Hilton Atlanta

The experience was wonderful especially with the number of people also in town for the World Cup matches. Only bummer was the elevator service at peak times.

Great place to stay! View was amazing!

Clean rooms with a great view of the city skyline. Staff were extremely helpful. Lovely bar showing the world cup, bit on the expensive side. Good choice of breakfast options for a price.

A1, showers could be better… my nob kept falling off but pressure was fine

This hotel is only nice for show. The beds are terrible. They have them listed as queens and they are definitely full. The pillows are also trash. You would think for this to be a Hilton things would be so much better. The pluming is crappy. Had to wait for assistance after a regular deuce to unclog. Also the room was hot af. In the summer heat it only goes as low as 68. Terrible. Doesn’t feel like 68 at all. Imagine being out in the heat all day, just to come back to your room expecting to be able to be cooled and relax. NOT you’re walking into a sauna. On top of this my search preferences was to have a POOL. This hotel big and expensive for nothing. Doesn’t even have a pool. Overall this stay was not pleasant. Everyone in my family complains about how their back and neck hurts. Oh and there’s only one small elevator that takes you to the parking garage. Holds maybe 5 ppl. So be prepared to wait several cycles at checkout to leave. Speaking of parking can’t forget the asinine fee. I’m just not happy about this at all.

Nice staff, clean room, will be back soon!

.

Hilton has quite a bit to offer, shops, quite a few restaurants, numerous conference rooms, pickleball court, gym, etc., though I did not eat at any of the restaurants at the Hilton, it is convenient having that option. The rooms were clean, however, upon check-in, there was a sticky spot on the floor that I had set in that I had called and told guest services in person. Granted the time of night when guest services was told in person, I wasn’t expecting them to come right away, but wanted them to be aware. They sent up custodial help to clean the spot on the floor. The staff was extremely nice during my stay 10 out of 10 would stay here again.

조식이 좀 비싸긴 한데 상당히 잘 나온다. 디저트 과일도 맘에 듬.

The biggest issue was the condition of the room. Upon arrival, it was obvious that cleanliness was not a priority. The room appeared poorly cleaned, with noticeable dirt and grime in multiple areas. I immediately brought these concerns to the attention of the front desk, expecting that the issues would be addressed promptly. Unfortunately, despite reporting the problems, nothing was done. No follow-up, no offer to move rooms, and no apparent effort to correct the situation. Being ignored after raising legitimate concerns made the experience even more frustrating. To make matters worse, the valet staff left a very negative impression. Several of the valet attendants were impatient, rushed interactions, and seemed overly focused on receiving tips. Rather than providing professional customer service, their behavior felt pushy and uncomfortable. Guests should never feel pressured when simply trying to retrieve or park their vehicle. For a hotel that carries the Hilton name, I expected significantly better standards of cleanliness, responsiveness, and customer service. The lack of attention to guest concerns and the poor experience with the valet staff overshadowed the entire stay. I cannot recommend this property based on my experience and would seriously consider staying elsewhere on future visits to Atlanta.

I am a Hilton’s rewards member, but will never book at this hotel again.

well

Lobby was very nice. Staff was very professional. Rooms clean and comfy. Breakfast was good.

The staff was kind and very helpful.

It was a convention so it was hard getting to the rooms but other than that it was great

Very good

Location. Toilet was still dirty.

Exceptional

Do your research. Its fine but just do your research

BEST EXPERIENCE

Exceptional

Exceptional

Nice rooms, staff was nice The parking situation. The valet wouldn't valet my truck (bc i was staying obe night) and assured me it would fit in the self parking garage. Against better judgment, I tried to park in the underground garage and caused thousands in damage to my truck roof

The cleanliness N/A

Exceptional

It smells very bad. The parking lot is disgusting, and the room smelled like cigarettes.

The cleanliness N/A

It smells very bad. The parking lot is disgusting, and the room smelled like cigarettes.

Exceptional

Nice rooms, staff was nice The parking situation. The valet wouldn't valet my truck (bc i was staying obe night) and assured me it would fit in the self parking garage. Against better judgment, I tried to park in the underground garage and caused thousands in damage to my truck roof

Superb

There was no breakfast we had to even pay for the water. It was too expensive for everything.

Breakfast was extremely cold. Disappointing paying for that

Ok…. They kept trying to charge me before I arrived although I was supposed to pay when I arrived. I called every time they tried to charge me but then told me they couldn’t charge me over the phone. Now…. Everyone I got off the phone, I’d get a notification from my bank stating someone kept trying to charge my card. Once I arrived, due to them consistently trying to charge my card they got a fraud alert and blocked my card. My card was locked for incidence such as this. On top of that, the price changed from 100 to 153 and plus the usual fees. Never again and once we got to the room it was two full size beds that me n my husband couldn’t even fit in the bed together. My son needed a blanket and they gave him a blanket with brown and yellow stains all over it. Never again will I bring my family or bring myself to this hotel. The staff doesn’t communicate with each other and the lady at the front desk that night was nonchalantly giving us a problem. Letting us know we shouldn’t have gotten the deals we received. Never never never never never never again. OAN: the parking garage smelled like urine!!!!

