Hampton Inn & Suites Asheville Biltmore Village

Nice property breakfast included free parking

Needs a fridge with freezer compartment and a microwave in the room.

Everything about the property was first class. The breakfast was good. The hotel was quiet. Would stay again

Very comfortable. Good breakfast!

Staff was excellent Rooms very clean We would stay again Also very close to Biltmore

Will definitely return on our next visit!

Clean comfortable room with a good bed. Very bare-bones. I don’t mind the walk-mounted toiletries , but that was it. Not even a note pad and pen or a shower cap.

Clean pro

Very clean and spacious rooms. Breakfast was good and there were plenty of options. Convenient and reasonable room rates while in the area visiting Biltmore Estate. Staff should be knowledgeable about dining establishments close to hotel. We,asked about different places to go and were not provided any assistance.

Staff very friendly. Room clean and loved the white bed linens. Ample parking.

Friendly and kind service Staff was welcoming

Superb

Because of our schedule we did not have breakfast. But just viewing the dining area the breakfast items it appeared to be something we would have been ok with.. The front staff were super helpful and very pleasant to talk to. The room accommodations were excellent. Very clean. Overall we were very pleased with our overnight stay. Not applicable. We found everything very good to excellent.

Very clean, sufficient towels, quiet

Friendly staff. Great breakfast. Robin at the front desk was exceptional.

The hotel was very clean and staff were friendly.

Consistent Hampton Inn quality.

We had a great time visiting with family here. There were several lobby areas available and the rooms were clean and comfortable.

Exceptional

Exceptional

The location was near Biltmore Estates. It was easy to access off the highway. Parking was near the building. The staff was friendly and made a personal connection at check-in. The hotel was not damaged from the recent flooding in the Asheville area. The water pressure in the shower was non-existent. Due to time restraints in the morning, I was unable to report the issue to the management. However, I did let the hotel know about it, to which I received a reply which I considered rude.

Clean, good breakfast, pleasant and helpful staff. Very close to Biltmore.

the room size

size of room

Spacious room good service

Everything Was Awesome

Clean and well-located to visit Biltmore. Very pleasant and helpful staff. Good breakfast!

Well-maintained, clean, and comfortable location. Great for traveling with a pet.

No

Convenience I liked it all but wish the price had been less. I came to attend a wedding, and counting the travel from Georgia plus wedding gift plus clothing costed a lot!

Decent clean gym. Great location

Very quiet and clean. Good breakfast.

Room was very clean. Thermostat quit working during the evening – – staff on duty were very helpful in getting us a different room with no issues and no hassle. Overall, a very good experience at this facility.

Room was spacious and comfortable!

The Hampton Inn was a perfect and convenient place to stay near the Biltmore House Estate. The staff was very friendly, our room was a nice suite, the hotel was very well maintained and appeared to have recently undergone a complete renovation. Also, the complimentary breakfast was delicious, offering lots of options. We definitely recommend this hotel to anyone visiting Asheville.

Clean, quiet room. Small fridge but no freezer. Inconvenient for travelers with coolers.

Breakfast was awesome and the orange lemon water Was wonderful! I have never stayed in a more quieter, more comfortable, more cleaner, almost sterile looking hotel in every aspect, with such a helpful nice staff! On a 1-10 scale we nurses gave you 10+! Thank you for everything! Hey HAMPTON INN CEO! THIS HAMPTON INN NEEDS A CONSIDERABLE RAISE! The fact that we had to leave!

Breakfast was awesome and the orange lemon water Was wonderful! I have never stayed in a more quieter, more comfortable, more cleaner, almost sterile looking hotel in every aspect, with such a helpful nice staff! On a 1-10 scale we nurses gave you 10+! Thank you for everything! Hey HAMPTON INN CEO! THIS HAMPTON INN NEEDS A CONSIDERABLE RAISE! The fact that we had to leave!

Wonderful location and property and staff

Exceptional

Room was clean and comfortable. Breakfast would have benefited from a few more options.

Exceptional

Great hotel. Very nice staff. We have stayed here a couple times. Always a positive experience.

Very clean hotel about 1/2 mile from the gate to the Biltmore. Staff was very nice, breakfast was also good to start the day. Close to Texas Roadhouse and Juicy Lucy’s which both have delicious food. Highly recommend all three. Of course, the Biltmore was amazing!!!!

