Comfort Suites Atlanta Airport
About Comfort Suites Atlanta Airport
The Comfort Suites Atlanta Airport hotel is four miles from the Hartsfield-Jackson Atlanta International Airport. The Georgia Dome arena, the Georgia International Convention Center and Turner Field ballpark are all within minutes of this hotel. Hotel features and amenities include: free daily newspaper, free wireless high-speed Internet access, free local calls, free coffee. This hotel offers an indoor heated pool and exercise room. Free parking is provided and can accommodate most cars, trucks and busses. This hotel provides corporate travelers with access to a business center that offers conveniences like a public computer with Internet access and print, copy and fax services. All guest suites have refrigerators, microwaves, coffee makers, flat-screen televisions, hair dryers, desks, irons, ironing boards, safes, sofa sleepers and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Select suites also have whirlpool bathtubs. A number of historical landmarks, cultural attractions, museums and entertainment venues can be found in the vicinity. Atlanta offers an abundance of golf courses and recreation areas. Several retailers, shopping centers and restaurants are nearby.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay, while others report significant issues. Many guests appreciate the friendly and helpful staff, but there are consistent complaints about the cleanliness of the rooms and the hotel in general.
- Friendly and helpful staff
- Spacious rooms
- Lack of cleanliness in rooms and hotel
- Issues with amenities such as pool, breakfast, and air conditioning
- 5/5
Exceptional
- 0.5/5
Bad
- 1/5
This hotel threaten to call the police and have me charged with trespassing because my flight was delayed and i had to check out at 11am so i was sitting in their lobby for 30 min after checking out when this was said to me i have never had an experience like this before the rioms were uncleen bugs were present in the room stained sheets and trash left in cand from previous guest this was hands down the wourst experience i have ever had
- 0.5/5
Bad
- 2/5
Price was good but upon arrival into the hotel it appeared to be under construction. The front desk host was great. She was very attentive and helpful. Once I got into the elevator and stepped onto the third floor I was immediately met with the smell of marijuana and cigarettes but all the doors had a non smoking sign. Once I entered my room I was completely uncomfortable. I had the suite. The couch had several stains and the carpet just needs to be replaced COMPLETELY. The restroom needs to be redone as well. I would just remodel the whole hotel.
- 1/5
It cancelled my stay at this hotel and want refunded my money back like I was told never will I stay at this property
- 3/5
Ok for a quick trip. Breakfast was ok. Parking was ok. Hotel under renovation at the current time.
- 1.5/5
I made sure before I booked the room that I wanted the tub included. Even by the pics on booking it clearly showed in the pics my room would have a tu . I get to check in they gave me a room with no tub. So I had to get another room but the room they gave me had no heat & we were cold so the staff had a heater i could use. We also saw that the room had a pool so when we checked in they said the pool had been closed for like a year which personally that should have been on the website also & the staff should have let me know. The next day come we mentioned to the staff how I was told that I would be able to get another room so the lady called the other lady who agreed that I could get another room she told the lady that she was not aware !!! I was so aggravated. Then there was hair in the tub and the couch looked nasty with white stuff on it & behind the couch on the counter was nasty. I was not satisfied ! & my room cost like 240 plus 100$ deposit. I let 2 different ladies i wanted to speak to the manager but they kept saying the manager was not in. So i told them to call the manager and said they would not answer. I had to attend my brothers funeral on the 14th. I stayed the 13th & 14th. & my weekend was not great. I feel like I should get my payment back for the room.
- 5/5
Loved this place
- 5/5
That’s good Excellent
- 3/5
The pool and jacuzzi area was closed the building and room stayed muggy. The jacuzzi in the room worked but the water was not very hot. The staff were great though.
- 5/5
Loved this place
- 4/5
Very good
- 3/5
The price was great. The hotel smelled like weed and I received a phone call prior to my arrival stating that if I didn't authorize my card to be charged immediately, my room would be canceled, which it was. I've never heard of that before.
- 3/5
The hotel smelled like weed and I received a phone call prior to my arrival stating that if I didn't authorize my card to be charged immediately, my room would be canceled, which it was. I've never heard of that before.
- 0.5/5
Nothing it was filled with digerati smoke smell the door handle was slimy as well as the floor crumbs under the bed Everything was broken and smelled like smoke in the room and hallways
- 0.5/5
Nothing it was filled with digerati smoke smell the door handle was slimy as well as the floor crumbs under the bed Everything was broken and smelled like smoke in the room and hallways
- 2/5
The furniture is torn, broken and definitely needs to be replaced. The sheets would not stay on the bed
- 2/5
The reception area is clean and the outside is clean. Room was not clean. Very used and old furniture. Bathroom wasn't clean and needs remodeling. Not far from the airport so that's a plus. Room is false advertisement.
- 2/5
Room was not clean. Very used and old furniture. Bathroom wasn't clean and needs remodeling. Not far from the airport so that's a plus. Room is false advertisement.
- 1/5
Parking was good, the staff was nice breakfast was OK. The rooms in need of renovation the carpet strained the bathroom not cleaned properly the tv didn’t work they switch the room and the tv worked but the channel up and down button didn’t the area where the property was looked more industrial nothing interesting the outside was renovated but the inside leaves much to be desired
- 1.5/5
Did not seem clean
- 1.5/5
I appreciate the availability and option of staying at the hotel. It was during the period where flights were being cancelled for days. The hotel itself was not one where we would stay again if there was another option. My daughter slept in full clothing with hoodie. Did not seem clean
- 4/5
Very good
- 5/5
I need more hot water. It not really reall.hot water ... but it okay I like it
- 5/5
I need more hot water. It not really reall.hot water ... but it okay I like it
- 3/5
Furnitures are too old, bath room very slippery.
