Hampton Inn & Suites Arlington Crystal City DCA

Thank you.

The room was clean and comfortable. The staff were very nice. Breakfast was decent but super crowded. For some reason the air conditioning was not on in the lobby or the hallways and was super hot. Other than that it was decent.

Clean room - very comfortable

Perfect for my stay with a HOT breakfast included and the gym to keep my routine regular. The absolute only downfall was the building being hot one day while they worked on the AC. My unit in my room worked perfectly ALWAYS!

No complaints, enjoyed food was great service

Clean room with comfy beds, nice shower, and in a good location. Crystal City is very convenient for coming in and out of DC, and is an interesting location on its own Parking is pretty expensive. The parking lot itself is cramped and smelly

Very good

Happy

Very good

The front desk staff were friendly and very accommodating, I arrived early and was able to leave my luggage in a secure locked room while exploring in the area until check in time. There are many great eating establishments in easy walking distance. My room was spacious, spotless, quiet, and very comfortable. It was easy and quick to call the hotel for a shuttle from DCA when I arrived. The complimentary breakfast was excellent and provided many good options. Overall, it was a wonderful stay. I recommend this hotel and will stay here again next time I'm in the DC area.

There was breakfast. Food was passable.

However, the staff was awesome! The person who checked us in was by herself and handling parking validation, check ins, and airport pickups. She was very friendly and efficient despite being solo and working in a warm lobby. The technician that came to our room was great. He came back twice and tried to make the best of the situation for us. Breakfast was skimpy and not great.

Good experience, friendly staff, clean room, and great location for food.

Easy location, easy walk to the metro, plenty of food options within an easy walk. Elevator down to the parking garage was broken. We were not warned about this ahead of time. As two in-shape travelers it was no bother to us, but we really should've been warned in advance of the issues.

Elevator down to the parking garage was broken. We were not warned about this ahead of time. As two in-shape travelers it was no bother to us, but we really should've been warned in advance of the issues.

Everything was wonderful. I would recommend anyone to stay there. I definitely will be back

We enjoyed our stay, the airport shuttle was super convenient and it was also huge for us to be able to store our luggage at the hotel after checkout so we could sight-see around DC during the day before flying out in the evening. The biggest negative was definitely the rowdiness of some school groups that were staying on our floor and some smells they produced (a lot of weed), but that is pretty much out of the hands of the hotel and more on who we happened to be staying there at the same time as.

Convenient and well maintained. Staff very helpful

One of the best 4-day stays I have ever had. Upon registration, the staff was very helpful in answering all my questions. I asked for a room near the elevator since I walk with a cane. The room was spacious and just a few steps from the elevator. Lots of connections for my devices—and a clean, large bathroom. The bed was very comfortable. Large-screen TV: a mini refrigerator and a microwave were included. The free breakfast was very good. Eggs, sausage, biscuits and gravy, oatmeal, waffles, a variety of juices, and coffee. There were also various breads and breakfast cereals. The staff let me know that there was a 10% discount for guests at a restaurant next door. Bottled water was available at the front desk at all times. I have to mention the shuttle bus driver who was informative about the area and a good driver. I will be back soon.

Room cleanliness was fine, location was good, breakfast was good but not great. Manager and reservations staff helped tremendously with rescheduling the dates due to a change in the schedule of a burial of a family member at Arlington National Cemetery. They also were exceptional in arranging bus transport back to DCA airport.

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Wonderful!

Wonderful!

Room cleanliness was fine, location was good, breakfast was good but not great. Manager and reservations staff helped tremendously with rescheduling the dates due to a change in the schedule of a burial of a family member at Arlington National Cemetery. They also were exceptional in arranging bus transport back to DCA airport.

Nice room. Great scrambled eggs!

Everything was perfect except the $48.00 per night parking fee that was not stated at the time of booking. Paying $48.00 to park in their garage and the elevator from the parking garage to the lobby was out of order.

Room size is big. Breakfast good enough. Location is easy. Pay for washing machine. Machine is old.

Everything was perfect except the $48.00 per night parking fee that was not stated at the time of booking. Paying $48.00 to park in their garage and the elevator from the parking garage to the lobby was out of order.

The rooms are big and clean

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Pleasant

Yes, breakfast was good

Good

Room was clean. Staff is also very friendly and helpful with tour questions. Breakfast bar was very good, with a good variety of selections. We were there when 8 th graders were visiting and the staff kept everything stocked well. There was ample seating. The airport shuttle was on a loop every 15 minutes and was easy to find and friendly.

Staff was helpful, room was clean, good location. A variety of choices for breakfast. Room needed more light. Need the small bathroom mirror that swings out from the wall. High parking fee.

Room needed more light. Need the small bathroom mirror that swings out from the wall. High parking fee.

Airport shuttle was great!

Construction next door and very loud due to its work early in morning

Exceptional

Room was perfect and clean!

Location near metro station and choice of restaurants Room air-conditioning was inconsistent

First time in DC. Missed our hotel shuttle because they didnt tell me there was a specific place to stand. Waited an hour. Got to the hotel and the lady at the desk was so nice. The hotel was beautiful, nice room. Everything was good UNTIL the morning shower. Hair was already wet when I realized there wasnt any shampoo.....The front desk said there wasn't anyone to bring shampoo but I could come down and get some......get down there and it turns out they ONLY HAD conditioner to give me....this place was a 10 star for me until that happened.

I had to stay a week downtown for work and moved to this hotel for leisure. The downtown hotel was fine, but this place was nice. Everything was great. Spacious room, clean, microwave, QR codes for hotel information, restaurant list, great breakfast. Lots of restaurants, CVS in walkable distance. Airport shuttle guy was nice. Front desk folks were friendly. Im glad i stayed here.

The hotel was conveniently located to DCA and was able to accommodate a late (after midnight) check in. On the surface, our room looked nice but it wasn’t cleaned well, There was significant/visible hair on the bathroom floor and in the shower. The bathroom was okay but not a great design/layout. A longer term stay would have been difficult for me due to lack of counter/storage space. No complimentary (Nestle :)) water unless you are a top tier frequent stayer. Also, when I realized I’d left a lg bag of toiletries, I phoned the hotel between 6-7pm and was told I would have to call back the following day because only housekeeping could check lost and found items and they had left for the day. Unfortunately my travel commenced early morning so I had to leave without my personal items.

The rooms were very clean and comfortable. The parking was easy. The night concierge was not helpful and charged me 91.00 for chips drink and a rice crispy treat.

