AC Hotel by Marriott Atlanta Midtown

Exceptional

A beautiful hotel and wonderful stay. Very nice staff made it even more pleasant. Convenient area and close to everything.

Exceptional

Exceptional

Superb

Exceptional

Will definitely be back.

The staff was very friendly the only thing we missed was a microwave in our room but other than that everything was great it did rain of course no one has controlled over that but it got better and was able to walk to the food court the location is awesome especially for walking in the area No microwave in the room

When arrived at the hotel with my tried from flight, I received my cards to open room went up to tenth floor. Opened the door and room was already used by someone else. Went back down showed them pictures of room. They did give me free breakfast coupons. But it were other guest this or something like it was happening the same day. Hotel cost a lot so there should not be issues like this going on a holiday weekend. All the Uber drivers went to the wrong hotel 5 times. Too close to the other hotel.

When arrived at the hotel with my tried from flight, I received my cards to open room went up to tenth floor. Opened the door and room was already used by someone else. Went back down showed them pictures of room. They did give me free breakfast coupons. But it were other guest this or something like it was happening the same day. Hotel cost a lot so there should not be issues like this going on a holiday weekend. All the Uber drivers went to the wrong hotel 5 times. Too close to the other hotel.

The staff was very friendly the only thing we missed was a microwave in our room but other than that everything was great it did rain of course no one has controlled over that but it got better and was able to walk to the food court the location is awesome especially for walking in the area No microwave in the room

Very good

Everything Everything

Everything Everything

The property was cleaned….front desk was helpful ..but the lady I think her name was kiki that served breakfast should be considered for top management somewhere…when I tell u she went the extra mile for everyone in the breakfast area.she made the stay top teir

Great stay from checking in to checking out!

The parking structure payment needs to be a lot clearer on your website and to all third-party vendors looking for you while I was there several people did not understand and it took issue with the parking policy cuz a lot of us believe that parking was included to find out that it wasn't and it was $40 a day and then some other convoluted conversation I was cool I have the money to cover it but that's just something you may want to be a little bit clearer on in the future

Location and amenities Told a cheaper price by the front desk staff and charged differently

Location and amenities Told a cheaper price by the front desk staff and charged differently

I love how the property is in the center of everything. It’s not far from the places a person would like to visit Parking but honestly that’s Atlanta you have to pay for parking everywhere

I love how the property is in the center of everything. It’s not far from the places a person would like to visit Parking but honestly that’s Atlanta you have to pay for parking everywhere

The room was very nice and clean. The staff at breakfast were nice.

It was beautiful and clean. The person Shay at the front desk wasn’t the nicest.

It was beautiful and clean. The person Shay at the front desk wasn’t the nicest.

Área caminable y segura. Personal atento.

The location (midtown) is great. Easy access to transportation, parks, shopping center etc When we checked-In late evening, the shower did not have hot water and we had to wait till the next morning to get it fixed. And unfortunately, the issue occurred again and we had to go through the same pain of showering with cold water for 3 days.

Clean room

The location (midtown) is great. Easy access to transportation, parks, shopping center etc When we checked-In late evening, the shower did not have hot water and we had to wait till the next morning to get it fixed. And unfortunately, the issue occurred again and we had to go through the same pain of showering with cold water for 3 days.

Clean room, friendly staff, and the breakfast bar was amazing and a large variety. I would most definitely highly recommend!

Slept pass breakfast time Nothing

Slept pass breakfast time Nothing

The frontdesk staff were amazing. I must give DeDe her flowers. She went above and beyond for us. Exceptional service from the front desk. DeDe, thank you for being so thoughtful and helpful. Parking was an adventure but the frontdesk again came through. Can't recall his name but he was very helpful.

The frontdesk staff were amazing. I must give DeDe her flowers. She went above and beyond for us. Exceptional service from the front desk. DeDe, thank you for being so thoughtful and helpful. Parking was an adventure but the frontdesk again came through. Can't recall his name but he was very helpful.

Overall, a great experience! No complaints.