- 4/5
Parking was easy AC worked
- 5/5
Room was clean and comfortable, Smoke smelling in the hallway
- 5/5
Room was clean and comfortable, Smoke smelling in the hallway
- 5/5
I booked a suite with a hot tub and the hot tub was broken
- 5/5
I have book a room there 3 weekends in row me an my lady love it
- 5/5
I booked a suite with a hot tub and the hot tub was broken ? very disappointing
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
Exceptional
- 2.5/5
The staff was real nosey and the rooms were just blah and you could tell everything needed updated.
- 2.5/5
Convient. The staff was real nosey and the rooms were just blah and you could tell everything needed updated.
- 4/5
Need Body wash instead of Soap bar
- 4/5
Price and location Need Body wash instead of Soap bar
- 5/5
Exceptional
- 3/5
Pleasant
- 5/5
Everything went well.
- 5/5
Comfort. Everything went well.
- 2.5/5
Passable
- 1/5
.
- 0.5/5
The front desk employee let me eat breakfast early before the cafe opened because I had such an early flight and I thought that was very nice of him. Where to begin. The couch had cum stains on it. The floors were dirty. The bed had urine stains. There was obvious grime throughout the room. The bathtub had rust on it. The TV didn’t work. As I retrieved the remote that fell behind the dresser I noticed a condom on the floor under the dresser. I didn’t feel like I could be barefoot or touch anything safely. The only reason I stayed was because I was stranded in Atlanta due to flight cancelations. I have videos taken of the room but no photos. If this company would like to see them please let me know.
- 0.5/5
Bad
- 3/5
Curtains were dirty windshield was dirty and had bugs restroom was nasty half cleaned.
- 0.5/5
It’s nasty
- 1/5
Easily the dirtiest hotel ive ever stayed at stains everywhere cover old room smell like mold 2 face towels in the bathroom that looked used i will never stay here again
- 2/5
Hotel with motel vibes is all I can say.
- 2/5
Food
- 1/5
There is no airport shuttle as advertised. The front desk doesn't answer the phone and is not helpful. There's a weird smell
- 0.5/5
Nothing The place has a bad odour, the wooden floor in the elevator felt like you could fall through it and the rooms were gross and in dire need of a reno. Sticky bathroom floor, furniture in disrepair, tv on a stand but leaning against the wall because the stand was broken, stains on the bedding. If I wasn’t desperate for a hotel room because of cancelled flights I would have walked away and booked elsewhere and still paid. Worst place I’ve ever stayed at in my 20 year career travelling. The. Worst.
- 2/5
I made sure before I booked the room that I wanted the tub included. Even by the pics on booking it clearly showed in the pics my room would have a tu . I get to check in they gave me a room with no tub. So I had to get another room but the room they gave me had no heat & we were cold so the staff had a heater i could use. We also saw that the room had a pool so when we checked in they said the pool had been closed for like a year which personally that should have been on the website also & the staff should have let me know. The next day come we mentioned to the staff how I was told that I would be able to get another room so the lady called the other lady who agreed that I could get another room she told the lady that she was not aware !!! I was so aggravated. Then there was hair in the tub and the couch looked nasty with white stuff on it & behind the couch on the counter was nasty. I was not satisfied ! & my room cost like 240 plus 100$ deposit. I let 2 different ladies i wanted to speak to the manager but they kept saying the manager was not in. So i told them to call the manager and said they would not answer. I had to attend my brothers funeral on the 14th. I stayed the 13th & 14th. & my weekend was not great. I feel like I should get my payment back for the room.
- 2.5/5
Room smelled good was clean Heater smelled like it was burning so I had to turn it off it was super cold as the ac was left on 60 couldn’t sleep properly bc I was super cold. Water wasn’t draining in bathtub hair on the second bed and housekeeper knocked on the door even with dnd sign on door I was woken up
- 0.5/5
broken and dirty furniture. Good thing I only stayed 1 night. Cold coffee, I didn't even want to eat the food there.
- 1.5/5
It’s a hotel from the 90’s Old
- 4.5/5
I’ve stayed several times before, I enjoy the convenience. The staff is always friendly and accommodating. Unfortunately, laundry facility was not operable as well as phones and power plugs in rooms.
- 2/5
Bugs in room. Not clean.
- 2/5
Bugs in room. Not clean.
- 4.5/5
The location and it was very quiet and peaceful.
- 2.5/5
Staff was not great, cleanliness left alot to be desired, originally given a key to an already occupied room, and we walked in on a sleeping person.
- 5/5
Exellent
- 5/5
Exellent
- 3/5
Poor breakfast
- 3/5
Poor breakfast
- 1/5
The overall state was OK for the price only to wake up and find out that they don’t have cameras on the back row of their parking lot so not only then my truck get broken into as well as others and now my $$$$ a night hotel just cost me over a rack for a co-pay for my insurance company to replace two windows that was caused by vandalism
- 1/5
The overall state was OK for the price only to wake up and find out that they don’t have cameras on the back row of their parking lot so not only then my truck get broken into as well as others and now my $$$$ a night hotel just cost me over a rack for a co-pay for my insurance company to replace two windows that was caused by vandalism
- 2/5
When we check-in into the room, the room is smelly with some room cleaning liquids. Small insects are inside the room and there was big hole near to the air conditioner. Some one is having Alcohal in the hotel premises near to the parking. Not recommendable hotel.