Spacious room and clean. Customer service and transparency were lacking. We did not feel welcome upon arrival. Our front desk clerk was NOT friendly in the slightest and we had to fish out information from her. We were charged $48 for a parking garage that had a broken elevator. We were there less than 24hrs. The hospitality industry should be hospitable, this hotel staff needs work starting at the front door. It was cold and incalculable rather than warm and inviting… on Mother’s DAY especially.

Spacious room and clean. Customer service and transparency were lacking. We did not feel welcome upon arrival. Our front desk clerk was NOT friendly in the slightest and we had to fish out information from her. We were charged $48 for a parking garage that had a broken elevator. We were there less than 24hrs. The hospitality industry should be hospitable, this hotel staff needs work starting at the front door. It was cold and incalculable rather than warm and inviting… on Mother’s DAY especially.

Yes breakfast was good

The rooms shower supplies were not full in one of the rooms I booked. My guest were have an issues with the air conditioning unit, and one of the cleaning staff were very rude and told them to call maintenance.The maintenance guy was very good came up and got everything situated other than that.The only problem I had was parking lot.They charged us forty eight dollars a parking, a parking garage that had no work in elevator and if it was all property, I could understand what the garage is on property,so it should actually be included in the price of the hotel for forty eight bucks.A night is kind of ridiculous, especially with no working elevator it should have been comps for any one parking during their stay during their stay

Very convenient to DC and close by restaurants

Great staff. Wonderful breakfast selection that changed daily the 3 nights I was there. 5 mins walking distance from metro system that will take about 10-15 mins to reach downtown D.C. and national mall area. Rooms clean and soundproof. Ref

Exceptional

Very good

Very good

Front Desk Hard beds

Front Desk Hard beds

Muy buena ubicación

clean convenient to airport and washington dc staff was wonderful breakfast tasty the drop off in front is a little tight

clean convenient to airport and washington dc staff was wonderful breakfast tasty the drop off in front is a little tight

This is a great hotel. The staff are absolutely phenomenal. The hotel is very clean

Great staff, clean room, comfortable beds, lot of breakfast options, very close my event location, a ton of restaurants nearby. Parking is $48 + tax, elevator from parking garage was under maintenance.

Great staff, clean room, comfortable beds, lot of breakfast options, very close my event location, a ton of restaurants nearby. Parking is $48 + tax, elevator from parking garage was under maintenance.

No elevator to parking garage. I would not have paid $40/day for parking with this condition. We had to lug up suitcases 2-3 flights of stairs w little kids.

No elevator to parking garage. I would not have paid $40/day for parking with this condition. We had to lug up suitcases 2-3 flights of stairs w little kids.

Elevator service did not extend to parking levels, that can not be be acceptable. Lugging suitcases up the stairs to the lobby level is a real problem

Great location, nice staff!

Pretty good for a quick trip

Decent breakfast and close to the airport. Parking costs extra (think USD 48) so please keep that in mind

Everything

We’ve stay at Hampton Inns many times and this was the first time we’ve had any concerns. Overall stay was okay. There was no elevator service to the parking garage, but this was stated when we arrived as due to elevator repair/reno and we were given tips to drop off luggage before parking, etc. But the breakfast was a fiasco. It ended at 9am which was a very surprising and chaotic/stressful both for many of the guests scrambling to get breakfast at the last minute. The poor employees were trying to balance doing their job and putting food away while hungry guests were trying to get food and having to beg staff for more time. Many of us didn’t notice the breakfast time posted when we arrived and I have never experienced a hotel breakfast that ends before 10am. Judging by the number of other guests who were also upset and or denied food, we weren’t the other ones caught off guard. And as professional and helpful as the staff tried to be, it also seemed like they face these difficulties with hungry/angry guests daily. Sadly, it seems like a corporate decision was made to cut corners at the expense of their paying guests. From what others were heard saying, Hampton Inn has been slowly making their breakfasts earlier over recent months by 30 minute increments. Just google “Hampton Inn breakfast times”…. apparently many chains are moving to this schedule, so be warned and get up early if you expect to actually eat the breakfast included with your stay!

Clean and comfortable

Extremely clean room and facilities; the staff were very helpful and responsive to all of our questions. Great stay.

Everything. They always very helpfil

Everything. They always very helpfil

Yes all the above

Good breakfast

Good

Very good

We enjoyed the breakfast and atmosphere. The breakfast was decent, walking distance to the metro station was a plus as well as a close proximity to small shops and cafes. I did not like that the elevator to the garage did not work.

We enjoyed the breakfast and atmosphere. The breakfast was decent, walking distance to the metro station was a plus as well as a close proximity to small shops and cafes. I did not like that the elevator to the garage did not work.

The shuttle from the airport had 2 hotel names on it so I didn't see it several times. The lady at your desk was very rude When I asked if it was unmarked. All she had to do was say the van said Hilton Garden and Hampton. She hung up on me 3 times. When I checked in she gave me a key card that didn't work. The bed was comfortable and the water pressure was great. Thank you for having all the liquids in the bathroom.

Breakfast was fresh; room was clean; staff was friendly; location is conveniently located near the airport and not far from Metro - I didn't feel the area was scary/shady. They offer a shuttle to the airport, but we didn't end up using it.

The hotel location is good, uber was reasonable as it’s close to DC, the train station is about a 2 (long) blocks away but easy walk, there are a variety of food establishments and CVS within walking distance. Airport is close and the airport shuttle ran regularly. Points to note: - if you have a baby, keep your expectations low for the crib. Walk with your own crib sheets and your own bassinet if you can. Remind staff about the crib when you’re checking in. - there will be a damage hold on your credit card additional to your stay so be mindful. - coffee was good but you have to ask for non-dairy milk options (which the staff provided). - breakfast was good (egg, sausage, bread, fruit, waffles, yogurt & juice). - faucet in the suite (kitchenette area) didn’t have hot water. We recommend this location, just be mindful of the shortcomings if these are deal breakers for your stay.

Staff was wonderfully friendly, helpful and accommodating. Room was very quiet and comfortable, leading to great sleep, and breakfast was convenient and tasty!

Nice place

Spacious, clean, updated rooms. The staff was friendly and helpful. Good breakfast. Close to local Metro station. I recommend Hampton Inn and Suites Crystal City

No pool

Clean and updated room close to the airport. Left before breakfast, would have been nice to have breakfast to go. Dropped rental car off at airport day before flight leaving and walked back to hotel. I could have used airport shuttle, but opted not to. Plenty a nice restaurants close by. The shuttle to airport was quick and east with a pleasant and helpful driver.

