Hampton Inn & Suites Dallas Arlington N Entertainment Dist.

Very nice hotel, clean, nice breakfast

Location was great Front desk not bilingual

Check in was super easy, and the girl working was so kind and helpful! We came for a Rangers game and the location was great. Made it a very fast drive to park at Globe Life. Kids were able to enjoy the pool. Room was clean and loved the flavored water downstairs. Breakfast provided makes our mornings easier. Plenty parking in the back area and it was well lit. The ice machine on our floor was out of order, but wasn’t a big issue at all. We just went down to the 4th floor to get it. Will 100% stay here again when we come next year for another game!

Comfortable bed, outstanding breakfast, breakfast staffs very nice, easy parking, pool, gym, friendly staffs at front desk personal and housekeepers. Convenient locations. NA

Excellent Nothing

Every things breakfast buffet, parking, pool, gym and excellent location and price. No reason

Didn’t even get to stay there nor did I get my money back.

Great location and staff was amazing Na

The bed was wore out. Needed to be replaced

Great location and staff was amazing Na

Everything but the bed The bed was wore out. Needed to be replaced

I was only there to sleep so I didn't really like anything The mattress in the room was horrible, I woke up several times in the night with my back hurting

I was only there to sleep so I didn't really like anything The mattress in the room was horrible, I woke up several times in the night with my back hurting

Excellent

Very nice wish the breakfast had more variety

No

Had a great time at the Hampton with my family. The rooms were clean and beautiful. The breakfast was exceptional.

Exceptional

Exceptional

The hotel had a musty smell when you first walked in. I love the pitchers of water by the front desk. The room was clean and we had a good nights sleep.

Superb

New mattresses needed. They are hard and uncomfortable.

Clean, friendly staff and great location

The hotel was clean and breakfast was good. We were unable to check out the pool. The room was clean but the quality of the beds left me achy and sore each morning. The AC unit never kept our room cold. Luckily we brought a fan which helped or we would have smothered. We thought about asking for another room but figured it was a governor on the unit that kept it from going below 70. We had to ask about the trolly passes after our friends in another hotel told us about them after we used Uber the night before to get to Globe Life Field. Also, we were charged $20 extra per night for incidentials for the room. This was a refundable charge but were never made aware of it until after we paid. Overall it wasn't bad but would have rather paid the money to stay at Holiday Inn down the road.

Clean, friendly staff and great location

Clean room, close to the ballpark with a nice view. Staff was very friendly. Bathroom had hot water and a nice shower. Coffee and fridge in the room. TV was broken and even after they came to fix it, it wasnt fixed. Water temp was hard to regulate in the bathroom.

Clean room, close to the ballpark with a nice view. Staff was very friendly. Bathroom had hot water and a nice shower. Coffee and fridge in the room. TV was broken and even after they came to fix it, it wasnt fixed. Water temp was hard to regulate in the bathroom.

Good

Property and room weren’t terrible. Front desk staff were awful. Got to the hotel at check in time to be told my room wasn’t ready… what’s the point of a check in time if my room won’t be ready. Manager asked me a) What my disability was and b) asked for proof of a disability. Both of which are violations of privacy and just followed up by saying “we’ve been trained for this…” Apparently that training didn’t stick.

comfortable, clean and quiet room with a nice view of Six flags and Texas Rangers stadium!

The front desk lady Sam was extremely rude and lied to us the entire stay. She refused to help us when our bedding had blood on it, lied about placing dirty towels outside of the room for replacement, and lied about staff finding my daughters jewelry that was left upon checkout which we did get back. She was very unprofessional and rude.

The water temperature in the shower was not good for me and my daughter.

Breakfast was great every morning. Parking was also great.

I’m

Great area and close to the major sports complex’s and Six Flags. Breakfast was standard continental style as expected. Hotel staff accommodating and friendly. Beds aren’t as soft as I prefer, could use a fan in the room to circulate the air conditioning better than what it is. Located a lot of small ants traveling along the outer room corridor.

Great area and close to the major sports complex’s and Six Flags. Breakfast was standard continental style as expected. Hotel staff accommodating and friendly. Beds aren’t as soft as I prefer, could use a fan in the room to circulate the air conditioning better than what it is. Located a lot of small ants traveling along the outer room corridor.