The room was clean, modern, and had the quietest air conditioning. The breakfast had ample hot and cold choices.

Everything was fine except after a 10 hour drive, we were hoping to use the hot tub but this location didn’t have one on site.

The room was a great size, very clean with excellent amenities. Would happily stay again!

Staff was friendly and helpful. The room comfortable and clean. A nice atmosphere overall.

Staff was friendly and helpful. The room comfortable and clean. A nice atmosphere overall.

So convenient to Biltmore. Clean place and secure. Nice breakfast.

We had a great stay.

This was a beautiful, new hotel. Absolutely everything was perfect!

Tucked away & quiet N/A

Tucked away & quiet N/A

Nice location and the hotel was clean. The staff was friendly

We enjoyed our stay. It was super convenient to Biltmore Edtates.

The breakfast was ok.

The cleanliness and how nice the room was. The breakfast was ok.

Great as always

Clean and pleasant hotel. Biltmore village walkable. Perfect for a weekend stay in Asheville

Exceptional

Clean , spacious, good enough breakfast and good location next to Baltimore estate and others

A gluten free option for pancakes or waffles would be amazing. Or even a gluten free muffin. It would have been helpful to get the discount code to the Biltmore sooner. I had already purchased my Biltmore tickets when I received the discount code. You could advertise that you will provide a discount to the Biltmore if you book a stay.

Front desk staff was outstanding. Breakfast was good.

It was fine…I wish there had been cereal or yogurt with no sugar The bed was so hard and uncomfortable

It was fine…I wish there had been cereal or yogurt with no sugar The bed was so hard and uncomfortable

Updates/ construction was taking place, but it wasn’t a problem

Such a great hotel! Staff were so friendly and helpful, breakfast was good (they wrapped the items individually to reduce contamination!), and the pool and gym were decent. The pool is small, but nice and warm. The gym is basic, but good enough. I went to a (MAHEC) conference next door and was able to walk there w/ no problem (just had to be careful of the blind curves). You can also walk to nearby restaurants. I would definitely stay here again w/o hesitation!

It was newly remodeled and very comfortable. The staff was so helpful and let us know about restaurants in the area. The breakfast was very good too! We’ll be back.

Nice spacious room, (king bed) air conditioning was great. Nice staff, arrived at 1:30 asked if we could check in and staff was very nice in allowing us to check in. Only thing I don’t like is that I booked with a third party and they would not give me the points on my account. Pool was closed which that was disappointing and a 4:40 a.m. wake up call from the garbage handler was annoying, since then I couldn’t get back to sleep and was leaving that day. Besides that enjoyed the trolley ride around Ashville and Biltmore, everyone was very helpful and nice.

Nice remodel

Eggs were a little watery but overall good breakfast.

Low hot water in the early evening.

GOOD BREAKFAST! CLEAN BIG ROOM. NICE COMFY BEDS!

Everything was excellent as my answers indicate except for one thing: the television in our room was to the left of me bed. So when watching while in bed, you had to turn your head at an angle. After a while it was very uncomfortable to watch with your head turned.

Helpful staff, good breakfast. Good location. Gave us a discount on admission to Biltmore estate.

Helpful staff, good breakfast. Good location. Gave us a discount on admission to Biltmore estate.

Clean, friendly staff

Clean, friendly staff

Shower had less water flow than the sink

Clean and super friendly. Comfy beds. Not a thing. It was great!

Shower had less water flow than the sink

Clean and super friendly. Comfy beds. Not a thing. It was great!

Room was very nice, beds were comfortable, the staff was helpful and kind and the location was very close to the Biltmore - a 4 minute drive.The property was also nice and felt safe, and had plenty of parking. We would definitely stay here again.

The workers were extremely kind and welcoming. My dogs thought they were rockstars going through the public areas of the hotel. Great location to stay to visit the Biltmore. Breakfast was good. A gluten free option for pancakes or waffles would be amazing. Or even a gluten free muffin. It would have been helpful to get the discount code to the Biltmore sooner. I had already purchased my Biltmore tickets when I received the discount code. You could advertise that you will provide a discount to the Biltmore if you book a stay.

