Courtyard by Marriott Atlanta Vinings/Galleria
About Courtyard by Marriott Atlanta Vinings/Galleria
Courtyard by Marriott Atlanta Vinings/Galleria has a fitness center, terrace, a restaurant and bar in Atlanta. The property is located 2.2 miles from Cobb Energy Performing Arts Centre, 2.3 miles from Truist Park and 6.4 miles from Atlanta History Center. The hotel features an indoor pool, a 24-hour front desk and free WiFi throughout the property. The breakfast offers à la carte, continental or American options. Atlantic Station is 9 miles from the hotel, while High Museum of Art is 9.4 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally clean and modern with a convenient location. However, there are mixed reviews about the staff's friendliness and efficiency. Some guests experienced issues with room amenities and services.
- Clean and modern hotel
- Convenient location
- Inconsistent staff friendliness and efficiency
- Issues with room amenities and services
- 5/5
It was clean and safe
- 5/5
The staff was was friendly and knowledgeable. The hotel was very clean and well maintained.
- 3/5
Took a long time check in since there was issues with their internet. Staff was nice. I was disappointed that we had a room on the ground floor. I had a view of a courtyard with tables right outside my window. Literally right outside my window. If I had a sliding glass door I could of at least used the patio! Had to keep my curtains closed the whole time. Not happy. And the refrigerator was a waste of space. I had to turn my food container on it's side to make it fit.
- 5/5
Outside of them not Having enough wash clothes, our stay was outstanding! Clean, friendly staff, Starbucks downstairs , bar and pool, smell good walking through lobby!
- 4.5/5
Superb
- 3/5
Location and front desk and gym Maids didn’t come Shower leaked
- 3/5
Location and front desk and gym Maids didn’t come Shower leaked
- 5/5
Staff was great. Nice bar and sitting area. Our room had a great view of the Atlanta.
- 5/5
Verrrrry clean
- 5/5
Where it is located. The amenities. The breakfast guy was nice. The shower curtain had what appeared to be a blood stain on it. And I thought I asked for a patio but did not receive. And the bath tub stopper was broken and nasty so my daughter couldn’t take a bath.
- 5/5
Where it is located. The amenities. The breakfast guy was nice. The shower curtain had what appeared to be a blood stain on it. And I thought I asked for a patio but did not receive. And the bath tub stopper was broken and nasty so my daughter couldn’t take a bath.
- 5/5
Spacious room.
- 5/5
Exceptional
- 5/5
Shower leaked and not enough water pressure
- 4/5
Water pressure
- 5/5
Treadmill,, location, room Shower leaked and not enough water pressure
- 4/5
Location and gym Water pressure
- 2/5
Front desk staff unprofessional and unwilling to accommodate simple request to avoid having to change rooms for a 2 night stay. Ultimately paid for upgrade and opted not to upgrade after seeing the room and staff refused to refund the upgrade charge. Won’t be back!
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 3/5
There should be better notation of the rooms with balconies. The TV cut on and off and changed channels on its own, without prompt, at random times of the day and night. The shower has a partial glass door.
- 3/5
There should be better notation of the rooms with balconies. The TV cut on and off and changed channels on its own, without prompt, at random times of the day and night. The shower has a partial glass door.
- 5/5
This is my new favorite staycation spot! The location is amazing! Room… amazing! Balcony… amazing!! City view… amazing! Parking… amazing! Bar… amazing! Pool… amazing! Jeffrey… AMAZING AMAZING AMAZING! Can’t wait to visit again next month!
- 5/5
This is my new favorite staycation spot! The location is amazing! Room… amazing! Balcony… amazing!! City view… amazing! Parking… amazing! Bar… amazing! Pool… amazing! Jeffrey… AMAZING AMAZING AMAZING! Can’t wait to visit again next month!
- 5/5
Exceptional
- 4.5/5
Everything They don’t put water bottle in the rooms.
- 3.5/5
Good
- 4/5
Pool was closed the first night due to the snow storm but other than that it was pleasant
- 4/5
Clean neat friendly staff Pool was closed the first night due to the snow storm but other than that it was pleasant
- 5/5
Exceptional
- 1.5/5
Did not eat at the facility. Two of the five nights were horrible. The A/C was broken in one room and the water was broken in the other room. I spoke with the manager regarding reimbursement and he offered points. That was unacceptable. I requested a reimbursement and that was not done even though he agreed to that. I feed that the facility was a horrible experience.
