Clarion Pointe Apex – Holly Springs
About Clarion Pointe Apex – Holly Springs
Located in Apex, 11 miles from PNC Arena, Clarion Pointe Apex - Holly Springs provides accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a shared lounge. With free WiFi, this 4-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. The units are equipped with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms come complete with a private bathroom equipped with a bath and a hairdryer, while some units at the hotel also have a seating area. All guest rooms feature a closet. The breakfast offers buffet, continental or American options. North Carolina Museum of Art is 13 miles from Clarion Pointe Apex - Holly Springs, while Museum of Natural Sciences is 13 miles away. Raleigh-Durham International Airport is 17 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there were complaints about the breakfast, noise, and maintenance issues in some rooms.
- Cleanliness
- Comfortable beds
- Poor breakfast
- Noise
- 3/5
Hotel was very clean but smelt like moth balls
- 3/5
The bathroom smelled bad and I always wanted to get out of it as soon as possible. The breakfast was ok but the waffles were not cooked all the way through.
- 3/5
location and cleanliness. Bed was pretty good. Not a great breakfast selection and food was not kept stocked very well.
- 4/5
Great location N/a
- 4/5
Staff was very friendly and helped me get an extra pillow! Breakfast was ok, but glad it was provided. Very clean property and beds were comfy.
- 5/5
Staff is always helpful and professional. We always get a close room.... Very accommodating.
- 5/5
The ro
- 4.5/5
Need some variety for breakfast
- 4.5/5
The pool was relaxing!!
- 4.5/5
Need some variety for breakfast
- 4.5/5
Staff was very courteous!! Comfortable bed and nice room. The pool was relaxing!!
- 4/5
Clean hotel, check the boxes, reasonably priced, good location.
- 5/5
Clean room need soft beds they was so hard couldn’t sleep it kill my back
- 3/5
Pleasant
- 5/5
Nice place.. great value!!
- 5/5
Exceptional
- 4/5
Value was equal to cost.
- 4/5
Value was equal to cost.
- 5/5
Exceptional
- 5/5
Staff were helpful and efficient.
- 4/5
Very good
- 3.5/5
Price, location, parking The hotel was clean and comfortable it just seems a bit dated but I accept that for the price paid
- 3.5/5
Price, location, parking The hotel was clean and comfortable it just seems a bit dated but I accept that for the price paid
- 5/5
Early check in even paying at the desk seems to be beyond their abilities. It’s a decent hotel and they have a hot breakfast. I would stay again
- 4/5
Room was clean and comfortable. Close to the highway. Shops and restaurants are close by. Bathroom was good. Breakfast was just continental. Not many choices but it was enough. No complains
- 4/5
Room was clean and comfortable. Close to the highway. Shops and restaurants are close by. Bathroom was good. Breakfast was just continental. Not many choices but it was enough. No complains
- 1/5
I drove all the way from ny and ended up having to get a another hotel the same night. Front desk staff Beth was very rude and inconsiderate. She offered for me to plunge the toilet myself. She called the onsite manager and explained the situation. They weren’t able to accommodate me either. We ended up leaving and getting a room at the La Quinta Inn nearby which was very clean and the staff was friendly and polite.
- 5/5
Great
- 3.5/5
BREAKFAST WAS OKAY, NOTHING SPECIAL. ROOM WAS GOOD. BREAKFAST COULD HAVE HAD MORE OPTIONS AND THERE WEREN'T ENOUGH TABLES TO SIT AT IN THE BREAKFAST AREA.
- 4.5/5
Clean and rooms are updated N/A
- 5/5
The staff were fantastic and everything was so clean! I would stay again.
