Hilton Garden Inn Atlanta Midtown

The staff here is amazing and made a

The property was clean and well maintained and everyone was super friendly. There were several add on fees I wasn’t prepared for—for example, you cannot park at t he hotel for free. It comes with a valet parking fee. Breakfast is an additional fee, as well. Otherwise, the stay was enjoyable. The area is safe.

Over had a good experience. The room was clean and the staff were very friendly and helpful. Only bad parts were that the pool was a little cloudy and green. The shower genuinely took 10 mins of running hot water to get warm. But other than that, i enjoyed my stay.

Convenient location, friendly staff

Great stsy

Access to the maid service while in the room .

Front desk staff were very friendly and helpful from checking in, valet, and holding our luggage during a baseball game.

Valet parking staff were very friendly and helpful. The front desk staff were professional and accommodated all my requests. Excellent room amenities.

Very friendly staff. Good location. Great place to stay in mid-town Atlanta

Staff was very friendly. We didn't spend alot of time at the hotel.

Poor

Poor selection of breakfast foods. No alternative meat products for non pork/beef eaters.

Clean room, the staff was excellent, and the parking was great 👍

I would have given a better rating but the housekeeper banged on the door at 8:26am. We were in town for the concert and didn’t return from the show until well after midnight. If would have been excellent across the board if that didnt happen! Beautiful property with excellent Front desk & valet.

The room was noisy because of traffic. The sound of traffic, day and night, was irritating.

Great service

We enjoyed our stay. The room was nice and clean, and the beds were very comfortable to sleep in. The thing that could have been improved was the smell of the floor we stayed on. Apparently the carpet on that floor had something done to it, and there was a large industrial floor fan to help it dry. There was a light unpleasant mildew smell in the hallway.

Housekeeping needs to pay extra details to the cleaning of the room.

Pretty clean rooms

Exceptional

Vallet people lost our keys left them in someone else car and can’t do nothing about it front desk not being helpful at all they’re all saying one thing than another I would like a compensation for all the inconvenience and we still don’t have our keys!

very expensive parking

The worst Hilton I have ever stayed at. Which has me thinking I will never stay at the Hilton again

Clean and spacious room, great location!

The kitchen staff wasn’t friendly but the waitress/bartender was very nice and helpful.

Location to local restaurants and bars. Comfy bed and very clean. Nice shower, big room. Road noise, but we sleep with ear plugs anyway. We were on the 11th floor

Clean room, helpful staff, and valet parking was smooth and quick.

Valet was great I left my wedding rings on the night stand. When I called back front desk said that housekeeping didn’t see the rings.

Valet was great I left my wedding rings on the night stand. When I called back front desk said that housekeeping didn’t see the rings.

The room temperature was not to my liking. The room temperature was 78 degrees, we could not get it colder. Tried callin

The room temperature was not...

Nice hotel, friendly staff but the freeway noise is unbearable if stay in rooms on the freeway side.

The hotel had a nice interior. It was clean. There were a lot of snack and drink options in the lobby store. The desk staff were friendly. The location of the hotel was fairly easy to locate. I was not made aware that literally the only parking option was valet. I pull up to check in and the guy asked if I was going to valet and I said I can park myself and he said no it's only valet so I said well I guess I'm gonna valet then, huh. And then I had to spend an extra, mandatory $50 per night to valet my car. None of this was disclosed prior to booking. The other thing was that we got a suite with a sofa and while the room was nicely accommodating, the bed was AWFUL. We woke up in actual pain. Hardest mattress I've ever slept on. It had zero give whatsoever. Felt like sleeping on the floor.

The hotel had a nice interior. It was clean. There were a lot of snack and drink options in the lobby store. The desk staff were friendly. The location of the hotel was fairly easy to locate. I was not made aware that literally the only parking option was valet. I pull up to check in and the guy asked if I was going to valet and I said I can park myself and he said no it's only valet so I said well I guess I'm gonna valet then, huh. And then I had to spend an extra, mandatory $50 per night to valet my car. None of this was disclosed prior to booking. The other thing was that we got a suite with a sofa and while the room was nicely accommodating, the bed was AWFUL. We woke up in actual pain. Hardest mattress I've ever slept on. It had zero give whatsoever. Felt like sleeping on the floor.

It has mandated valet parking

Near Marta and Georgia Tech.

Beautiful property

It was great. I would inform people its alet only and it's $50.