They were doing a renovation and things were a bit dusty to be expected and the gym was closed because they were working inside of it. The front desk was funny about giving me two bottles of water but finally did. (The people checking in before me were handed a complimentary bag of two waters!) I had to ask twice for mine.

Will definitely stay here again!

Friendly staff, clean, quiet and the breakfast was nice!

Friendly staff, clean, quiet and the breakfast was nice!

Nothing Nothing

Best shower....

Wonderful staff. Great amenities, wonderful breakfast.

Exceptional

Everything was great! Would totally stay again!

This hotel is excellent. When you walk in everything is super nice and updated. The rooms are super clean, updated, beds and pillows very comfortable and air conditioner works perfectly. They are still renovating but I never seen nor heard anyone. In fact you would never know it if it wasn’t for the staff saying so and one of the elevators being blocked off on first floor. All staff was very friendly. The breakfast was very nice, hot and tasted good. The floors and tables in breakfast area was clean as well. I can’t say enough about this place. I will certainly return when we come back to tour Belmont Estate house/ garden again.

This hotel is excellent. When you walk in everything is super nice and updated. The rooms are super clean, updated, beds and pillows very comfortable and air conditioner works perfectly. They are still renovating but I never seen nor heard anyone. In fact you would never know it if it wasn’t for the staff saying so and one of the elevators being blocked off on first floor. All staff was very friendly. The breakfast was very nice, hot and tasted good. The floors and tables in breakfast area was clean as well. I can’t say enough about this place. I will certainly return when we come back to tour Belmont Estate house/ garden again.

Going through renovations and we were in a newly remodeled room. Very nice and comfortable.

There was no bacon and no grits the eggs were watery

Ok There was no bacon and no grits the eggs were watery

Was there to visit Biltmore. Great location to House and Freeway.

Was there to visit Biltmore. Great location to House and Freeway.

The property is quite hidden but centrally located so that we can enjoy the perks of the city from Biltmore village, Tangier outlet and the mountain view. Austin also spends the time to check up on us to ensure we enjoy our stay.

Very Clean, Wonderful Breakfast and Friendly Staff!

This was a great property. Newly renovated and excellent. Right next to Biltmore. Still doing some renovation but it’s fine.

The property is quite hidden but centrally located so that we can enjoy the perks of the city from Biltmore village, Tangier outlet and the mountain view. Austin also spends the time to check up on us to ensure we enjoy our stay.

Easy yo find and literally within a mile of the gate of Biltmore Estate. The hotel was clean and nice and staff very friendly. Decent choice of breakfast items. Room was clean and comfortable. iticky items were towels were a bit stiff, not as soft as expected, and TP was an inferior quality expected at this price point. All in all a very good choice for a quiet and comfortable stay!

Clean room. Staff was great

Very friendly and helpful staff Breakfast was very good

Everything was great.

The property is under remodel which we knew about before arriving. Breakfast was limited and coffee not great but… hotel coffee. Convenient location for visiting the estate. Rooms were clean and staff was very friendly.

Room was clean breakfast was good and staff was very nice HOWEVER I think $75 for an overnight stay with a dog is outrageous.

Sink water into neither room was barely tepid. No clock in one room. Pooe seating in the room's.

The beds are high and I am short making it difficult to get in bed.

Perfect location if you have a trip to the Biltmore. Right off the interstate. Love staying at Hampton Inns for all my vacations.

Perfect location for our visit to Asheville and the Biltmore They are under going some renovations which for the most part had little impact on our stay and should not be an issue for very much longer.

Only 1 elevator working.

Great stay

Everything was great and we are going to stay here again on our way home.

Very friendly

Our room was very spacious. We traveled with for ladies. The room was very clean. We could not of asked for more from the free breakfast. The items changed daily. Front desk was very helpful. This location was very close to the Biltmore.

They didn’t automatically clean room

Great location to the Biltmore. Friendly staff, clean comfortable hotel, would stay here again.

The staff is exceptionally friendly. My experience was not great, however. It was bad timing. They are renovating and updating the hotel. During most my stay, the TV was out since my room wasn't upgraded yet. The breakfast was also only so-so. The waffle bar options could be expanded.

Good location, decent breakfast, good price. I used the laundry facilities and they worked well. I can’t think of anything.