- 4.5/5
Clean and rooms are updated N/A
- 5/5
Comfortable bed and closer to where everything is. I wish the pillows were bigger but
- 4/5
Very good
- 3/5
The a/c controls were broke, with the room on arrival extremely cold. The a/c unit was very loud. When requesting a different room so we would not get sick from the cold , we were told it was okay to unplug the unit. She would have maintence check it out tomorrow, which was absolutely no help for us. It was freezing until early morning. At 9:30 on Saturday morning the coffee was all gone, the regular waffle mix was out. There was chocolate mix if you wanted that. Also hot water was out so no tea either. There was two apples in the fruit bowl. There WAS COLD cereal and milk.
- 4.5/5
Superb
- 3/5
Staff was friendly
- 3/5
Staff was nice, check-in was quick and easy.
- 5/5
Hot breakfast comfortable Lots of road construction in front of large gaps in doors.
- 5/5
Hot breakfast comfortable Lots of road construction in front of large gaps in doors.
- 4.5/5
Superb
- 1/5
The only rude person we encountered during our 4 day stay in North Carolina was the front desk person. As we were coming into the hotel on our last night, we noticed something that looked like dog feces tracked all the way in to the elevator. We approached the front desk and let the employee, (female) know , that it looked like a dog had an accident. She replied in a very obnoxious manor that they don't allow dogs in the hotel. She did not look into it, and upon check out the next morning we were surprised to find it still on the floor in several places.
- 2/5
Overall the place is tired.
- 1.5/5
the check in was easy and the bed was comfortable. The staff was nice. It was close enough to the airport 1. The TV was in "display" mode which meant that the features of the TV would come up on the screen every few minutes. 2. The bathroom stunk really bad. It smelled as though the toilet wasn't seated properly and there was gas coming back in. Really bad.
- 1.5/5
the check in was easy and the bed was comfortable. The staff was nice. It was close enough to the airport 1. The TV was in "display" mode which meant that the features of the TV would come up on the screen every few minutes. 2. The bathroom stunk really bad. It smelled as though the toilet wasn't seated properly and there was gas coming back in. Really bad.
- 3.5/5
BREAKFAST WAS OKAY, NOTHING SPECIAL. ROOM WAS GOOD. BREAKFAST COULD HAVE HAD MORE OPTIONS AND THERE WEREN'T ENOUGH TABLES TO SIT AT IN THE BREAKFAST AREA.
- 4/5
Room was very clean, Staff was nice, breakfast had a good selection, air conditioning can use an upgrade but overall good.
- 5/5
Comfortable, clean, and quiet. Helpful staff, standard free breakfast.
- 5/5
Courteous and helpful staff. Would certainly stay there again!
- 0.5/5
Location Room cleanliness
- 5/5
Courteous and helpful staff. Would...
- 0.5/5
Location Room cleanliness
- 3.5/5
Did not have breakfast Most of the staff unfriendly. Check in was great though
- 3.5/5
Most of the staff unfriendly. Check in was great though
- 4/5
The room was very clean. It had everything we needed. The air conditioner is very noisy. The hotel is on the main street, so there's a lot of noise from outside. The windows need better insulation.
- 4/5
The room was very clean. It had everything we needed. The air conditioner is very noisy. The hotel is on the main street, so there's a lot of noise from outside. The windows need better insulation.
- 4.5/5
Nice
- 5/5
Exceptional
- 4/5
They allowed us to enter our rooms early.
- 4/5
Clean room. Very friendly staff. Noisy neighbors next door and upstairs but wouldn’t prevent me from staying there again. Great for a quick overnight.
- 5/5
Good value
- 5/5
Daily breakfast was excellent with a variety of options. Daily housekeeping, comfortable bed and very friendly staff providing helpful information throughout our stay.
- 5/5
Very clean
- 5/5
Very comfortable, the staff was outstanding, so friendly and accommodating! Everything was fine
- 5/5
Clean and convenient - good breakfast- extended our stay also - will be staying there again in the future
- 5/5
Clean and convenient - good breakfast - will be staying again in the future
- 3/5
The bathroom smells like a septic tank.