The breakfast time was early and The check-in policy for changing the time due to flight cancellation is not fair at all. Unfortunately, even though I contacted the hotel about this, they charged me for the day I didn't use the room. For this reason, I will never choose this hotel again.

excellent hotel

I showed up to the hotel and they said they were overbooked and that my reservation through Expedia did not matter. At 2 AM I was walking around Washington DC trying to find a place to stay. This does not go well for me reusing Expedia again, or ever going to the Hampton Inn again.

The food was fresh and abundant and having the airport shuttle made for an easy and stress free travel experience.

Location is perfect, and near the metro The elevator from the parking garage was broken, and there is no good location to leave your car while unloading. Also our bathroom did not have a shower curtain, so we had to create a towel barrier to stop our bathroom from flooding when we took a shower this is just silly.

There wasn't a pool

everything

The hotel didn’t print out a receipt for me when I left. I would like for them to send me one by mail or email.

Parking charge was not shown on reservation confirmation I printed to take but was shown to me by staff on site when I complained about price

Yes

Clean room. Nice gym. Good breakfast. However staff was not overly friendly.

Great, clean property. The staff is mediocre. Some front desk staff is great, others have no personality, and basic communication is a challenge.

Our flight was canceled and our arrival for a one night stay was rebooked for the following day. I spoke with the manager and the property would not consider rebooking us for another night and kept the entire amount we had paid in advance. Lesson learned.

This place is terrific!! So friendly! So clean and stylish. And 5 min from Ronald Regan and a few steps from the metro.

Bed was a bit too firm for me but was still comfortable

the room was very clean I enjoyed the stay and will do it again next time i'm in the area

Airport shuttle was easy

Very spacious room, excellent location, good breakfast Front desk staff not very welcoming

Near Reagan airport The room was dark and had limited closet space. They advertise an airport shuttle but failed to tell us it doesn’t start running until 0430, too late for our flight. Also, breakfast didn’t start until 0600, also too late to be of any use to us. I booked a handicap chess room but it had a bathtub and shower combination, making it unusable for us. I was told I should specified a roll in shower room. Live and learn.

Non

I truly enjoyed my room, hotel location, service and breakfast. The only issue is that the garage elevator did not work. I had to use the stairs.

Jerry was very helpful too! We will recommend this place to our friends anf hoping to visit again soon. Kudos to Genet and Kerry!

Convenient location, great staff, airport transport, good Wi-Fi, breakfast staff was great keeping things refilled and clean. Close to Crystal City Metrorail, walkable to various eateries. Close to airport without any airport noise. Great place.

Shuttle service was great! Front desk service was exceptional.

The receptionist never smiled nor was kind. This is not the job for her. I asked for a receipt she refused to give me one until I confronted twice. The toilet didn’t flush properly. We had to flush twice or three times. We stayed on the 5th floor. One of the days the elevator was being worked on. It was out of use and an inconvenience for those who were handicapped or taking luggage downstairs. The breakfast was delicious. It was a hot and complementary. Eggs, omelets, sausage, waffles, french toast, assortment of fruits, bagels, cereal, juices and coffee. An exceptional breakfast. The beds were comfortable.

Courteous staff

Access to underground and facilities necessary for my business trip.

Overall very nice place to stay

Clean

Nothing They didn't answer the phone to send a bus to pick me up.I had to take a taxi. The maid did not change the sheets or towels. No service at all. The elevator to the parking garage didn't function and yet they charged $48 parking fee. The breakfast food was garbage and cold. Front desk help was non-existent

Staff were friendly and helpful throughout the stay. The breakfast was edible and plentiful. Room was clean and accessible. Would stay again.

Staff were friendly and helpful throughout the stay. The breakfast was edible and plentiful. Room was clean and accessible. Would stay again.

The street noise is extremely loud. From the 7th floor, you can hear conversations from the sidewalks. The hotel is off a highway so the honking is constant. There must be a hospital nearby because the number of ambulances and fire trucks were shocking. It quiets down at night, but I’d suggest bringing earplugs if you’re a light sleeper. Note that breakfast ends at 9, although the checkin materials state 9:30. Positives: th airport shuttle drivers are incredibly nice and very reliable. In fact, all the staff are wonderful. Fantastic restaurants are walking distance, just about thee blocks away. Lyfts are only about $7-20 to get to the National Mall. Even with the street noise, I’d stay here again. It was a nice stay.

The street noise is extremely loud. From the 7th floor, you can hear conversations from the sidewalks. The hotel is off a highway so the honking is constant. There must be a hospital nearby because the number of ambulances and fire trucks were shocking. It quiets down at night, but I’d suggest bringing earplugs if you’re a light sleeper. Note that breakfast ends at 9, although the checkin materials state 9:30. Positives: th airport shuttle drivers are incredibly nice and very reliable. In fact, all the staff are wonderful. Fantastic restaurants are walking distance, just about thee blocks away. Lyfts are only about $7-20 to get to the National Mall. Even with the street noise, I’d stay here again. It was a nice stay.

Clean room

Clean room

Great hotel, very clean and comfortable. Would recommend.

Our room was very clean and comfortable. We had a late night check-in and everything went very smoothly. We enjoyed breakfast Sunday morning. I would definitely stay here again.

Our room was very clean and comfortable. We had a late night check-in and everything went very smoothly. We enjoyed breakfast Sunday morning. I would definitely stay here again.

The facility is good but they have marked down the room price and at the same time to charge you high parking fee.

The facility is good but they have marked down the room price and at the same time to charge you high parking fee.

It was ideal location and price for our trip. It is close to the airport and The Wharf in DC, which is where we were going for a Concert. Complimentary breakfast a plus, nothing fancy but it checks all the right boxes. Staff was helpful and amicable.

It was ideal location and price for our trip. It is close to the airport and The Wharf in DC, which is where we were going for a Concert. Complimentary breakfast a plus, nothing fancy but it checks all the right boxes. Staff was helpful and amicable.

Free breakfast was the cherry on top. Room was clean and tidy and staff was nice. Only thing I wasn’t a fan of was the expensive parking we had to pay per day to stay in their garage.

Free breakfast was the cherry on top. Room was clean and tidy and staff was nice. Only thing I wasn’t a fan of was the expensive parking we had to pay per day to stay in their garage.