- 0.5/5
Refund Refund
- 5/5
Very clean and quiet. Great views of the city. Staff was friendly.
- 5/5
Bedroom and amenities clean and ready available, staff is friendly
- 5/5
Bedroom and amenities clean and ready available, staff is friendly
- 5/5
The staff was very friendly
- 5/5
The staff was very friendly
- 4.5/5
It was just ok. I did not like that there was not a shower door.
- 5/5
Well kept property in excellent condition.
- 5/5
Great staff
- 5/5
Great hotel staff and pool indoor heated
- 5/5
Great hotel staff and pool indoor heated
- 5/5
Clean rooms and friendly staff.
- 5/5
Clean rooms and friendly staff.
- 5/5
Everything was amazing times 10
- 5/5
Everything was amazing times 10
- 5/5
just had coffee. it was ok but costly Overall a great place to stay Check in clerk could have been more helpful and personable.
- 5/5
Great staff and room was very clean. It was way bigger than i expected and it’s down the street from cumberland and the battery. Would definitely recommend and book again
- 5/5
Great staff and room was very clean. It was way bigger than i expected and it’s down the street from cumberland and the battery. Would definitely recommend and book again
- 4.5/5
Nothing
- 5/5
Very clean Good location Nothing
- 5/5
Amazing staycation to celebrate my birthday filled with relaxation
- 5/5
Amazing staycation to celebrate my birthday filled with relaxation
- 5/5
Clean rooms, friendly staff..highly recommended. Will stay again anytime
- 5/5
Clean rooms, friendly staff..highly recommended. Will stay again anytime
- 5/5
Nice property
- 5/5
Nice property
- 5/5
Breakfast not included with room
- 5/5
- 5/5
- 5/5
The staff is amazing at this property.
- 5/5
The staff is amazing at this property.
- 0.5/5
Billed my credit card after I left for over $1800. Managers were non-responsive. Moved my room with no notice. Hotel staff canceled my reservation while I was there so I had to make a new one. Staff stole my personal toiletries. Could not get any compensation. Billed my credit card everyday for 3 weeks after trip. No callback from management. HORRIBLE EXPERIENCE! Had to call customer seeking 25x.
- 5/5
Clean staff was very helpful
- 5/5
Staff was friendly and helpful. Facility was clean and well located in the city. Road construction near
- 4/5
Staff was excellent
- 4/5
Staff was excellent
- 2/5
No quarters for laundry, sent to local QT that also didn’t have any quarters. Water pressure not very strong and flaw with the shower, all water runs onto the floor.
- 2/5
No quarters for laundry, sent to local QT that also didn’t have any quarters. Water pressure not very strong and flaw with the shower, all water runs onto the floor.
- 5/5
Excellent hotel, love it
- 5/5
Excellent hotel, love it
- 5/5
The hotel is super nice, I love my room and the location is perfect. Definitely enjoyed the stay. One comment is the parking lot is small and gets full at night during my weekend experience. Could be challenging parking late at night.
- 5/5
The hotel is super nice, I love my room and the location is perfect. Definitely enjoyed the stay. One comment is the parking lot is small and gets full at night during my weekend experience. Could be challenging parking late at night.
- 3/5
We had a nice balcony, the location is perfect! Large room with high ceilings. The floors were stained with yellow. The balcony door and adjoining room doors didn't lock, which they couldn't fix so we had to rig them to keep them shut, not the safest feeling. The room was facing a road, which was a little loud, but okay. The pool is mostly clean but needs a lot of repairs around the tiling. Breakfast is not included and was pretty pricey for a very small selection. We have stayed 2 years in a row but will likely stay at another nearby hotel next year. The location is in a beautiful area! The TV remote didnt work half the time and the TV was hung crooked.
- 4.5/5
N/A
- 5/5
My only concern is no one responded to my housekeeping request for additional towels via the Marriott app.
- 5/5
My only concern is no one responded to my housekeeping request for additional towels via the Marriott app.
- 5/5
Beautiful atmosphere & room decor. Huge TV & loveseat with ottoman was nice. Must use key to use elevator so deliveries must be received in the lobby. Front desk staff were young and not the best at interaction but did complete all tasks we needed. Price doubled for a room after we checked out, due to a large event. We stayed an additional night at another hotel due to the large increase.