The location was perfect too - 10 minutes to down town Asheville so we were able to check things out and have lunch and dinner with no problem. Breakfast was generous and there was a good variety, which we all appreciated. The pool was also very nice, and we all enjoyed that too. We all loved our stay and hope to be back again soon! Highly recommend!!

Hampton Inn we’ve found to be a solid, reliable, mid-range brand for travel. The breakfast area and room were clean, and the staff friendly. We’re glad we picked this hotel for our trip to Asheville.

Very nice!

Pleasant staff. Free transportation to the Biltmore itself because of its location on the estate. several shops and restaurants around the inn

Was disappointed the room had no microwave. I understand now that you have to book higher than a Standard room. Had restaurant discount ticket, very much appreciated.

Clean Breakfast was so-so.

Dont know

They are doing nice updates, but the pool could use some updating. The room was updated, but you could see it was not finished well, with wires under the desk just taped in place and falling, with screws missing in the faceplates for switches.

A very clean room. Comfortable beds and great breakfast. The entire staff was outstanding. I didn't know there was a spa. But my friend enjoyed the indoor pool every night.. Incredible place, even though construction was going on. The workers were very respectful

A very clean room. Comfortable beds and great breakfast. The entire staff was outstanding. I didn't know there was a spa. But my friend enjoyed the indoor pool every night.. Incredible place, even though construction was going on. The workers were very respectful

Room was clean but a bit small. Staff was friendly

Room was clean but a bit small. Staff was friendly

Had a great stay, staff very friendly, room was nice. Breakfast was good.

Clean, quiet!

Clean, quiet!

The staff was wonderful! The facility was very clean and the breakfast was excellent.

The staff was wonderful! The facility was very clean and the breakfast was excellent.

Generous welcome ss a hilton Diamond for life. Staff very professional and pleasant. M location was c spot on for our planned aactivities. And room was a cut above.

Generous welcome ss a hilton Diamond for life. Staff very professional and pleasant. M location was c spot on for our planned aactivities. And room was a cut above.

Friendly, helpful staff

Friendly, helpful staff

The heat would not adjust the temp more than 2 degree. The bacon and potatoes for breakfast were not good on our second morning. The fruit did not fresh.

The heat would not adjust the temp more than 2 degree. The bacon and potatoes for breakfast were not good on our second morning. The fruit did not fresh.

The staff was so friendly! From the front desk attendant to the breakfast cook/attendant to the staff we encountered in the hallways and common areas—they were all wonderful. The room was clean and comfortable. The location was ideal for our needs.

The staff was so friendly! From the front desk attendant to the breakfast cook/attendant to the staff we encountered in the hallways and common areas—they were all wonderful. The room was clean and comfortable. The location was ideal for our needs.

Great stay

Great stay

All are welcoming

All are welcoming

Hotel staff very friendly and helpful. Room cleaned great every day- (we tried to help by keeping clothing & personal items organized and put away to aid the cleaning process). Breakfast hot w numerous choices! Great meal to start the day.

Hotel staff very friendly and helpful. Room cleaned great every day- (we tried to help by keeping clothing & personal items organized and put away to aid the cleaning process). Breakfast hot w numerous choices! Great meal to start the day.

Clean rooms, very friendly staff!

Clean rooms, very friendly staff!

Overall stay was good for the above reasons, but the breakfast was not. We actually ate breakfast at the Corner Kitchen on our last day.

Overall stay was good for the above reasons, but the breakfast was not. We actually ate breakfast at the Corner Kitchen on our last day.

Rooms are clean, great breakfast, specially like the tea option for all time.

Rooms are clean, great breakfast, specially like the tea option for all time.

Front desk receptionist was excellent and professional though. They upgraded my room due to my membership and gave us bottled water. Nice attention to those details.

Front desk receptionist was excellent and professional though. They upgraded my room due to my membership and gave us bottled water. Nice attention to those details.

Friendly staff, super clean and spacious rooms

Friendly staff, super clean and spacious rooms

The room and bathroom were clean

The room and bathroom were clean

Close to all the fun!

Close to all the fun!

The hotel is very close to The Biltmore. It is off a main road but not on it. The hotel was clean and welcoming. The staff was courteous and friendly. It has a small pool-perfect for kids.

The hotel is very close to The Biltmore. It is off a main road but not on it. The hotel was clean and welcoming. The staff was courteous and friendly. It has a small pool-perfect for kids.