Superb

The breakfast was awesome, and the lady who ran the buffet (A sweet African American Lady), on Mother's Day morning, was very, very, very nice and the buffet was stacked very nicely!! The facility, to include the rooms were very well kept! The young man who was there when we checked in on May 9th, didn't smile and was NOT welcoming at all! Secondly, the sign in front of the building said parking was $40 for overnight, yet we were charged $55 and we had to park our own vehicle. If you're going to charge $55 per night, then it should have been valet.

The breakfast was awesome, and the lady who ran the buffet (A sweet African American Lady), on Mother's Day morning, was very, very, very nice and the buffet was stacked very nicely!! The facility, to include the rooms were very well kept! The young man who was there when we checked in on May 9th, didn't smile and was NOT welcoming at all! Secondly, the sign in front of the building said parking was $40 for overnight, yet we were charged $55 and we had to park our own vehicle. If you're going to charge $55 per night, then it should have been valet.

Initially, I had requested a king-sized bed, and while my room ultimately featured two comfortable double beds, this posed no inconvenience for my brief visit. The beds themselves providing an exceptionally restful night's sleep. The hotel's midtown location was a significant asset, right in the heart of a vibrant district. Its central positioning offered access to a dining establishments, diverse retail outlets, and a myriad of entertainment options, all within a convenient stroll. While the overall experience was excellent, I did note a couple of areas where enhancements could further elevate the guest experience. The in-room lighting, though perhaps designed for a particular ambiance (which I understand might be characteristic of AC Hotels), could benefit from additional brighter options to improve functionality, especially in the main living space. Furthermore, while the full-length mirror discreetly placed on the back of the door was a clever use of space, a slightly larger or more prominently located mirror would be a valuable addition for guests. I will definitely stay again.

Location to downtown Atlanta. The glass bathroom door does not provide sufficient privacy. The light emanating from the bathroom is sufficient to wake others during the night. The lack of a microwave in the room is peculiar.

Everything N/a

Everything N/a

Location to downtown Atlanta. The glass bathroom door does not provide sufficient privacy. The light emanating from the bathroom is sufficient to wake others during the night. The lack of a microwave in the room is peculiar.

Good

Disappointing

Exceptional

N/A The security was terrible make a complaint nothing will be done.

N/A The security was terrible make a complaint nothing will be done.

Great!

It took me around 30 mins to check in because they couldn’t find my res. Despite have a confirmation number.

Staff was super friendly and helpful. Rooms were very clean. Location was great for our stay. And we really enjoyed the rooftop bar and great bartenders.

Too many hidden fees and I had to fight for the few amenities I PURCHASED! Also the staff was extremely rude except for a few ladies ( cooks and one young lady with glasses at check in were WONDERFUL )

Loud hallways. You hear every door slam or arguing people.

Superb

It Had A Bar The Elevators

Loca

Great facilities and location for our concert Could’ve been a better breakfast for the $$

Love this hotel. It’s our second time staying here. They never disappoint. We’ll definitely be back.

I liked the ambience, cleanliness. Na

It was a nice place. They hold a $100.00 for incidentals plus another random amount for security. Takes up to 7 business days to get your money back.

Good location Took $130 for incidentals and security, took 5 business days to get it back.

This hotel was perfect for a staycation! Plenty to do in the area that is in walking distance, quiet, clean, and great staff.

Very friendly and courteous staff. We enjoyed the clean, well appointed room. And the lobby bar and bartender were both so nice. Would recommend. This didn’t bother us, but the rooftop bar has loud music playing until 11. So if you need to sleep earlier than that, request a room far away from the bar.

Clean

I was told tht a manager would give me get refund a percentage due to me only staying 2 hours before checking out for work again unexpectedly.

Paying to park

Nice vibe, very clean!

Free breakfast

Nice Property.. Ideal Area Hidden fee’s. They hold $100/per night incidental charges. And parking is $55/per night for In & Out Privileges

Amazing view, very clean room, great amenities.

Amazing view, very clean room, great amenities.

Very elegant

Helpful friendly staff, clean room and amenities. Gym is a plus along with the pool!!

Helpful friendly staff, clean room and amenities. Gym is a plus along with the pool!!

All of the above.

All of the above.

Excellent hotel and location.

Excellent hotel and location.