- 2/5
When we check-in into the room, the room is smelly with some room cleaning liquids. Small insects are inside the room and there was big hole near to the air conditioner. Some one is having Alcohal in the hotel premises near to the parking. Not recommendable hotel.
- 1/5
Room had roaches and hotel refused too provide refund
- 1/5
Room had roaches and hotel refused too provide refund
- 3/5
Signs up everywhere about $200 fine for having food in your room. Water pressure is low, and showers are cold. Mold blooms in bathroom, closet, and no sanitary covers for mattresses. Other than that, it's a an okay place to stay.
- 3/5
Signs up everywhere about $200 fine for having food in your room. Water pressure is low, and showers are cold. Mold blooms in bathroom, closet, and no sanitary covers for mattresses. Other than that, it's a an okay place to stay.
- 4/5
As we entered the room it was like a smell like carpet had been wet. Then the heater didn't blow out heat only cold air. Rug could use a cleaning. We had a suite room so had to go to front desk and ask for mo towels for the Jacuzzi. 'This the second time we stayed here and the indoor pool was still not open nor working!!
- 4/5
As we entered the room it was like a smell like carpet had been wet. Then the heater didn't blow out heat only cold air. Rug could use a cleaning. We had a suite room so had to go to front desk and ask for mo towels for the Jacuzzi. 'This the second time we stayed here and the indoor pool was still not open nor working!!
- 1/5
It was terrible. The toilet wasn’t cleaned good & they had bugs bad. I will never stay there again. It was so noisy I didn’t even sleep the first night.
- 1/5
It was terrible. The toilet wasn’t cleaned good & they had bugs bad. I will never stay there again. It was so noisy I didn’t even sleep the first night.
- 1/5
Gross, terrible, you do not want to stay here, I promise you.
- 1/5
Gross, terrible, you do not want to stay here, I promise you.
- 1/5
The lady who does the front desk is rude, took a phone call while we were talking and had it on speaker phone for all to hear. The rooms were disgusting, there were stains on the bed linens, carpet missing, splatters of "I don't know what" on the dresser and bathroom door. The elevator didn't feel safe and I used the stairs, which were barely better- chunks of the concrete floor missing and very hard wear on them. One of the chairs should have been thrown away and replaced decades ago, and the sofa looked so nasty, there was no way I was going to sit on it. Please learn from our mistakes and book anywhere but here.
- 1/5
The lady who does the front desk is rude, took a phone call while we were talking and had it on speaker phone for all to hear. The rooms were disgusting, there were stains on the bed linens, carpet missing, splatters of "I don't know what" on the dresser and bathroom door. The elevator didn't feel safe and I used the stairs, which were barely better- chunks of the concrete floor missing and very hard wear on them. One of the chairs should have been thrown away and replaced decades ago, and the sofa looked so nasty, there was no way I was going to sit on it. Please learn from our mistakes and book anywhere but here.
- 5/5
All the above and something else I want to say is that a as far as my review with Expedia and they're misguided direction I'd like to say I'm sleeping outside thanks
- 5/5
All the above and something else I want to say is that a as far as my review with Expedia and they're misguided direction I'd like to say I'm sleeping outside thanks
- 5/5
Yes everything was all good. Just need better tv channels that's about it..
- 5/5
Yes everything was all good. Just need better tv channels that's about it..
- 5/5
Breakfast was good room was clean
- 5/5
Breakfast was good room was clean
- 1/5
Throughout the interaction, Divya was unprofessional and discourteous—she raised her voice, abruptly ended our conversation, and ultimately asked me to leave in a very disrespectful manner. Additionally, my room had significant maintenance issues. The ceiling was leaking due to rain, and when I was moved to another room, that one had an even worse leak. Overall, the situation was handled very poorly and left me extremely dissatisfied. I expect better professionalism, communication, and hospitality from any establishment, and I hope management addresses both the staff conduct and the property’s maintenance issues promptly.
- 1/5
Throughout the interaction, Divya was unprofessional and discourteous—she raised her voice, abruptly ended our conversation, and ultimately asked me to leave in a very disrespectful manner. Additionally, my room had significant maintenance issues. The ceiling was leaking due to rain, and when I was moved to another room, that one had an even worse leak. Overall, the situation was handled very poorly and left me extremely dissatisfied. I expect better professionalism, communication, and hospitality from any establishment, and I hope management addresses both the staff conduct and the property’s maintenance issues promptly.
- 1/5
There was mold on the sofa bed and a huge stain on the mattress part, and the bathroom was atrocious.
- 1/5
There was mold on the sofa bed and a huge stain on the mattress part, and the bathroom was atrocious.
- 1/5
The rooms were all dirty...the bathroom was filthy
- 1/5
The rooms were all dirty...the bathroom was filthy
- 2/5
Breakfast was not fresh and staff closed early. My lights in my room didn’t work. The couches look old and sank in. Staff would not provide more linens.