Friendly staff and clean!

Friendly staff and clean!

Great room and very courteous staff! Very convenient to the Biltmore Estate!

Great room and very courteous staff! Very convenient to the Biltmore Estate!

Great room, location and service

Great room, location and service

Great place to stay!

Great place to stay!

yes

yes

The only thing I had a problem with was the bed. It didn’t feel comfortable to me felt worn out a little bit, but other than that, everything was fine.

The only thing I had a problem with was the bed. It didn’t feel comfortable to me felt worn out a little bit, but other than that, everything was fine.

Very nice and clean room, front desk staff, excellent breakfast

Very nice and clean room, front desk staff, excellent breakfast

Everything was great. Employees were super friendly and helpful.

Everything was great. Employees were super friendly and helpful.

Friendly staff and a clean room. Ease of getting to the hotel and close proximity to Biltmore Estate

Friendly staff and a clean room. Ease of getting to the hotel and close proximity to Biltmore Estate

nice clean hotel near Biltmore estate. Comfortable bed. One notch above Best Western for breakfasts.

nice clean hotel near Biltmore estate. Comfortable bed. One notch above Best Western for breakfasts.

The room was fantastic and roomy and the staff were very helpful and courteous.

The room was fantastic and roomy and the staff were very helpful and courteous.

The room was spacious, clean, well maintained, excellent water pressure and temperature control. The bed was very comfortable. The staff were courteous, friendly, professional, and attatt

The room was spacious, clean, well maintained, excellent water pressure and temperature control. The bed was very comfortable. The staff were courteous, friendly, professional, and attatt

Clean and comfortable room, kind and courteous staff

Clean and comfortable room, kind and courteous staff

Clean. Friendly staff

Clean. Friendly staff

The room was spacious and comfortable. The staff were very helpful and nice!

The room was spacious and comfortable. The staff were very helpful and nice!

Yes , the room was clean and the staff was very nice and courteous

Yes , the room was clean and the staff was very nice and courteous

Quiet, plenty of work, great staff & breakfast. Room very comfortable & clean. Will stay again. Thank you!

Quiet, plenty of work, great staff & breakfast. Room very comfortable & clean. Will stay again. Thank you!

Clean, decent Breakfast

Clean, decent Breakfast

Yes, clean room, friendly and informative staff. Nice looking hotel.

Yes, clean room, friendly and informative staff. Nice looking hotel.

Room was excellent. And even better was reception desk people. A gentlemen at the desk recommended Corner Kitchen and it was excellent!!! Made our night perfect!!!!

Room was excellent. And even better was reception desk people. A gentlemen at the desk recommended Corner Kitchen and it was excellent!!! Made our night perfect!!!!

Clean room and friendly staff

Clean room and friendly staff

Good location.

Good location.

This is the most comfortable and nicest hotel I stayed on this trip. I would stay here again if I am going back

This is the most comfortable and nicest hotel I stayed on this trip. I would stay here again if I am going back

The location for our activities was great. Very nice hotel, would stay there again.

The location for our activities was great. Very nice hotel, would stay there again.

Yes

Yes

The place was immaculate. The staff were nice. I didn’t give 5 stars because the pillows and the beds were horrible.

The place was immaculate. The staff were nice. I didn’t give 5 stars because the pillows and the beds were horrible.

Great staff!

Great staff!

The room was very clean and the staff was extremely friendly

The room was very clean and the staff was extremely friendly

All was great

All was great

Breakfast was delicious. Rooms were comfortable and clean.

Breakfast was delicious. Rooms were comfortable and clean.

The breakfast was good and a good selection to eat. The room is clean and comfortable. We enjoyed our stay and would recommend this hotel to anyone.

The breakfast was good and a good selection to eat. The room is clean and comfortable. We enjoyed our stay and would recommend this hotel to anyone.

Very clean and clean smelling!

Very clean and clean smelling!

The room was clean and comfortable. The location is perfect for visiting Biltmore. They were having WiFi issues on two of the three days we stayed. One morning they ran out of waffle batter and other items an hour before breakfast ending which was disappointing.

The room was clean and comfortable. The location is perfect for visiting Biltmore. They were having WiFi issues on two of the three days we stayed. One morning they ran out of waffle batter and other items an hour before breakfast ending which was disappointing.