HOTEL WAS CLEAN HAD 5 PEOPLE IN THGE ROOM WE NEVER HAD 5 TOWELS, HAD TO SHARE TOWELS, WAS NOT GIVEN MEAL TICKETS FOR BREAKFAST, HAD TO GET THEM ON OUR OWN THE NEXT MORNING. WAS TOLD BY THECFRONY DESK WE HAD TO COME GET THE BEDDING FOR THE PULL-OUT COUCH, WAS NOT ENOUGH STAFF TO BRING IT TO THE ROOM, BREAKFAST ON THE LAST DAY THERE WAS NO JUICE FORE MY 3 GIRLS, ONLY WATER

Valet parking staff were excellent. Unfortunately, we had no time to try the breakfast. But, our light dinner at the bar was very good.

Parking by valet was awesome

Note that parking is valet parking only.

Elevators had issues throughout the stay. Needs more than one luggage rack for checking out.

Very good

Rooms need updating and bathroom

Good service, standard room. Clean, adequate in all ways.

Parking is terrible 50 a day staff give very ghetto

HOTEL WAS CLEAN HAD 5 PEOPLE IN THGE ROOM WE NEVER HAD 5 TOWELS, HAD TO SHARE TOWELS, WAS NOT GIVEN MEAL TICKETS FOR BREAKFAST, HAD TO GET THEM ON OUR OWN THE NEXT MORNING. WAS TOLD BY THECFRONY DESK WE HAD TO COME GET THE BEDDING FOR THE PULL-OUT COUCH, WAS NOT ENOUGH STAFF TO BRING IT TO THE ROOM, BREAKFAST ON THE LAST DAY THERE WAS NO JUICE FORE MY 3 GIRLS, ONLY WATER

the area, very busy road area

scenery and staff! the area, very busy road area

Great location.

Great location.

Very good

Clean and Relaxing !

Clean and Relaxing !

Clean and Relaxing !

Superb

The room was clean and the bed was comfortable. However, I am a Hilton Honors Member. There was no complimentary water, I had to pay a fee to check in early, the “restaurant” on site served uncooked pizza and there was no bartender to make a drink. Then I was forced to pay for the meal with the incidentals hold. The shower knob was broken and had to be manipulated to run at least warm water. No one cleaved the room on day 2 as promised. I will never stay here again.

The room was clean and the bed was comfortable. However, I am a Hilton Honors Member. There was no complimentary water, I had to pay a fee to check in early, the “restaurant” on site served uncooked pizza and there was no bartender to make a drink. Then I was forced to pay for the meal with the incidentals hold. The shower knob was broken and had to be manipulated to run at least warm water. No one cleaved the room on day 2 as promised. I will never stay here again.

Staff was good, valet was great! Room…hot water at the sink was nonexistent during the entire stay. One elevator was not working the last 2 days, we, and many other guests, were not told that a room key had to be used in the elevator, eventually figure out, grill was closed Sunday, never informed beforehand, placed a delivery, stepped outside to get it, key would not work to let me back in and no one was at the desk to hear the buzzer I had to push to get in,the table we sat at in the dining area had the same piles of crumbs under them for at least 2 days, the heater sounded like a 747 when it turned on and the sound last way too long, and it was surprising to see a room that was so dark and dreary and in our jr. suite we had 2 TVs, on remote was missing.

Staff was good, valet was great! Room…hot water at the sink was nonexistent during the entire stay. One elevator was not working the last 2 days, we, and many other guests, were not told that a room key had to be used in the elevator, eventually figure out, grill was closed Sunday, never informed beforehand, placed a delivery, stepped outside to get it, key would not work to let me back in and no one was at the desk to hear the buzzer I had to push to get in,the table we sat at in the dining area had the same piles of crumbs under them for at least 2 days, the heater sounded like a 747 when it turned on and the sound last way too long, and it was surprising to see a room that was so dark and dreary and in our jr. suite we had 2 TVs, on remote was missing.

Great service. Excellent rooms. Exceptional staff. Hotel Quite near to Georgia congress centre, Coca Cola and the aquarium (less than 10 min Uber). Good gym facility and an outdoor pool which we did not use due to cold weather in January. Overall great experience nothing to complain. Safe to say I’d be back here anytime I am in Atlanta. Special thanks to JB at check in.

Great service. Excellent rooms. Exceptional staff. Hotel Quite near to Georgia congress centre, Coca Cola and the aquarium (less than 10 min Uber). Good gym facility and an outdoor pool which we did not use due to cold weather in January. Overall great experience nothing to complain. Safe to say I’d be back here anytime I am in Atlanta. Special thanks to JB at check in.

The staff was absolutely amazing! Great service, nice room. Did not disappoint! Will defiantly stay there again❣️

The staff was absolutely amazing! Great service, nice room. Did not disappoint! Will defiantly stay there again❣️

Staff was awesome and friendly Street noise All night

Staff was awesome and friendly Street noise All night

The Friendly staff The Restaurant Food wasn’t that Good

The Restaurant Food wasn’t that Good

Room was spotless

Room was spotless

Ambience Nothing

Great place to stay!!!