- 2/5
Breakfast was not fresh and staff closed early. My lights in my room didn’t work. The couches look old and sank in. Staff would not provide more linens.
- 5/5
It was very clean
- 5/5
It was very clean
- 5/5
The people were very friendly and had a quiet stay no complaints.
- 5/5
The people were very friendly and had a quiet stay no complaints.
- 5/5
Great stay and clean
- 5/5
Great stay and clean
- 1/5
I called the hotel to tell them that I was arriving after 4pm check in, arriving late at night. when I arrived to hotel they told me that they didn't have any room available, they suggest to call Expedia to get a reimbursement. I called Expedia and they called the hotel to check that I wasn't sleeping there. Place the claim and they told me to wait for 3 days. I called Expedia again and they said that the Hotel says that I did stayed that night at the hotel and that they are not going to reimburse my money. Liars
- 1/5
I called the hotel to tell them that I was arriving after 4pm check in, arriving late at night. when I arrived to hotel they told me that they didn't have any room available, they suggest to call Expedia to get a reimbursement. I called Expedia and they called the hotel to check that I wasn't sleeping there. Place the claim and they told me to wait for 3 days. I called Expedia again and they said that the Hotel says that I did stayed that night at the hotel and that they are not going to reimburse my money. Liars
- 3/5
My room smelled as if a dog had been in the room
- 3/5
My room smelled as if a dog had been in the room
- 3/5
More or less
- 3/5
More or less
- 1/5
Out dated hotel , very disappointed
- 1/5
Out dated hotel , very disappointed
- 5/5
Nice clean rooms staff is easy going
- 5/5
Nice clean rooms staff is easy going
- 4/5
The furniture was outdated but overall it is was an okay experience
- 4/5
The furniture was outdated but overall it is was an okay experience
- 1/5
Hotel was filthy. Outdated. Dirty tub, hair dryer, hair follicles on the bedding and towels. I had to clean and disinfect myself. Floor not vacuumed sofa bed had trash in it. And broken. Never again. Also no soap, tooth paste or any essentials for that matter
- 1/5
Hotel was filthy. Outdated. Dirty tub, hair dryer, hair follicles on the bedding and towels. I had to clean and disinfect myself. Floor not vacuumed sofa bed had trash in it. And broken. Never again. Also no soap, tooth paste or any essentials for that matter
- 3/5
Doesn’t look as nice as a picture and there was a lot of problems with the property so that’s why I gave it a small rating not really in the great condition
- 3/5
Doesn’t look as nice as a picture and there was a lot of problems with the property so that’s why I gave it a small rating not really in the great condition
- 1/5
My family couldn’t stay there because the hotel staff stated that Expedia overbooked the hotel so we had to split my family up to find alternative hotel accommodations. My son and his wife were refunded. It’s going on a week now and I have yet to be refunded.
- 1/5
My family couldn’t stay there because the hotel staff stated that Expedia overbooked the hotel so we had to split my family up to find alternative hotel accommodations. My son and his wife were refunded. It’s going on a week now and I have yet to be refunded.
- 2/5
The staff was great. My room in 218 refrigerator is broke and the food we bought went bad. I asked them to replace it i was told it take a while. Also the bed have pee stains. I do have pictures i can share them.
- 2/5
The staff was great. My room in 218 refrigerator is broke and the food we bought went bad. I asked them to replace it i was told it take a while. Also the bed have pee stains. I do have pictures i can share them.
- 5/5
Great customer service
- 5/5
Great customer service
- 1/5
We put up the Do Not Disturb sign.They still came into our room.It was not cleand the area is completely scary.I would not trust this area for anybody especially if you are a family with children.
- 1/5
We put up the Do Not Disturb sign.They still came into our room.It was not cleand the area is completely scary.I would not trust this area for anybody especially if you are a family with children.
- 1/5
Storm came and water came into my room. Then the power went out.
- 1/5
Storm came and water came into my room. Then the power went out.
- 1/5
They didn’t have no power or alternate.
- 1/5
They didn’t have no power or alternate.
- 5/5
Would stay again
- 5/5
Would stay again
- 1/5
I left the property I need a refund!!! Was told to contact Expedia! The beds were dirty the indoor pool was closed the tv’s didn’t work! The sofa bed was horrible nasty with no sheets on the mattress
- 1/5
I left the property I need a refund!!! Was told to contact Expedia! The beds were dirty the indoor pool was closed the tv’s didn’t work! The sofa bed was horrible nasty with no sheets on the mattress
- 1/5
Was not thorough cleaned nor was it welcoming. Lights were out in the lobby, I thought they may have been closed. And the access to the television requires a Roku account....just unheard of.
- 1/5
Was not thorough cleaned nor was it welcoming. Lights were out in the lobby, I thought they may have been closed. And the access to the television requires a Roku account....just unheard of.
- 5/5
Ujk
- 5/5
Ujk
- 5/5
The hotels convenient for me.will see you next time.
- 5/5
The hotels convenient for me.will see you next time.
- 5/5
Everything
- 5/5
Everything
- 1/5
The room itself had multiple issues: Stained sheets, only ONE towel in bathroom, red stains on bathroom floor, filthy shower head, etc. Then as if all that wasn’t bad enough..the sofa bed had NO MATTRESS on it and it was COVERED IN STAINS! I would have had a better experience at a 1 star motel. Had it not been so late, I would have left immediately! To the property OWNER…there needs to be some SERIOUS re-evaluation when it comes to maintenance of the hotel. The lack of care and pride in the property is truly unacceptable. And to think I paid almost the same amount as I would have at the Radisson or Marriott..which are definitely better in terms of quality and comfort. Unless there’s a change in the future, I would NEVER recommend this hotel to anyone who cares about cleanliness and comfort.