Clean , front desk staff were great

Clean , front desk staff were great

Great

Great

Clean room

Clean room

The room was great, the staff were very helpful. I would recommend this hotel to anyone visiting the area

The room was great, the staff were very helpful. I would recommend this hotel to anyone visiting the area

Front desk staff, Momo in particular, very accommodating, courteous, and professional.

Front desk staff, Momo in particular, very accommodating, courteous, and professional.

Everything was outstanding.

Everything was outstanding.

Area and clean Lobby check staff asked a question and very rude and said everything has to be thru reservations I needed an extra hour late out rude response

Room was kept very clean. Staffs politely talk to me.I was happy to stay here.

Room was kept very clean. Staffs politely talk to me.I was happy to stay here.

Great stay.....Receptionist, Can't remember her name Greenly???? was awesome.

Great stay.....Receptionist, Can't remember her name Greenly???? was awesome.

Yes everyone was helpful

Yes everyone was helpful

3 days between cleaning is too long

Since I arrived early from the airport before check-in time, the staff was very generous to storage my luggage. I had an event to attend throughout the day so I wouldn’t be able to take my luggage, so I appreciated the receptionist for the accommodation. The room was exceptionally clean and it had amenities available like TV, and snacks. Since it was a chilly day, I’m glad there was a heater and extra blankets. I would definitely stay in this property in the future. Thank you!

Since I arrived early from the airport before check-in time, the staff was very generous to storage my luggage. I had an event to attend throughout the day so I wouldn’t be able to take my luggage, so I appreciated the receptionist for the accommodation. The room was exceptionally clean and it had amenities available like TV, and snacks. Since it was a chilly day, I’m glad there was a heater and extra blankets. I would definitely stay in this property in the future. Thank you!

Yes

Yes

Due to multiple service issues during my stay (no hotel shuttle pickup from Ronald Reagan Washington National Airport, fire alarm evacuation without staff guidance, malfunctioning TV, and breakfast unavailable during the posted hours), I decided to check out early on February 14 in the morning. The hotel manager reviewed the situation directly from my phone and authorized the early check-out without penalty due to the inconveniences. I was informed that since this was a prepaid reservation through Hotels.com, the refund for the unused night must be processed by you. I am formally requesting a refund for the unused final night, as the hotel approved the early departure without charges. Thank you in advance for your prompt assistance and confirmation of the refund.

Due to multiple service issues during my stay (no hotel shuttle pickup from Ronald Reagan Washington National Airport, fire alarm evacuation without staff guidance, malfunctioning TV, and breakfast unavailable during the posted hours), I decided to check out early on February 14 in the morning. The hotel manager reviewed the situation directly from my phone and authorized the early check-out without penalty due to the inconveniences. I was informed that since this was a prepaid reservation through Hotels.com, the refund for the unused night must be processed by you. I am formally requesting a refund for the unused final night, as the hotel approved the early departure without charges. Thank you in advance for your prompt assistance and confirmation of the refund.

Location. Excellent facility Nothing

Shuttle service

Shuttle service

Room was clean and everything was nice, as expected. I tried to connect my hard drive to the television to watch movies but I think I needed a intermediary device such as Nvidia shield which we did not bring with us.

Room was clean and everything was nice, as expected. I tried to connect my hard drive to the television to watch movies but I think I needed a intermediary device such as Nvidia shield which we did not bring with us.

The

The

The room was clean and the staff was courteous. No frills to the room. Tv selection was basic. No ability to connect to your devices. The breakfast was basic borderline subpar. BUT everything was nice and clean.

The room was clean and the staff was courteous. No frills to the room. Tv selection was basic. No ability to connect to your devices. The breakfast was basic borderline subpar. BUT everything was nice and clean.

We spent the night before an early morning flight. We checked in online and were able to go directly to our room. The room was clean and the beds were comfortable. The shuttle to the airport was a quick ride.

We spent the night before an early morning flight. We checked in online and were able to go directly to our room. The room was clean and the beds were comfortable. The shuttle to the airport was a quick ride.

Great location in DC

Great location in DC

Stay was great. Clean rooms, heater was working perfectly as it was so cold out. Breakfast was also included in the stay and it was good - hot and cold breakfast, juices and bagels available. Clean dining area and bathrooms. No complaints. Would stay again.

Stay was great. Clean rooms, heater was working perfectly as it was so cold out. Breakfast was also included in the stay and it was good - hot and cold breakfast, juices and bagels available. Clean dining area and bathrooms. No complaints. Would stay again.

Clean room. Nice stuff

Clean room. Nice stuff

Very clean. Great shuttle service. If I was to be picky, housekeeping forfot to fill the soap, lotion dispensers.

Very clean. Great shuttle service. If I was to be picky, housekeeping forfot to fill the soap, lotion dispensers.

Great staff, clean room and great breakfast. However having to pay $48 per night for parking at the hotel was excessive! They should have a disclaimer stating that on the Expedia page, and reason for my 3 star survey.

Great staff, clean room and great breakfast. However having to pay $48 per night for parking at the hotel was excessive! They should have a disclaimer stating that on the Expedia page, and reason for my 3 star survey.

Shuttle service refused my request

Shuttle service refused my request

Great and comfortable

Great and comfortable

Very nice hotel, clean and comfortable. Close to metro. Good breakfast. Nice staff. Have pay basement parking garage.

Very nice hotel, clean and comfortable. Close to metro. Good breakfast. Nice staff. Have pay basement parking garage.

I was greeted by an amazing woman working the front desk by the name of Genet. She was kind, thoughtful and incredibly helpful. I was in the area to for an emergency to check in on a sick relative. She was reassuring, supportive and checked in on me between my visits to and from the hospital back to my room. I really appreciate your kindness Genet, thank you so much. Bless you.

I was greeted by an amazing woman working the front desk by the name of Genet. She was kind, thoughtful and incredibly helpful. I was in the area to for an emergency to check in on a sick relative. She was reassuring, supportive and checked in on me between my visits to and from the hospital back to my room. I really appreciate your kindness Genet, thank you so much. Bless you.

10/10 service. Room was clean, breakfast was good. No complaints

10/10 service. Room was clean, breakfast was good. No complaints

the hotel and room were clean and comfortable. the staff was professional and courteous.

the hotel and room were clean and comfortable. the staff was professional and courteous.

clean room, couldn’t have asked for more!

clean room, couldn’t have asked for more!