We will stay at this property again when we come back to Arlington. It is the best hotel we’ve stayed at in the area. Great job, Hampton!!

Very close to six flags & AT&T stadium. They have a trolley that can take you. Plenty of restaurants nearby.

Very close to six flags & AT&T stadium. They have a trolley that can take you. Plenty of restaurants nearby.

Exceptional

Good

Breakfast was good

Breakfast was simple but delicious. Room was spacious and very clean. Could have had potatoes item for breakfast.

Breakfast was simple but delicious. Room was spacious and very clean. Could have had potatoes item for breakfast.

Breakfast was good. Staff was friendly and helpful

when booking the room it stated there would be a sofa bed there was not so my granddaughter had to make a pallet on the floor

Parking was easy and didnt go to gym.

the pool was ice cold and needs to be heated for the winter months. I think it was 35-40 degree water. It was my daughters birthday present and the pool was broken.

Great hotel, good breakfast, very clean, suites are really roomy. Price is up $60 from last yr. Front desk (KiKi?) was less than friendly checking in bc of Booking being a “third party” and she couldn’t add our Hilton number to get credit for the stay. Our room wasn’t ready after check in time, so we waited in lobby along with another party. KiKi walked past us to take the other party bottles of water but totally ignored us (We’re Hilton honors members and she knew that bc she said she couldn’t add our number!) After a short wait KiKi said we could check in. She was emphatic that I wouldn’t be able to use the Hilton app at the same time the Hilton app was telling me to check in though them! And the Hilton app digital key worked the whole time!

Great hotel, good breakfast, very clean, suites are really roomy. Price is up $60 from last yr. Front desk (KiKi?) was less than friendly checking in bc of Booking being a “third party” and she couldn’t add our Hilton number to get credit for the stay. Our room wasn’t ready after check in time, so we waited in lobby along with another party. KiKi walked past us to take the other party bottles of water but totally ignored us (We’re Hilton honors members and she knew that bc she said she couldn’t add our number!) After a short wait KiKi said we could check in. She was emphatic that I wouldn’t be able to use the Hilton app at the same time the Hilton app was telling me to check in though them! And the Hilton app digital key worked the whole time!

Great

Kind staff

Good place

The lobby area was hot and the front desk young lady wasn’t friendly and very sick. She told me I owed $40 for what I’m assuming was the deposit I was tired from our drive so I didn’t question it nor did she try to explain what it was for. Not to mention she was having a sneeze attack when I checked in. She didn’t explain where anything was like the amenities or the elevators. The pool was way too cold and they had the door propped open, it was also very dirty. The room was very clean though and spacious and it was a very good area and convenient.

the place is always good- nice restaurants across the street

We waiting for our ro

Perfect experience

Good

Clean room, Very attentive staff.

Clean room, Very attentive staff.

I really enjoy the spacious room for family. It gives us more space to unwind while we’re traveling.

I really enjoy the spacious room for family. It gives us more space to unwind while we’re traveling.

Clean spacious room. Very helpful front desk. AND the free shuttle trolley to Global Field. Not many people know about it. I was often only rider but it came often enough that I never ewaited long. Great to avoid the parking fees at Global.

Clean spacious room. Very helpful front desk. AND the free shuttle trolley to Global Field. Not many people know about it. I was often only rider but it came often enough that I never ewaited long. Great to avoid the parking fees at Global.

Always nice and clean. Good breakfast. Comfortable room.

Always nice and clean. Good breakfast. Comfortable room.

My girlfriend and I really enjoyed it and we would definitely be coming back

My girlfriend and I really enjoyed it and we would definitely be coming back

Beautiful and clean Nothing

Beautiful and clean Nothing

Exceptional

Clean room clean property

Clean room clean property

I booked through a third party service, the wording stating that the king room slept 3 people was VERY deceptive. If a king room only sleeps 2 adults and a child, say that. Don’t just say it sleeps 3 people.

When I arrived and checked in the front desk receptionist was rude. I had asked her about points, because I had received an email message regarding points. She then told me that didn't apply to me because I had booked through a third party. I then proceeded to apologize to her because I didn't know that. She said nothing afterwards. She didn't even give information on hours for breakfast, nor check out times. She was pretty rude.