Great place to stay!!!

I have stayed at plenty of Hilton products, but I will never stay at that location again. I don’t worry when I know I book at a reputable hotel like Hilton. Please disclose that they charge 50$ a day for parking!!! I was appalled of this! The hotel it self is old so it takes a very long time for water to heat up as well as the heating does not keep a good temperature , very hot then cold and the thermostat was never touched. I feel like what I paid and what I got made me feel I was cheated out of my money. What is happening to Hilton????

I have stayed at plenty of Hilton products, but I will never stay at that location again. I don’t worry when I know I book at a reputable hotel like Hilton. Please disclose that they charge 50$ a day for parking!!! I was appalled of this! The hotel it self is old so it takes a very long time for water to heat up as well as the heating does not keep a good temperature , very hot then cold and the thermostat was never touched. I feel like what I paid and what I got made me feel I was cheated out of my money. What is happening to Hilton????

We liked everything about the hotel

Didn't get. Breakfast should have been free. $16.00 for what is usually a Continental breakfast is too much.

Clean room

Clean room

good but over priced excellent bar and the food was good and great service

Good visit. Rooms were great. Breakfast was good. Bar was nice. Staff were friendly and helpful

It was horrible from the beginning of the stay. From the first encounter to valet. The experience was so horrible and unwelcome to where I spoke with the front desk to have the entire stay canceled. I had a lot of luggage to carry and there were no luggage carriers available nor did any of the workers offer to help. I also waited for about 15 minutes before the valet rep asked to park the car. They were not welcoming or helpful. I will never stay at this property

It was horrible from the beginning of the stay. From the first encounter to valet. The experience was so horrible and unwelcome to where I spoke with the front desk to have the entire stay canceled. I had a lot of luggage to carry and there were no luggage carriers available nor did any of the workers offer to help. I also waited for about 15 minutes before the valet rep asked to park the car. They were not welcoming or helpful. I will never stay at this property

The constant noise of the road right outside

Oppy - for front desk host was lovely.

Oppy - for front desk host was lovely.

The people were friendly and courteous. The lobby furniture is worn and in need of a refresh.

The people were friendly and courteous. The lobby furniture is worn and in need of a refresh.

Beds were too hard. Curtains didn’t close , and shades didn’t come all the way down. You couldn’t adjust temperature in room. They only had valet parking and only on person trying to check in cars and get them . Lady bartender at bar was only good service we got there. Find somewhere else to stay , if possible.

Beds were too hard. Curtains didn’t close , and shades didn’t come all the way down. You couldn’t adjust temperature in room. They only had valet parking and only on person trying to check in cars and get them . Lady bartender at bar was only good service we got there. Find somewhere else to stay , if possible.

Staff was very friendly and the room was very comfortable! We hadn’t planned on staying here originally, but we booked it last minute when there was a huge issue with our original hotel. Everyone here was so kind and friendly, and they took great care if us! Room was very comfy too, and the breakfast was good!

Staff was very friendly and the room was very comfortable! We hadn’t planned on staying here originally, but we booked it last minute when there was a huge issue with our original hotel. Everyone here was so kind and friendly, and they took great care if us! Room was very comfy too, and the breakfast was good!

Everything went well

Everything went well

We ordered the breakfast buffet which was okay. The gentlemen working was excellent. The variety of food items could have been better and the building was cold. Our room was extremely clean and the hotel was overall great. They also had a snack area where you can purchase items. There was also a 200 deposit at check-in that was not mentioned on the Hotels app. This should be credited back within 3-5 business days.

We ordered the breakfast buffet which was okay. The gentlemen working was excellent. The variety of food items could have been better and the building was cold. Our room was extremely clean and the hotel was overall great. They also had a snack area where you can purchase items. There was also a 200 deposit at check-in that was not mentioned on the Hotels app. This should be credited back within 3-5 business days.

Everything is excellent

Everything is excellent

Parking a little difficult. Stall and room was great.

Parking a little difficult. Stall and room was great.

It was great!

It was great!

Location fantastic. Quietness, Cleanliness, and room setup. Valet was not easy to access (errors with the text options, QR, and when going downstairs to ask in-person confusion among staff and long wait to receive car). Thermostat was confusing.

room smell moisture, bed sheets not comfortable

room smell moisture, bed sheets not comfortable

It let me purchase this room and then said that you have to be 21 I am 20 and that I bought it at midnight and then it said it expires at midnight

It let me purchase this room and then said that you have to be 21 I am 20 and that I bought it at midnight and then it said it expires at midnight

Staff was kind. Room was clean.

Staff was kind. Room was clean.

comfortable room and nice location

Staff was very friendly upon arrival

Staff was very friendly upon arrival

Room was generic but somewhat comfy. Was not thrilled with the odor in the bathroom.