- 5/5
Beautiful atmosphere & room decor. Huge TV & loveseat with ottoman was nice. Must use key to use elevator so deliveries must be received in the lobby. Front desk staff were young and not the best at interaction but did complete all tasks we needed. Price doubled for a room after we checked out, due to a large event. We stayed an additional night at another hotel due to the large increase.
- 5/5
The view of city skyline
- 5/5
The view of city skyline
- 5/5
This is my fav staycation hotel. When I want to get away, relax, take a swim indoors, chill out with friends and family on the patio or the lobby, this is my absolute first choice. Conveniently located near the highway in Smyrna, clean, cozy, professional and laid back. Keep up the good work Mariott!
- 5/5
This is my fav staycation hotel. When I want to get away, relax, take a swim indoors, chill out with friends and family on the patio or the lobby, this is my absolute first choice. Conveniently located near the highway in Smyrna, clean, cozy, professional and laid back. Keep up the good work Mariott!
- 3/5
Check in was quick and easy but the room had lots of broken things and the bathroom shower was not clean. The hall smelled heavily of pot.
- 3/5
Check in was quick and easy but the room had lots of broken things and the bathroom shower was not clean. The hall smelled heavily of pot.
- 5/5
Very Quiet. Staff excellent
- 5/5
Very Quiet. Staff excellent
- 5/5
The front desk attendant was phenomenal, her name was Ashley!
- 5/5
The front desk attendant was phenomenal, her name was Ashley!
- 4/5
Xxx
- 4/5
Xxx
- 5/5
Very clean and comfortable hotel
- 5/5
Very clean and comfortable hotel
- 5/5
Very clean and well kept
- 5/5
Very clean and well kept
- 5/5
Average trip to visit family
- 5/5
Average trip to visit family
- 5/5
The property was very clean and in a great location and everybody was very nice and helpful. Will definitely stay at this location again.
- 5/5
The property was very clean and in a great location and everybody was very nice and helpful. Will definitely stay at this location again.
- 5/5
Fast and easy check in. Excellent staff and quiet compared to other hotels in the area by the main roads.
- 5/5
Fast and easy check in. Excellent staff and quiet compared to other hotels in the area by the main roads.
- 5/5
I would love to stay here again ✅,🥰
- 5/5
I would love to stay here again ✅,🥰
- 4/5
This is my second stay at this property. For business this location is very convenient to nearby office properties, and is generally quiet and safe. Biggest issues - when I entered my room, the liquid soap dispenser was on the shower floor with a large exposed nail. I didn't report it, but I would have expected housekeeping to do so during my two night stay. The air conditioner was very noisy and I could hear sounds from the room above me. I waited more than 10 minutes in line to order coffee.
- 4/5
This is my second stay at this property. For business this location is very convenient to nearby office properties, and is generally quiet and safe. Biggest issues - when I entered my room, the liquid soap dispenser was on the shower floor with a large exposed nail. I didn't report it, but I would have expected housekeeping to do so during my two night stay. The air conditioner was very noisy and I could hear sounds from the room above me. I waited more than 10 minutes in line to order coffee.
- 4/5
Nice property. Very convenient and walkable.
- 4/5
Nice property. Very convenient and walkable.
- 5/5
Ashley was real sweet and made sure we were taken good care of!
- 5/5
Ashley was real sweet and made sure we were taken good care of!
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Amazing. Clean hotel. Very friendly staff. Would absolutely stay here again
- 5/5
Amazing. Clean hotel. Very friendly staff. Would absolutely stay here again
- 5/5
We stayed here for the Conan Gray concert and the location is perfect. The cutest shops and restaurants and still close enough to have lunch downtown. We will be staying here again!
- 5/5
We stayed here for the Conan Gray concert and the location is perfect. The cutest shops and restaurants and still close enough to have lunch downtown. We will be staying here again!
- 5/5
Good
- 5/5
Good
- 5/5
Awesome place
- 5/5
Awesome place
- 5/5
Everything was great from check in to check out
- 5/5
Everything was great from check in to check out
- 5/5
Great staff!!
- 5/5
Great staff!!
- 5/5
Clean, Clean, Clean - great staff and place to stay - Thank you!
- 5/5
Clean, Clean, Clean - great staff and place to stay - Thank you!
- 5/5
For Atlanta, hands down the best property! Last minute booking and glad I did. Courteous staff, clean property, spacious rooms and high tech gym. Best of all, no hassle parking.
- 5/5
For Atlanta, hands down the best property! Last minute booking and glad I did. Courteous staff, clean property, spacious rooms and high tech gym. Best of all, no hassle parking.