It was very professional the beds were nice

It was one of the cleanest and most well-kept hotels I have ever stayed in. The staff was kind and helpful. $25 for an Old Fashioned. Drinks at the bar were exorbitant. Parking was pretty easy, but if you have anything larger than a mid-size SUV (Acadia, Sorento, etc), forget it. 6ft maximum height and short (in length) spaces. $40 per night unless you are oversized or use the valet. Then it’s $60 per night. The beds were pretty good. Bathroom is tiny, but functional. My only real complaint is that the walls are super thin. You can hear everything - and I mean EVERYTHING - happening in the next room or hallway. Every word, cough, moan and giggle is crystal clear. For what I was doing it was a convenient place to stay. If I was going to party or do business downtown, I’d stay here again.

Exceptional

Super convenient to do downtown restaurants, and bars

The hotel rugs smell old and specially the room.

Accessibility, great parking and friendly staff Nothing

Nothing

Gnat flies in the rooms

It was spacious and clean. Really enjoyed the atmosphere. N/A

Exceptional

It was spacious and clean. Really enjoyed the atmosphere. N/A

Nothing There was no hot water we had to wait to bathe do to that sheets and pillows had spots on them staff didn't understand English carpet had a bad smell as well as the bathroom

There was no hot water we had to wait to bathe do to that sheets and pillows had spots on them staff didn't understand English carpet had a bad smell as well as the bathroom

This was close to everything and easy to reach the MARTA station. The rooms were clean and I was even able to check in a bit early. Everyone was so nice and helpful

All good

Amazing stay

Quick stay. Clean room & bathroom. Great view of the city!

1

Very good

Water pressure was terrible.

Very good

Awesome well mannered staff and clean facilities

Clean and staff was very professional

The shower has not a good channel for the water to go to the bathtub drain, and it goes outside the shower and the restroom floor get some flooding . The breakfast is awesome and the customer service is excellent!! This is why I am giving 5 stars

Pleasant

It was nice

The stay was ok, but we weren’t impressed

We checked in late-night and just needed a place to crash for a couple of hours. Hotel is just outdated terribly. Parking is atrocious. The clearance in the garage is maybe 3/4 of an inch above a Yukon Denali, so be very cautious of parking there (valet parks there as well). There is no security in the garage either. Air conditioning unit rattled loudly all night. Room was not clean. When I walked in, I just made sure there were no bugs to carry back home and went to sleep. This hotel needs a huge makeover, but I'm guessing they'd rather take advantage of unknowing travelers. I would sleep in my vehicle before I ever slept in this hotel again.

Passable

Location Saw a cock roach in dining area

Saw a cock roach in dining area

Location. Nice staff. Smelled like marijuana; not just the hotel; everywhere we went. Too many people for the number of elevators. No pool. Not enough chairs on the landings. Need common area seating at the end of halls, not just at the intermediate floors. Don’t want truck after valet; just want access to truck. Meeting rooms had variable A/C; some cold and some hot. Not enough chairs in some meeting rooms.

Location. Nice staff. Smelled like marijuana; not just the hotel; everywhere we went. Too many people for the number of elevators. No pool. Not enough chairs on the landings. Need common area seating at the end of halls, not just at the intermediate floors. Don’t want truck after valet; just want access to truck. Meeting rooms had variable A/C; some cold and some hot. Not enough chairs in some meeting rooms.

Overall it was great

It was a thoroughly bad experience. The services were terrible: the TV didn't work, the fridge didn't cool, and the air conditioning didn't cool—the room was hot. Housekeeping never serviced the room; I stayed for three nights, and during that entire time, the bed linens were never changed. Customer service was abysmal—the staff provided terrible assistance. I understand that the personnel are young and inexperienced, but they completely lacked professionalism. It was a very poor choice; given all the service failures, it is absolutely not worth the price or the location.

The only thing I didn’t like was my first night after staying the cleaners didn’t change the sheets because I had an accident and there was a small stain. When I returned the next day after being out the bed was made but the sheets weren’t changed. Other than that the stay was amazing

The staff were nice from the time I walked into the hotel until the time I left. The room was nice and spacious.

Exceptional

Exceptional

The Hilton ATL was a Vibe. Elevated mayhem. Loved the bar/lounge. Suite was lovely, view undeniable. 10 on any measure.

Clean room, staff was great,

One night stay, place was very busy but valet staff was very helpful as well as the counter people were quick and efficient.

Good Nothing

Good Nothing

For the price this hotel was very nice and flashy in a convenient area in waking distance from everything

Exceptional

Bad

Very good

None of the outlets in the walls worked, bathroom faucet was leaking, housekeeping never came. Wasn’t a hotel I’d recommend to others. Also send like a dress code should also be enforced. There was lots of questionable attire that isn’t appropriate or necessary for kids to see.

Exceptional

None of the outlets in the walls worked, bathroom faucet was leaking, housekeeping never came. Wasn’t a hotel I’d recommend to others. Also send like a dress code should also be enforced. There was lots of questionable attire that isn’t appropriate or necessary for kids to see.

Very good

Great check in experience, courteous staff, comfortable beds! Shower pressure could’ve been better though!

Clean rooms, good hotel restaurant.