The variety of food options was terrific! My boys loved the texas shaped waffle The pool was ICE cold! My boys enjoyed having it to themselves but their lips were blue the whole time.

Nice clean

Very clean great stay

Very clean great stay

Rooms were clean, walking distance of a few places, very convenient and very comfortable. Staff was attentive and they all were polite.

Rooms were clean, walking distance of a few places, very convenient and very comfortable. Staff was attentive and they all were polite.

Indoor pool as listed wasn't even working.

Staff was nice, room was clean.

Great location, clean facilities and very family friendly

Great location, clean facilities and very family friendly

The staff was amazing!!! The suite was perfect!! Nothing!!!

Not terrible. But also nothing to brag about. Bed was hard & not comfy. Conveniently located. Free bfast helped.

Not terrible. But also nothing to brag about. Bed was hard & not comfy. Conveniently located. Free bfast helped.

Clean rooms and friendly staff

Clean rooms and friendly staff

Clean room friendly staff good breakfast

Clean room friendly staff good breakfast

Very nice room

Very nice room

One issue was no one had told us that housekeeping only came every other day. The TV never worked from Day 1. Message was given to Darius and he said maintenance would look at it. Never happened. Also, when I did complain about no housekeeping we had no towels. I was told that they were full and that towels cannot be promised. When I questioned this comment, I was told they could come up with 2. I said then please have them dropped off to us. I was told NO you can come get them.

The ease of checking in

The ease of checking in

Hilton will never see a dime of my money again, and the manager at this particular property is vile. First time in a hotel someone has ever been rude to me. Usually no matter how bad something else might be, at least the staff is normally welcoming and warm. This lady is mean and sarcastic for no reason. Absolutely shameful. I recommend the holiday inn. They have a big wonderful breakfast and anytime I have stayed there the beds have always been comfortable. I want to again emphasize that the entire reason for my visit was to sleep on a hilton inn bed because I was going to buy one from the guest purchase program. Of course I'm not going to now. If I paid another hundred or a hundred and fifty trying to give one a good trial, there is no telling what sort of bed would actually be in the room. Please excuse any typos. I'm using talk to text.

The pool and patio area were basic but clean. My one complaint was breakfast offered not milk alternatives like almond or soy milk for those who cannot have casein/lactose.

The pool and patio area were basic but clean. My one complaint was breakfast offered not milk alternatives like almond or soy milk for those who cannot have casein/lactose.

Everything was great

Everything was great

The indoor pool was freezing cold..too cold to even enjoy.. kids were highly disappointed. otherwise we enjoyed it

The indoor pool was freezing cold..too cold to even enjoy.. kids were highly disappointed. otherwise we enjoyed it

Staff was friendly, clean room, really liked the big pump bottles installed in the walls for shampoo, conditioner and body gel

Staff was friendly, clean room, really liked the big pump bottles installed in the walls for shampoo, conditioner and body gel

Room was clean. Staff was excellent! Great breakfast buffet! I would recommend staying there.

Room was clean. Staff was excellent! Great breakfast buffet! I would recommend staying there.

Friendly staff. Decent breakfast. Close proximity to the AT&T stadium

Friendly staff. Decent breakfast. Close proximity to the AT&T stadium

I really enjoyed my stay here. The hotel was clean and the staff was friendly and accommodating! The breakfast was one of the best I've seen at a hotel, with an amazing variety! Will definitely stay here again!

I really enjoyed my stay here. The hotel was clean and the staff was friendly and accommodating! The breakfast was one of the best I've seen at a hotel, with an amazing variety! Will definitely stay here again!

It was as exepcted for a Hampton Inn. The only feedback is if the staff had a little more training or access to areas in the neighbourhood to eat. It was almost like the fornt desk was not even form the area, but still very friendly. Just lacked some basic knowledge of the area.

It was as exepcted for a Hampton Inn. The only feedback is if the staff had a little more training or access to areas in the neighbourhood to eat. It was almost like the fornt desk was not even form the area, but still very friendly. Just lacked some basic knowledge of the area.