- 5/5
Very nice and clean hotel
- 5/5
Very nice and clean hotel
- 5/5
Im picky about where I stay, but this is a good hotel in a good location and it was quite. Nice staff.
- 5/5
Im picky about where I stay, but this is a good hotel in a good location and it was quite. Nice staff.
- 5/5
The staff were incredibly nice and helpful. The room and common areas were clean and comfortable, clean, and very modern. The mattress, pillows, sheets... super comfortable. I slept very well. My only concern was the low water pressure in the shower
- 5/5
The staff were incredibly nice and helpful. The room and common areas were clean and comfortable, clean, and very modern. The mattress, pillows, sheets... super comfortable. I slept very well. My only concern was the low water pressure in the shower
- 4/5
I like the view to downtown Atlanta.
- 4/5
I like the view to downtown Atlanta.
- 5/5
Exceptional staff and awesome accommodations
- 5/5
Exceptional staff and awesome accommodations
- 5/5
Great staff
- 5/5
Great staff
- 5/5
It was good stay. The hotel is very modern, especially for a Courtyard. Seems to be new or newly renovated. Had booked a room with a pull-out sofa and even called a few days in advance but got a King only. It was fine but a little disappointed in that.
- 5/5
It was good stay. The hotel is very modern, especially for a Courtyard. Seems to be new or newly renovated. Had booked a room with a pull-out sofa and even called a few days in advance but got a King only. It was fine but a little disappointed in that.
- 5/5
We booked this hotel because we were attending a concert at the ballpark. The hotel was very clean and modern and tucked away in.a quiet business park. The room was huge, bed was super comfy and the bathroom was large and very modern. Although proximity is close to the ballpark (@ 2 miles), I wouldn't recommend walking there as you do go through dark area with no sidewalks. We ended up catching sn uber.
- 5/5
We booked this hotel because we were attending a concert at the ballpark. The hotel was very clean and modern and tucked away in.a quiet business park. The room was huge, bed was super comfy and the bathroom was large and very modern. Although proximity is close to the ballpark (@ 2 miles), I wouldn't recommend walking there as you do go through dark area with no sidewalks. We ended up catching sn uber.
- 5/5
Nice place
- 5/5
Nice place
- 4/5
The room was good but needed some care on loose electrical outlets, there was no shower door and water was splashing to the floor of the bathroom many other minor things that the maintenance has to take care of
- 4/5
The room was good but needed some care on loose electrical outlets, there was no shower door and water was splashing to the floor of the bathroom many other minor things that the maintenance has to take care of
- 5/5
Great stay. Vinings is close to everything. My room was decorated nicely and housekeeping did a wonderful job on it.
- 5/5
Great stay. Vinings is close to everything. My room was decorated nicely and housekeeping did a wonderful job on it.
- 3/5
The front desk personnel were good.
- 3/5
The front desk personnel were good.
- 5/5
From the front desk to the bartender & cleaning staff- this was one of the best experiences I’ve had at a Marriott property. EXCELLENT!!!
- 5/5
From the front desk to the bartender & cleaning staff- this was one of the best experiences I’ve had at a Marriott property. EXCELLENT!!!
- 5/5
Nice facility
- 5/5
Nice facility
- 4/5
Front desk water was not replenished and breakfast is extremely expensive. Rooms are not cleaned every day.
- 4/5
Front desk water was not replenished and breakfast is extremely expensive. Rooms are not cleaned every day.
- 5/5
The rooms were excellently appointed and attended. Front desk staff were professional and welcoming! Parking needs improvement; it's limited and many spaces are far from the entrance. I would definitely recommend this location and stay again!
- 5/5
The rooms were excellently appointed and attended. Front desk staff were professional and welcoming! Parking needs improvement; it's limited and many spaces are far from the entrance. I would definitely recommend this location and stay again!
- 5/5
Location
- 5/5
Location
- 5/5
Great!
- 5/5
Great!
- 4/5
I liked the aesthetics of the building and the room was nice as well. Depending on which room you get the view was beautiful but it still was a nice view regardless. Would definitely stay again.
- 4/5
I liked the aesthetics of the building and the room was nice as well. Depending on which room you get the view was beautiful but it still was a nice view regardless. Would definitely stay again.