Exceptional

The restrooms need a deep clean. Also I was really upset with the fact that it says I would have continental breakfast included and they made me pay

The breakfast buffet was great. However, I was very disappointed with our waiter. Upon leaving the restaurant, I realized that the waiter didn't give my a copy of my receipt. When I approached him, he told me that he gave me my receipt. Afterward, I spoke to the manager. She went to the back and he came back with the receipt. I also, realized that he never gave me my credit card. Of course, he told me that he gave it back. I checked my purse again and didn't have my credit card. Again, I informed the manager and she spoke to the waiter. Finally, he found my credit card. I'm very disappointed with the unprofessional way this was handled with my credit card.

Location Garage is toxic, heavy fumes, affect breathing. Beds not comfy, bathroom need renovation

Location Garage is toxic, heavy fumes, affect breathing. Beds not comfy, bathroom need renovation

We booked for a king suite, but we got an 2 double bed suite & we paid extra for the “king suite “ .that was our only problem everything else was great, front desk was great, Lana helped us out, loved her ! Room was cleaned, had towels and rags.

The property is tired. The guest rooms and bathrooms are old and need to be updated.

Stuff professional

Lobby Parking

Parking

Veronica was a great help. I needed to check in early for work she was very nice and told me to come in we can get you a room. I want to Thank her very much.

Hotel and room very clean. Had a good place to eat in the hotel. My only complaint is amount you pay for parking for guests. Paid $40 per day to park in parking deck and Im a guest. I understand charging visitors or additional vehicles but guests should not have to pay this much .parking should be included in stay.

i thought the view was nice i thought the rooms was nice i thought it smelled good need a microwave in the room the people across the hall was loud the parking is expensive

i thought the view was nice i thought the rooms was nice i thought it smelled good need a microwave in the room the people across the hall was loud the parking is expensive

Close to where I needed to be.. easy walk from the Marta (downhill) .. made travel from the airport fast and cheap ...not the cleanest and safest feeling train system tho.

Exceptional

EVERYTHING NICE PLACE

Exceptional

The location is right in downtown Atlanta, the hotel staff is very friendly and helpful, it’s a beautiful hotel with a very relaxed atmosphere. The views weren’t as great as the neighboring hotels, but they were nice

The views weren’t as great as the neighboring hotels, but they were nice

Exceptional

Very good

Pleasant stay, overall. I would stay there again.

Superb

Yes

the staff was very welcoming and understanding! N/A

the staff was very welcoming and understanding! N/A

Great stay

Very good

Very good

Never had a chance to Enter property. Called no answer. Not being able to stay and purchase different lodgings and waiting on refund too long it should be instant.

Not being able to stay and purchase different lodgings and waiting on refund too long it should be instant.

Downtown location, close to the airport, attractions and Marta. Clean environment a lot of amenities. Hard to get room service for some reason.(after it was requested). Not sure what the problem is or was.

Downtown location, close to the airport, attractions and Marta. Clean environment a lot of amenities. Hard to get room service for some reason.(after it was requested). Not sure what the problem is or was.

The staff was very friendly and the hotel was very clean

I had a great experience at this Hilton and would definitely return.

Not so good. Traffic noise 23rd Floor? Liked southern elements breakfast, Trader Vic's not so much. Tip included? Not sure. Would not go back.

clean and inviting service

clean and inviting service

Superb

Exceptional

Room was spotless. Ate at Trader Vics... great Breakfast was excellent. Snacks and drinks were very, very overpriced

Great bar and fresh food

Greatnlocation

They went above and beyond to make sure my stay went well

Older property. Rooms were bland. Watch the bar. $44 for a double Bulliet Norman is nuts when the same drink was $24 hours earlier. If you are going to spend the money, there are nicer places. Unimpressed.

Exceptional

Comfortable bed Parking

Comfortable bed Parking

Had 0 interaction with staff everything was well prepared and went straight to my room at 9am !!!! Perfect !!! I was able to come and go as I please and the room was well stocked

The hotel does not have parking, and you have to pay for your car per night.

The Hilton was horrible! There was trash under the desk when we first arrived in our room. Piles of dirty sheets and broken glass in the hallways that was never cleaned up over 3 days/2 nights. Very loud hallways and no one would do anything about it. It took waiting for 10 elevators before there was room. Staff was obviously overwhelmed and unable to handle anything!

it was a good stay

Thank you for a wonderful stay.

Nice atmosphere good place to stay will come back and stay again

Hotel was overwhelmed by the number of visitors and weren't ready for the demand on things like the elevators which were basically not functioning.

Found a roach crawling up the wall in the room.

.

Yes.

Very clean, very comfortable

Very clean, very comfortable

Location Cleanliness and the info online does not match what was given to me. Breakfast was not included whereas it was advertised as it is.

I don’t think a hotel guest should have to pay for parking. The wait for the elevators was terrible because of Decca people it was awful you shouldn’t have people staying there when you had that many Decca people or least tell people your expecting that many people

The early check in was super convenient since I arrived a couple hours earlier. Clean rooms, quiet areas, friendly staff. My first time in a Hilton was nothing short of amazing

Trader Vic’s was a cool restaurant.

The property was great

The service was amazing

Great location

I am happy with my stay and the hotel; however, Booking.com is not responsive. I have requested multiple times the invoice for my stay, but never heard back from Booking.com. The hotel is also not helpful in getting the receipt/invoice, which I crucially need for reimbursement purposes.