Great place to stay! It was a very comfortable stay and the hotel was very clean. It is also in a very convenient area.

Great place to stay! It was a very comfortable stay and the hotel was very clean. It is also in a very convenient area.

Clean room, staff super friendly

Clean room, staff super friendly

I love the location. The hotel was clean, and the breakfast was delicious! Everyone was so helpful and kind while we were there.

Cleanliness, good breakfast Pillows too soft

Clean and quiet

My stay was nice and everything was fine, but housekeeping didn’t come to clean the room the days I stay. Other than that, I had a good experience.

My stay was nice and everything was fine, but housekeeping didn’t come to clean the room the days I stay. Other than that, I had a good experience.

I prefer to see the staff wearing a uniform or business attire

I prefer to see the staff wearing a uniform or business attire

The front desk staff is so friendly and helpful. Enjoyed our stay.

The front desk staff is so friendly and helpful. Enjoyed our stay.

Front desk staff should be fired , “manager” or supervisor whatever she is has no people skills and you can tell she hates her job. So disrespectful and degrading to people

Front desk staff should be fired , “manager” or supervisor whatever she is has no people skills and you can tell she hates her job. So disrespectful and degrading to people

Breakfast, gym, indoor pool

Breakfast, gym, indoor pool

Great property and breakfast

Great property and breakfast

Bad pillows and beddings.

Bad pillows and beddings.

Stayed here for one night while moving across the country. I often choose Hampton Inn as the quality is consistent. This hotel had a great location, was clean and the staff was friendly. Breakfast is always a nice touch. No, it is not going to be the same as a regular restaurant but to grab some coffee and a little nosh to start the day is great

Stayed here for one night while moving across the country. I often choose Hampton Inn as the quality is consistent. This hotel had a great location, was clean and the staff was friendly. Breakfast is always a nice touch. No, it is not going to be the same as a regular restaurant but to grab some coffee and a little nosh to start the day is great

Quiet and clean. The A/C was nice and cold in the room.

Quiet and clean. The A/C was nice and cold in the room.

The only thing I was disappointed in was that the ice maker on our floor was out of order. Everything else was fantastic

The only thing I was disappointed in was that the ice maker on our floor was out of order. Everything else was fantastic

Very clean room

Very clean room

The staff is always kind and helpful! We have made this our "go-to" stay for all of our Rangers games!

The staff is always kind and helpful! We have made this our "go-to" stay for all of our Rangers games!

We came up for a concert at AT&T stadium, and the location of this hotel was awesome. Super close and lots of dining nearby. The staff was great and the room was clean. My only complaint is that there’s no ventilation in the bathroom. Overall a great place to stay if in the entertainment district.

We came up for a concert at AT&T stadium, and the location of this hotel was awesome. Super close and lots of dining nearby. The staff was great and the room was clean. My only complaint is that there’s no ventilation in the bathroom. Overall a great place to stay if in the entertainment district.

Here to see my.brother visiting from.Ger.any the gym was old equipment no air.circulation or water even tho there was a machine.there items were dusty pool look murky like it hadnt been clean had a fire alarm go off in the middle of night had to go down flights of stairs and im disabled

Here to see my.brother visiting from.Ger.any the gym was old equipment no air.circulation or water even tho there was a machine.there items were dusty pool look murky like it hadnt been clean had a fire alarm go off in the middle of night had to go down flights of stairs and im disabled

Always a great stay, they never disappoint. This hotel is great location for the Cowboys and the Rangers stadium and Six Flags. The Uber or Lyft can get you to the drop off for cheap. I will definitely stay here again. Also offers a morning breakfast.

Always a great stay, they never disappoint. This hotel is great location for the Cowboys and the Rangers stadium and Six Flags. The Uber or Lyft can get you to the drop off for cheap. I will definitely stay here again. Also offers a morning breakfast.

Comfortable beds

Comfortable beds

Overall was Avery positive experience!

Overall was Avery positive experience!

Very clean and in a nice area. Only issue was that the halls and elevators were extremely stuffy and hot.

Very clean and in a nice area. Only issue was that the halls and elevators were extremely stuffy and hot.

Very nice staff. There were many options for dining and this is conveniently located to the Texas Rangers and Dallas Cowboys stadiums. Many things are walkable.