Room was generic but somewhat comfy. Was not thrilled with the odor in the bathroom.

Entire facility was spotless

Entire facility was spotless

Hot water very slow South elevator buttons not working Attendant stopped me in elevator to say coffee wasn’t free so I gave it back to him Later I was told it is free

Hot water very slow South elevator buttons not working Attendant stopped me in elevator to say coffee wasn’t free so I gave it back to him Later I was told it is free

Location, cleanliness, pool, wifi Breakfast was a lot of processed food

Comfortable and convenient. N/A

Property is under renovation, but the staff were wonderful.

Property is under renovation, but the staff were wonderful.

Not clean

Not clean

Overall I want what Location I wanted so for me everything was Excellent and Convenient

Stayed here for shaky knees. Close enough to be convenient but far enough away to have a quiet haven to return to. Rooms were lovely and the staff was kind!

Stayed here for shaky knees. Close enough to be convenient but far enough away to have a quiet haven to return to. Rooms were lovely and the staff was kind!

I'm not a fan of chain hotels, but this one is a great location and price, plus the staff is amazing. One of the best Higgies I have been to!

I'm not a fan of chain hotels, but this one is a great location and price, plus the staff is amazing. One of the best Higgies I have been to!

Everyone was friendly and supportive for my trip.

Everyone was friendly and supportive for my trip.

This is my second time staying at this property. The entire staff is friendly, polite and professional. I will continue to stay at this property

This is my second time staying at this property. The entire staff is friendly, polite and professional. I will continue to stay at this property

Excessive parking fee considering the hotel rooms are in bad shape. No coffee in the room,worn-out and broke blinds. Dirty and debris on carpet room.

Excessive parking fee considering the hotel rooms are in bad shape. No coffee in the room,worn-out and broke blinds. Dirty and debris on carpet room.

Parking

HOWEVER, we encountered MAJOR issues with what the HGI staff blamed on false advertising on Hotels.com. We booked a king room with pull out couch for our family of 3, and selected HGI due to the pricing on hotels.com and the free breakfast. Upon check in, the room only had a king size bed - We had to upgrade for our third family member to have somewhere to sleep! Breakfast ($18 each) was NOT included, though I managed to get one comped meal coupon due to the issues. Only coffee and tea were included, and breakfast was cooked to order. The additional costs were unexpected and caused stress on our family. The hotel staff blamed it on Hotels.com. If this is indeed an issue with Hotels.com, it needs to be sorted out between HGI and the site. While possible to select a suite with pull out sofa and include breakfasts and valet in the booking, it was not noted that this was necessary. The description and photos of the room we selected was that it sleeps 4 and had free breakfast. We would maybe stay here again, or choose somewhere else in Midtown. Use caution and expect the costs to be $80-150 more per night than we paid when booking through the site.

HOWEVER, we encountered MAJOR issues with what the HGI staff blamed on false advertising on Hotels.com. We booked a king room with pull out couch for our family of 3, and selected HGI due to the pricing on hotels.com and the free breakfast. Upon check in, the room only had a king size bed - We had to upgrade for our third family member to have somewhere to sleep! Breakfast ($18 each) was NOT included, though I managed to get one comped meal coupon due to the issues. Only coffee and tea were included, and breakfast was cooked to order. The additional costs were unexpected and caused stress on our family. The hotel staff blamed it on Hotels.com. If this is indeed an issue with Hotels.com, it needs to be sorted out between HGI and the site. While possible to select a suite with pull out sofa and include breakfasts and valet in the booking, it was not noted that this was necessary. The description and photos of the room we selected was that it sleeps 4 and had free breakfast. We would maybe stay here again, or choose somewhere else in Midtown. Use caution and expect the costs to be $80-150 more per night than we paid when booking through the site.

Property was under a lot of construction. Property only offered expensive valet parking. It would be nice to know these things in advance.

Property was under a lot of construction. Property only offered expensive valet parking. It would be nice to know these things in advance.

The front desk staff were fantastic! The parking was a challenge, and the homeless around the corner were an issue. I was never approached, but the hotel should have more security in the area.

The front desk staff were fantastic! The parking was a challenge, and the homeless around the corner were an issue. I was never approached, but the hotel should have more security in the area.

good

good

Goid

Goid

Food was good, and fresh

Food was good, and fresh

It was very nice

It was very nice

Front desk staff is exceptional.... Parking is more expensive than in other cities.... Location was wonderful. $50 overnight parking.

Front desk staff, housekeeping and manager. Third-party booking service. I guess that's you.

I enjoyed that the property was centrally located to all the places I wanted to visit. I thought for the price the rooms would be nicer and I was told you had to pay for valet and it was 25.00 a night but at checkout was told they email the bill and four days later I find out they charged me 50.00 a night for forced parking.