Very good

clean room, loved the restaurants, easy to get around

Clean

Excellent staff Excellent rooms The bar was always too busy for instance services.

Great place!!

I like the location it was close to ALOT of things I wanted to enjoy The parking deck was real confusing I kept loosing my car

The hotel was great but I wish there were food options within a closer walking distance.

Very clean room overall. Spacious as well. Staff was wonderful. Room attendant kept it spotless. Near a lot of activities you can walk to. Price was also very fair. Did a fun weekend trip, highly recommend.

Great views

I love the people that check you in. They were well manned and dressed to impress. The hotel was very clear and everyone was nice, smiling and, helpful. I would love to book here again. Me and my sister's loved it.

This hotel is amazing! It’s beautiful on the inside and outside, the rooms are spotless clean, they check in with you through text message to see if you need anything throughout your trip and the whole experience was just wonderful. This is the first time I’ve stayed at a hotel and had no complaints.

Room was a standard room that didn't seem like it had been upgraded for the business traveler. No cell phone chargers on both nightstands, just one. Very small bathroom. Only sized to fit one person at a time.

We had wonderful stay and would stay again in the future.

When you check in at 4 you expect everything to be fresh and smell clean. I walked into my room and it smelled of urine although the receptionist was helpful and got me to another room quickly it smelled the same and I just had to deal with it. everything else was fine.

Very nice hotel and location!

Double check your room before you relax and stay

N/A

Amaizing !! Location, location. Breakfast delicious

I had a wonderful experience at this hotel, with each staff member I interacted with being very courteous. The spacious and clean environment contributed to a pleasant stay, in addition to the storage room feature. I especially enjoyed the fettuccini Italian Pasta; it was delicious. Overall, it’s a great place to have great meetings, relax and unwind. It's a 10/10

Overall my stay here was very good. The staff were super friendly and welcoming! Our room very clean. The lobby looks very nice however they need to renovate the rest of the floors it look dated compared to the other parts of the hotel.

this was a nice hotel to stay at, definitely not as modern as other Hilton hotels, but it was clean for the most part the room air vents were a little dusty. I did eat at the restaurant. The food was good overall a good stay for the price.

what I liked was the location of the property despite the Strip Club adjacent to the property. I liked the staff, everyone was very nice and helpful. I wish I had known about the additional entrance to the hotel garage. the main entrance was very crowded and sometimes hectic. the traffic line to get in the garage was backed up most times.

Hotel restaurants are slow but the food is great

It was all good frfr The way they allow stragglers to hang around

Very clean and organized N/A

Very good

This was a great hotel. Very clean and updated. Pleasant and helpful staff. The marketplace was very convenient.

It was a fantastic stay

It was very nice and the restaurant food was great Everything was good honestly

Everything was excellent about the property the location setting the view. The price was affordable. The food was delicious The only pet peeve about the property was the elevator leading out to the parking deck. There was a long line and people were becoming frustrated.

Very nice hotel. It was my son prom and everything was perfect.

Great

Everything was great with our stay no issues

Bar good, meals small lunches disgusting

Room was very nice and clean. i was even able to check in early aswell. I made use of the basketball court and i had a great time. Highly Recommend this property if you stay in Atlanta!

We have stayed here once before, and were reminded once again how friendly and professional the staff is at this hotel.

was a good property to estay during the Big South, walking distance to GWCC

The bathroom floor was not clean it was dirty and sticky. Staff were friendly. Breakfast was not that great, I expected more options. Compared to other hotel breakfast I felt the options were less for vegiterians.

Aging property, no pool and lackluster support from staff

Excellent

Clean room, very comfortable bed.

The room was clean. Beds comfy. Hotel staff very friendly and professional. Great location. Accessibility to a lot of restaurants and sight seeing. Close to airport. Restaurant in lobby was pleasant. We had breakfast buffet. Nice spread. Friendly and attentive service. I Will stay again

The staff where wonderful!

.

Very helpful staff

Nice location tons of amenities.

The lighting was dim, the bathroom was small, the mirror should've been on a wall instead of the bathroom door and the ironing board was crooked.

Good

yes

Great

Clean room. Location has everything in walking distance. Great breakfast. Prepare for Parking fee. Lyft was available in 5 mins the entire weekend, but again attractions/food is in walking distance. Great family and couple hotel. It’s attacked to the Marriott Marquis so that’s a plus

Very nice, no complaints. Wish it had microwave in the room

Clean room

Good place to stay

This hotel honestly exceeded my expectations. The breakfast was great, the rooms were clean, and the location was perfect. The staff were lovely and made our stay there 10/10

It was a great family experience.

They wanted us to move in the night because housekeeping was not available.

Great Service!

Everything was great except the elevators would back up for over thirty minutes during busy times.

We are so happy to stay at Hilton Atlanta, thank you for your best service, we’ll be back soon :)

Spectacular

Excellent

Beautiful hotel with great service and amenities, will definitely return.

Great hotel over all. No complaints.