- 5/5
Stayed overnight for my daughter’s birthday. Last minute decision due to severe weather forecasted for the route home. Glad we stayed at this hotel. It was very very nice
- 5/5
Stayed overnight for my daughter’s birthday. Last minute decision due to severe weather forecasted for the route home. Glad we stayed at this hotel. It was very very nice
- 5/5
Very clean I just didn’t like the pool closing at 9 we need later pool times.
- 5/5
Very clean I just didn’t like the pool closing at 9 we need later pool times.
- 5/5
Great solo stay. Loved the keycard feature to reach your floor! Quick check in & out.
- 5/5
Great solo stay. Loved the keycard feature to reach your floor! Quick check in & out.
- 5/5
Great hotel! Clean and modern. We would definitely stay here again.
- 5/5
Great hotel! Clean and modern. We would definitely stay here again.
- 4/5
Limited food, basic. TVs on side wall design in room is awkward. Everything else good.
- 4/5
Limited food, basic. TVs on side wall design in room is awkward. Everything else good.
- 5/5
Only thing is the credit card machine was declining my card when there was plenty of money. I called my credit card company and they said I have no restrictions. The card should work. The person at the desk ran my card manually and my card worked.
- 5/5
Only thing is the credit card machine was declining my card when there was plenty of money. I called my credit card company and they said I have no restrictions. The card should work. The person at the desk ran my card manually and my card worked.
- 5/5
Nice experience in the hotel, almost everything.
- 5/5
Nice experience in the hotel, almost everything.
- 3/5
Place is clean and smells clean. Place is in a nice area. Bed is good. People are very nice and mean well. However, some significant annoyances were present. Internet on floor 5 where I was never worked despite 2 front desk complaints and an email to managers Lindsay and Rashad. No one followed up! The A/C/Heater is annoyingly loud, they only cleaned my room once in 4 days, 5 nights despite the room being unoccupied without signs on the handle, pillows are garbage, and the neighbors heater/A/C is loud enough to creat a constant low frequency sound at night. Only stay for a short period of time if its for pleasure and not business.
- 3/5
Place is clean and smells clean. Place is in a nice area. Bed is good. People are very nice and mean well. However, some significant annoyances were present. Internet on floor 5 where I was never worked despite 2 front desk complaints and an email to managers Lindsay and Rashad. No one followed up! The A/C/Heater is annoyingly loud, they only cleaned my room once in 4 days, 5 nights despite the room being unoccupied without signs on the handle, pillows are garbage, and the neighbors heater/A/C is loud enough to creat a constant low frequency sound at night. Only stay for a short period of time if its for pleasure and not business.
- 2/5
When I bought some food from the hotel store, they couldn't print a receipt for me to get reimbursed by my company. Printer problem, then putting printer in the paper, then they can't find the receipt, then they promised to have it delivered to my room. I called the front desk 3 times and they kept saying "we won't forget you" and then promptly forgot me
- 2/5
When I bought some food from the hotel store, they couldn't print a receipt for me to get reimbursed by my company. Printer problem, then putting printer in the paper, then they can't find the receipt, then they promised to have it delivered to my room. I called the front desk 3 times and they kept saying "we won't forget you" and then promptly forgot me
- 4/5
Great stay. Clean and spacious
- 4/5
Great stay. Clean and spacious
- 5/5
Hotel was built in 2019 so it is up-to-date and modern. Was extremely clean, must have room key to access upper floors so it felt very secure, and the staff was exceptionally friendly. It was not really walkable to Truist Park but Uber was a quick ride! Loved this hotel and the surrounding community was beautiful!
- 5/5
Hotel was built in 2019 so it is up-to-date and modern. Was extremely clean, must have room key to access upper floors so it felt very secure, and the staff was exceptionally friendly. It was not really walkable to Truist Park but Uber was a quick ride! Loved this hotel and the surrounding community was beautiful!
- 3/5
I recommend booking queen beds if you need space. The king rooms are really small. I liked the room with the balcony, I was able to get fresh air, which I appreciated. Thank you.
- 3/5
I recommend booking queen beds if you need space. The king rooms are really small. I liked the room with the balcony, I was able to get fresh air, which I appreciated. Thank you.
- 3/5
I had issues with the same person there. I called for housekeeping. They said they would be back in two minutes. An hour later, no one came. Then we they came, no one spoke English so I couldn’t communicate everything I wanted to say, only some words because I’m not fluent in Spanish. All of the housekeepers were very sweet, but they didn’t even understand the word towel. All in all it got done but not without the front desk clerk being unnecessarily rude without reason.
