on the second or third day. Breakfast was very good as well.

Clean rooms, the only down side at all was that housekeeping didn’t clean the room or pick up trash on the second or third day. Breakfast was very good as well.

Would be better if: cleaner, smelled better

Would be better if: cleaner, smelled better

Cleanliness was great, breakfast was horrible both days. How do you mess up eggs and the hash browns tasted like they were fried the day before. Next morning breakfast was just as bad. Lobby's AC and possibly 1st floor AC went out and was unpleasant hot. Asked for towels, and the front desk was out, all they had was wash cloths.

Cleanliness was great, breakfast was horrible both days. How do you mess up eggs and the hash browns tasted like they were fried the day before. Next morning breakfast was just as bad. Lobby's AC and possibly 1st floor AC went out and was unpleasant hot. Asked for towels, and the front desk was out, all they had was wash cloths.

The bathroom is broken. There are no pillows and there's a strong smell of damp.

The bathroom is broken. There are no pillows and there's a strong smell of damp.

I dont like that you charge for parking. Totally unacceptable, since yhere is no security onsite to watch the cars or a gated entrance. Feels like a money grab.

I dont like that you charge for parking. Totally unacceptable, since yhere is no security onsite to watch the cars or a gated entrance. Feels like a money grab.

Room was clean and neat, staff was nice

I was trying to ring front desk to let them know I would be booking in late around 11pm and to see if this was okay, I started calling around 3pm and finally got someone to take my call around 8pm , I called 8 times , either got no answer or put on hold and no one came back ,and even got hung up on, I had booked 2 rooms both sleep 6 , yet in the bathroom you get 3 towels one room had 4 and the other 5 people, very disappointed in the accommodation

Nice

Tk You for the adjustment needs off a Hilton Honors customer

Excellent place close to shopping

Room was clean and modern for the most part. It was quiet and comfortable!

I thought about asking for a replacement mattress but I didn’t do it. I never thought mattress quality would be an issue, even with a pullout couch.

The bathtub was dirty and moldy. And there were bugs in the bed. We asked to change room but they said nothing was available.

Awesome hotel

The room was very clean and nice. Nice staff as well. I really appreciated the level 2 Tesla charger as it was free as it more than made up for the parking fee.

It was a great experience.

Food was the same thing 4 days in a row. Nothing different or new. Or fresh. Eggs were over cooked. Etc.

Good stay!

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Enjoyed this trip so much. Thank you!

It was great

Location great! Great staff! Carpet wasn’t clean

We truly enjoyed our stay. The room was comfortable and the bed held me hostage for a little bit! The only thing I would add is turkey bacon or sausage to the breakfast.

Excellent stay

Nice facility, however some "wear and tear" that could be repaired without much expense (elevator signage/decals). Breakfast staff was okay, but not overly courteous. Great location. Parking garage gate not working.

When I chose the hotel in my filter I chose parking, meaning free parking which was not the case. I am also used to having an evening snack at Homewood Suites, which they apparently only have on Wednesday. At check-in I arrived before 3 but was unable to check in until 3:20. The person who initially handled my check in said she had to talk to housekeeping to see if my room was ready. Then she apparently left without telling the next shift I was waiting for my room.

Great stay

Very clean and the staff was very polite.

Great stay, staff nice and easy access to every

The breakfast was good

It was a lil ant problem by the air conditioner unit. The maintenance man came in and sprayed but they appeared back a later. Also the fire detector kept beeping also. There was no battery in it. Other than that it was a GREAT hotel.

Generally, I enjoyed my stay with my family. They should keep up the good work!

You could feel the rails underneath through the mattress. The food was awesome. They didn’t have a option to watch Netflix.

Wonderful and the staff was so nice!

Room was decent. However you can tell the carpet is dirty it just is camouflage by the color of the carpet. I wanted to go for a swim but the pool did not look clean and had stuff clearly floating on the top of the water. The back of the room door where the peep hole is had some gooey looking stuff on it and you can tell it had not been cleaned and there was something that looked like mold on one of the coffee tables that looks like it needs to be scraped off the table bc I tried to get it off.

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This is a great property to stay at. Continent to shopping, dining

Love it there

My car was hit in the parking lot and I was told the only camera was right by the door. The car that could have possibly hit me was still in parking lot.

It was a normal hotel nothing extra special. The halls and lobby are extremely hot. We were they far travel ball and we dreaded the walk to the room everyday. We would even go outside one morning to eat breakfast because it was cooler.

Nice staff

N/a

Biggest gripe is they wrongfully charge you for use of water they place in rooms, EVEN WHEN YOU DONT USE IT! Two times I’ve stayed there and they did it to me. Note on water says if you’re a Hilton Honors member there is no charge. I’m HH member and told them at check in. When I called to get my money back, and complained about having charge made to my credit card. Clerk hung up on me. BAD BUSINESS PRACTICE TO INCREASE PROFIT.