- 1/5
The room itself had multiple issues: Stained sheets, only ONE towel in bathroom, red stains on bathroom floor, filthy shower head, etc. Then as if all that wasn’t bad enough..the sofa bed had NO MATTRESS on it and it was COVERED IN STAINS! I would have had a better experience at a 1 star motel. Had it not been so late, I would have left immediately! To the property OWNER…there needs to be some SERIOUS re-evaluation when it comes to maintenance of the hotel. The lack of care and pride in the property is truly unacceptable. And to think I paid almost the same amount as I would have at the Radisson or Marriott..which are definitely better in terms of quality and comfort. Unless there’s a change in the future, I would NEVER recommend this hotel to anyone who cares about cleanliness and comfort.
- 1/5
The place was not safe, guess smoking on the floors with no smoking sign, people walking around with a gun. Smell of Marijuana on the 3 floor coming from the room, the place so ghetto. The room and the towels was not properly clean. Overall, the property need a lot of improvements.
- 1/5
The place was not safe, guess smoking on the floors with no smoking sign, people walking around with a gun. Smell of Marijuana on the 3 floor coming from the room, the place so ghetto. The room and the towels was not properly clean. Overall, the property need a lot of improvements.
- 1/5
- 1/5
- 1/5
My room wasn’t all the way clean there was cat hair all over the floor and sofa and I’m allergic to cats. I’m very unsatisfied
- 1/5
My room wasn’t all the way clean there was cat hair all over the floor and sofa and I’m allergic to cats. I’m very unsatisfied
- 1/5
If I don’t need them I won’t use this hotel. It’s not worth the bad energy
- 1/5
If I don’t need them I won’t use this hotel. It’s not worth the bad energy
- 2/5
Bridget , Jaylen and Lopez are amazing at the front desk! The pool is one of the amenities that’s attracting the guest but it doesn’t work and doesn’t seem like they’re trying to fix it either. Breakfast is the same every morning they never serve fresh fruit. I went down at 8:30 one morning and they were serving the same sausages and scramble eggs they serve every morning was game. I asked the lady at the desk if she would make more and she said they don’t cook after 8:30, then why is breakfast served until 9 if its a possibility you could come down and not get anything. The stuff in their store is definitely over priced but its the only convenience at the time because theirs really nothing over there other than gas stations. The AC’s in the hallway are all leaking on each floor. The weekend rate $140 for one night is not worth it. They say no pets allowed but they pick and choose who can stay with their pets. Had to stay here because I was having some housing issues but I will never stay here again!!!
- 2/5
Bridget , Jaylen and Lopez are amazing at the front desk! The pool is one of the amenities that’s attracting the guest but it doesn’t work and doesn’t seem like they’re trying to fix it either. Breakfast is the same every morning they never serve fresh fruit. I went down at 8:30 one morning and they were serving the same sausages and scramble eggs they serve every morning was game. I asked the lady at the desk if she would make more and she said they don’t cook after 8:30, then why is breakfast served until 9 if its a possibility you could come down and not get anything. The stuff in their store is definitely over priced but its the only convenience at the time because theirs really nothing over there other than gas stations. The AC’s in the hallway are all leaking on each floor. The weekend rate $140 for one night is not worth it. They say no pets allowed but they pick and choose who can stay with their pets. Had to stay here because I was having some housing issues but I will never stay here again!!!
- 1/5
Nasty rooms
- 1/5
Nasty rooms
- 3/5
Breakfast options and quality subpar and always run out. Room furniture in desperate need of replacement as either damaged or stained.
- 3/5
Breakfast options and quality subpar and always run out. Room furniture in desperate need of replacement as either damaged or stained.
- 4/5
Pool out of order, desk staff said its been weeks
- 4/5
Pool out of order, desk staff said its been weeks
- 1/5
Horrible! Everything looks good from there outside. The inside is terrible. Elevators were broken. Inside the room was dirty and we were told that all rooms were of that quality. We ended up leaving
- 1/5
Horrible! Everything looks good from there outside. The inside is terrible. Elevators were broken. Inside the room was dirty and we were told that all rooms were of that quality. We ended up leaving
- 4/5
Nice room!
- 4/5
Nice room!
- 5/5
Loved it
- 5/5
Loved it
- 1/5
When showering the running water it was stop up in the tub. The carpet on the floor was wet due to the refrigerator leaking water to the floor. The towels needed to be throw away dirty with stains then they wash them for customer to use . Didn't have face clothes. Need a refund!!
- 1/5
When showering the running water it was stop up in the tub. The carpet on the floor was wet due to the refrigerator leaking water to the floor. The towels needed to be throw away dirty with stains then they wash them for customer to use . Didn't have face clothes. Need a refund!!
- 2/5
Televisions didn’t work, restroom out of order, staff not friendly
- 2/5
Televisions didn’t work, restroom out of order, staff not friendly
- 2/5
No mattress in the sofabed, no iron, phone inoperative, air conditioner inoperative, only one working elevator, and sharp metal bar sticking out of bedframe caused leg laceration.