Staff

Staff

Excellent service and friendly staff

Excellent service and friendly staff

It was a great and comfortable stay! It was so close to everything that we walked everywhere!

It was a great and comfortable stay! It was so close to everything that we walked everywhere!

Amazing hotel

Amazing hotel

Very clean and comfortable

Very clean and comfortable

Beautiful Hotel was beautiful. Cant wait to go back!

Beautiful Hotel was beautiful. Cant wait to go back!

Just everything about it was awesome!! Will definitely stay here again when I’m back in Atlanta!

Just everything about it was awesome!! Will definitely stay here again when I’m back in Atlanta!

The room decor was beautiful

The room decor was beautiful

I enjoyed it , nice staycation with my husband. Everybody was so pleasant

I enjoyed it , nice staycation with my husband. Everybody was so pleasant

The property was amazing! The rooftop had a great vibe and down stairs lounge vibe was cool also. The area was nice as well with many bars and restaurants located literally around the corner or within blocks of the hotel. Staff was courteous and the place was spotless. My only complaint was my tea and coffee maker on the inside was dusty, other than that I give AC 5 stars. I most certainly will be staying there for my next trip to Atlanta

The property was amazing! The rooftop had a great vibe and down stairs lounge vibe was cool also. The area was nice as well with many bars and restaurants located literally around the corner or within blocks of the hotel. Staff was courteous and the place was spotless. My only complaint was my tea and coffee maker on the inside was dusty, other than that I give AC 5 stars. I most certainly will be staying there for my next trip to Atlanta

The hotel itself was very nice, with clean and comfortable accommodations that met our expectations. However, the check-in experience was less than welcoming. The front desk associate did not seem particularly friendly or approachable, and I felt as though my questions were an inconvenience. For example, when I inquired about a luggage cart, her response gave the impression that retrieving one was a burden. Additionally, as it was our first stay at an AC Hotel, it would have been helpful to receive some information about the hotel’s amenities or nearby dining options, but none was offered. Despite this, our overall stay at the hotel was enjoyable.

The hotel itself was very nice, with clean and comfortable accommodations that met our expectations. However, the check-in experience was less than welcoming. The front desk associate did not seem particularly friendly or approachable, and I felt as though my questions were an inconvenience. For example, when I inquired about a luggage cart, her response gave the impression that retrieving one was a burden. Additionally, as it was our first stay at an AC Hotel, it would have been helpful to receive some information about the hotel’s amenities or nearby dining options, but none was offered. Despite this, our overall stay at the hotel was enjoyable.

Excellent customer service. Room was clean and tastefully decorated. Onsite gym was clean and well equipped.

Excellent customer service. Room was clean and tastefully decorated. Onsite gym was clean and well equipped.

Vvv

Vvv

The room was clean, quiet and conveniently located.

The room was clean, quiet and conveniently located.

All great

All great

Nice midtown hotel near all of the hotspots. Would definitely stay again

Nice midtown hotel near all of the hotspots. Would definitely stay again

Superb staff at front desk!

Superb staff at front desk!

Updated and clean rooms, great location, helpful staff. Enjoyed our stay.

Updated and clean rooms, great location, helpful staff. Enjoyed our stay.

Great property in a nice area with walkable restaurants.

Great property in a nice area with walkable restaurants.

Hotel room was nice and modern. Beds very comfortable. Walking distance to Symphony Hall for an evening concert. Buffet was excellent. Above all, customer service upon late evening check-in was excellent and a special shout out to Justin at front desk who was extremely helpful in letting us know what sights to see around town. Would definitely cone back to stay!

Hotel room was nice and modern. Beds very comfortable. Walking distance to Symphony Hall for an evening concert. Buffet was excellent. Above all, customer service upon late evening check-in was excellent and a special shout out to Justin at front desk who was extremely helpful in letting us know what sights to see around town. Would definitely cone back to stay!

Other than that, excellent service. Thank you!

Other than that, excellent service. Thank you!

Everyone was so nice and accommodating

Everyone was so nice and accommodating

Great location. Staff was very kind.

Great location. Staff was very kind.

The rooftop bar is amazing!

The rooftop bar is amazing!

Walking distance to many restaurants and bars

Walking distance to many restaurants and bars

Very clean. Staff was amazing!