Beautiful hotel

We only got food from the market, and it was alright - fairly priced, but not a big variety of options. Didn’t feel like paying $40 for buffet breakfast

So good

Didn't eat in hotel

Thank you for reaching out. Unfortunately, I need to be honest—this was one of the worst hotel stays I have ever experienced. After paying over $600, I returned to the hotel late at night only to find there was nowhere to park. I drove around for nearly 20 minutes before being approached by multiple individuals offering parking in their lots, despite the fact that I had already paid $80 for parking through the hotel. At 2:00 a.m., I had to walk back to the hotel feeling extremely unsafe, only to then be told by a valet that there was a second entrance for parking—information that was never shared with me at check-in. Having to walk alone at that hour, not feeling safe, and then having to go back out again to retrieve my vehicle was a very frightening experience. When I finally accessed the parking garage, I had to park on level H4 with no visible security, which only added to my discomfort and concern. The issues did not stop there. The next morning, my room key would not scan me out of the garage. I then had to deal with a rude parking attendant, despite following instructions from hotel staff to bring in the ticket I received when the key cards failed at nearly 3:00 a.m. This resulted in continued confusion and frustration regarding parking charges that I should not have incurred in the first place. Parking was an issue the entire weekend. Even after having my key cards reprogrammed, they still did not work properly. The constant back-and-forth was exhausting and

Very nice hotel for business travel.

Great Hotel Downtown Atlanta!

I didnt go to the bar or eat Breakfast

Great hotel, clean, friendly staff. Would stay again.

It was a pleasant experience and everything went smoothly.

Linen smelled, carpet in room smelled and needed deep cleaning, “looked clean” but smelled otherwise; hotel staff notified. older hotel that needs to invest in commercial tower scent. Lobby smelt old

It's old hotel but clean bed and rest room. I requested the room close to elevator but far away from elevator even if she said it wasn't busy days. No idea. Location is good. No pool in hotel.

Everything

It was a nice room but the shower temp kept going from hot to cold to cold to hot and the extremely loud pipes or whatever it was were incredibly annoying and disruptive.

Everything about my stay was great!!

The beds were very uncomfortable, and the shower didn’t stay at the temperature you put it on the knob would slowly turn hot.

Great

Loved it. Great on site restaurant

Clean room and friendly staff at the front desk and bar.

The room was clean. Furniture did show some signs of wear. The valet gentleman was kind and friendly during check in.

Staff was so friendly but hotel was outdated

Clean. Kind.

Clean room but thin walls or could have just been a Rudy group outside one night that we could hear. Otherwise, the hotel was nice. Parking is expensive , should be included or discounted for guests .

Room outdated, as well as most amenities in the hotel. Demitri the barter was fantastic. Front staff was good

Checkin representative was extremely kind and inviting

Fantastic

We were there early, when I said early it was early early like around 8:45am. We went there to drop off our bags but staff member let us check in. I wasn’t expecting that at all neither my daughter, we were so happy to have access to our room this early. We got refreshed and explore the city with fresh smell and happy heart. Thank you

The room was very clean. The staff helpful and the view was so beautiful. I would definitely stay here again.

Great

Beautiful foyer

Perfect. Spotless

The rooms were small and dark. The bathrooms very small. I wouldn’t come back. The food options are good at least.

Clean room good location

Good

Everything was perfect

Elevators not working sufficiently, linens dirty

Good

Clean and central location

The burger at

Beautiful room and view. Clean and had plenty amenities. Bathroom kinda of small but good for a short weekend hop.

Clean room

Great staff

Clean

Spotless room, plenty of amenities and restaurants in building

Yes

The room was in good condition but it was very cold at night even adjusting the temp to warm

Everything was great

Make the tv remote work

Great

All 3 of us went downstairs to the desk to let them know our problem. The staff member behind the counter, listened to our concern and moved us down the hall to room 641.Once we moved into that room, that room was bigger than the one we had previously. As we are transferring our items from one room to another, I went to hang our coats up and at the top of the closet on the shelf, there were some grey mens underwear and behind the toilet was dirty. There is also a man lurking in the self-parking garage. We seen this man at least 3 times, we talked to the front desk to let them know and then we still seen him which would include our last day at 7:30a. My best friend and God-Daughter stayed on the 11th floor and said that their room was the same size as ours and her toilet ran all night as well.

Mr Howard was the best and so kind. 4 stars because i didn't like the extreme parking fee.

.

The staff was great!!

Great

Everyone was inviting and had great hospitality

Room and amenities and staff were great. Other guests next door were really loud and kept slamming their door all night so I didn’t get much sleep. It almost sound like they were trying to get in my door at times.

The room was spotless and the staff was really friendly!

Floors and doors worn

The room was spotless and the staff was amazing!

Clean room and staff Just small bathroom

From the moment we valeted our vehicle the staff was friendly, professional and offered comfort for our stay. The young lady that checked us in gave the most professional service I e ever received.

Everything thing stood out, there was excellent service by everyone, plus the rooms were very clean.

Check in was great, staff was friendly. Facility where our event was held was beautiful. I believe it was the Grand Ballroom. We had food at the Southern Comfort restaurant (I believe that’s the name) for lunch one day and it was amazing, service and staff top notch. The marketplace was also incredible. Only complaint which I also expressed to the hotel was the $10 service charge for room service on top of gratuity and tax. All to take an elevator to a room, it’s a rip off.