Staff was very friendly and the breakfast was delicious.

Staff was very friendly and the breakfast was delicious.

Clean and close to Biltmore

Clean and close to Biltmore

Super nice and spacious. Clean room. Comfortable accommodations

Super nice and spacious. Clean room. Comfortable accommodations

Clean room, easy check in

Good location! Clean room and spacious! Good complimentary breakfast! Nice and friendly staff! I highly recommend this place!

Only issue was elevator out of service but no notice of it. It happens and it was a weekend but maybe put up a sugn so people know

It was comfortable I wish I could say the same about all Hampton Inns.

Everything was great!

Clean, convenient,

Ac was either hot or cold. Hard to hold right temp.

Staff was courteous. Room was very nice. Breakfast was good.

Overall we enjoyed our stay here. Clean, comfortable beds and great staff. Loved all the rolling luggage available for guests to use.

Room was very clean and the heat was easy to control. Great breakfast. Dog friendly.

We didn't get to have the breakfast, so I can't comment on it. The beds were a little harder than what I'm use to, but other than thatcit was a wonderful stay. Thankbyou for making us feel welcome.

Perfect on everything- thank you

The room was very clean and the breakfast was delicious!

Staff was friendly and helpful. Waffles at breakfast were amazing. Room was comfortable and very clean.

Breakfast was very good

Quiet, clean modern

Yes

The hotel and room were clean and quiet.

Absolutely love staying here with my pet! Definitely recommend this hotel which is very convenient to I-40

Close to the Biltmore

We will consider Hampton inn and suites for our next travel . Thank you Hampton staff Willo lim

Spacious comfortable room

This was convenient to the Biltmore, dining and nightlife. We had a wonderful stay.

The location was very convenient to the event I was attending and the staff was very friendly

The room was clean and nice. The staff was very friendly and accommodating!

Safe, very clean hotel

The staff were very friendly and helpful. The room was very clean. The breakfast was excellent.

Nice room, mattress a bit too hard for our liking

Great location! We enjoyed our stay, pet friendly our two mini Dachschunds were very comfortable

Large bathroom & counter-space. Coffee & tea station with various teas. Fresh fruit in the water carafe which was tasty. Friendly staff. Pleasant patio with a fire pit.

Most comfortable room & bed! Thoroughly enjoyed!

Indoor pool and good gymn equipment . Didn’t like that bar was advertised online at this hotel, but didn’t have enough staff to open it. Requested towels from staff in hotel but didn’t receive them. Otherwise we enjoyed our stay.

Thank you for a great stay!

X

The hotel was very clean, comfortable and felt welcoming.

Nice facility and personnel

Great staff!

Wonderful property to stay at and enjoy Asheville. The reception was fantastic!!

It was great to see some of the business back in Asheville. The Hampton was convenient to Biltmore village, town, and The Biltmore. I plan to stay there again when I return. The people at the front desk were exceptional!

Top notch service, checkin, breakfast, cleanliness

Will stay here again

Great service. Friendly people. Clean n comfortable

great place to stay

Absolutely stellar hotel for a stay in beautiful Asheville! It is great especially if you are staying with a pet.

Love the atmosphere!

I really enjoyed the stay. Staff was very nice and made it easy for my family.

Stayed here many times

Our room was clean but you could hear all the road noise on at night. The shampoo bottle in the shower was completely empty (not much of a problem as we used our own) but should probably be checked in between check ins. The breakfast options are average and if you are trying to sympathize heart healthy you will be a bit challenged. The staff were very kind, friendly and welcoming.

Good

The staff were wonderful. Breakfast was delicious and the rooms were very clean. Would definitely stay here again

Liked coffee available all hours

Besides having to walk to the sister hotel next door to go swimming, we had a great stay and would highly recommend.

All of the staff was wonderful! Breakfast was very good.

This hotel was so enjoyable and the staff was very helpful. DELICIOUS FRUIT WATER!! Breakfast was delicious made by

Booked room on expedia. Was dog friendly, but was charged 50$ on credit card when i got there. Asked at desk what 50$ was for, was for pet and was told 85$. Was never told of charge at booking. Hi price for small dog who stayed in crate and did all her business outside.