We stayed here mostly to have the full kitchen and convenient location. Everything was wonderful. We will stay here again.

Noisy 4th floor sounded like they was moving tables/stomping during late hours of the night

I left a small bag of clothes in my room and am waiting to see if it was recovered.

No complaints. A very comfortable suite style hotel with good size rooms and walk in showers which I like.

It was "cool". The price for 1 room is reasonable but for the 2 rooms I shouldve considered an airbnb. I liked the breakfast but I wouldve preferred a lil later. The welcome treats advertised in room was not provided and it couldve been a lil cleaner. Not to say I wouldnt consider staying again for a solo trip.

We love the property, the bed was too comfortable. The only thing we didn't like was the pool, very cold, the heater was not working.

Overall very good, and I will return. Generally it would be nice for hotels to embrace local flora and make the place more special with local, native plantings. This property generally had very little greenery around it which made it feel industrial. *Please* no more styrofoam at breakfast as it messages cheap and pollutive and is super unpleasant to eat from.

Great customer service, friendly staff. phenomenal breakfast, and great location.

My family and I stayed at the

Absolutely one of the best hotels I have stayed at! The staff were very friendly, easy check-in, and the room was spotless! The studio room was very spacious, updated, and modern. The hotel was in a safe area and only 10 min from the Braves stadium. Highly recommend!!!

Loved the hotel. Staff was great. Key cards failed on outside doors dog area poorly maintained.

Excelente

Bought 2 rooms for 6 nights, 1st room had ants that had decided to make home in my duffle bag of clean clothes. Shoes were sticking to the floor as we walked. We didnt have a privacy card for the door. Contacted the front desk and the gm was going to make the cleaning staff pay from theyre own pocket for laundry, i didnt feel right doing that so i did it myself. We had to burn a whole day moving rooms and washing laundry because they only had 2 sets of washer and dryers for the whole hotel. The second room we got had more issues, the stove was broken so we only had 1 burner. The bathroom door would not latch and it only had 1 bulb which took a few minutes to warm up and get bright. The pool kepts closing everyother day because they didnt have the filtration running which upset the kids and the days it was open the water was 65 degrees rendering it useless. One afternoon i wanted to cook on the stove before we had to leave and asked the front desk for the grill utensils and it took 45 minutes and me following up with the desk assustant 5 times for them to bring me a kitchen spatula. I will not be returning to this location.

We stayed for two night. Had to ask for sheets and pillows for sofa sleeper. The mattress had pots on the bottom the bathroom door was eaten up from water damage. The tub had all kinds of spots in it. It was a shower walk in like you can get fungus from it. The kitchen area was nice. Came with all utensils pots and pans, refrigerator dishwasher customer service was OK with one lady but when it switched to night shift, that’s when the problem started phone in the room didn’t work needed to call front desk about someone banging on the door and running which they never said they could pull the camera to see who it was or help me call the police breakfast was good. Nice quiet area parking was good. Did you charge $10 a night which comes out of your incidentals. Housekeeping does not come but every other day so we had to sleep on dirty sheets, no clean towels I was told to come down to the front desk to get clean towels and sheets to make my own bed.

Wonderful weekend weekend stay.. Breakfast was nice and customer service was great!!! Since the pool is indoor, it would be great for it to be heated but I understand they’re still renovating. I will be back!!!

I enjoy my stay. Very comfortable and relaxing.

Property was cool

Amazing stay. The only flaw was that the ice machine on my floor didnt work. The room and all the amenities were outstanding. I will definitely stay there again

We loved the staff, room, breakfast and evening reception. We wish we knew about the pool before checking in. It was useable but the pool heater was broken and it was too cold to swim, which was a huge letdown for my son. Other than that, it was good.

My stay was absolutely wonderful! The check in and check out process was very quick and easy. The staff was very friendly and helpful. Overall I highly recommend this hotel and will definitely be staying again.

When speaking to the staff of all of my concerns, they provided the ones that they could and they were very helpful and sweet. The personalities were wonderful and easy to work with. I will stay there again

Na

I enjoyed the room. The breakfast and parking. It would have been perfect but the heater in the pool being out was a huge bummer. It was my daughters 8th birthday and to drive all the way there to swim in a freezing pool was unfortunate. I chose this location largely because of the pool. My kids still tried to swim but ended up with runny noses this morning. I would stay again if they could fix that.

Hotel was ok. If it had been updated i couldnt tell. Housekeeping only came the first day to bring comforter for pull out. Never got any more towels luckily i had my own. Pool is not heated, in fact its ice cold. The room is hot but the pool never heats up which is the only reason i booked this hotel. Online i picked free parking but this one charged $10 a night to just park. Never heard of such a thing and thats crazy, i have to park to stay at the hotel im already paying for, but they'd sent me an email stating this so i was prepared, however i couldnt cancel. Breakfast was really good, and the staff was very friendly and helpful. They have a little store but everything is $3 so its best to drive 5 mins around the way.