Very clean. Staff was amazing!

Excellent

Excellent

Excellent

Excellent

😊😊

😊😊

Nice lobby

Nice lobby

Staff very friendly and attentive to your needs. Clean. Good location. Terrific breakfast

Staff very friendly and attentive to your needs. Clean. Good location. Terrific breakfast

The

The

Perfect

Perfect

We were celebrating 33 years of marriage. Great stay and atmosphere. When we were leaving our automobile was broken into after paying 38 dollars to park.

We were celebrating 33 years of marriage. Great stay and atmosphere. When we were leaving our automobile was broken into after paying 38 dollars to park.

Everything went well from check-in to check-out

Everything went well from check-in to check-out

The staff was amazing ,would recommend for sure

The staff was amazing ,would recommend for sure

There seemed to be an issue with the plumbing. Wherever we flushed the toilet, water would come up from between the cracks of the floor panels. We told the desk clerk and they said they would send someone up while we were gone, but when we got back the issue wasn’t fixed, nor did it look like someone even came to check the problem as the towels we put down over the problem area were still in the same place.

There seemed to be an issue with the plumbing. Wherever we flushed the toilet, water would come up from between the cracks of the floor panels. We told the desk clerk and they said they would send someone up while we were gone, but when we got back the issue wasn’t fixed, nor did it look like someone even came to check the problem as the towels we put down over the problem area were still in the same place.

The view from the room was not visually appealing but everything else was great

The view from the room was not visually appealing but everything else was great

Came for the weekend and truly enjoyed the hotel. Has a great rooftop bar, beautiful pool and a fun bar for late nights. Staff was very friendly and the room was very clean and modern.

Came for the weekend and truly enjoyed the hotel. Has a great rooftop bar, beautiful pool and a fun bar for late nights. Staff was very friendly and the room was very clean and modern.

Nice staff

Nice staff

My family stayed at the AC Hotel Midtown Atlanta for two nights over the weekend, and unfortunately, our experience fell short of expectations. I booked the room through Expedia and made special requests for a crib for my infant, a bathtub, and a microwave. The day before arrival, I called to confirm these requests, but was told the hotel hadn't received all the necessary information from Expedia. I was assured that the requests were noted and would be taken care of. However, upon check-in, there was neither a crib nor a bathtub, which was incredibly disappointing. Our room wasn’t cleaned the next day. When we asked about this, we were told we should have requested cleaning in advance, which seems unreasonable, especially for a 2-night stay. While parking was expensive at $38/night, the payment process was poorly managed. We were double charged for parking on both my husband's and my card. Despite emailing the provided address to resolve the issue, I’ve yet to receive a response. Overall, I cannot recommend AC Hotel Midtown Atlanta to others. The lack of attention to detail, poor customer service, and mishandling of basic requests made our stay unpleasant.

My family stayed at the AC Hotel Midtown Atlanta for two nights over the weekend, and unfortunately, our experience fell short of expectations. I booked the room through Expedia and made special requests for a crib for my infant, a bathtub, and a microwave. The day before arrival, I called to confirm these requests, but was told the hotel hadn't received all the necessary information from Expedia. I was assured that the requests were noted and would be taken care of. However, upon check-in, there was neither a crib nor a bathtub, which was incredibly disappointing. Our room wasn’t cleaned the next day. When we asked about this, we were told we should have requested cleaning in advance, which seems unreasonable, especially for a 2-night stay. While parking was expensive at $38/night, the payment process was poorly managed. We were double charged for parking on both my husband's and my card. Despite emailing the provided address to resolve the issue, I’ve yet to receive a response. Overall, I cannot recommend AC Hotel Midtown Atlanta to others. The lack of attention to detail, poor customer service, and mishandling of basic requests made our stay unpleasant.

Beautiful facility and very nice staff. Just a few small things that could have been better. Not all of the tv channels could be accessed. I was going to use some of their complimentary body lotion but the bottle had already been used and was empty. I paid for parking with in and out privileges. When I left to go to breakfast this morning and came back there was no way to use my card to let them know I was entering the garage again. When I checked out and was trying to exit the garage it said I had left and not returned. Make it clear to your guests how they need to do this to avoid an issue when trying to leave.