I enjoyed that the property was centrally located to all the places I wanted to visit. I thought for the price the rooms would be nicer and I was told you had to pay for valet and it was 25.00 a night but at checkout was told they email the bill and four days later I find out they charged me 50.00 a night for forced parking.

the third room had no hot water, the blinds and shades were broken and the AC was barely working.

the third room had no hot water, the blinds and shades were broken and the AC was barely working.

Nor much activities within walking distance of the property.

Nor much activities within walking distance of the property.

Very musty odor. Would not recommend.

Very musty odor. Would not recommend.

Entire staff was amazing

Entire staff was amazing

Hilton must clean the rooms every day.

Hilton must clean the rooms every day.

This hotel is wonderful in appearance, staff and comfort.. I didn't get to enjoy the pool or try the breakfast buffet but having a Keurig coffee maker in the room was a plus. The only thing unfortunate to staying downtown Atlanta is parking. If you arrive in your own vehicle be prepared to valet. They have a great staff, I was very comfortable leaving my car with them.... however I learned from this experience that "available parking" posted in the app does not necessarily mean free parking. there's an automatic $50 surcharge put on your bill, so make the best of it.

This hotel is wonderful in appearance, staff and comfort.. I didn't get to enjoy the pool or try the breakfast buffet but having a Keurig coffee maker in the room was a plus. The only thing unfortunate to staying downtown Atlanta is parking. If you arrive in your own vehicle be prepared to valet. They have a great staff, I was very comfortable leaving my car with them.... however I learned from this experience that "available parking" posted in the app does not necessarily mean free parking. there's an automatic $50 surcharge put on your bill, so make the best of it.

Amazing staff!

Amazing staff!

Valet parking if you want in and out. Staff friendly. We had to ask for bedding and towels. No more coffee pods

Valet parking if you want in and out. Staff friendly. We had to ask for bedding and towels. No more coffee pods

The hotel is a bit dated and could use some updates. It’s located in a high-traffic area, so you can hear the noise at night—though I used a white noise app and that helped a lot. Just something to keep in mind if you’re a light sleeper. The staff was excellent—very friendly and efficient. Breakfast was simple but sufficient. I stayed here unexpectedly due to a canceled flight and it served its purpose. It’s about a 15-minute drive to the airport. One note: the check-in area is a bit hidden and can be confusing to find.

The hotel is a bit dated and could use some updates. It’s located in a high-traffic area, so you can hear the noise at night—though I used a white noise app and that helped a lot. Just something to keep in mind if you’re a light sleeper. The staff was excellent—very friendly and efficient. Breakfast was simple but sufficient. I stayed here unexpectedly due to a canceled flight and it served its purpose. It’s about a 15-minute drive to the airport. One note: the check-in area is a bit hidden and can be confusing to find.

We enjoyed our stay!

We enjoyed our stay!

Was excellent and quite place i love it

Was excellent and quite place i love it

From the moment we arrived, every staff member – valet, front desk, and bartender – went above and beyond to make our stay wonderful. This was our first experience at this Hilton, and it has been phenomenal. We actually switched from a motel 30 minutes away due to poor service and missing amenities, and we could not be happier with that decision. The difference here is like night and day! My kids and I absolutely love this hotel. Thank you for turning our trip around and making us feel so welcome!

From the moment we arrived, every staff member – valet, front desk, and bartender – went above and beyond to make our stay wonderful. This was our first experience at this Hilton, and it has been phenomenal. We actually switched from a motel 30 minutes away due to poor service and missing amenities, and we could not be happier with that decision. The difference here is like night and day! My kids and I absolutely love this hotel. Thank you for turning our trip around and making us feel so welcome!

They didn't have the room that i had paid for available and we had to split our family into a second room (they had overbooked??) One of the rooms smelled like mold/mildew, otherwise very clean. The staff were all incredibly friendly/nice. The elevator we used had an expired inspection tag posted (over a year expired).I would not stay there again. I gave a 2 rather than a 1 because of the friendliness of the staff.

They didn't have the room that i had paid for available and we had to split our family into a second room (they had overbooked??) One of the rooms smelled like mold/mildew, otherwise very clean. The staff were all incredibly friendly/nice. The elevator we used had an expired inspection tag posted (over a year expired).I would not stay there again. I gave a 2 rather than a 1 because of the friendliness of the staff.

Stay was great, staff friendly and clean room, but to top it off the guys that parked cars, they were excellent!

Stay was great, staff friendly and clean room, but to top it off the guys that parked cars, they were excellent!