- 4/5
The breakfast was not that great. I notice the staff only put out a certain amount of food out. They breakfast staff watch people as they ate and then only added a little portion of bacon and bananas out. The cafeteria staff watching people and only putting out limited breakfast food.
- 5/5
The pillows were small
- 3/5
The staff though were so nice, breakfast was great and the room was really clean. The hotel was fine other than the door bringing in all the noise and light. I’m going to give our stay being hectic to the neighbors around us.
- 4/5
Room was clean
- 4/5
Clean room. Staff was pleasant. Older property. Large comfortable beds & clean.
- 4/5
I enjoyed my stay. Clean room, staff were friendly, Food was good.
- 5/5
5 stars
- 5/5
Thank you.
- 5/5
I was a little apprehensive when I drove up but the staff, John and Karen were very welcoming and the room was very clean and quiet. Would definitely stay here again.
- 5/5
I was a little apprehensive when I drove up but the staff, John and Karen were very welcoming and the room was very clean and quiet. Would definitely stay here again.
- 4/5
clean and decent worth to stay
- 3.5/5
Decent Breakfast - attendant was great Disabled room has roll in shower that allows water to easily exit the bathroom onto the room carpet. This appeared to have occurred previously in the room we got, and the carpet was wet and smelled bad.
- 3/5
They rooms where descent . Does need a mattress upgrade it was pretty worn out Rooms are definitely not sound proof at all 😳.
- 3/5
They rooms where descent . Does need a mattress upgrade it was pretty worn out Rooms are definitely not sound proof at all 😳.
- 5/5
The room was very clean and comfortable and the staff friendly. I would recommend
- 5/5
The room was very clean and comfortable and the staff friendly. I would recommend
- 3.5/5
Decent hotel
- 4/5
Breakfast was great! Staff was very nice.
- 5/5
Property was clean & remodeled. Assistant manager Karen was professional and filled every need.
- 5/5
Property was clean & remodeled. Assistant manager Karen was professional and filled every need.
- 2/5
The staff at this location was very kind at check-in. However the hotel itself has no quiet hours and has literally paper thin walls. Ursula the sea witch and her hags were in the next room and kept us up half the night…we could hear literally every word they were speaking, screeching or caterwauling. The front desk offered to knock on their door…so helpful when they were already combative. Just a less than experience. Overall the room was run down, showing age and was less than immaculate. I will say the bed was comfortable…so at least there is that. My advice? Pay more and stay somewhere nicer…it will be worth it.
- 2/5
The staff at this location was very kind at check-in. However the hotel itself has no quiet hours and has literally paper thin walls. Ursula the sea witch and her hags were in the next room and kept us up half the night…we could hear literally every word they were speaking, screeching or caterwauling. The front desk offered to knock on their door…so helpful when they were already combative. Just a less than experience. Overall the room was run down, showing age and was less than immaculate. I will say the bed was comfortable…so at least there is that. My advice? Pay more and stay somewhere nicer…it will be worth it.
- 5/5
Friendly staff, clean, decent hotel breakfast
- 5/5
Friendly staff, clean, decent hotel breakfast
- 5/5
Nonexistent
- 4.5/5
Maybe add breakfast sausage and boiled eggs to the menu
- 1/5
Location Old, creepy room. Air conditioning poorly cooled. Door had a lot of space and light coming through. Peek hole stuffed with tissue.No towel racks in bathroom. Bed very uncomfortable.
- 5/5
Great Vending machine prices could have been lower!
- 5/5
Comfortable room, decent facilities. Shower water pressure was mid. Breakfast ok. Good for rest in a bed on a long road trip.
- 5/5
Comfortable room, decent facilities. Shower water pressure was mid. Breakfast ok. Good for rest in a bed on a long road trip.
- 4/5
The rooms very clean had no problems it was quiet and the breakfast in the morning was a plus
- 4/5
The rooms very clean had no problems it was quiet and the breakfast in the morning was a plus
- 4/5
People were nice place was clean, minor things wrong with the room.