- 3/5
I had issues with the same person there. I called for housekeeping. They said they would be back in two minutes. An hour later, no one came. Then we they came, no one spoke English so I couldn’t communicate everything I wanted to say, only some words because I’m not fluent in Spanish. All of the housekeepers were very sweet, but they didn’t even understand the word towel. All in all it got done but not without the front desk clerk being unnecessarily rude without reason.
- 2/5
No one came. I went downstairs & they told me that maintenance gets there at 5pm & they would take a look at it. Keep in mind, a third party company & maintenance on site is two different things. So, at that point two things were communicated. I came back very late that night, so I went downstairs in the morning & asked them if the company came to fix the streaming issues, then I got a completely different response. They finally just admitted that most of the rooms do not have streaming services & it’s pretty much always been that way & it wasn’t going to be fixed. They need to fix this issue for all rooms.
- 2/5
No one came. I went downstairs & they told me that maintenance gets there at 5pm & they would take a look at it. Keep in mind, a third party company & maintenance on site is two different things. So, at that point two things were communicated. I came back very late that night, so I went downstairs in the morning & asked them if the company came to fix the streaming issues, then I got a completely different response. They finally just admitted that most of the rooms do not have streaming services & it’s pretty much always been that way & it wasn’t going to be fixed. They need to fix this issue for all rooms.
- 3/5
This property had microwaves in the rooms. That was convenient. I would stay here again, but I had a lot of issues with staff, the televisions, & ants. The ants got in the bed so I slept on the hard couch for a night. When I got back to the room, ants were all over the place. They managed to get in closed bags. I was compensated but my issues didn’t end there. They finally moved me which required me to move all my things on the micro cart AGAIN. When I needed help to move at checkout, they claimed that I couldn’t get help from the same person because their boss said that he couldn’t tip me because I “didn’t tip him” but I gave him $15. That was a mess. After being there for two days & advising the staff that I had a service dog when I checked in, a rude employee harassed me about my service animal & attempted to talk to me like I was a child. She asked me where my permit for my animal was. My dog had her service dog gear on with a reflector that shows that. After being bit by ants, traveling, not getting any rest from the night prior, & moving from room to room because of their ant problem, I just wanted to go to sleep. When I told her that I already cleared everything, she asked me why I need her, what’s wrong with me, etc. which is illegal. She literally harassed me & followed me. They can definitely do a little better with training. I understand that it’s not a 5 star hotel, but there were a-lot of issues with communication.
- 3/5
This property had microwaves in the rooms. That was convenient. I would stay here again, but I had a lot of issues with staff, the televisions, & ants. The ants got in the bed so I slept on the hard couch for a night. When I got back to the room, ants were all over the place. They managed to get in closed bags. I was compensated but my issues didn’t end there. They finally moved me which required me to move all my things on the micro cart AGAIN. When I needed help to move at checkout, they claimed that I couldn’t get help from the same person because their boss said that he couldn’t tip me because I “didn’t tip him” but I gave him $15. That was a mess. After being there for two days & advising the staff that I had a service dog when I checked in, a rude employee harassed me about my service animal & attempted to talk to me like I was a child. She asked me where my permit for my animal was. My dog had her service dog gear on with a reflector that shows that. After being bit by ants, traveling, not getting any rest from the night prior, & moving from room to room because of their ant problem, I just wanted to go to sleep. When I told her that I already cleared everything, she asked me why I need her, what’s wrong with me, etc. which is illegal. She literally harassed me & followed me. They can definitely do a little better with training. I understand that it’s not a 5 star hotel, but there were a-lot of issues with communication.
- 5/5
Cute little area!
- 5/5
Cute little area!
- 5/5
Was a great place to stay
- 5/5
Was a great place to stay
- 5/5
I had a really really overall stay will love to come back soon.
- 5/5
I had a really really overall stay will love to come back soon.
- 5/5
Loved It
- 5/5
Loved It
- 4/5
Hotel was decent. Staff was nice. They always said hello and have a nuce day as we came and went. Room was clean and quiet for the most part (fire alarm went off a couple of times). There was ample parking. Eating places were nearby. Overall I enjoyed my stay and would stay again.
- 4/5
Hotel was decent. Staff was nice. They always said hello and have a nuce day as we came and went. Room was clean and quiet for the most part (fire alarm went off a couple of times). There was ample parking. Eating places were nearby. Overall I enjoyed my stay and would stay again.