Property was clean, quiet and organized. We checked in late and parking was a bit difficult late and after a long ride we were hoping that would be quicker. Check in was good. We did not have bedding for the pullout when we arrived in the room. We called the front desk and had to go down and get it. We booked the Junior suite room for a family of 5, so it would have been good to have the bedding available in the room. Overall the room was nice, clean and quiet and so if you are checking in at a more reasonable hour it would likely be a better experience.

Property was clean, quiet and organized. We checked in late and parking was a bit difficult late and after a long ride we were hoping that would be quicker. Check in was good. We did not have bedding for the pullout when we arrived in the room. We called the front desk and had to go down and get it. We booked the Junior suite room for a family of 5, so it would have been good to have the bedding available in the room. Overall the room was nice, clean and quiet and so if you are checking in at a more reasonable hour it would likely be a better experience.

Conveniently located and provided nice amenities.

Conveniently located and provided nice amenities.

Valet service was unorganized and expensive. Additionally, I watched the valets run 2 cars into each other as they were pulling my car around. The car owners were very upset about the situation. All in all, it was an OK stay that could have been worse but was overpriced.

Valet service was unorganized and expensive. Additionally, I watched the valets run 2 cars into each other as they were pulling my car around. The car owners were very upset about the situation. All in all, it was an OK stay that could have been worse but was overpriced.

From check in to check out the whole stay was so wonderful. Every person we interacted with was very nice and the extra touches they made decorating for the beyonce concert were so cute! The room was great and the beds were so comfortable! I also loved the touch of having my name on the tv when we got in. Food and drinks at the bar were excellent and Alex was lovely to talk to! Would love to stay here again.

From check in to check out the whole stay was so wonderful. Every person we interacted with was very nice and the extra touches they made decorating for the beyonce concert were so cute! The room was great and the beds were so comfortable! I also loved the touch of having my name on the tv when we got in. Food and drinks at the bar were excellent and Alex was lovely to talk to! Would love to stay here again.

So I on site the outside of the hotel does not look like the photos. There is some homeless and drug activity out and around the building. They do lock all doors from the outside you need a key to enter, that safety feature was good. You do get accosted by people for money ect as you walk around the area. Inside, staff was super nice and accommodating. I did end up paying for parking and it was valet only. The valet ended up costing me an extra 50$ per night so I honestly could have stayed somewhere a little nicer had I known. My room was clean and had all I needed, the ac did not work in the room so nights were hot but I didn’t bother the staff as we were out most of the day. Food there was pretty good and well portioned, drinks were also good. The gym was clean nice weight rack, treds, ect, but the pelotons needed a code or weren’t functioning so unusable, which if a selling point should be functioning. I do agree there are nicer hotels so if you’re going on trip with family look around. I honestly wouldn’t stay here again I feel the staff was the only upside to this hotel. If you going for work or over night this was fine. Just beware some of the up charges.

So I on site the outside of the hotel does not look like the photos. There is some homeless and drug activity out and around the building. They do lock all doors from the outside you need a key to enter, that safety feature was good. You do get accosted by people for money ect as you walk around the area. Inside, staff was super nice and accommodating. I did end up paying for parking and it was valet only. The valet ended up costing me an extra 50$ per night so I honestly could have stayed somewhere a little nicer had I known. My room was clean and had all I needed, the ac did not work in the room so nights were hot but I didn’t bother the staff as we were out most of the day. Food there was pretty good and well portioned, drinks were also good. The gym was clean nice weight rack, treds, ect, but the pelotons needed a code or weren’t functioning so unusable, which if a selling point should be functioning. I do agree there are nicer hotels so if you’re going on trip with family look around. I honestly wouldn’t stay here again I feel the staff was the only upside to this hotel. If you going for work or over night this was fine. Just beware some of the up charges.

Good location near to Midtown Station, also some nice bars and restaurants within walking distance. Hotel was clean and comfortable.

Good location near to Midtown Station, also some nice bars and restaurants within walking distance. Hotel was clean and comfortable.

Horrible experience. The first 2 out of 3 days, they didn’t have room keys available, so if I left my room I was locked out unless I got security or the person at the desk to walk me to the room. I didn’t have access to the pool or gym either. The ac barely worked, and the traffic outside was extremely load, like the windows were open.. but they weren’t. Overall I wish I spent the extra 200 bucks and stayed at a nicer place. Oh, the internet was the cheapest lowest quality internet I’ve experienced since dialup. 10mb down, 1mb up.

Horrible experience. The first 2 out of 3 days, they didn’t have room keys available, so if I left my room I was locked out unless I got security or the person at the desk to walk me to the room. I didn’t have access to the pool or gym either. The ac barely worked, and the traffic outside was extremely load, like the windows were open.. but they weren’t. Overall I wish I spent the extra 200 bucks and stayed at a nicer place. Oh, the internet was the cheapest lowest quality internet I’ve experienced since dialup. 10mb down, 1mb up.