The hotel was clean and well maitained - it had the standard asterisks issues of a older hotel, a tile broken here and there wall scuffs in the hallways - Hotels app shows this hotel as exceptional, I think that is very generous rating, I would give it a very good rating

friendly service, comfortable room

Very clean and friendly staff. Close to everything

Great hotel to stay at when visiting Biltmore and the Asheville area. Close to everything and great facilities and staff!

Ok

It was a nice stay overall! Everything was clean and the staff were very nice. The only minor complaint I have is that the AC could have been a bit stronger in our room. We were a little toasty at night, even after setting it to 66 degrees.

Had a 5/5 stay until the last day. I left Two jackets behind. When I called and spoke with manager, there was a lot of back and forth, with some belittling from him; he swore there were no items in the room and insisted I do not drive back from the airport to look for the items. He could not even give me specifics on the process for the hotel mailing the items to me (if found later). I told Him I was coming regardless. While En route to the hotel, I receive a call from him stating my personal belongings were mysteriously found and waiting for me at the front desk…..

Breakfast could be better

Thisnhotel is a great stay for those visiting in the area for whatever reason. All the staff were polite and welcoming (I interacted with about 5 people during my stay). Very close to the Biltmore, there are quite a few different areas close for food and shopping as well. It is off a busier road in the area, however due to the positioning of the hotel and design of its landscaping it has a quieter "feel" to it. There were no safety issues and the hotel maintains security throughout the evening as well for patrons to have additional ease for thier safety. Doors also locked properly and sealed tightly. Bathroom amenities were standard hotel fare with basic white linens, hygiene items etc. Breakfast was stocked constantly during its scheduled time with fresh fruits, fresh fruit salad, juices, milk, omelets, wafdle maker etc. Staff ensured the dining area was also clean at all times as well and helping those staying with any issues that may happen. Indoor pool is smaller than others however it is also kept very clean without being overly saturated with chemicals and was nice to relax in when in use. Overall, this will be a place to keep on a list of hotels to stay at while visiting the area. The hotel does also work with the Hilton app that allowed me to check in and not worry about phsyical room keys.

Very clean and nice staffs

Excellent facility! Will stay again

The food options at the breakfast bar were good but limited and did not vary much from day to day. The beds were comfortable. The room was nice but got warm the first night and thermostat would not adjust down to cool the room. The pool was freezing.

Well maintained and managed, but the location on the main strip was not great being that there was a lot of emergency vehicle sirens throughout the night. Good parking and breakfast hall. Carpet needed cleaning.

overall, the visit was fine however, Internet access was very difficult and definitely cost me some stress.

Nice place, nicely laid out room. There were a couple of small things such

breakfast

Clean, comfortable hotel; friendly and helpful staff. Great breakfast! Would definitely recommend this hotel.

The beds were comfortable. Shout out to Diana who us locate my daughter's cell phone when it fell under the seating at breakfast.

The room was clean and comfortable. At first, I was disappointed because I was in a queen bedroom and the bed was very soft and I have to have a firm bed. But I switched over to the other bed and luckily it was firm. Good overall

Very nice

Stayed here before

Friendly staff, clean quiet rooms.

Everything was great - location was wonderful for a Biltmore Estate visit. Clean rooms and property. Nice breakfast options. Would stay here again.

Nice as all Hampton are: bathroom door difficult to close; 2 shower heads, couldn’t turn off the fixed head; breakfast; eggs an link sausage not ateable

Pool needs to be larger. 8 person capacity for that large a hotel????

This is a very nice facility. Our room was very clean and the breakfast was delicious. I would recommend this hotel.. it’s very close to the Biltmore Estate and downtown Ashville

Amazing spot! Lovely room! Excellent staff. Convenient location!

Friendly staff

The front desk and all the staff were exceptionally friendly and courteous throughout our stay. The rooms were among the most spacious we have ever stayed in. We had requested connecting rooms at the time of booking, and to our pleasant surprise, the hotel proactively assigned them the very next day and even followed up with a confirmation message. Their attention to detail and guest comfort truly stood out.

Staff was attentive. Breakfast was mediocre. Bar was open only Friday and Saturday evenings. We asked for additional towels when not delivered during housekeeping rounds-- they were placed on the hallway carpet outside the room door (I "assume" the carpet was sanitized before the towels were put down). Room was too crowed with the Cleopatra chaise lounge. too little drawer space and limp. threadbare bedding.