Extremely disappointing-First room had a pungent smell and sheets that did not fit the bed only to reveal a huge stain that resembled blood on the mattress. Tried to get new bedding but was given too small of bedding. When that was returned, we were told they don’t have access to housekeeping at night. That was at 5:00 in the evening. Switched rooms where we didn’t have bedding for the pullout couch. We were told there wasn’t anymore bedding to give out, so we had no sheets or a pillow case for the bed. Second room was by the front so even with the curtains closed, it was like a billboard was right outside our window. Pool was not heated and freezing cold.

This was my second stay at the property because I like it so much! The staff is friendly, it feels clean, safe and is in a good location.

The staff where very friendly and helpful. The morning breakfast was wonderful especially the oatmeal. Our room was very clean! You could smell the cleaniess as soon as we walked in. I give 5☆☆☆☆☆ and if we ever come back to Atlanta we will stay again!! Thank you for being so good to me and my family. Our stay was excellent!!

Definitely need to be told about the deposit and also the parking fee! There wasn’t much parking in front and the parking garage had absolutely no camera

Every ting about the stay was great. The continental breakfast and seating area was amazing and having a kitchen in the room was great while having children on the trip. The only negative is that the children went down to swim and it was closed for 2 days and then when it opened the room was cold and the water was freezing. If you have an indoor pool, it should be heated along with the room.

Love things location. Stay here every time I’m there.

We did have some issues with appliances working in our original room. Front desk staff was able to quickly relocate us. Housekeeping staff did not clean pur room or freshen linen while we were there, yet again, front desk staff were able to get us new towels.

I stayed back in October 2024 and it was excellent. That is why I booked again. I will be back!

The staff was excellent!

Quiet

It worked.

The room was great, clean/spacious but the staff were even better! Shoutout to Dwight, Roger and Genesis for making my prolonged work stay worthwhile; they were so helpful and accommodating. Not to mention breakfast was super tasty and the hotel has what I called “wine night” every Wednesday evening! I would only recommend getting more washers/dryers for the laundry room as there are only 2 of each currently. Definitely would stay here again!

It was disappointing that the pool heater was down, the shower had a slow drain, and the tv in the main suite was not working. But breakfast was great. And staff was nice. Room was clean as well.

Certain tv channel constantly losing connection.

Elevator not working for days- staff was not aware. Tv was not working properly. No coffee in the room.

There was an unauthorized dog in the room next door which exacerbated my allergies causing a week long uncomfortable stay.

Very secure and minutes from everything

Clean and staff very friendly

Good people.

Property is VERY dated, needs a LOT of updating

Very nice and clean big rooms

The toilet rocked and the seat was loose, only one opened toilet roll, half empty, no toilet roll holder. Shower cubicle chipped and not clean Empty tissue box in holder. Asked for a room change, denied as hotel full. Too tired to argue.

Asked for blnakets and never received them

The only complaint we had with our stay was when we took the kids to the indoor pool the water was freezing cold ..room and seevice was great

The hotel was perfect . Can’t wait to stay here again.

Overall it was a pretty decent stay at this hotel. The guy at the front desk was awesome. Breakfast was good. There was a few things that I noticed like dirt on the kitchen floor, housekeeping was behind, cable was stalling, tissue roll was broken, there was only 1 towel in the room. These weren’t major issues so other than that, it was decent.

Nice one

We stayed here before and it was 5 stars but this visit was definitely zero stars. Nothing was clean, dishes were dirty, bed sheets were stained, tub drain was clogged. It was the worse.

Awful stay. AC very noisy (loud) impossible to sleep

Should’ve been. Hair on the showering gels and shampoos, bottom of shower floor was pretty dirty, super dusty in the bathroom and sink area. Also there’s a ton of renovation going on and the elevator buttons were physically broken outside of the doors so you were pushing into the wall lol. Also there was a dirty washcloth and old food stuck inside of the refrigerator walls, it was gross. Thankfully I only stayed there for one night. Definitely would suggest to others not staying here in the near future.

Great place. Clean, great location, breakfast was amazing. Would definitely stay again.

The room was clean, spacious and quiet. Great water pressure.

Easy stay clean and quiet w/what I need.

I absolutely love this hotel. Very clean, quiet, well kept. The staff is amazing. Breakfast is amazing. The amenities make you feel like you are still at home. Shopping and dinning close by. I highly recommend this hotel. I was very impressed

Accessible to points of interest

The room was nice and clean. There were a few things we didn’t like. The room had no hand soap, the remote for tv had no batteries. Our room key didn’t work the night before we left. The breakfast on Thanksgiving was cold and there were not enough plates.