- 2/5
No mattress in the sofabed, no iron, phone inoperative, air conditioner inoperative, only one working elevator, and sharp metal bar sticking out of bedframe caused leg laceration.
- 2/5
Not many food options close by
- 2/5
Not many food options close by
- 3/5
The pool doesn’t work and I chose this location specifically for the pool. They should be letting people know that on the website.
- 3/5
The pool doesn’t work and I chose this location specifically for the pool. They should be letting people know that on the website.
- 2/5
Room was nice sized but the smell was horrible and the bed had signs of bed bugs.
- 2/5
Room was nice sized but the smell was horrible and the bed had signs of bed bugs.
- 3/5
Staff did not assist with the luggage .
- 3/5
Staff did not assist with the luggage .
- 2/5
No WiFi no front desk support either
- 2/5
No WiFi no front desk support either
- 2/5
I had to move rooms twice..water not hot in one and sheets stained in other. Staff quick to help but process was annoying. I never want to stay here again
- 2/5
I had to move rooms twice..water not hot in one and sheets stained in other. Staff quick to help but process was annoying. I never want to stay here again
- 3/5
Average,,non descriptive
- 3/5
Average,,non descriptive
- 1/5
Pool don’t work
- 1/5
Pool don’t work
- 1/5
The hotel smelled, the pull out sofa had mold on it, not enough towels, the pool was closed, the coffee was cold, no juice, eggs and sausage old and dried out, breakfast area not clean, trash outside piled up for the whole weekend. Another guest checking in came into my room in the middle of the night because they had a key to do so, we were both very surprised and I almost had a panic attack.Had my cell phone stolen after accidentally leaving it in the room before checking out. Looked around for a hour and only 1 employee the maintenance man was helpful trying to find it. There are old nasty mattresses outside in the back of the hotel. Was told by front desk the hotel is under new owner ship, hopefully they start to do better.
- 1/5
The hotel smelled, the pull out sofa had mold on it, not enough towels, the pool was closed, the coffee was cold, no juice, eggs and sausage old and dried out, breakfast area not clean, trash outside piled up for the whole weekend. Another guest checking in came into my room in the middle of the night because they had a key to do so, we were both very surprised and I almost had a panic attack.Had my cell phone stolen after accidentally leaving it in the room before checking out. Looked around for a hour and only 1 employee the maintenance man was helpful trying to find it. There are old nasty mattresses outside in the back of the hotel. Was told by front desk the hotel is under new owner ship, hopefully they start to do better.
- 3/5
The door to the room did not close properly. and the light above the bed was flickering. Breakfast ended too early at 9 AM!
- 3/5
The door to the room did not close properly. and the light above the bed was flickering. Breakfast ended too early at 9 AM!
- 1/5
The room was dirty. The bed sheets had stains in it. The mattress cover was disgusting. I wasn't able to sleep at all. I was itching throughout the night.
- 1/5
The room was dirty. The bed sheets had stains in it. The mattress cover was disgusting. I wasn't able to sleep at all. I was itching throughout the night.
- 2/5
We stayed for two days , and at first given a dirty room. We had to ask for a new room. The breakfast was decent. I would not stay again.
- 2/5
We stayed for two days , and at first given a dirty room. We had to ask for a new room. The breakfast was decent. I would not stay again.
- 3/5
Breakfast was old eggs, waffles, plain bread/bagel, cereal. Location required U-turn to access.
- 3/5
Breakfast was old eggs, waffles, plain bread/bagel, cereal. Location required U-turn to access.
- 5/5
Great place
- 5/5
Great place
- 1/5
Bed bugs galore
- 1/5
Bed bugs galore
- 5/5
I like everything
- 5/5
I like everything
- 2/5
Property could've been cleaner. Had to change my room due to dirty sheets. Front desk agent was kind of rude
- 2/5
Property could've been cleaner. Had to change my room due to dirty sheets. Front desk agent was kind of rude
- 1/5
It was not handicap accessible. It felt bugs was crawling in me while sleeping
- 1/5
It was not handicap accessible. It felt bugs was crawling in me while sleeping
- 2/5
Terrible, the first room the sofa was stin and dirty all over, the bed sheets were satin and dirty. The whole hotel it need an update and walls was dirty and it needs a whole remodalation. Breakfast in the morning, no coffee , no knife, no jelly, etc. 2nd room was disgusting with 2 bed and both sheets were stained, tables were with sticky liquid, and the phone was not working. 3rd and last was a little bit better, but needs improvement
- 2/5
Terrible, the first room the sofa was stin and dirty all over, the bed sheets were satin and dirty. The whole hotel it need an update and walls was dirty and it needs a whole remodalation. Breakfast in the morning, no coffee , no knife, no jelly, etc. 2nd room was disgusting with 2 bed and both sheets were stained, tables were with sticky liquid, and the phone was not working. 3rd and last was a little bit better, but needs improvement
- 5/5
Clean
- 5/5
Clean
- 1/5
Bad
- 1/5
Bad
- 2/5
The hotel needs to be renovated along with new furniture. I had to be relocated to a new room upon arrival due to the sleeper couch not having a mattress, it was stained, and broken. The second room, although had a mattress it was also heavily and Grossly stained. There was an insect in the room and your outlets are compromised. The breakfast area needs improvements with more healthy choices. Thank you. We appreciate the free parking and the location was conducive for our needs.