I recently stayed at the Hilton Atlanta for a business trip and was blown away by the staff. Wanja at the front desk went above and beyond for me as a Hilton Honors member, facilitating an upgrade and early/late check-out that made my schedule so much easier. Tim, the manager, was equally welcoming, making me feel right at home with genuine conversation. The facilities are beautiful. The Salon conference room was perfectly set up with spacious stations and every refreshment you could want. For a quick bite, see Manuela in the marketplace—her hospitality and the hearty lentil soup are 10/10. My only suggestion for the hotel is to improve the driveway logistics. There was significant congestion due to double-parking which delayed my ride-share by 15 minutes. Thankfully I was ahead of schedule, but traffic flow attendants would be a great addition. Aside from that, it was a perfect stay. I'll definitely be back!

Beds were comfortable

Clean room, smooth check-in, staff were friendly.

The rooms are clean and the staff are always so nice.

Very friendly staff and clean room!

We had to call security at 3:00 in the morning due to noise from our neighbors. The walls felt paper thin so disappointing as we were on a business trip and ween able to get a good night sleep.

The staff was great! Valet was amazing and attentive. The room was very comfortable, clean and water pressure was lovely. The weekend was bitter cold, but the room stayed warm, and water stayed nice and hot.

Awesome stay enjoyed it very much.

Nice clean room with great view.

That was amazing The staff services everything incredible

It was a okay stay

Great accommodation. I was stranded by the weather and although my original reservation was thru you they honored an additional night directly by their system...

Everything was good and great location

Old, feeling trap at old building, not clean, pillow is very uncomfortable. Over all the hotel is standard and old! Not good.

Clean and well maintained. Perfect

Very clean and nice staff. Would stay here again

The front desk attendant was rude and nonchalant about daily deposit of $75.00 per day, that I was not advised of prior to my stay. When I asked why a emailed or message was not sent to disclose deposit and parking expectations. The front desk attendant that that was not the hotel responsibly to provide that information, expedited should’ve disclosed that information since I didnt book directly with Hilton.

But only concern Hot water sporadic

The bed and bedding were amazing! The hotel walls were thick and kept things quiet and private. The staff was kind, professional, efficient, and accommodating. The products available, as amenities, were high end and very much appreciated. Room service was always incredibly quick, and the amount of restaurant/food choices available in the hotel were great.

Probably to be expected since it was downtown. My only real complaint was how loud it was at 7am with all the slamming of hotel doors for a solid 40 minutes. We were hoping to sleep in a little but to no avail.

Need free parking it was $60 a day thats too much

Awesme

The room was spotless and the front desk staff was professional.

Very friendly staff.

Only issue was the staff when i called a couple days before to ask a question and was hung up on 3 different times. Complained about it to management

Yes

My bedding was soiled, housekeeping enter into my room when I was in the shower unannounced. The price they charged for parking was ridiculous.

The hotel was lovely. Good amenities in the lobby and the restaurants attached are really stand out. The staff was very friendly and Hilton’s text for help system is one of my favorite features of any hotel I stay in.

Yes

Rooms are clean but the linens in the beds are very stiff and scratchy.

The staff at the front desk that checked me in was very rude. Other than that the room and hotel was very nice.

Good was great!

Didn't do breakfast

The toilet had an internal drip. About every 10 minutes it would have to fill. The place was nice but for $200 it was an awful sleep

I love the hotel design. Very clean rooms and ambience. The front desk lady was amazing and helpful. I was able to check in early which was a savior for me. The location is prime. Overall I would stay again.

Staff wasn’t too polite or welcoming except Sue one of the bartenders

Had a great stay. The room was clean and comfortable, staff were friendly and helpful, and the location was very convenient.

Best hotel I ever experienced top notch

Great

The ironing board was broken and when we left a note we found it neatly back in our closet. Ha ha. There was a bar with bar stools in our suite but no plugs there for the coffee maker so we had to carry to the desk to use. And no real coffee cups just paper. Just an odd design plan….like no thought went into function. Avoid room 2850

Should serve free breakfast as a part of the staying price, along with the parking. The hotel is too expensive and charges for the amenities in the room

Great stay!

Front desk Jamie was very helpful. Appreciated staff opening up additional staff elevator after the Peach Bowl game so we did not have to stand in line a long time! Very helpful !!!

Nice hotel - great location.

Nice luxurious room, smooth check in. Fun, friendly environment for IU Peach Bowl champion fans!!

I didn’t get to eat breakfast. But my stay was awesome and relaxing. The staff was awesome and made sure I was taken care by of. Definitely will revisit.

We enjoyed our stay.

Over all the stay was good... few bumps water pressure and water temp was mid for the shower. Hotel was quick to respond & rectify

I had a late flight into Atlanta and when i called ahead and spoke to Margaret at the front desk, she was incredibly acomadating - considering i checked in at almost 2:00 AM! The hotel does look a little older but the staff was amazong. Will defintwey stay again when I come back o this area for work.

Amazing

Greta place

We had a great experience. No complaints. Will staying there again on my next trip to Atlanta.

The room with the skylight view was wonderful. Amenities could use some improvement as can the actual propert itself. Walking in from outside it seemed runned down.