The property itself is pretty well maintained. We requested a crib for our one year old and never got it. The extra linens for the extra bed were barely adequate. The cost of the breakfast was supposed to be included in my booking, and still cost $17.99 plus tax, per person. The forced valet was initially a surprise at $50 a day, though with a small child it DID turn out to be wildly convenient. The area seemed mostly safe and had standard ATL traffic conditions. Overall, a decent stay.

The property itself is pretty well maintained. We requested a crib for our one year old and never got it. The extra linens for the extra bed were barely adequate. The cost of the breakfast was supposed to be included in my booking, and still cost $17.99 plus tax, per person. The forced valet was initially a surprise at $50 a day, though with a small child it DID turn out to be wildly convenient. The area seemed mostly safe and had standard ATL traffic conditions. Overall, a decent stay.

The accommodations were clean and comfortable. I did not realize that they only had valet parking and no complimentary breakfast.

The accommodations were clean and comfortable. I did not realize that they only had valet parking and no complimentary breakfast.

This place is awesome all around awesome

This place is awesome all around awesome

My family enjoyed their stay!

My family enjoyed their stay!

El personal del Velet Parking fueron grosero al momento de recibir el vehículo, La recepcionista uno hablan Español, la piscina está rodeada de edificios altos y solo entra el sol 1 o 2 horas dependiendo del clima y el agua es fría

El personal del Velet Parking fueron grosero al momento de recibir el vehículo, La recepcionista uno hablan Español, la piscina está rodeada de edificios altos y solo entra el sol 1 o 2 horas dependiendo del clima y el agua es fría

Wish it offered just a simple complimentary breakfast.

Wish it offered just a simple complimentary breakfast.

everything was good and met our needs

everything was good and met our needs

we came from Michigan for our sons graduation an stayed 2 nights, Bree was helpful during check in, very nice to my service puppy, I did not like housekeeping knocking on my door at 8am on our check out day wanting us to check out an than ask me when check out time was?? Everyone was so nice.

we came from Michigan for our sons graduation an stayed 2 nights, Bree was helpful during check in, very nice to my service puppy, I did not like housekeeping knocking on my door at 8am on our check out day wanting us to check out an than ask me when check out time was?? Everyone was so nice.

Room was great, very convenient location in midtown.

Room was great, very convenient location in midtown.

I chose this hotel as it wasn’t far from an event I was coming in town for. Called Saturday morning to inquire about

I chose this hotel as it wasn’t far from an event I was coming in town for. Called Saturday morning to inquire about

Fantastic location for visiting Georgia Tech. Close to restaurants. Staff very friendly and helpful!

Fantastic location for visiting Georgia Tech. Close to restaurants. Staff very friendly and helpful!

Went there for an event at Georgia Tech. The hotel was just 5 mins walk to the campus. It was super convenient. There was some issue with my reservation. The front desk staff was very patient and helpful and resolved the issue for me.

Went there for an event at Georgia Tech. The hotel was just 5 mins walk to the campus. It was super convenient. There was some issue with my reservation. The front desk staff was very patient and helpful and resolved the issue for me.

Lovely property accessible and convenient to get around

Lovely property accessible and convenient to get around

Clean. Safe. Very friendly staff. Good location.

Clean. Safe. Very friendly staff. Good location.

Weird valet garage and hard to find/get out of - wish there was another option for parking

Weird valet garage and hard to find/get out of - wish there was another option for parking

Their

Their

The property is well maintained. It is very clean. The staff were both professional and friendly. Mikey was very helpful he deserves praise. The valet experience was great. Daysha was an excellent bartender.

The property is well maintained. It is very clean. The staff were both professional and friendly. Mikey was very helpful he deserves praise. The valet experience was great. Daysha was an excellent bartender.

My room was large and cleaned but restroom was fully cleaned it hair all over the area including the toilet. And the front desk Rep was not pleasant at all her energy was very meh.

My room was large and cleaned but restroom was fully cleaned it hair all over the area including the toilet. And the front desk Rep was not pleasant at all her energy was very meh.

The staff was friendly and accommodating. The only on property parking is valet that is $50 per day.

The suites were a great offering for two families to stay for a volleyball tournament. Two queens and a pullout sofa worked perfect for us. There was a lot of congestion though trying to get our vehicles early in the morning because of the valet service being the only option to get your vehicle. Hotel needs to know when tournaments are happening and staff more people early in the morning. We had to coordinate with multiple families and whoever got their car first took all the volleyball players or they would’ve been late even calling the vehicle 30 min in advance. Made for a stressful morning.