What a lovely stay for a quick Biltmore trip! We were traveling multiple family members and asked for nearby or even connecting rooms when we booked the rooms. The staff quickly replied that they didn't have connecting rooms for the type we reserved, but they made a note in their system to place us as close as possible. I was impressed with the upfront and timely communication. Once we arrived, check-in was easy and friendly. Our rooms were right next to each other, which made meeting up to leave for meals and the Biltmore super convenient. This property is close to the Biltmore and not far from some great local restaurants. The rooms were clean and well maintained. The shampoo and conditioner bottle dispensers were full and served our big family well! We always run out of shampoo on trips! Lighting in the room was well placed as were plugs and charger spots. The space was roomy and we had no issues using the pullout couches for sleeping. Breakfast was filling and the staff was warm and welcoming. Our kids enjoyed the small indoor pool and I appreciated the pool towel exchanges as we forgot to pack pool towels for the trip. Our family enjoyed our time in Asheville and we would totally return to this hotel on a future trip!

Great room and excellent breakfast. Only complaint is on check out morning, you couldn’t get an elevator because housekeeping was occupying them with carts. Hotel should wait until most guest have checked out to begin cleaning.

Staff was amazing

We had a lovely stay. Nice staff, clean, & rooms smelled fresh. Kids loved the pool! I loved the gym.

It was a very nice property. Would stay again

Great stay

Everything was good about this hotel. The only improvement would be to be sure the shampoo and body wash bottles are filled.

Very convenient to Biltmore and downtown. AC worked but not if you like to sleep in a cold room.

The pool heater was out, so we were unable to use the pool. The tub in our room was completely stopped up, I had to shower with my feet on the sides of the tub. The bathroom had hair on the floor and dust all over. The tables at the breakfast area were never wiped and completely filthy. The elevators were pretty gross too. The bed was harder than a rock.

The ladies at the desk were EXCELLENT! Room was great, bathroom was excellent, all was very clean.

The hotel was clean and updated. The hotel was convenient for visiting the Biltmore.

Very clean and pleasant staff.

I like that the AC was not noisy. But through the night we were sweating and the AC was not cold enough.

Clean

Clean and friendly staff!

Nice big room!!

Excellent accommodations

It is a beautiful place, very clean rooms, good staff

We were very happy with this wonderful hotel in NC. It was near the Biltmore and very convenient. The price was remarkable and the accommodations excellent.

One of the best low end hotels I've stayed at in a while. Everyone was very professional and friendly and helpful. And room was clean and fresh

Breakfast was good, great coffee in quality paper cups. Friendly and helpful staff

They accept dogs here the room smelled terrible told the staff they said had to go through hotels.com hopefully you people will do something

Terrible elevators. Bad towels. Bad breakfast food. Nice room. As much as the room cost we should have received maid service daily!

Amazing

Everything about my stay went well, as I’ve come to expect for a Hampton Inn.

H

Nice and clean room. Excellent customer service. Good breakfast !

Great staff, great breakfast

Great experience from check-in to check-out. Great staff, very clean and probably the quietest hotel we have ever stayed in. A great stay.

We only spent two nights at the hotel. The hotel has a bar which is convenient. It also has a big indoor pool, but I got the impression from other customers that the water was not heated. There are two elevators and traffic is relatively heavy. It seems to attract families. Lots of kids. Breakfast was nice with good variety of food. We did not find towels in thr bathroom, but were able to pick them up in the frost desk. Next to the front desk there is a small store with snacks and drinks (important when with kids). Staff is friendly.

This is a beautiful property the staff were super friendly and it was very clean in ALL areas…not just the room. Two “annoyances”, the elevators are very, very slow and the hotel wasn’t that busy. If you need to get downstairs, leave early and we had a family on our hall that allowed their children to run up and down like they were in a track meet and screamed the whole time. That’s on the parents but the hotel needs rules that need to be followed…by everyone. Not enough for me to rate lower but, as I said, annoying.

We loved the whole stay from checking in to out lobby was clean and smelled great. Room was clean comfortable and quiet and we didn’t have breakfast but it looked great !!! Close to everything will stay gain for sure when we come back

Beautiful and good location

Easy to access from street, clean and friendly staff.Spacious rooms

Very. Ice as we were visiting Biltmore

It was clean,modern updates.