Clean room, friendly front desk staff

Clean room, friendly front desk staff

The room was big and clean. Housekeeping was not a daily process. So the beds were not turn down everyday. Love the breakfast bar. Front Desk Staff friendly and professional. Always gave me a greeting and smiling.

The room was big and clean. Housekeeping was not a daily process. So the beds were not turn down everyday. Love the breakfast bar. Front Desk Staff friendly and professional. Always gave me a greeting and smiling.

The room was immaculate.

The room was immaculate.

Overall great stay

Overall great stay

Room was ready upon arrival. It was clean and comfortable. I had a good nights rest. The reception staff was friendly and accommodating. Breakfast and early morning coffee was excellent

Room was ready upon arrival. It was clean and comfortable. I had a good nights rest. The reception staff was friendly and accommodating. Breakfast and early morning coffee was excellent

Staff and room were great. Breakfast was poor. It was served on paper plates with plastic forks and knives that broke while trying to cut very dry hard French toast sticks. Seriously? Plastic utensils? Not even camping do they work. Staff was very kind and helpful. McDonald’s would have been tastier.

Staff and room were great. Breakfast was poor. It was served on paper plates with plastic forks and knives that broke while trying to cut very dry hard French toast sticks. Seriously? Plastic utensils? Not even camping do they work. Staff was very kind and helpful. McDonald’s would have been tastier.

Staff. Horrible people. The worst . I worked for Hilton for 20 years. Never ever been treated like this. Will never stay at any property owned by this company, call call to complain

Staff. Horrible people. The worst . I worked for Hilton for 20 years. Never ever been treated like this. Will never stay at any property owned by this company, call call to complain

The room was super clean, spacious, quiet -- excellent, very nice.

The room was super clean, spacious, quiet -- excellent, very nice.

Awesome

Awesome

Booked an accessible room. It was very good size with a sitting area, 3 large windows and a small kitchenette area. Nicely decorated. Looks recently updated. Very clean, great location. Super reasonable price for travelers to the DC area.

Booked an accessible room. It was very good size with a sitting area, 3 large windows and a small kitchenette area. Nicely decorated. Looks recently updated. Very clean, great location. Super reasonable price for travelers to the DC area.

Clean and nice staffs

Clean and nice staffs

As expected for Hampton Inn. Always quality.

As expected for Hampton Inn. Always quality.

Very comfortable, extremely helpful front desk staff!

Very comfortable, extremely helpful front desk staff!

Front desk staff especially on 1/15 were super kind.

Front desk staff especially on 1/15 were super kind.

The hotel is in a good location!

Great location near the airport with a shuttle that arrived to pick us up in less than 5 minutes. Staff were friendly and helpful with recommendations on dining within walking distance of the hotel. Room was clean and comfortable.

Yes

The airport shuttle was difficult to find at the airport and because the shuttle does not drop off passengers in the roundabout in front of the Hampton Inn, I struggled with my luggage.

Friendly and gelpful staff. Would definitely stay again.

Room was spotless , breakfast was hot and plentiful, cofee was good.

Clean room

Clean room, spacious

Clean room, staff was great, breakfast okay. Unable to set heat at a higher temperature.

Ty

Best one

Staff was so nice and friendly .gym was perfect.

Breakfast great - room clean; a lot of people due to new year, otherwise it could be better!

Great service at the hotel. Great shuttle service to the airport

The room was clean and the staff was friendly and courteous.

Clean bathrooms

The hotel was clean and in a good location. A 5 minute walk to the metro.

Additionally, the breakfast arrangements were inadequate for the number of guests. Breakfast was scheduled from 6:00 am to 9:00 am, but the breakfast area was very small and overcrowded. On the first day, when we arrived around 8:00–8:30 am, there was no seating available, and we could only take coffee and toast before leaving. The situation was further worsened by the fact that only one elevator was operational, resulting in long wait times, as both guests and housekeeping staff were using the same elevator. Due to these limitations, we chose to skip breakfast on the second day and arrange food outside. Extending breakfast hours to 6:00 am to 10 am would better accommodate guests and improve experience

Not so good: there was no daily room cleaning; at breakfast, the yogurt ran out and they didn’t restock it (the same happened with other items); only one elevator was working, and during breakfast time it was very difficult to go downstairs.

Nice room. Good Breakfast Selection. Friendly Staff. Many walkable food options.

Our room was not cleaned and we found out later that we were supposed to inform the front deck upon check if we want our room cleaned. We did not see a sign at the front deck that we needed to do that.

Clean and spacious room.

When I checked out on the day of departure, I had to wait almost 20-25 minutes. There was only one staff member on duty.

The rooms are pretty spacious besides the bathrooms, they are a little cramped. The room and hotel itself is clean. Staff were extremely friendly and helpful. Parking is expensive, $48 a night to park in garage. Breakfast was not the greatest but its nice to have the option. Its from 6-9 am and gets pretty busy. They do have an airport shuttle which we did not use and are about 5 mins from the airport. The hotel is in a good location close to plenty of restaurants and a short drive to DC.

The cost of parking was more than 50% of the cost of the room which is unacceptable

The breakfast menu should be different each day and the breakfast show be until at least 10 am and have more room for people to sit

Very comfortable room

Clean room and excellent staff. Definitely great stay

Clean and very convenient to the metro and dca airport.

Great experience overall

Couldn’t talk to someone in Lost and Found due to a language barrier. They just hung up on me instead.

Beds in room were comfortable. Sink in bathroom should have faucet in the middle of sink, instead of the corner of sink, causing lots of water to build up around the counter top of the sink. Breakfast should add grits to menu.

The room was comfortable and breakfast was adequate. I was able to park on the street and save $48 in parking fees! I would definitely use this hotel again.

The staff was very polite and the room was very comfortable and cozy.

The staff was very helpful. The room was adequately clean and comfortable. The shower only had moderately warm water.

Staff was friendly, food was excellent, and service was excellent! Rooms clean, great hotel, nearby restaurants

Everything including TV has my name on screen made me feel special

The staff was wonderful. The room was very clean. Meed more light in the room.

Horrible breakfast ! Coffee, terrible.

Room is good. AC on/off buttons not working properly and so is coffee maker.

Love it. Thank you, very happy .

I hated the shower towels, they where so small and keep in mind i am only 5’2. Additional the bedding was not warm at all!!

The staff and their friendliness really stood out. Special thanks to Genet and Shawn( I don’t think I spelled her name right).

It is what it is. An old property with few staff and the bare minimum in the room. It was one of the less expensive properties in the area. Not a very good value. The shuttle service is excellent and that’s all I was after.