- 2/5
The hotel needs to be renovated along with new furniture. I had to be relocated to a new room upon arrival due to the sleeper couch not having a mattress, it was stained, and broken. The second room, although had a mattress it was also heavily and Grossly stained. There was an insect in the room and your outlets are compromised. The breakfast area needs improvements with more healthy choices. Thank you. We appreciate the free parking and the location was conducive for our needs.
- 5/5
Great stay
- 5/5
Great stay
- 1/5
The staff promised to take care of an error in the Expedia.com reservation but never did. After MANY calls to the hotel I still was not able to speak with a live person to resolve this issue. There was a lack of a human being to explain my case as all calls were routed to an automatic system. I am very disappointed that after trying several different phone numbers that were given to me by their “reservations” service ,none were answered by an actual PERSON.
- 1/5
The staff promised to take care of an error in the Expedia.com reservation but never did. After MANY calls to the hotel I still was not able to speak with a live person to resolve this issue. There was a lack of a human being to explain my case as all calls were routed to an automatic system. I am very disappointed that after trying several different phone numbers that were given to me by their “reservations” service ,none were answered by an actual PERSON.
- 1/5
I didn’t like how loud bugs in my rooms random was flying around or how they even got in . Roaches pop out soon I put my cup or drink down . I stayed for 3 nights and every night I saw roaches crawling on my things . Awful stay . Unfortunately I had no where to go . I should have just slept in my car instead . Other than the bugs the staff was pretty easy to deal with and the area was convenient to where I work .
- 1/5
I didn’t like how loud bugs in my rooms random was flying around or how they even got in . Roaches pop out soon I put my cup or drink down . I stayed for 3 nights and every night I saw roaches crawling on my things . Awful stay . Unfortunately I had no where to go . I should have just slept in my car instead . Other than the bugs the staff was pretty easy to deal with and the area was convenient to where I work .
- 5/5
Easy to check in, very clean. The TV didn't work they got me a new room immediately! 5 stars.
- 5/5
Easy to check in, very clean. The TV didn't work they got me a new room immediately! 5 stars.
- 1/5
I tried to stay there yesterday, had to switch rooms, when I first got there, due to no mirror in bathroom,,, also remote wasn’t working, went to front desk they couldn’t find a remote for tv… then the climate unit wasn’t working properly, went to front desk they said that they would come to my room and tell me when they had another room available but no one came, so it had gotten so warm in the room, I checked out after being there 3 hours,, I ask for manager but haven’t available, called this morning and no call back because mailbox is full… Very bad experience
- 1/5
I tried to stay there yesterday, had to switch rooms, when I first got there, due to no mirror in bathroom,,, also remote wasn’t working, went to front desk they couldn’t find a remote for tv… then the climate unit wasn’t working properly, went to front desk they said that they would come to my room and tell me when they had another room available but no one came, so it had gotten so warm in the room, I checked out after being there 3 hours,, I ask for manager but haven’t available, called this morning and no call back because mailbox is full… Very bad experience
- 1/5
Do not use this hotel. If there is a situation you will not get through to management. This gentleman will not answer his phone and his mailbox is full. Please spend your money where you will get excellent customer service.
- 1/5
Do not use this hotel. If there is a situation you will not get through to management. This gentleman will not answer his phone and his mailbox is full. Please spend your money where you will get excellent customer service.
- 3/5
I would’ve given this hotel a better rating but the hotel smelled of mold, there was NO SOAP, there was plenty of shampoo and conditioner though. The room had visible mold in the bathrooms. I attempted to have breakfast there but the breakfast looked like the tales of a cryptic nightmare. I’m glad it was just an over night stay.
- 3/5
I would’ve given this hotel a better rating but the hotel smelled of mold, there was NO SOAP, there was plenty of shampoo and conditioner though. The room had visible mold in the bathrooms. I attempted to have breakfast there but the breakfast looked like the tales of a cryptic nightmare. I’m glad it was just an over night stay.
- 2/5
This is my second time here at this hotel I stay here October 2023 and this is my last time I don'tknow if they haven new owners but this hotel has completely changed please don't stay there .The women bathroom on the first floor very dirty the elevator very dirty the hallways need to be clean. My room was ok I went to Walmart and but some disinfect spray and spray entire room, I only stayed one night. Don't waste your money find another hotel.
- 2/5
This is my second time here at this hotel I stay here October 2023 and this is my last time I don'tknow if they haven new owners but this hotel has completely changed please don't stay there .The women bathroom on the first floor very dirty the elevator very dirty the hallways need to be clean. My room was ok I went to Walmart and but some disinfect spray and spray entire room, I only stayed one night. Don't waste your money find another hotel.
- 2/5
It’s a cheap hotel, their suites are just regular rooms with a couch not really suite style lol. I didn’t feel clean staying here, the bed sheets had stains and drawings all over. The bathroom had ants crawling everywhere and bugs at the window. Our AC didn’t work, the electricity kept going off and on, the water doesn’t get hot, the shower pressure is terrible. Our room smelled like smoke and cigarettes. There’s nothing around the hotel area. Overall you get what you pay for. I would stay for 1-2 days if you’re on a budget. Front desk was okay, first dude was nice the other one was a smart head.