- 3/5
The staff seemed to be very confused as to whether they offered complimentary coffee in the lobby or you could only purchase it from the cafe. It was nearly impossible to order breakfast from the cafe as there was only one person working who took and cooked the order. The hotel was very clean and the beds were very comfortable.
- 3/5
The staff seemed to be very confused as to whether they offered complimentary coffee in the lobby or you could only purchase it from the cafe. It was nearly impossible to order breakfast from the cafe as there was only one person working who took and cooked the order. The hotel was very clean and the beds were very comfortable.
- 5/5
The staff are amazing day
- 5/5
The staff are amazing day
- 2/5
The room especially the bathroom was cold and I was not given a free breakfast. In addition, for two days I was charged a different rate.
- 2/5
The room especially the bathroom was cold and I was not given a free breakfast. In addition, for two days I was charged a different rate.
- 5/5
Everyone was friendly and the room was very clean and smelled good.
- 5/5
Everyone was friendly and the room was very clean and smelled good.
- 5/5
I was truly pleased with this hotel. Looking forward to staying here again.
- 5/5
I was truly pleased with this hotel. Looking forward to staying here again.
- 5/5
Beautiful property! Comfortable, quiet and very nice room.
- 5/5
Beautiful property! Comfortable, quiet and very nice room.
- 2/5
Front desk staff was great, especially Rashad. Problems with heating, TV, shower, housekeeping. Reported all several times, nothing changed. Was charged for an item i didn’t buy. Was promised a credit i didnt get.
- 2/5
Front desk staff was great, especially Rashad. Problems with heating, TV, shower, housekeeping. Reported all several times, nothing changed. Was charged for an item i didn’t buy. Was promised a credit i didnt get.
- 5/5
Friendly staff.
- 5/5
Friendly staff.
- 4/5
Overall, a clean facility. The floors in our room had red stains. My OCD would not let me get too comfortable as the stains were at our bedside. Other than that, the stay was pleasant.
- 4/5
Overall, a clean facility. The floors in our room had red stains. My OCD would not let me get too comfortable as the stains were at our bedside. Other than that, the stay was pleasant.
- 5/5
Great and beautiful place to stay
- 5/5
Great and beautiful place to stay
- 4/5
Nice Property!
- 4/5
Nice Property!
- 5/5
Great location to everything we needed to do
- 5/5
Great location to everything we needed to do
- 5/5
All went well.
- 5/5
All went well.
- 4/5
Property was clean and very nice. We enjoyed our stay
- 4/5
Property was clean and very nice. We enjoyed our stay
- 1/5
staff on their phones, rooms didn't become available until around 430, worst experience, what a shame!
- 1/5
staff on their phones, rooms didn't become available until around 430, worst experience, what a shame!
- 3/5
1st room had a broken shower so we had to change a room right before we were going to rest. We wish we checked all right after checked in/before we left for a dinner. The room was very clean and nice, so I thought all were fine. 2nd room they assign was not clean like the first room. so I requested to change the room, 3rd room was good.
- 5/5
I love the location, cleanliness, accessibility to shops and dining. The property's gym is excellent. It has everything you would need for an effective workout and it is very clean.
- 5/5
Everything about my stay was exceptional!
- 5/5
Great location and place to stay. I would stay there again
- 5/5
Loved the some what seclusion it offered and clean rooms and look. Staff was not very friendly but in these times thats expected and hard to find staff.
- 5/5
I was pleased with the condition of the hotel and the room; service was excellent.
- 2/5
Tried to check in and the front desk guy tried to change us to a room without a balcony even though we paid for a room with a balcony. Then he said members were in the room we had booked and they could not tell us when they would be checking out. Big problem. No way you can let anyone check out later than check in begins. He originally told us there was no difference in price between balcony and no balcony. We told him there was he didn't agree then we proved there was on the website and finally we took a non balcony room and got a refund for extra we had paid. No manager was on duty in hotel or main Marriott number. Clean hotel but didn't receive great customer service
- 3/5
The staff is fantastic at the hotel. The photo indicated a balcony. There are no balconies at this location. Reached out to Marriott and no response. Super disappointing.
- 5/5
We only stayed 1 night at this hotel. The room was clean, modern, and a/c was cold. It was overall good experience. It's not far from braves stadium and would recommend this hotel to others.
- 2/5
Breakfast is worst than what you can expect. Overall it was mediocre and will not be staying there again
- 4/5
N/a