- 4/5
People were nice place was clean, minor things wrong with the room.
- 1/5
They gave me a handicap room and wouldn’t move me to a proper room. Then there were cockroaches in the room. It was quite disgusting. One and done with the Clarion.
- 1/5
They gave me a handicap room and wouldn’t move me to a proper room. Then there were cockroaches in the room. It was quite disgusting. One and done with the Clarion.
- 5/5
Clean room and the staff was friendly
- 5/5
Clean room and the staff was friendly
- 5/5
Newly updated and was very quiet. Pricing was excellent and perfectly located for all we were doing. Lots of construction in area. Breakfast was ok if you were all about the carbs, but eggs were gross.
- 5/5
Newly updated and was very quiet. Pricing was excellent and perfectly located for all we were doing. Lots of construction in area. Breakfast was ok if you were all about the carbs, but eggs were gross.
- 3/5
Nyes
- 3/5
Nyes
- 5/5
good breakfast, cleaning staff was friendly and on top of things
- 5/5
good breakfast, cleaning staff was friendly and on top of things
- 5/5
Room was comfortable, very quit. We were able to rest well.
- 5/5
Room was comfortable, very quit. We were able to rest well.
- 5/5
Clean. Comfortable. Great breakfast.
- 5/5
Clean. Comfortable. Great breakfast.
- 5/5
Friendly & professional staff. Convenient location for our stay. Clean rooms.
- 5/5
Friendly & professional staff. Convenient location for our stay. Clean rooms.
- 3/5
They ran out if some of the breakfast items, the room was pleasant, temperature was good.
- 3/5
They ran out if some of the breakfast items, the room was pleasant, temperature was good.
- 5/5
Staff, clean room
- 5/5
Staff, clean room
- 5/5
Cozy and clean room. Friendly and courteous staff.
- 5/5
Cozy and clean room. Friendly and courteous staff.
- 1/5
Room sucked and a/c in the room was bad I will never stay there again
- 1/5
Room sucked and a/c in the room was bad I will never stay there again
- 5/5
yes
- 5/5
yes
- 4/5
Everything was good, would stay there again. Just seemed to be little short staffed. But then that seems to be a problem in the service industry today anyway, lack of help.
- 4/5
Everything was good, would stay there again. Just seemed to be little short staffed. But then that seems to be a problem in the service industry today anyway, lack of help.
- 4/5
A/C would not stop blowing. I tried to enjoy a meal at the table next to the PTAC. It was blowing like a mofo so I tried turning the unit off and it still blew. It’s not a bad place overall, I just don’t like walking out to get in my car and getting a face full of weed smoke.
- 4/5
A/C would not stop blowing. I tried to enjoy a meal at the table next to the PTAC. It was blowing like a mofo so I tried turning the unit off and it still blew. It’s not a bad place overall, I just don’t like walking out to get in my car and getting a face full of weed smoke.
- 5/5
Everything was clean! The towels smelled amazing!!!
- 5/5
Everything was clean! The towels smelled amazing!!!
- 5/5
Clean, great location, friendly staff, nice sized room, bed was really comfortable.
- 5/5
Clean, great location, friendly staff, nice sized room, bed was really comfortable.
- 5/5
Breakfast was good and kept well stocked. All employees were pleasant and helpful.
- 5/5
Breakfast was good and kept well stocked. All employees were pleasant and helpful.
- 5/5
Breakfast is ok and the AC works great
- 5/5
Breakfast is ok and the AC works great
- 5/5
Shante and John were amazing at the front desk. My room was clean and I slept so well!
- 5/5
Shante and John were amazing at the front desk. My room was clean and I slept so well!
- 5/5
Clean room, staff
- 5/5
Clean room, staff
- 3/5
Staff was great, but the hotel stuck and the air conditioning in our room. Sounds like it was gonna take off.
- 3/5
Staff was great, but the hotel stuck and the air conditioning in our room. Sounds like it was gonna take off.