Thank you

Great place to stay in Atlanta!

Perfect room for our stay. Room was very spacious and had everything we needed. Honestly, I was surprised at how spacious and clean the rooms were. Will definitely return to this hotel.

Great

Nice front desk folks. Did not enjoy the parking charge.

Great stay. Nice breakfast. Friendly staff.

A/C not working , not cleaning properly all the drawers in the room supplies are not provided. I left the hotel reporting the condition. However to report I called Expedia customer service and representative left me saying to discuss the situation but never got me back very bad service from Expedia this situation has been reported and filed a dispute.

I am going to stay here again. We stayed on November 1-2. It was clean and quiet. The breakfast was great also.

The only negative part was the washroom floor had stains and the outside door didn’t completely close, I had to pull it shut. I reported it upon check out and I’m sure it’s been fixed by now I would definitely stay again

Wasn't notified about the $10 Per Night Parking Fee, until my card was in the machine for incidentals. I won't Ever make the mistake of staying atThis hotel again in Life.

Safe and quiet

Would stay here again.

I like the property overall. Parking was horrible and very noisy upstairs staff did nothing.

Staff was great and my room was perfect. Thank you!

Short stay - one night. Check-in and out quick and easy. Room as pictured. Nice hot breakfast options - eggs, sausages, waffle maker, pastries, fresh fruits, overnight oats, etc... You have to pay for parking. Clean. Would stay again.

I did have to go down to the lobby to pick up bedding for the sofa. Cleaning didn’t happen for our four night stay. Had to go down to the lobby again for more toilet paper. Apparently no staff to bring up bedding or toilet paper. Overall I’d stay again, without a doubt. Right by Costco so I could fill up the rental car for cheaper. :)

This property was at a great location. Near the mall, near several eateries, and right off of rt. 400 and 285. The security was EXCELLENT as you needed your room key to go to most floors. The breakfast was above average with many options. Whenever I'm in the perimeter which is yearly, I'll be staying there at Homewood Suites.

The staff were friendly and helpful.

5 star all the way ! Great breakfast and staff !!!!

Noisy, dirty rooms, unhelpful staff

Grest hotel. 9ne of my favorites

I loved everything about the hotel and the area but only down fall is being charged for parking when I didn’t even swipe my card to go in and out because the it was accessible to the entire community, I had to swipe to go up in the elevator but everything else was awesome

It was dated, smelled like marijuana on second floor, room was big though. At night the air started throwing like a mold smell, called front desk, they had sold out of rooms.

Justin did a great job helping us out.

The breakfast is rather monotonous!

Would stay again.

I liked how this property had a parking deck, and the breakfast offered in the morning. Overall stay was a good experience.

The front desk staff were great. The property needs some upgrades and maintenance .

We stayed here for one night on our way down to Florida. Arrived shortly after 3pm and checked in right away. Staff was helpful and friendly. Parking was easy, there is a small lot right outside and underground parking. The room was huge. Plenty of space for the 4 of us. Area outside the bathroom with sink and mirror that is separate from toilet and shower. Breakfast was great with lots of options. This hotel was very clean and we felt very safe during our stay.

Housekeeping needs improvement but my stay was perfect.

Good hotel

Excellent

It wasn’t the best hotel I’ve been too. But I would stay again. Free parking. Good free breakfast. Nice staff. There was a small hair in the bed and some smudges in the headboard but I’m not a big complainer. As long as there’s no bugs I’m good! I checked and there were none!

Britten at the front desk was helpful and responsive

We enjoyed our stay here. Our room was clean, breakfast was good, free parking and included breakfast was very convenient, and the area/hotel felt very safe. Would definitely stay here again!

My experience with Homewood suites was very good. Suite was clean and the hotel staffs were very nice. Breakfast options were limited compared to my stay at other Homewood suites but it was much better than other 3 star hotels. Complimentary covered parking was an additional benefit. Overall I am very happy with my stay and I would recommend anyone looking for a room in this location.

Staff was very pleasant and accommodating. Nice room.

Not like: no telephone. Lack of staff accessibility. Evidence of information flow not present among staff. Reported same issue to 3 people no feedback. Breakfast was sub par. Elevators in n disrepair. No staff present during fire alarm. ( outside with no info re:real fire/No fire/all clear)

Clean hotel. Breakfast was great. Pool was clean and stocked with towels. Parking is tight but it works. 20 minutes to aquarium and the ballpark.

The staff at the hotel were really nice and responsive. However, when I got to my room, it was disorganized. The cabinets were opened and the trash can was in one of the cabinets. The elevator was the worst part of the experience; it was very slow and only one side was working. Additionally, the elevator button was almost falling off. After this experience, I don't think I will ever book that hotel again.

The refrigerator in my room wasn't working and only one elevator was working for the whole building.

Nice hotel..great location and friendly staff.

awesome, one of the best!