Great

Hotel was party of a large group booking. Parking attendant struggled but that was their managers fault. The guys tried hard but were very overwhelmed with the event staying at the hotels and all attendees needing to leave at the same time. 2 hotels share one required valet park garage. Hotel staff seemed on edge with so many people and definitely weren't concerned with any issues.

The location is right off the expressway.

New Year’s Day probably didn’t help - but staff was rude and inattentive.

everything

Location for the event I was going to was great. Staff was great very nice and professional. Property also was very clean. I definitely would stay there again.

Our room was very dated. The blinds did not open so we were not able to see outside. The bathroom was not clean and the shower was very complicated. We booked last minute because it was a spontaneous trip so we ended up with a handicap accessible room. The shower had 5 knobs to figure out and it took a full 5 minutes before the water got warm.

Didn't like that they gave a a room for handicap without asking or informing me.

Parking was terrible, hard to find and you only have one option to parking, you have to pay $50 for valet, poor service room, there was only one person in the lobby and when I asked for an extra comforter and sheets to sofa bed I had to go down to get them myself because they had no staff to bring them to the room, them I paid an additional $40 for the buffet breakfast and it was not what I expected.

It was for a New Years concert

Only 2 elevators and one was down. Valet / parking is also very tight. Room was great other than the shower requires you to get all the way inside the shower to be able to turn it on because of how the door opens, and then it took about a hundred years for the water to get hot. Other than that it was clean, comfortable and super friendly and attentive staff.

Kenny at hotel was amazing , great customer service !

Valet parking is very expensive 50.00 per night

Amazing staff.

Hotel great

I was in a handicap room. I don't know why. When I first entered I thought, wow! this is big. When I went into the bathroom I was surprised that it was a handicap bathroom. There was no hot water. I was unable to shower and I did not want to sit on the bench.

Make sure breakfast is included or it's $15 per person, per day and it's not that great. Valet parking only, at $50 per day that comes out of the $300 deposit. Great price in Aquarium any time tickets (cheaper than online or at Aquarium).

Great

Nothing unique but the property was a wonderful location.

Great place to stay! Close to G Tech and tons of restaurants and shopping!

They only had a single elevator working so always a wait

2 night stop over whilst visiting USA very convenient and pleasant

Very friendly staff and parking was super easy!

Very nice staff!

Very nice

Need more assistance with parking vehicles it was a jungle to get and valet my car

$100 incidental charge per night is a little steep. The same establishment Downtown is only $50.

Comfortable, friendly front desk, had bar food for dinner one day and it was pretty good.

Water leaking from floor above. Wet Carpet. The blinds did not work so sun cam in at daybreak. Staff was good

Very convenient to Georgia Tech. Valet staff was friendly and helpful. But the blinds in the room were broken and the other missing all together.

Love the big glass hour. Love the water, pressure and how hot it got. The price to park your car valet which they did not mention to you until you get there . The view was mostly of the highway. As soon as I checked in, I went to my room. The key did not work. I called The front desk from the phone in the hallway. She said someone would be right up to help me.. Waited over 10 minutes had to call back. He came and opened the door for me. I do like the 12th noon check out time. The Valet gets very busy. We had to wait about 15 minutes at check out because there was so many people that were needing their cars.

Love the big glass hour. Love the water, pressure and how hot it got. $50 to park your car valet which they did not mention to you until you get there . The view was mostly of the highway. As soon as I checked in, I went to my room. The key did not work. I called The front desk from the phone in the hallway. She said someone would be right up to help me.. Waited over 10 minutes had to call back. He came and opened the door for me. I do like the 12th noon check out time. The Valet gets very busy. We had to wait about 15 minutes at check out because there was so many people that were needing their cars.

It was perfect for what we needed. Very comfortable and clean. Great amenities. Only issues was restaurant closed at 8:40 when it was supposed to close at 10. We were starving and ended up walking in the rain to get something to eat.

The staff was really nice and it was a nice and clean hotel. The valet parking was new to me, so it took some getting used to and the pool area was really nice!

Unfortunately i had come on a day when there was a family reunion going on so there were no cribs or pack n plays available. The breakfast was a little later getting set up but we waited before we hit the road. Other then that our stay was very good and i look forward to returning.

Area VERY , VERY UNSAFE

Only one receptionist working so wait time was longer than expected, also they gave our room to another guest. I was expecting more variety for vreakfast. Chairs and beds were comfy. Nice lobby but shoul have had more tables in the breakfast area.

The room was very nice and clean. The staff was friendly and very helpful

It was definitely not one of the nicest Hilton properties we’ve stayed at. The staff was excellent. The property is aging. Rooms humid/musty and did not have that Hilton clean feel. Also the pool area had trash around it and hand towels for pool towels

Very clean quite an nice

staff was so rude

Great stay!!

I was harrased by front desk staff about my service dog I would never stay again

Kone