Clinton was great, room was clean and neat. Breakfast was good

Would be nice to have digital clock in rooms and a list of food delivery locations.

Overall, not a bad stay.

Unfortunately no hot water in shower

Staff professionalism and the cleanliness of the room.

Great modern hotel, great staff and location.

The room was very clean and the staff was friendly and helpful. I enjoyed the Breakfast buffet.

Only 1 operating elevator. Warm, not hot, water in shower.

Staff very helpful

Excellent room

Perfect, breakfast was excellent.

Airport shuttle was provided by hotel and hot breakfast.

Nice room

Spacious room, neat.

Great, friendly staff. Clean room!!

Our suite was nice, but poorly oriented. The bathroom was very small, and the recessed light above the sink in the bathroom did not work.

The only thing I wish would be parking included in the price . Definitely will stay again, my family love it.

Everything is good but the parking is so expensive, hope they will lessen the price next time 😃

Good breakfast

Comfortable and clean. Good breakfast.

Buena

It was enjoyable stay

It was very confortable n spacious room with fab breakfast

Close to the downtown.

The room was clean/ had problem with the toilet and blinds. The staff had problems understanding what I ask for.

Friendly staff. Great breakfast. Easy shuttle to DCA.

Friendly professional staff, clean room and dining area, great location (close to transit and cute restaurant area).

We've stayed here several times. Friendly staff, clean rooms, convenient location to DC Metro, several restaurants, etc. The included breakfast is very basic and "meh" but will do in a pinch. For the price, a good deal.

Very Good

great location and staff.

Excellent

Room was nice, breakfast was nice, staff was nice.

Excellent stay, kind staff, would definetly recommend. The shuttle service to the hotel and back to the airport was amazing!

Clean room and friendly staff.

Easy check in (digital key), room is spacious and clean. Airport shuttles run starting at 430am on request. Not much more I need.

We had a hole above our shower to which I had asked to be fixed it never was, even though we were told it would be . Shower never got HOT! it was lukewarm at best. Trash wasn’t taken out even though we asked for it. Freezer froze our food. Tv controller kept turning tv off. Room was clean though. Great location!

It was okay, nothing special.

Great check in! We had a very clean room! Wonderful hot breakfast!

The area was very walkable. The hotel felt fresh and was well maintained.

The breakfast was great. Staff was helpful but only one person was available at the front desk, and you had to wait too long sometimes to get attention. Also, the last day there was this machine sound - like a buzz saw type of sound - that came up intermittently near my room - but I don't know what it was. - Monica and Carl Varner

What was most important was the staff. The front desk staff was so friendly and helpful for everything. Told us how to access the subway, where to eat, asked us about our day and just chatted. Great staff makes a huge impact. Way to go, the front desk staff should be thanked!!

Front desk professionalism and supporting check-in.

Clean and friendly helpful staff....never made it to breakfast or the gym.

Clean, spacious, good temperature. Good breakfast area. Nice walking areas around the hotel. Accesible and not expensive. The shuttle was quick and free.

Clean room, close to the metro, helpful staff. You should have a selection of fruits in the mini mart next to the reception

The staff was very nice. The free breakfast was better than most. The parking policy is incredulous and my room was dirty

Room was clean and the staff were very accommodating.

Wonderful, clean room with a nice view!

Excellent visit for relatives, courteous and professional staff, convenient restaurants and transport.,

Numerous signs of aged decor... could barely operate blinds in room due to rough chain pulls. The door to the room was crooked, and allowed a TON of noise and light through, holes in the wall from what I assume were missing artwork or old fixtures in the bathroom... just overall dingy around the edges. Traffic noise from seven floors below was also excessive.

Nice place, super convenient to the airport. I would stay here again.

Clean and quiet property with friendly staff and great breakfast. Would stay again if I’m in the area.

Room size was good, clean, great location, good workout facilities

Friendly staff, clean areas dowstairs, clean room, awesome bed, awesome coffee bar but no hot choclate. Please consider bringing back early breakfast for runners on the last Sunday in October when the Marine Corps Marathon takes place.

All very good

The 1st morning breakfast was good. The 2nd morning Sunday was terrible. The coffee tasted like brown water, had zero strength. The front of house didn’t smile and wasn't welcoming at all.

Great stay, rooms and staff are great, very close to Washington dc, you need to walk only 5 Min to reach the metro station

The room was very nice. The bed was comfortable. I came in too late to get the airport shuttle. The breakfast was good and a wonderful convenience.

Shuttle both ways was great

Clean room

Excellent location within walking distance of restaurants & a short bike ride from Pentagon Mall, super friendly staff and very clean room with great water pressure.

Clean room nice staff. However parking fees are expensive to park in the garage. But all in all it was a pleasant experience

Room clean air conditioning ok gym n/a

Last minute booking due to flight delays. Very nice hotel. Shuttle to and from airport was great.

Ideal place to stay if you are planning to visit capitol, White House, etc.

Kind & Helpful Desk. Good breakfast!

Initially the room safe wasn’t working. I called front desk and they send someone to fix it right away.

Overall the experience was good. However we resuested towels on our secomd day of stay, but did not receive them after being told housekeeping would bring thdm right up.

Staff was courteous, friendly, efficient and always helpful. First room had no water pressure. Given a new room which was fine but safe didn't work (probably bad battery). Rooms were clean. Slept very well. Having one elevator was not good. Breakfasts were okay and liked the variety. Cooks and staff were great. Having restaurant row close and walkable was convenient. Metro and Mall was also an easy walk. Shuttle and driver a plus. I would come back.

Great location

Great location. Close to restaurants and Metro to get into Washington DC

Nice

Clean property but very expensive

Even the parking garage was clean!

This was a good overnight stay. I wish parking was cheaper.

From arriving to the airport and calling Hampton Inn for a shuttle, the experience was amazing. The driver was safe both to and from when checking in and out. Check-in was a breeze and I was able to do so through the app and select my room. Considering I stayed for 5 nights, the staff moved me to another room, due to the noise of the elevator dings which was very considerate! I greatly appreciated that! The window view facing the front busy street of both Hampton and the Hilton next door was breathtaking! Breakfast every morning was always full (early bird gets the worm) and a great variety of items to choose from. My encounter with all staff members was top-notch. The room was clean and perfect. The TV displaying my name as a welcome feature was very personable and fun! Never any issues with fresh towels and light clean-up done once (at my request, as most nights we left the DND sign up) while we were there. The comfort of the beds and fresh linens was perfect. The ability to sleep with one window shade down and still see the night sky/buildings lite up was so perfect! I will definitely be staying here again when we return in the spring!