- 1/5
Our room smelled like diarrhea. It was so bad! Hotel staff sprayed it with air freshener and said there was no other rooms.
- 1/5
Our room smelled like diarrhea. It was so bad! Hotel staff sprayed it with air freshener and said there was no other rooms.
- 3/5
Water pressure in shower sucks.
- 3/5
Water pressure in shower sucks.
- 3/5
Renovated but still seemed old
- 3/5
Renovated but still seemed old
- 1/5
The photos online are completely misleading. The cleanliness and maintenance are unacceptable for any hotel, let alone one carrying the Clarion name. Do yourself a favor and stay somewhere else. This place needs a complete deep cleaning and serious management attention before anyone should consider staying here.
- 1/5
The photos online are completely misleading. The cleanliness and maintenance are unacceptable for any hotel, let alone one carrying the Clarion name. Do yourself a favor and stay somewhere else. This place needs a complete deep cleaning and serious management attention before anyone should consider staying here.
- 3/5
The front desk attendant was very friendly at check-in. The room smelled like smoke. The beds were comfortable and the bathroom was clean. The breakfast was a disaster. It was not put out in a timely manner and the juice and waffle maker were broken.
- 3/5
The front desk attendant was very friendly at check-in. The room smelled like smoke. The beds were comfortable and the bathroom was clean. The breakfast was a disaster. It was not put out in a timely manner and the juice and waffle maker were broken.
- 2/5
Not much to say
- 2/5
Not much to say
- 5/5
N
- 5/5
N
- 5/5
Hotel was clean and quiet
- 5/5
Hotel was clean and quiet
- 3/5
Staff was amazing and accommodating. So nice. Room was ok. Carpets just didn't feel clean.
- 3/5
Staff was amazing and accommodating. So nice. Room was ok. Carpets just didn't feel clean.
- 5/5
Nice!
- 5/5
Nice!
- 5/5
Comfy beds, great area, walkable, awesome breakfast and Waffle House next door!
- 5/5
Comfy beds, great area, walkable, awesome breakfast and Waffle House next door!
- 4/5
Na
- 4/5
Na
- 4/5
Chaunte! She was excellent from beginning to end. The beds were comfortable and hospitality staff were nice. Pool area needed big time cleaning. The pool surface was dirty and needed care.
- 4/5
Chaunte! She was excellent from beginning to end. The beds were comfortable and hospitality staff were nice. Pool area needed big time cleaning. The pool surface was dirty and needed care.
- 4/5
- 4/5
- 4/5
Comfortable room good location for planned events
- 4/5
Comfortable room good location for planned events
- 5/5
This was an unexpected surprise. A gem of an affordable hotel! Eat all you want at breakfast, they have bacon and eggs, toast with various condiments, waffles, yogurt, muffins! I was delighted
- 5/5
This was an unexpected surprise. A gem of an affordable hotel! Eat all you want at breakfast, they have bacon and eggs, toast with various condiments, waffles, yogurt, muffins! I was delighted
- 5/5
Staff and rooms were great.
- 5/5
Staff and rooms were great.
- 1/5
Room service stole items from my room
- 1/5
Room service stole items from my room
- 5/5
Luggage carts needed to be replaced.
- 5/5
Luggage carts needed to be replaced.
- 2/5
We went into the first room and walked out it was smelly. then went to the next and it was better had to shut off air conditioner because the smell was coming from there.
- 2/5
We went into the first room and walked out it was smelly. then went to the next and it was better had to shut off air conditioner because the smell was coming from there.
- 3/5
We checked into a room on the first floor. It had a very strong odor and had to ask for a room on the second floor. We had hoped to get a room that was less musty, but it still had an odor. We cranked up the a/c to try to reduce the smell. This was disapppointing given that I have asthma and mold affects my health.
- 3/5
We checked into a room on the first floor. It had a very strong odor and had to ask for a room on the second floor. We had hoped to get a room that was less musty, but it still had an odor. We cranked up the a/c to try to reduce the smell. This was disapppointing given that I have asthma and mold affects my health.