Need walk in showers

No complaints

Friendly staff, clean room, great location to almost everything downtown.

Staft

Great room. Clean and good location. The check in was kind of slow moving but they were apologetic for the delays.

Slept good

Excellent service great customer service nice clean hotel definitely will visit again

From desk staff was courteous and friendly. Room and hotel were clean.

Clean room*, pillows were soft, loved the bathroom.

Great Experience Guest and Staff !!!!

Hotel was nice and staff was pleasant!!

We were disturbed by a barking dog for hours and the hotel staff moved our room. The second room had a smell to it heavy with cologne or something else. The hallways smelled strongly of weed.

NA

clean room, friendly staff

Yes everything was great!

There was a dirty wag lying across the chair and the sheets were dirty I had to move to another room

Way to much traffic noise

The room was extremely humid to the point I couldn't even enjoy my "skyline" view just horrid. Not to mention the check in drama

Room was good

Room was super clean and had a wonderful stay

Staff friendly. Atmosphere nice.

The staff was very considerate of my stay and all my requests. My favorite part was the convenience shop on the main floor for quick accessible meals and microwave access. It is a bit awkward to enter a lavish lobby when you only want to hear up a quick meal, if they had more microwave areas on other floors, that would have been great.

Chicken Sausage was terrible. Grits was runny.

Room was spotless and staff was very pleasant and helpful

Everything was great.

Room clean and the staff very nice

Clean room

Nice

The room was clean and the staff were efficient and very nice.

Clean room, quick and efficient customer service.

Valet was excellent

3 stars for the location and the price. But very disappointed stay. We booked a double bed which online showed as two queens only to have two full size beds in the room. The rooms were out dated and the water pressure was horrible in the shower. Usually have a great experience with the Hilton but this was the first time.

The staff was amazing. Every staff member I interacted with was very kind. The breakfast was nice. For the most part, the room was fine except the bathroom. The fan for the ventilation wasn’t really strong, so the bathroom was very foggy and moist after a shower. Also, the tub wasn’t very clean. The tub should be fully replaced as it looks old and out of place in the bathroom. The facet and shower head seemed new but the tub seems as if it’s been there since opening. A good thing about the bathroom is the water temperature. The water doesn’t turn cold after a while and can get VERY hot.

Not happy

Courteous staff, can walk to Peachtree Center and the MARTA without ever needing to go outside

WiFi didn't work at all Staff were nice

There is a full restaurant and cafe. We only tried the cafe. But a good variety of offerings and snacks. Liked the chia pudding.

The Receptionist is very helpful

I loved the view! The staff were efficient, knowledgeable and friendly.

I was forced to pay to retrieve my packages from the fedex instead of the hotel holding them for a couple days. Made me feel like I was getting nickel and dimed for what is a standard service any other decent hotel would provide. The wifi was also extremely inconsistent, and shower would not go below scalding hot, but otherwise the staff were pleasant and everything was clean.

Staff was great. Bar

Clean

Room very clean and nice.

Had urine on the toilet seat when I arrived but overall still a good experience

Everything about the hotel was great!!

definitely needs some renovations, carpet needs steam cleaning. Parking was terrible. Denied Valet services- maybe because of staffing issues.

Did not have breakfast at the hotel

The manager at check-in was very cold. Everything else was nice.

Clean inside hotel. Staff and valet were very friendly

Good stay

Staff was oh so friendly and helpful. Everything was clean , and neat.

Shower was broken. Cable wasnt working at somepoint. Also was not informed about incidental fee.

The room and staff was nice

Great customer service

Enjoyed my stay Breakfast buffet was delicious bed was comfy no complaints definitely looking forward to my next visit there soon.

Staff

Great service

Great stay. Loved the access to all the other hotels.

Nice hotel with a friendly staff. The only complaint is the hotel restaurant is understaffed and you had to wait some time before you get your food.

Staff were excellent

Always a pleasant experience

There was a strong smell of marijuana in my room.

Big hotel, but helpful staff, providing 3 restaurants is another plus

5 Stars

Hotel was great. Fantastic downtown location, clean rooms and very friendly staff. On site lounge and restaurants were great, if not a little bit high priced, but i honestly expected that.i would stay again.

Hotel was fine. Trader Vic’s was very cool. Elevators were broken creating huge delays to and from the lobby.

The hotel staff checked on me throughout my stay to ensure I was good and well taken care of. Its been a while I felt really good about my stay. Hilton Atlanta porvided red carpet first class service.

Elevators was down wait time to get up and down was 30 minutes +

Helpful staff, great weekend stay

The room is very outdated as well as the entire property. I can tell they’ve tried to add some stuff here and there in the lobby area, but I’m still not impressed for the price I paid. The elevators were terrible. There are 8 and I swear only two worked. That was ridiculous. And when you rode them they seemed really old and made strange noises and no security features such as needing to use your key card to get to a floor. I won’t be staying here again.

Nice hotel but building is old.

Everything was good except for the elevator situation.

Amazing

Awesome stay!!

Greta location and friendly staff

2240 was not spotless but clean a little dust on the mirror in bedroom area but the main thing was the black mold growth around the silver part in the bathtub that came off in my bath water when I touched it to see what it was.

Room was extremely clean and staff was absolutely fantastic!