Very nice staff. There were many options for dining and this is conveniently located to the Texas Rangers and Dallas Cowboys stadiums. Many things are walkable.

Clean, pretty quiet, would stay here again.

Clean, pretty quiet, would stay here again.

If you are going to a Rangers, Cowboys, or Six Flags it's walkable from this hotel. There is also a water park about 2 miles away.

If you are going to a Rangers, Cowboys, or Six Flags it's walkable from this hotel. There is also a water park about 2 miles away.

Great stay

Great stay

We had a great stay! Free breakfast was a plus and the trolley that took us to and from the Rangers game and Six Flags deserves a High Five. The staff was very friendly and accommodating.

We had a great stay! Free breakfast was a plus and the trolley that took us to and from the Rangers game and Six Flags deserves a High Five. The staff was very friendly and accommodating.

It was nice, clean, big room. The only problem I had was the shower water was either hot or cold. Could not get it to warm.

It was nice, clean, big room. The only problem I had was the shower water was either hot or cold. Could not get it to warm.

Overall a solid Hampton Inn. Clean quiet.and friendly staff

Overall a solid Hampton Inn. Clean quiet.and friendly staff

The halls and elevators were hot, but that’s the only concern we had

The halls and elevators were hot, but that’s the only concern we had

There was a severe storm and rain came pouring in one of the windows. We had to change rooms around midnight. We weren’t the only ones to experience this issue either.

There was a severe storm and rain came pouring in one of the windows. We had to change rooms around midnight. We weren’t the only ones to experience this issue either.

Got to hotel even an hour after check in should have been and rooms were not ready! Over 30 people in lobby waiting for rooms. Everyone had to wait at least an hr and half to finally get rooms. What made it worse event was starting while waiting on rooms so everyone was having to dress in lobby bathrooms for concert down the road. Nothing extra was offered for our inconvenience either!

Got to hotel even an hour after check in should have been and rooms were not ready! Over 30 people in lobby waiting for rooms. Everyone had to wait at least an hr and half to finally get rooms. What made it worse event was starting while waiting on rooms so everyone was having to dress in lobby bathrooms for concert down the road. Nothing extra was offered for our inconvenience either!

The staff was nice, our first room did not have a working AC unit so they checked us into a new room. The door had to be slammed shut for the door to lock. We told the front desk and they said they would tell maintenance and nothing happened. If staying at this location I would make sure that the door is locking properly.

The staff was nice, our first room did not have a working AC unit so they checked us into a new room. The door had to be slammed shut for the door to lock. We told the front desk and they said they would tell maintenance and nothing happened. If staying at this location I would make sure that the door is locking properly.

Recently remodeled room. Nice and clean. Bodywash, shampoo/conditioner, lotion dispensers were an added plus. Uber rides to AT&T and Texas Live were minimal cost. Great place to stay if going to a football, baseball, or event at the stadiums.

Recently remodeled room. Nice and clean. Bodywash, shampoo/conditioner, lotion dispensers were an added plus. Uber rides to AT&T and Texas Live were minimal cost. Great place to stay if going to a football, baseball, or event at the stadiums.

We went to the Rangers game. This hotel is a perfect location! The staff was friendly, the rooms were comfortable, and the breakfast was great.

We went to the Rangers game. This hotel is a perfect location! The staff was friendly, the rooms were comfortable, and the breakfast was great.

Was without electricity for 2 almost three hours . Tried to call on phone had no dial tone . Checking in on line joke

Was without electricity for 2 almost three hours . Tried to call on phone had no dial tone . Checking in on line joke

Trolley bus pick-up & Drop-off in the entertainment district was a big plus. Location is convenient. Will definitely stay their on my next visit to Globe Field. Early check in was a major plus also (our room was ready early)😊.

Trolley bus pick-up & Drop-off in the entertainment district was a big plus. Location is convenient. Will definitely stay their on my next visit to Globe Field. Early check in was a major plus also (our room was ready early)😊.

Staff was very welcoming. The rooms and hotel was clean very. Highly recommend.

Staff was very welcoming. The rooms and hotel was clean very. Highly recommend.

It was good. No complaints.