- 5/5
Pool closed for intermittent rain? Not happy about not being able to use pool when I have 2 kids for which I really needed the activity. Room and bed very comfortable
- 5/5
Pool closed for intermittent rain? Not happy about not being able to use pool when I have 2 kids for which I really needed the activity. Room and bed very comfortable
- 3/5
Lobby area was clean, hallways were visibly dirty and carpet stained, thankfully the room was mostly clean. Older hotel but in good shape, did have an odd smell(room smelled like it used to be a smoking room but couldn't get the scent out of the furniture). Staff was friendly but our room wasn't ready for a few hours after check in.
- 3/5
Lobby area was clean, hallways were visibly dirty and carpet stained, thankfully the room was mostly clean. Older hotel but in good shape, did have an odd smell(room smelled like it used to be a smoking room but couldn't get the scent out of the furniture). Staff was friendly but our room wasn't ready for a few hours after check in.
- 4/5
Good for the price. Continental breakfast is minimum. Staff was friendly.
- 4/5
Good for the price. Continental breakfast is minimum. Staff was friendly.
- 3/5
So so. Not great but not horrible
- 3/5
So so. Not great but not horrible
- 5/5
Great service
- 5/5
Great service
- 4/5
The elevator was broken and other machinery was easily heard during the night from my room, making it difficult to sleep.
- 4/5
The elevator was broken and other machinery was easily heard during the night from my room, making it difficult to sleep.
- 4/5
Excellent staff. Quiet.
- 4/5
Excellent staff. Quiet.
- 4/5
This hotel was conveniently located for our family trip and a reasonable price, clean, and friendly staff.
- 4/5
This hotel was conveniently located for our family trip and a reasonable price, clean, and friendly staff.
- 5/5
Excellent help from the from the front desk. Also, bed was really comfortable.
- 5/5
Excellent help from the from the front desk. Also, bed was really comfortable.
- 1/5
I booked for one night. They told me I booked 2. I asked for money back for the 2nd night. They told me call Expedia, who told me to ask them. No one would deal with me. Will not use Expedia or Clarion Hotel again. It is extremely low class. No customer service at all. People shouting in the halls at 2am. Stay far away. I know I will.
- 1/5
I booked for one night. They told me I booked 2. I asked for money back for the 2nd night. They told me call Expedia, who told me to ask them. No one would deal with me. Will not use Expedia or Clarion Hotel again. It is extremely low class. No customer service at all. People shouting in the halls at 2am. Stay far away. I know I will.
- 4/5
Clean
- 4/5
Clean
- 4/5
Nothing around only Waffle House and ABC Store. but ok place to stay. Very Clean. Breakfast and coffee good. I would stay again.
- 4/5
Nothing around only Waffle House and ABC Store. but ok place to stay. Very Clean. Breakfast and coffee good. I would stay again.
- 5/5
Very clean
- 5/5
Very clean
- 5/5
Very happy with my stay. Super clean room. Very comfortable bed! Recommend for sure and will stay again myself.
- 5/5
Very happy with my stay. Super clean room. Very comfortable bed! Recommend for sure and will stay again myself.
- 2/5
Fridge had broken knob. All items that were in fridge froze due to the temp setting. Was never fixed
- 2/5
Fridge had broken knob. All items that were in fridge froze due to the temp setting. Was never fixed
- 3/5
The room served it’s purpose but I wouldn’t book again.
- 3/5
The room served it’s purpose but I wouldn’t book again.
- 4/5
What we needed.
- 4/5
What we needed.
- 5/5
I had a quick stay visiting a friend. The hotel was clean. I had no problems with my stay. I enjoyed breakfast the next morning. I plan to stay here again in the future.
- 5/5
I had a quick stay visiting a friend. The hotel was clean. I had no problems with my stay. I enjoyed breakfast the next morning. I plan to stay here again in the future.