Room is nice and spacious and has been updated as it seems all areas in hotel have been. My one problem is that it’s loud as if the walls and windows are thin. So much so that it’s hard to sleep as you can hear every car, especially if it’s a louder car with loud mufflers. It was terrible. I was in 522 which faces a busy road and I could hear everything outside. If I stay next time I will ask to stay towards the middle of the hotel.

Would stay again

We really enjoyed our stay. Excellent service.

.

We like everything special the shuttle to the airport. It’s very convenient. However, there were mosquitoes around the lobby so we got couple mosquitoes bites.

Everything at the hotel was great except the water temperature. Staff were very pleasant, and the hotel was extremely clean. Great restaurants within walking distance.

Shuttle took 25 minutes after contacting the property to get picked up. Contacted the front desk twice and was told driver was on the way the first time and that he was there the second time, but he wasn’t. First night found a flying bug crawling on the ceiling. Notified the front desk the next morning. They wrote it down and said they’d let housekeeping know. That was that. Other than that, great location, noce rooms, decent price.

Amazing and comfortable for a family of 4 in king suite. The small kitchenette came in handy for baby milk prep. Would visit again.

nice area; hotel staff very nice and helpful. Metro close

Great place

Muy Buena la recomiendo

A great hotel has all the necessary features: free airport shuttle which starts 4:30am, no any other hotel start at this early. Free breakfast which has many options, fruit, oatmeal, etc. I like the gym, which is much bigger than other hotels I have been staying. We arrived at noon and got into our room without any additional charge. Staff are helpful and warm. Airport shuttle bus driver is very nice and helpful. Bed is comfortable and showers has high pressure and different water styles, very comfortable. Location is good, a lots of restaurants within 5 minutes walk, we liked a Thailand restaurant called Urban Thai. 5 minutes drive to airport & less than 10 minutes to the Washington national mall. Pentagon is nearby. I have been to many same level of hotels, this is the best. We definitely will choose this hotel in the future.

Great location

Perfect for access to DCA

Excellent stay at this hotel. Two blocks from metro station. Rooms are comfortable, staff friendly. Would stay here again.

There was a scheduled power outage on the days we were there from 9am-3pm very inconvenient.

Nice room!

Good location near DC, dining options within walking distance, close to the metro. Nothing fancy but a good hotel to stay. Underground parking without valet service is a huge plus for me.

The location is good and there are lots of restaurants nearby. If you have children, I’m confident you can do better.

Hotel was convenient to our family member. Breakfast room was well stocked.No daily maid service…Hotel was well cared for .

The breakfast was good. Staff was nice. One of the elevators was being worked on which made for some waiting or taking the stairs. Within walking distance of metro which was a plus.

Overall i liked it. This was my 2nd time in this hotel .

Brooklyn stay here a little different for me. I was not on vacation or here for work. I was displaced from my apartment, so I lived here for two weeks and they are kind enough to allow animals with a fee. That being said, unless your animals are in cages, they will not service your room, so I would have to go to the front desk and ask for my own sheets and linen, but there were certain staff members who would get upset about when I would ask for linens, but obviously I was still working my regular job so I didn’t really have control over when I was able to ask for sheets. They have complementary breakfast that they rotate every day sometimes the same stuff two days in a row, but with added new additions. The food isn’t the best but it’s free and complementary and it’s good to just get some sort of food in your system. They don’t offer room service, but there is another hotel connected to this one that has dinner. Overall, the rooms were clean my sink smell a little weird but it didn’t bother me too much. If you’re looking to buy a quick snack though, I would avoid this place because of course they hike up prices of super cheap items like drinks and snacks. Overall, my day was OK. I was a little frustrated by the hospitality in the evenings when I would ask for extra sheets and trash bags, just because I wasn’t giving them on a regular basis. Also, the photo of the pool online is not their pool, look somewhere else if you want a pool included.

Perfect

Parking was a little exorbitant.

I had a great stay at Hampton Inn & Suites Arlington Crystal City. The room was spacious, clean, and very comfortable, perfect for relaxing after a long day. The bed and pillows were cozy, and everything felt fresh and well-maintained. The breakfast was also really good with a nice variety of options. Staff were friendly and helpful. Would definitely recommend for anyone visiting the DC area!

Room was very nice. Staff was very accommodating. Breakfast was just ok.

Liked the breakfast. Liked the gym. Liked the proximity to DC. Did not like $42 dollar per day parking charges. Liked the Bluetooth room key ability. Did not like that only one elevator worked.

Breakfast was good, coffee could use work. The eggs were always fresh, if they had French toast sticks they would be hard. Cereal was always good and they had oatmeal each morning. You could make your own waffles and there was always two pastry’s. But the coffee needed help, they only offered Light Roast and it was bad. I am a medium/dark drinker so that could be the issue too. Our room was excellent. We had a 1 bedroom that had a living area with small pull out couch, lots of room with a bar area that had microwave, fridge, coffee maker and sink. We had lots of room. My only complaint with the room is the bathroom. The sink is open to the room and then the door to the toilet/shower was so awkward. The light for the toilet/shower was on the outside of the room and the door opened into the toilet/shower (barely clearing the toilet). So if you needed to use the toilet in the middle of the night the bright light illuminated the entire room while you were squeezing your way into the toilet/shower. Honestly the doorway could have been completely changed to close in the entire area. This is my only complaint about the room. We never heard airplanes despite being so close to the airport, we felt safe and were about a block away from a CVS. We were close to the Metro.

Good value! One elevator was down, therefore, prolonged wait for elevator. Breakfast was excellent. Six minute walk to Metro, which made it convenient from transportation point of view.

Your site said there was a king sized pullout. It was a double. Needless to say my kids were not pleased.

The young lady who checked us in was rude and demanding, insisting that my spouse produce ID, even though I had already shown mine (same last name.) We are an elderly couple, disabled and we're from travel. For a while, it looked like we were not going to find the other ID. When I questioned why it was necessary since I had shown mine, the clerk stated that many people show up at the wrong hotel. (??Hello?) She had already found our reservation. It appeared that she was just being a control freak. NOT a welcome interaction.

We have stayed here several times, but this time wasn't the best. Only one of two elevators were operational. They have also gone to no maid service for stays of less than 4 days. The breakfast was good. Parking was convenient but expensive ($42/night).