- 2/5
It’s a cheap hotel, their suites are just regular rooms with a couch not really suite style lol. I didn’t feel clean staying here, the bed sheets had stains and drawings all over. The bathroom had ants crawling everywhere and bugs at the window. Our AC didn’t work, the electricity kept going off and on, the water doesn’t get hot, the shower pressure is terrible. Our room smelled like smoke and cigarettes. There’s nothing around the hotel area. Overall you get what you pay for. I would stay for 1-2 days if you’re on a budget. Front desk was okay, first dude was nice the other one was a smart head.
- 1/5
Mold in the room and I want refund for my money
- 1/5
Mold in the room and I want refund for my money
- 2/5
Didn’t have a room, rooms they had was dirty smoking (requested non smoking), and no power for electricity
- 2/5
Didn’t have a room, rooms they had was dirty smoking (requested non smoking), and no power for electricity
- 5/5
It was very clean and quiet. Only downfall is the mattress is hard and the air conditioner is loud
- 5/5
It was very clean and quiet. Only downfall is the mattress is hard and the air conditioner is loud
- 1/5
DO NOT BOOK I REPEAT DO NOT BOOK THIS HOTEL. Services is horrible they will try hard not to refund your money and do complete fraud. The hotel room toilet was leaking. The pool is out of services. Complete theives . This is operated by a self owner and just using the comfort inn brand name!! Do not book guys. Might look great in pictures but is horrible. They are doing fraud and I’m working on a case against this hotel. Reporting fraud asap! Don’t not book
- 1/5
DO NOT BOOK I REPEAT DO NOT BOOK THIS HOTEL. Services is horrible they will try hard not to refund your money and do complete fraud. The hotel room toilet was leaking. The pool is out of services. Complete theives . This is operated by a self owner and just using the comfort inn brand name!! Do not book guys. Might look great in pictures but is horrible. They are doing fraud and I’m working on a case against this hotel. Reporting fraud asap! Don’t not book
- 1/5
The rooms are filthy. The hallways and elevator are sticky, doors super filthy. We were given forks to eat our cereal and there was no coffee available in the morning. The coffee maker had a mouldy tea bag inside. The attendant in the morning was more concern about looking at her social media than to answer my question. Stay away from it.
- 5/5
The room was spacious, and the lobby was large and comfortable
- 2/5
The hotel was very run down. Lots of issues with plumbing and furniture. One room had a leaky toilet that flooded the bathroom and carpet outside the bathroom. One room had a big red stain on the floor. A pillowcase had a burn hole in it. Bath tubs were old. The rooms haven’t been update in along time. One bright spot was that the beds were comfortable.
- 2/5
I left my clothes in the room closet. When I called the hotel the mailbox is full.
- 1/5
- 5/5
Convenient to major interstate, food can be delivered if ordered if hungry between 12-4 am. Room,fridge and bathroom needed to be cleaned better. Staff pretty nice and helpful
- 1/5
BED BUGS...BED BUGS...BED BUGS!!! WOKE UP TO BUMPS ALL OVER MY BODY. EVEN GOT A VIDEO OF THE BUGS. WORST STAY EVER. IT SHOULD BE CONDEMNED!
- 1/5
Not like any if pictures posted
- 1/5
Pool not available, pod smoke and cigarettes' smoke all around, place dirty and run down.
- 3/5
Since this is my FAVORITE Hotel, I was VERY SURPRISED OF THE CONDITIONS. at best I Rate This Facility 2**
- 5/5
1 day staying was good.
- 2/5
Hot, thin towels, no beverages with breakfast besides coffee, ants, urine stains in sheets.
- 3/5
Couldn’t leave food around for long or it will be attacked by ants…elevator was alil shaky and the beds were alil high to get up on, had my mother whose in her 70s and 4’10 was hard for her to get in bed… but it was decent had a bunch a restaurants 5 mins away
- 5/5
It was quite and pleasant.. this is my 3rd time booking here and I will be back soon.
- 5/5
Ok
- 1/5
The rooms were horrible..loud ac all nite tv didnt work 1st nite..bed linen was dirty and when reported to front desk they gave us sheets to change ourselves and when i checked out..two of my car windows were busted out and car broken into
- 1/5
We were glad to leave this hotel. First, the A/c in the lobby was out but no one told us when/if it was going to be fixed. Then the pool was shut down for maintenance and that was SPECIFICALLY why we chose that hotel. With 2 kids in the car for 9 hours we needed a place for them to move and relax. Then our first room had a rusted out tub. Our second room had no a/c. Our 3rd room had no comforters on the beds. What a disappointment.
- 1/5
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- 1/5
I had to switch rooms I found roaches in the room and stains on the sofa.
- 1/5
Upon checking in no AC in the lobby or elevator breakfast was ok but not great swimming pool is always closed Going into the room there was dirty towels and even when I had them change it the newer one still smelled there was cockroaches in the bathroom room AC can not cool the room properly they need a lot of improvement
- 4/5
Unable to plug in my CPAP because the outlets were worn. Toilet seat broken. No instructions to clear flashing voicemail light on phone.
- 3/5
The pool was closed and it’s summer time.
- 1/5
Elevator broken had to carry luggage down stairs. Limited hot water, cool by end of shower, coffee not hot. Dirty grounds
- 1/5
awful experience
- 1/5
Worst Comfort inn and suites I have stayed at in all my 15 years of travel.
- 5/5
My second time I like it.