- 4/5
4.9 overall
- 4/5
4.9 overall
- 5/5
The staff were so courteous and helpful. Karen, the manager was one of the most helpful and nicest people I’ve met. Joe, the maintenance man went up and beyond to provide the upmost help.
- 5/5
The staff were so courteous and helpful. Karen, the manager was one of the most helpful and nicest people I’ve met. Joe, the maintenance man went up and beyond to provide the upmost help.
- 2/5
The toilet was clogged after anytime using it. We were told we’d have a cot but then one was not available.
- 2/5
The toilet was clogged after anytime using it. We were told we’d have a cot but then one was not available.
- 3/5
It’s was just ok first floor is a bit noise and smell coming from the breakfast area inside the room. The doors has a gap you can see the outside.
- 3/5
It’s was just ok first floor is a bit noise and smell coming from the breakfast area inside the room. The doors has a gap you can see the outside.
- 5/5
All staff members were very pleasant.
- 5/5
All staff members were very pleasant.
- 5/5
Thank you!
- 5/5
Excellent, clean , convenient, awesome customer service
- 5/5
The breakfast was very good. Eleanor is very hospitable. The grounds were very nice and clean. The front dash reception also were very nice. I felt safe there . I would definitely stay there again.
- 5/5
The works and manager are great
- 5/5
Hospitable and most accomodating. Rooms were immaculate and clean. Karen was quick, pleasant and helpful. The fellow in the morning was super nice. Great quiet stay.
- 3/5
Toilet flooded they offered a plunger and dropped it at the door. No cleaning supplies or anything let us do it ourselves. Disgusting. Will not be back. Lots of yelling from ppl in the next room until two in the morning.
- 2/5
Man sitting in front of entrance with 12 pk beer drinking 3 construction vans with men sitting around drinking smoking Hotel clerk stated they were guest. Linens smelled dirty and sheets did not fit the beds., too small, we felt like we were getting bug bites at night
- 5/5
Enjoyed my stay, I will come back and recommend.
- 3/5
Overall it was a room the bed was okay and the room was okay. The staff was friendly and easy to deal with.
- 5/5
Was nice
- 4/5
Friendly and accommodating service. Clean as well!
- 3/5
It’s ok
- 3/5
It was a decent place to stay for a night or two. It
- 4/5
Breakfast was okay but we don’t like scrambled eggs from a carton. Staff was friendly and price was good. We would stay again if in the area.
- 4/5
Basic hotel
- 4/5
It was fine for a basic hotel. No frills, but breakfast was acceptable and my room was clean and quiet. Location was great for where I needed to go.
- 5/5
I enjoyed my stay. The hotel was clean, quiet, and peaceful. The staff was super friendly
- 5/5
Very prompt and capable service. Very friendly staff.
- 4/5
Great for a quick stop and get some rest from the concert venue
- 5/5
The staff was very helpful and is centrally located to the highway and close to downtown Apex (4 min. Drive).
- 5/5
Wonderful stay! Clean and friendly!
- 5/5
Nice little hotel in a great location. The room was clean, beds were comfy, breakfast was good, and the service was helpful. Would stay here again!
- 5/5
Great place
- 4/5
didn’t like the large work trucks and horrible parking by others.
- 1/5
Terrible staff the website said that the age to book was 18 but when we got there they denied us and said it was 21 being very rude to stay after I had book they didn’t let us stay or get a refund absolutely terrible experience.
- 5/5
We come to Apex several times a year to visit family and stay here every time. The staff is excellent, and the hotel is so easy to get to, parking is close, and rooms are close to everything you need.
- 5/5
The staff were all very welcoming, even the cleaning staff greeted us as we walked by.
- 5/5
The staff were wonderful and the bed was amazing. The shower was very clean.
- 4/5
Basic room and amenities but still clean and comfortable. A bit noisy.