It was good. No complaints.

Got charged for smokeing inside room when the smoke detectors was coved when we got in room . There was no smokers in family that was staying inside room

Got charged for smokeing inside room when the smoke detectors was coved when we got in room . There was no smokers in family that was staying inside room

Customer service was awesome and breakfast was amazing and room were great and nice

Customer service was awesome and breakfast was amazing and room were great and nice

This was one of the better hotel's we stayed in for a volleyball weekend. Room was very nice and spacious. Bathroom was decent. Breakfast was good and had a lot of choices. Definitely will stay here again if the need arises.

This was one of the better hotel's we stayed in for a volleyball weekend. Room was very nice and spacious. Bathroom was decent. Breakfast was good and had a lot of choices. Definitely will stay here again if the need arises.

We were going to six flags the next day. Super convenient

We were going to six flags the next day. Super convenient

The property was clean anf quiet

The property was clean anf quiet

Everything was good but only 4 stars because the outside door does not work.

Everything was good but only 4 stars because the outside door does not work.

Very clean and newly renovated

Very clean and newly renovated

The fitness center needs updated. The equipment was worn and/ or broken. The indoor pool felt like a dungeon.

The fitness center needs updated. The equipment was worn and/ or broken. The indoor pool felt like a dungeon.

I've usually had a great experience at Hampton.. not this time. The food and beverage availability was non existant, there was a warm fridge with drinks with a cold empty was next to it for some reason, and a place for snacks that was unstocked also. Woke up to no warm water. During breakfast the breaker for the toaster, microwave and waffle maker blew and nobody comforted the guests and the only answer we got was that maintenance didn't work on Sundays. Prob won't stay there again.

I've usually had a great experience at Hampton.. not this time. The food and beverage availability was non existant, there was a warm fridge with drinks with a cold empty was next to it for some reason, and a place for snacks that was unstocked also. Woke up to no warm water. During breakfast the breaker for the toaster, microwave and waffle maker blew and nobody comforted the guests and the only answer we got was that maintenance didn't work on Sundays. Prob won't stay there again.

Nice employees

Nice employees

We didn’t get the type of room we booked and the one we got wasn’t in the greatest shape (walls badly needed painting and damage to the tub, not a biggie) but I didn’t mind as long as we got a room after a really late check in. The staff was very nice and the breakfast was pretty good. Overall it was a decent hotel for the short time we were there.

We didn’t get the type of room we booked and the one we got wasn’t in the greatest shape (walls badly needed painting and damage to the tub, not a biggie) but I didn’t mind as long as we got a room after a really late check in. The staff was very nice and the breakfast was pretty good. Overall it was a decent hotel for the short time we were there.

Very excited to see when renovations are done. There should have been a disclaimer on the site. Booked a room that was not available and the offer was to allow me find accommodations elsewhere.

Very excited to see when renovations are done. There should have been a disclaimer on the site. Booked a room that was not available and the offer was to allow me find accommodations elsewhere.

We found dried blood stains on the sheets in the bed our kids slept on when we were leaving. We had pulled the blanket down to make sure the kids didn’t lose a sock or anything in the bed and found dried blood on the bottom half of the sheets.

We found dried blood stains on the sheets in the bed our kids slept on when we were leaving. We had pulled the blanket down to make sure the kids didn’t lose a sock or anything in the bed and found dried blood on the bottom half of the sheets.

Best food we have ever had at any hotel!

Best food we have ever had at any hotel!

Didn’t pay until we arrived, but when asked about aarp, or veterans discount, was told I had to do that when booking. There were no pillows for person on couch, but when the desk was called, we had to go down and get them. ( after walking all day at six flags, this was very inconvenient). The room was said to be handicapped accessible but that, evidently, is just having a wall bar in the shower. The toilet was so low, we had to help my husband to get up off of it.

Didn’t pay until we arrived, but when asked about aarp, or veterans discount, was told I had to do that when booking. There were no pillows for person on couch, but when the desk was called, we had to go down and get them. ( after walking all day at six flags, this was very inconvenient). The room was said to be handicapped accessible but that, evidently, is just having a wall bar in the shower. The toilet was so low, we had to help my husband to get up off of it.

Very spacious room.