Beautiful facility and very nice staff. Just a few small things that could have been better. Not all of the tv channels could be accessed. I was going to use some of their complimentary body lotion but the bottle had already been used and was empty. I paid for parking with in and out privileges. When I left to go to breakfast this morning and came back there was no way to use my card to let them know I was entering the garage again. When I checked out and was trying to exit the garage it said I had left and not returned. Make it clear to your guests how they need to do this to avoid an issue when trying to leave.

The rooms smelled amazing and they were so clean. And the hospitality was top tier. 10/10 for sure highly recommend

The rooms smelled amazing and they were so clean. And the hospitality was top tier. 10/10 for sure highly recommend

Great hotel in convenient midtown location.

Great hotel in convenient midtown location.

Everything was nice and clean and the staff were all really polite. I have only two complaints. There was a $200 dollar "incidentals" fee that was added on top of the regular charge that popped up on my credit card when i checked in. I got credit back at the end but they really should give somebody a head's up about that! That and there was no microwave. Seems like something that should be standard to me.

Everything was nice and clean and the staff were all really polite. I have only two complaints. There was a $200 dollar "incidentals" fee that was added on top of the regular charge that popped up on my credit card when i checked in. I got credit back at the end but they really should give somebody a head's up about that! That and there was no microwave. Seems like something that should be standard to me.

Nice hotel. Staff was excellent. No complaints.

Nice hotel. Staff was excellent. No complaints.

Enjoy my stay ! Beds were comfortable. Will stay again

Enjoy my stay ! Beds were comfortable. Will stay again

Nice hotel.

Nice hotel.

Convenient location, property was clean

Convenient location, property was clean

We ended up booking this hotel at the last minute after our previous hotel reservation was unknowingly cancelled. Everyone was so friendly and professional. The room was very comfortable for 3 people. King bed was amazing and the pull out couch was clean and comfy. My only complaint would be that the tv in our room never worked but the young guy that was at the front desk when we checked out, signed me up for the Marriot member program and credited me some points for the inconvenience. It was such a refreshing experience after dealing with the situation at my initial hotel. Would definitely return and recommend to anyone staying in ATL.

We ended up booking this hotel at the last minute after our previous hotel reservation was unknowingly cancelled. Everyone was so friendly and professional. The room was very comfortable for 3 people. King bed was amazing and the pull out couch was clean and comfy. My only complaint would be that the tv in our room never worked but the young guy that was at the front desk when we checked out, signed me up for the Marriot member program and credited me some points for the inconvenience. It was such a refreshing experience after dealing with the situation at my initial hotel. Would definitely return and recommend to anyone staying in ATL.

Just would advise to pay a little more attention to the towels and bathroom area.

Just would advise to pay a little more attention to the towels and bathroom area.

The AC Hotel by Marriott was very helpful when I needed to make a reservation late at night on short notice due to a cancelled flight. They even called for a ride the next morning to pick me up and take me back to the airport. Very thankful!

The AC Hotel by Marriott was very helpful when I needed to make a reservation late at night on short notice due to a cancelled flight. They even called for a ride the next morning to pick me up and take me back to the airport. Very thankful!

For the price I paid I wish I could have gotten a better view of the city!

For the price I paid I wish I could have gotten a better view of the city!

Front desk completely welcoming and friendly. Receptionist even helped sort some dollar bills from her own ones.

Front desk completely welcoming and friendly. Receptionist even helped sort some dollar bills from her own ones.

Room does not have a microwave . Major down fall

Room does not have a microwave . Major down fall

We will return.

We will return.

It was gray love it

It was gray love it

It was interesting that it was connected to another hotel.

It was interesting that it was connected to another hotel.

Great

Great

Great location in the middle of the city close to all attractions

Great location in the middle of the city close to all attractions

Restaurants on multiple floors

Restaurants on multiple floors

Very clean rooms. Nice poolside bar. Great atmosphere. Definitely will be staying again.

Very clean rooms. Nice poolside bar. Great atmosphere. Definitely will be staying again.

The staff were awesome

The staff were awesome

My stay at this location was top tier. I enjoyed every minute of it

My stay at this location was top tier. I enjoyed every minute of it

I liked that it was close to many activities, and we could walk to them.