The staff are kind, courteous and Always helpful. Rooms were clean, very spacious. Restaurants within walking distance. Good breakfast. We would definitely stay here again.

TV wasn’t working and the elevator wasn’t working Thursday morning so it’s no fun walking up and down from the eighth floor twice besides that everything was fine

Comfortable and clean

The stay was good but the parking charges were supper high, $42/night+Tax..

They only had one elevator working when we came and in day 2 that elevator broke down. So we had to walk stairs to 5th floor. They did get it fixed the same day but remained questionable to us.

Terrible customer service, bad business, two thumbs down.

We liked our stay here it was convenient to the airport and the DC rail systems. Staff was awesome and friendly, the breakfast was fresh.

Its a quiet neighborhood, accessible public transportation, clean room, delicious bfast

we had a nice stay

The television in our only recieved 5 channels and three of them froze as you watched them, They told me it was going to fixed the next week. Horrible!!

Not happy with the parking fees. It cost as much to park, for my 2 day visit, as it did to rent the room. I should've just rented the parking stall, and slept in the car. The cost was practically the same. $20 for hotel customers, is more than enough, $45 is ridiculous!

Waking distance to Maintrain station. Free breakfast, these two are super great for people to visit DC area.

Handheld showerheads

Very clean, staff was very friendly and helpful and it was a quick walk to the metro! The free airport shuttle was also wonderful. I would definitely stay here again!

I am not a particularly demanding consumer, but I was extremely disappointed by my stay at the Hampton Inn. There was little regard shown for guests, and my wife endured physical discomfort as a result. I would appreciate you refunding at least a portion of our stay accordingly.

Morning elevators were taking forever. Forced to carry laugh down stairs

Nice hotel, friendly staff, clean and orderly rooms, lounge area, gym... location is great for walking to restaurants, convenient stores, coffee shops and more

About a 7 minute walk to the metro

The hotel was great and our room was nice.

Big, clean room, comfortable beds, delicious breakfast (included), friendly service, free shuttle to/from the airport, and a 5 minute walk from the metro. Will definitely stay here again. Perfect!

Staff were helpful. Breakfast average. Bed comfortable. Room clean. One elevator out so longer waits.

Staff friendly

Truly Excellent stay.

Nice

All was great except the malfunction of elevator. We had to climb to 9th floor using the stairs. Strongly recommend renovating the elevator.

Nice neighborhood, close to the train. Give yourself an extra 15-20mins to wait on the shuttle to and from the airport.

The front desk was great. Clean room and parking is safe. Waklable to the train station as well.

Overall great hotel. One of the elevators was not in service when we stayed. They did have signs up but this did slow down getting to and leaving the room quite a bit. Overall excellent and would stay here again.

Excelent!

Good sized, spacious suite. Beds were nice and location was great. Helpful staff, too. One elevator wasn’t working so there were longer waits for elevator rides, and some over-crowding. My coffee maker in the room didn’t work.

Nice quite stay

This particular Hampton Inn

I always stay at the Hampton inn when I go to the states

Pleasant stay

The hotel is conveniently located near the Reagan National Airport. A short shuttle drive over and we were checked in immediately. Our room was adequate though there were a few things that didn't work (the automatic blinds, handicap shower allowed water to go all over bathroom). Only one elevator working which was not ideal with the number of guests staying at the hotel. Son utilized fitness center which he says was very good. Overall, we can recommend staying here for convenience to airport and Metro into downtown DC.

Convenient. Clean. Comfortable. Fair price

We stayed at the Hampton inn 6/19-6/22/25. On our last day both elevators ended up out of service. Normally I would wrote a bad review of 3 or less stars for such an experience, however this review is 5 out of 5 stars. My disabled father was on the 8th floor and couldn’t walk down the stairs. The front desk provided outstanding service The called for the Fire and Ambulance service to bring him safely down the stairs in a “stair chair” with no charge, no hassle. They made up for the elevator problem with the most outstanding service I have experienced in a very long time! Thank you Hampton Inn for your professionalism and dedication to customer service!

Overall quite satisfied with the hotel stay. Only problem we faced was that one of the elevator wasn't working.

The options at breakfast were great. The hotel was quiet.

During my stay, there was only 1 elevator working. The hotel staff had notices displayed and let us know during check-in. Breakfast was great. A lot more variety than you find at other hotels. The room was clean, stocked with all the essentials. AC worked. The TV was giving me some issues with the channels being not available.

The hotel has more than 5 floors and two elevators. During our stay, one of the elevators was out of service. The housekeeping staff and all the guests were using ONE ELEVATOR!!! So you can imagine the wait during breakfast time and checkout time. We nearly missed our flight because we waited for over 20 minutes on our floor for the elevator to checkout and go to the airport. Every time the elevator would stop on our floor it was completely full, and we could could not fit in with our luggage. Unacceptable!!!

The Staff especially the front Desk employee Genett was Friendly and helpful.I wish the choices for Breakfast was more, and wish the 2 Elevator was working.I cannot wait to return next Year.

Terrible stay. Awful management. Only one elevator was working. That broke down too. Management remained unbothered and showed no concern. Was selling water bottles for $3. With 96 degrees temperature, we ended up going up and coming down from 8th floor. Have never ever encountered such lack of empathy.

I stay at Hampton as it always is a great stay at a reasonable price. Staff went above and beyond to help my 88 yr old father this trip. Providing shower chair, kitchen staff offering to get him food so he didn't need to stand in line, and most significantly - when both elevators were suddenly out of order at checkout he was on the 8th floor and couldn't use the stairs. Staff volunteered to call Fire Rescue to get him to the lobby safely (no cost). They went out of their way to make things right when the unexpected occurred.

AC was either freezing or doesn’t work. Shades (electric) were broken, room smelled of cat urine. One elevator was broken during our entire 4 day stay. Requested room to be moved, never heard from the manager after my phone call to them. Would not stay here again. Ever.

Place was actually under construction, besides of the noise, there was only one elevator working!! Room was dirty and overall didn’t have a good experience.

One elevator was under repair.

Had a great experience at the Hampton!

The place was great for the price.

Expedia canceled my reservation with this hotel. Probably by accident. I was devastated but the staffs were helpful and they manage to the problem and find a way to let me stay in the hotel. I cannot thank them more. I will not use Expedia again, but I want to use this hotel again.

Transiting DC from Tokyo to Paris. Conveniently located. A pleasant respite