Very spacious room.

Overall experience was good. Construction was being done, so there was a lot of noise early in the morning that made for less than an ideal sleeping experience. Other than that, staff was helpful and friendly. Would stay there again.

Overall experience was good. Construction was being done, so there was a lot of noise early in the morning that made for less than an ideal sleeping experience. Other than that, staff was helpful and friendly. Would stay there again.

Old outdated dusty trash cans was full of trash you can hear water running thru the pipes behind the bed I’m assuming if not creatures living in the walls people above us stomping around 2am beds was squeaking really got no sleep

Old outdated dusty trash cans was full of trash you can hear water running thru the pipes behind the bed I’m assuming if not creatures living in the walls people above us stomping around 2am beds was squeaking really got no sleep

Everything went smoothly.

Everything went smoothly.

Absolutely not! Arrived and nobody was at desk, heard the little beep thing notifying the person in the room that a customer was there. Nothing for like 3 minutes, knocked on the wall, about a min later a young lady opened and looked at me with a mad as heck face and told me “you have to wait a min” she was on a call, on her personal cell. The actual checkin was quick and easy, once she came to desk to help. Got a room on third floor, as soon as the elevator doors open my two kids(10,7), my wife and I were met with an incredibly strong smell of weed(Mary Jane). Even after we got into our room it was there, not nearly as bad as hall, but it definitely gave the kids and me headaches and felt weird. This was a nice hotel the last time I stayed here(March 2024). Don’t know what happened but I am going to find a new place to stay on my next trip in February. Ouch Hampton inn failed us

I have always loved staying at Hampton Inns. However, this one in Dallas near Six Flags I do not recommend at all. The room and dining area were very clean. However, the staff at the front desk was not helpful at all. I am a Hilton Honors member. All of the Hampton Inn hotels I have stayed at always have a water dispenser, coffee, and fresh fruit available when I check in. When I asked for water, I was charged $2 per bottle. In the room there was no guide for the TV channels and the guide scrolling on a certain channel did not match the actual channel. There was no "do not disturb" sign. When my husband asked the front desk for one, they told him to go find someone in housekeeping. When he did, they took a sign from another room. My husband and I attended a Dallas Cowboys NFL game and had no idea about making reservations for the trolley to take us to the stadium and back. We learned about it from another couple staying in the hotel. They gave us a number to call to make the reservations. When we did and spoke with customer service for the trolley, she told us that the front desk should have given this information to us. Overall, it was clean, but the people at the front desk need some serious training in customer service and manners.

The lobby was being renovated.

We were told that the property was under construction, but it would not affect our stay. However, it did not mention that under construction also meant they had locked up the pool area and we deliberately chose this property because it had an indoor pool. When we checked in and went to swim an hour later and realized that the pool area was closed we reached out to the property through Expedia via email the way that we were told and never received anything back. I am not sure if this is a failure of the property or of Expedia, but either way I paid way too much to stay in a hotel that offered no amenities.

Nice hotel, but pool was closed for renovation and it was 95 degrees that weekend

Even while under construction it was aa decent stay. Staff was friendly and helpful.

Clean Hotel & nice staff!!!

I really expected to have a refrigerator in the room for the price paid. Not updated. Just not what I expected.

The lobby and hallways smelled musty but overall it was a good stay. We were there for the Rangers game. The guy at the front desk was friendly and breakfast was good.

I realize they were in the process of renovation, so with that considered it was fine.

The furniture needs replacement. The bathroom roof is peeling off and near bath sink the wall was in very bad shape.

We took Uber to ATT Hotel was under construction but still nice clean and convenient

It was quiet. Private and nice. Only thing I would change is the pillows on the bed was to thin and flat. Hallways and elevator need better air conditioner. Over all it was great and staff was amazing

None

Hotel is under renovation. When complete, I'm sure it will be an excellent facility.

Booked the weekend for a Rangers game. The first night we had no issues but come 8 am the construction in the room above us began. I was forewarned that renovations were going to be happening but that it shouldn’t affect my stay but the noise was ridiculous and lasted all day. We asked to move rooms and staff was very nice and accommodating but they said the room we were moving to the previous tenants complained about a smell. There definitely was a smell of something like like wet carpet or mold but we moved anyway. The property is old but the box springs had stains and so did the tub. The towels had ripping holes and the carpets were gross. I’ve never written a bad review but this hotel had a 8.2 rating and I expected cleaner rooms.