I liked that it was close to many activities, and we could walk to them.

Amazing!!

Amazing!!

Everything was very good & easy goin. We will be back in December

Everything was very good & easy goin. We will be back in December

Very nice property. We will definitely stay there again.

Very nice property. We will definitely stay there again.

The room was very bad not clean stuff left from the previous renter and the staff was not professional. I asked for help they had no personality. Noise and lots of partying I would give a zero if I can ! I asked for my money back after I found someone clothes under the bed and hair in the bed.

The room was very bad not clean stuff left from the previous renter and the staff was not professional. I asked for help they had no personality. Noise and lots of partying I would give a zero if I can ! I asked for my money back after I found someone clothes under the bed and hair in the bed.

Courtney is absolutely amazing and accommodating. She went above and beyond to tell us travel advice good locations to eat and had such a great personality that even if there was something to complain about she would’ve overshadowed it. Parking was cheap and affordable compared to other hotels. No loud noise. Great food and bar services great night venue for us adults right around the corner. She is absolutely amazing. Thank you again if this reaches your ear and hope to stay again in the future.

Courtney is absolutely amazing and accommodating. She went above and beyond to tell us travel advice good locations to eat and had such a great personality that even if there was something to complain about she would’ve overshadowed it. Parking was cheap and affordable compared to other hotels. No loud noise. Great food and bar services great night venue for us adults right around the corner. She is absolutely amazing. Thank you again if this reaches your ear and hope to stay again in the future.

We had a great experience and loved our hotel room. It was clean and smelled wonderful. The staff were wonderful!

We had a great experience and loved our hotel room. It was clean and smelled wonderful. The staff were wonderful!

Staff was pleasant but room wasn’t clean. Floors were so dirty my feet were black on the bottom. Found trash in corners. When I told the staff about it they gave me a bonus 5000 points on Marriot account. Thanks for that.

Staff was pleasant but room wasn’t clean. Floors were so dirty my feet were black on the bottom. Found trash in corners. When I told the staff about it they gave me a bonus 5000 points on Marriot account. Thanks for that.

This said, the staff were incredibly friendly. The breakfast very good. The room cozy and very clean. Spotless in fact. I felt very safe and welcome. The ambience with the fire in the lobby made for a good touch. I recommend it and would stay again.

This said, the staff were incredibly friendly. The breakfast very good. The room cozy and very clean. Spotless in fact. I felt very safe and welcome. The ambience with the fire in the lobby made for a good touch. I recommend it and would stay again.

Great stay. Very clean and nice. The staff was extremely welcoming

Great stay. Very clean and nice. The staff was extremely welcoming

Very clean and big room

Very clean and big room

Lovely hotel and great area.

Lovely hotel and great area.

Great property, great staff, clean and great breakfast. The only thing was that the air condition unit in the room was very loud. So take your ear plugs with you!

Great property, great staff, clean and great breakfast. The only thing was that the air condition unit in the room was very loud. So take your ear plugs with you!

Excellent stay

Excellent stay

Property was nice. Room nice lobby had a great smell room clean spacious.

Property was nice. Room nice lobby had a great smell room clean spacious.

I liked how easy the parking was and the quality of the property.

I liked how easy the parking was and the quality of the property.

🤘

🤘

Best stay that I have had in awhile! Excellent all the way around!

Best stay that I have had in awhile! Excellent all the way around!

Safe, quiet, walkable, convenient and easy parking.

Safe, quiet, walkable, convenient and easy parking.

The best part was spending the day at the pool and having lunch at the bar. The bartender, Myriad, was spectacular! The location is convenient to literally everything we wanted to do. We would definitely stay again.

The view of the city was awesome!!

The Internet wasn’t working when you first came in. The Shower spray was spewing water everywhere.

Staff was very informative and pleasant Wish you served free breakfast

Everything was great, good service, staff was super nice, but in the Hotels.com website was advertised that pet fee was only $50.00 and they charged $100.00 even that i showed the front desk staff the website description, they should honor what it was advertised

Very nice room with ok view. Great furnishings and extremely comfortable bed. Welcoming, knowledgeable staff. Delicious breakfast.