- 1/5
Not good, dirty, noisey and buggy
- 4/5
Lots of delicious Breakfast choices with attentive service
- 2/5
Toilet didnt work properly in my room and in the room that I purchased for my crew, there was no hot water.
- 4/5
Excellent breakfast options. Guests with loud children playing in hallways, Outdated lobby and breakfast area.
- 4/5
I’ve machine was out of order. Front desk had no cash to change a $20 bill so I could buy a soda since I was told they did not sell bottled water. Finally, the water fountain off the lobby did not work at night but did in the following morning. Otherwise, my experience was good.
- 5/5
It was nice
- 5/5
Good breakfast, clean rooms.
- 1/5
Shower was not clean , the shower had long hairs from previous guest left on shower wall ..some type of wet liquid was left on the night stand..commode over flowed the first evening... front desk handed you a plunger to be the plumber... no new room offered... or given...
- 5/5
Very friendly staff. Room was clean, air conditioner was on. I hate walking into a hot room. Enjoyable stay.
- 4/5
Cleanliness was good, they were doing some renovations that required a tiny bit of navigation... but renovating means they care about quality. Our room was clean and very comfortable. Excellent value for the $. They just need to fix the beverage vending machine. We would definitely stay there again.
- 1/5
Worst night at hotel ever. No air conditioning. Place under renovation but not told. Desk woman rude. Would not refund our money for 2 nights we did not stay. We went to another hotel that was clean, cool & quiet. Never stay there again!
- 3/5
The sign at check-in read “Pardon our dust we are renovating” Some areas looked refreshed, but much of it did not. We stayed on the top floor of a two floor hotel and it was extremely noisy between slamming room doors, road noise and a washer/dryer room that was being used at 6am in the morning. Also, the shower faucet only went from scaulding hot to cold. If you’re only looking for a one night stay it’s Ok, but not comfortable for anything longer.
- 1/5
Filthy and stunk like dirty feet.
- 2/5
This place looks decent in the photos but is not that decent in person. Second night there, another guest was in screaming altercation with the front desk agent when I arrived and the cops were called. More arguing ensued outside loud enough I could hear in my second story room. There was also an ambulance that was pulling away when I arrived- not clear it was the same incident or separate incident but definitely did not feel safe. Rooms are ok, bed was comfortable but they didn't have standard pillows- they were these square dense square pillows. Breakfast was minimal and didn't have a lot of healthy options. Very noisy and walls were thin. Definitely overcharged for the room. Ive stayed in much nicer hotels without safety issues for the same price.
- 4/5
Good stay Friendly helpful staff
- 5/5
It was so clean and nice. Great water pressure in the shower. I don't usually take part of the free breakfast, but I was thankful for having fresh fruit (banana) and a yogurt. My husband had eggs, sausage and toast.
- 5/5
Nothing unique, but a nice hotel for the money...liked the 2 king beds for myself and hubby and adult children in the other!
- 4/5
Found the staff to be very hospitable. Clean, neat & friendly.
- 5/5
I will definitely get back next year
- 5/5
Love the hotel and such an awesome breakfast. Wonderful staff!
- 1/5
Management is sorry and a lier
- 4/5
Check in was easy, the bed was comfortable. My room wasn’t the cleanest. There was food crumbs on the floor and stuff on the bathroom floor. Rest of the stay was fine.
- 5/5
Clean room, comfortable bed and enjoyed the free breakfast.
- 5/5
Staff was incredibly attentive and a delight to chat with. The breakfast was surprisingly good for a standard hotel breakfast. A great value overall.
- 4/5
Our first room had not been cleaned so we were given another room that was cleaned. Didnt like the cofee pot in the bathroom. But plenty of hot water which is a plus. Bed not to uncomfortable. We would stay again
- 4/5
Easy to park, easy to find
- 3/5
Bathroom mirror crooked with screw and brace on front of it. Toilet ran off and on all night. All ice machines were broken.
- 4/5
Close to the Raleigh Temple