Location was great!

Property is under renovations. I'm sure will be excellent when completed.

I have stayed in multiple hotels around Globe Life park and for the price, this hotel isn’t worth the money. The place was outdated, dandy, had a musty, old smell throughout the lobby and room. Room was clean, but old furnishings, stained carpet, peeling, old cracked grout in showers. I wore flip flops in the shower and on the carpet. Checkin was quick, let us checkin early and friendly.

good location. wanted to go see baseball game and did so.

Great service. Quiet.

Very nice

I didn't like that the pool was not open. Did get an email that there were doing remodelation but it should not interfer with our stay. Did not mention the pool was closed

Property had closed pool and fitness center, couple leaks in hallways. Previous water damage was not delt with well on window and might be a mold growing on bathroom door.

MY ONLY COMPLAINT is the room I was in was pretty banged up - numerous black marks on every wall, and the box spring had what looked like blood smeared on it. I WILL STAY THERE AGAIN FOR SURE, but will request a better room.

MY ONLY COMPLAINT is the room I was in was pretty banged up - numerous black marks on every wall, and the box spring had what looked like blood smeared on it. I WILL STAY THERE AGAIN FOR SURE, but will request a better room.

Needs a little updating but staff was friendly

Hotel needs serious maintenance work and updating. Beds were not comfortable. Pool was drained and not useable.No hot water in sinks. Mediocre showers. Staff were friendly, professional and helpful. Breakfast was good. Great location to major venues like Globe Park and AT&T Stadium.

I wish they would have informed me the hotel was being renovated BEFORE I booked the room.

The location is good, but the rooms and hallways were a bit tired.

The staff was very friendly and happy to help.

The hotel is in restorage mode. My room had two walls painted and the other two in desperate need of paint. The bathroom was also in restorage mode. The TV needed to be replaced. The furniture also need replacement. For the price I paid, Hilton should be ashamed of themselves.

Pool wasn’t filled. Gym under repairs. Elevators were like a sauna. Smelled like mildew in all hallways.

Old, rooms had drawing where bed “was”’on the wall. The bed was HARD, the pool wasn’t open during peak season! Hotel was dirty!!! Worst Hampton Inn we’ve ever stayed at and we travel ALOT!

Clean and well maintained with friendly service.

Some of the tv channels didnt have sound. The blanket on the bed was heavy for winter.

The staff was nice the breakfast was on point nice and clean rooms

Property was average, no issues and relatively clean. Reception staff was okay, must of have been a busy day.

The shower water temperature was not consistent during my shower. It fluctuates between hot and cold.

This property is in desperate need of updating. The faucet in the bathroom wasnt attached to the counter top. The water in the shower got luke warm at best. The ac unit was Loud! The room was very dark (/think dark carpet and dark large furniture). The wall treatment all looked like it was repaired and waiting for paint. The people and location were amazing. The building/rooms need some serious attention!!

Great location and I enjoyed my stay.

HORRIBLE!!! RUN AS FAST AS YOU CAN AWAY FROM THIS HOTEL!! Its old,not upkept,nasty hotel with a non customer like rude Jamaican or African night manager. I took all the pictures I could. Blood or something red stained on the box spring on the outside where we could visible see it. Ripped up sheets,old ac unit,there was tape on the closet..TAPE!! Stains all over the walls. I think they painted over wallpaper. It was stuffy and just down out raggedy hotel. We didn't stay we left cause I expected better which Ive seen better from this brand hotel. Like I said RUUUNNN. It won't allow me to upload the pictures I took. They look ABSOLUTELY NOTHING like the hotel they display online. I got roomfished.

Good location, within easy reach of where we needed to be, friendly staff

I was immediately greeted as I entered the hotel. Everyone was very friendly. The lobby and the breakfast area was very clean. The breakfast was well stocked.

Building is not well maintained or hasn’t been updated. Only 1 side of elevator working. Old AC’s in room. Would not stay there again especially for the price of the room.