The AC hotel was amazing! From the moment I walked in, the staff was incredibly welcoming and accommodating. Every staff member I interacted with was kind, pleasant, and helpful. They always had smiles on their faces and were willing to assist me with whatever I needed. The room was immaculate, and the beds were very comfortable, which is rare for me to experience in hotels. Even the housekeeping staff were friendly and pleasant in the hallways. I was so satisfied with my stay that I decided to become a Bonvoy member, as I plan on returning to the same hotel in the next few months. Although I didn't get their names, I wish I had, so that I could acknowledge the amazing staff who made my stay so enjoyable.

Wonderful staff

Lovely hotel! Will definitely return again for a staycation or an event happening in the city.

I love AC properties. They are modern and easy-designed for travelers. Great breakfast if you want it. I paid much more for Westin and had to buy my morning coffee.

Cole at the front desk was not a pleasure to work with.

After the event, I tried to have food ready for them and not only waited over an hour at the rooftop bar for our food, but was repeatedly updated that this or that food that I had ordered was out. Eventually, I ordered two flatbreads(that had not chicken because it was out), one order of sliders and an order of steak bites...once in our room, we had two flatbreads and sliders and no steak bites...so, needless to say not impressed with food service. The saving grace of this visit was the staff. Firstly, at the front desk, Cornelius was fantastic. He was friendly and caring and took good care of us. The food and beverage manager, who we did not bog down with our complaints about the bar, happened to be passing by when we had a parking issue and was a big help and super friendly and professional. The bartender was also nice and professional despite the food availability issues. The hotel is nice and clean, our room was good and location convenient. Just needed more urgency on the room being ready and the food service..

Happy with our stay. We enjoy walking and everything we wanted to do was walkable. Even if something was far... the ease of walking through the surrounding neighborhoods was enjoyable. Whole Foods was just down the street and plenty of places to eat were available near by. Staff at check in and check out were friendly and easy to talk to. Would stay again. I only have 2 complaints. 1. AC/heat worked well.... but very loud when it kicked on in room 835. Difficult to sleep soundly when you are waking up everytime. 2. No hot water in the morning to shower. Hot water was supposedly out throughout the hotel. We were offered complimentary breakfast to make it right. We asked for free parking instead and that was honored. Overall, happy with our experience.

Great people

This was a solo trip to get away and recharge. Overall disappointed with the hotel from what I had expected. Half the bar food menu was unavailable, the room temp was all over the place, the lobby was frigid at all times, and the front desk couldn’t have cared less when I mentioned my disappointment with my stay. Zero apologies and all excuses.

Great location salvaged to stay.

Wonderful great stay excellent experience! Great locations

It was impeccable!

Great location

Great hotel.

Nice

Hotel was very nice. Room is spacious & cozy! Staff very attentive.

Beautiful rooms. Confusing layout of the hotel and different areas to the point that staff were also a little confused. Great location!!!

Excellent staff and facility

Nice property! Clean and comfortable rooms.

The AC sound was too laud oto the extent to disrupt sleeping .

AC Hotel Midtown was wonderful. We stayed there for the Music Midtown festival so it's a pretty chaotic weekend. Even though the hotel was full and there were a lot of people coming and going, all of the staff were exceptional and took very good care of us. The premises and rooms were well kept and very clean. The hotel has added security measures so only hotel guests, with a key, can access the floors with rooms.

The hotel is beautiful! Check in was incredibly easy, didn’t take more than 5 minutes. The staff were all really kind and helpful. The location is close to tons of restaurants and shops so definitely a walkable hotel. Parking was close in the garage next to the hotel and felt really safe. The room was very clean, modern and comfortable. Definitely would stay here again!

The lady for check in wasn’t that friendly, later at check out was much better, maybe she ha a bad day. Hotel was clean quiet. Breakfast was great. Many good restaurants around the hotel. Parking was easy . This is our second time at this hotel and pretty sure we’ll be back

Front office staff unfriendly. All rooms are faced towards the pool where they play loud music all day. A cleaning manager wakes you up at 9 to ask when you leave the room. No do not disturb card in the room. There are better hotels for this amount of money in the area