Stolen food delivery. Staff was not on top or aware whatsoever

Noise

The room was okay. The staff were great! Overall satisfactory experience

I booked the room. My mom tried checking in because I wasn’t scheduled to arrive until the following morning. The hotel refused to check her in and said she needed her own reservation. She booked a new reservation. Hotels.com said they’ve approved the refund but the manager required to approve/sign off has failed to do so.

Otherwise staff were very nice and the Market Place, though pricey, was a great convenience.

Great stay

Daily dusting does not happen at this hotel

Room had a mildew smell. Bed was comfortable until we saw the comforter and the

Great stay

Very nice

It was amazing

The staff, ambiance, and rooms were amazing

Had to get room changed 3 times on arrival & everytime we called down for nobody answered , heat wasnt working .

Close to most of the restaurants and museums

AC made loud noises all night long making impossible to rest. In rop of that, someone try to break into the car at the hotel parking lot? What I am paying parking of there is no security? My car is damaged.

Had a great stay. No complaints.

The aesthetic of the hotel was to remember, especially the outdoor shaft elevators and the design of the lobbies.

Hilton Atlanta was nice, great view, clean rooms and courteous employees. But i recieved a message asking about how was the breakfast which we were never aware of. Hope next time we are better informed.

Very nice room and hotel. Comfortable and quiet. Able to walk places.

NOT CLEANLY, ROACHES IN MY ROOM. ALTHOUGH

Clean room, pleasant staff

Clean. Great customer service. The coffee shop they have is amazing

Clean room , professional staff

Very bad experience of this, bad management for managing group in the hotel

Great hotel downtown

Staff was friendly

Absolutely gorgeous hotel! The room was clean and very comfortable. Staff were very helpful.

Comfortable place to stay in downtown Atlanta.

It was okay. The shower did not have hot water, and there was a long hair in my mini fridge. That was gross, but I didn't need the refrigerator for the majority of my stay. I did see that some of the food in the market was 2 days past its expiration date, and the turkey sandwich was dry and the bread was hard.

Front desk was wonderful. Kind, courteous, graciously accommodating. Really made our quick trip. Will definitely stay again.

Our room was spotless with a beautiful view of this city. As requested and the staff was pleasant and courteous. I only wish when booking through Expedia. I would have entered my honor's number.

The room and staff were amazing

Stunning City Views

Clean

Everything was good

Secure key elevator to access hotel rooms. Anyone can access guest rooms via elevator.

Good

Great

Yes

Clean

Yes

Room was spotless and friendly staff

Nice room, gorgeous city views. Small bathroom but no complaints!

The elevator was making loud noises, and my room was right next to it. For the first few nights, I thought the rattling sound was caused by the wind, but the day before I checked out, I realized it was actually the elevator. Because of that noise, I wasn’t able to sleep well.

Nice, clean, convenient

Staff was great - our room didn’t have any cold water though, could change the shower from scalding hot.

Rooms were clean. Dinner at southern kitchen was amazing. Staff members were friendly and very helpful. 15 minutes walk to World of Coca Cola , aquarium, and 5 star restaurants.

Staff were courteous. The room was clean.

Hermoso y limpio

The room was nice .

Pro

Yes. Every thing was great. Staff was pleasant and

Clean room nice staff

Nice stay.

Yes great

The room was super clean. The valet was very responsive and polite.

I didn’t know before I came I had to pay to work in the self parking.

Staff was friendly and amazing, the rooms were great and I appreciated them putting our two rooms next to each other.

Clean just smells like smoke

Great staff and clean room's.

Nice and very clean room.

Great hotel

Room was immaculate. The surrounding amenities was great.

Terrible staff.

Hotel was clean , great view and front desk was very helpful

Lack of communication. Other issues are not permitted in the review

Fast check-in, Clean room, Great location, Food options, Friendly staff

Staff friendly. Room was very clean!

Close to public transportation and always clean!

Great food options

Yes just the WiFi was bad from time to time

It was sub par and definitely a low class, budget experience. Will definitely pay for the five star hotel next time instead of trying to save a few hundred dollars.

Yes room very clean and the staff very polite.

Very helpful staff , clean rooms . It was nice to have different kind of restaurants inside. Not far from the airport. I just wish ,they had a shuttle to the airport.

Nice staff clean rooms and nice hotel

Room was neat and clean. Everything was perfect.

The hotel lobby area was fabulous until you got to the elevator, elevator was extremely old and it on seem like out of the eight they had only 2 worked now to the room the bathroom wasn’t really clean it was cashews on the floor and the shower was backed up and the phones didn’t work it was impossible to reach to front desk I literally had to go all they way down to the front desk every time I needed something, and the hotel was freezing

I had to change my reservation because it was booked under my husband name for the friends and family and he was not going to be in until a few hours later and because it’s a friend and family I couldn’t get a room without him being there! Unacceptable

Free coffee😀

Room was clean. Older decor in rooms. Friendly staff and great location.

The heat wasn’t working properly and as compared to my Hilton stays at other locations this location didn’t meet my expectations. Nevertheless, that’s because my other experiences were great.

Staff and amenities were fantastic! Shoutout to Southern Elements bar staff! I will definitely stay here again.

The room was good

Nice scenery and clean facility