Springhill Suites by Marriott Amarillo
About Springhill Suites by Marriott Amarillo
Located in Amarillo and with Austin Park reachable within 5.6 miles, SpringHill Suites by Marriott Amarillo has free bikes, non-smoking rooms, free WiFi and a bar. The hotel provides an outdoor swimming pool and a 24-hour front desk. Guests at the hotel can enjoy a buffet or a continental breakfast. Palo Duro Canyon State Park is 27 miles from SpringHill Suites by Marriott Amarillo. Rick Husband Amarillo International Airport is 12 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness, comfort, and spaciousness of the rooms, as well as the friendly and helpful staff. However, there are recurring complaints about breakfast quality and availability, as well as some issues with room maintenance and amenities.
- Clean, comfortable, and spacious rooms
- Friendly and helpful staff
- Poor breakfast quality and availability
- Issues with room maintenance and amenities
- 3/5
Convenient
- 4/5
Large room. was decent for a stopover.
- 4/5
Clean, comfortable bed with wonderful sheets. I would have given a five star but it has places that look worn and dated. Water also needs to be treated for taste.
- 3/5
The hotel was okay. We specifically booked this hotel because of it having a bar but when we got there we were told the bar was closed. The pool was green, not able to swim. We also woke up the next morning to ants being all over the A/C unit and the hallway on the 3rd floor smelled of urine.
- 5/5
Great place! Clean once helpful staff. Good breakfast! Convenient location. Within walking distance to several restaurants!
- 5/5
Exceptional
- 5/5
Great Hotel
- 5/5
Pleasant and quiet.
- 3.5/5
clean and convenient when driving through They seemed to be short staffed and not very friendly. We came on Memorial Day weekend, and the pool was closed, we specifically chose this place because of the pool.
- 3.5/5
They seemed to be short staffed and not very friendly. We came on Memorial Day weekend, and the pool was closed, we specifically chose this place because of the pool.
- 4/5
Very good
- 5/5
Great location and hotel
- 5/5
Clean room, helpful staff
- 5/5
Great stay
- 5/5
Excellent!
- 4/5
Nice place
- 5/5
Hotel great spot to walk to restraunts Hallways had a bad stitch to them. Maybe adding air freshners or shampooing the carpets once in awhile
- 5/5
Hallways had a bad stitch to them. Maybe adding air freshners or shampooing the carpets once in awhile
- 5/5
Comfortable beds, quiet rooms, near restaurants and freeway. Perfect stop in our way to Santa Fe
- 3.5/5
NO ESPN!!! The newer tv's...like in the room we stayed in..did not have ESPN or other channels to watch the NCAA final four basketball games!! And Marriot/Bonvoy is a sponsor!! Fortunately we were able to watch the games in the bar in the lobby. Ice machine on the floor was out-of-order TV in the room was hanging wonky..broken spot light on one side of the bed.
- 3.5/5
Room was clean and comfortable..and quiet! Breakfast was excellent. Nice that there was a bar in the lobby! Friendly staff!! Comfy bed! NO ESPN!!! The newer tv's...like in the room we stayed in..did not have ESPN or other channels to watch the NCAA final four basketball games!! And Marriot/Bonvoy is a sponsor!! Fortunately we were able to watch the games in the bar in the lobby. Ice machine on the floor was out-of-order TV in the room was hanging wonky..broken spot light on one side of the bed.
- 4.5/5
Superb
- 3/5
Who in the world and why would you design the bathroom with a barn door with a glass panel?Why? At night if you're using the bathroom, the l8ght being on floods the entire room waking up the others. If you anyways install such door at least use a better quality track so, again won't wake up others from the noise it makes
- 3.5/5
Good
- 4.5/5
Superb
- 1/5
We paid for a king suite and when we arrived they told us that they had oversold the king rooms so we were given 2 queens. Disappointing. The bar closed down at 10 pm so our much anticipated glad of wine was not to be. She was actually still serving customers but she had already counted her drawer so that was a bit annoying. We had an issue with the AC so we traveled donators again and they had a guy at the front desk who was supposed to follow us up. After 30 minutes in a warm room we tried to call the front desk but the phone in our room was not working. After about 45 minutes he finally shows up at which time we told him that we had figured it out by using the wall mount controller and not the unit controller. Breakfast was typical but when we got down there they and a few potatoes and eggs, the entire line needed to be replenished but to my knowledge it was not. Very disappointing…..
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean, quiet, great location
- 5/5
Clean, quiet, great location
- 5/5
We were on a girls trip headed to Angel Fire and stopped half way in Amarillo. We didn’t check in until after midnight. The guy at the front desk was very welcoming and very helpful. (christopher blake noel) The room was clean and the perfect size for what we needed. The beds were very comfortable. Will stay here again and would recommend it.
- 5/5
We were on a girls trip headed to Angel Fire and stopped half way in Amarillo. We didn’t check in until after midnight. The guy at the front desk was very welcoming and very helpful. (christopher blake noel) The room was clean and the perfect size for what we needed. The beds were very comfortable. Will stay here again and would recommend it.
- 4/5
The parking lot had many holes.
- 5/5
Staff was very friendly and went above and beyond to make our stay a great one. Large rooms and well maintained.
- 5/5
Staff was very friendly and went above and beyond to make our stay a great one. Large rooms and well maintained.
- 4/5
It would have been better if there is no problem with cold/hot water system in room. However they fixed it pretty quickly. I am giving one less star so this can be included in their routine checks before allocating rooms. Overall great stay.
- 4/5
It would have been better if there is no problem with cold/hot water system in room. However they fixed it pretty quickly. I am giving one less star so this can be included in their routine checks before allocating rooms. Overall great stay.
- 5/5
We were able to check into our room early. Large spacious rooms with great quality. Staff went above and beyond.
- 5/5
We were able to check into our room early. Large spacious rooms with great quality. Staff went above and beyond.
- 5/5
Spacious room for 6 people. Great breakfast. Clean and safe.
- 5/5
Spacious room for 6 people. Great breakfast. Clean and safe.
- 4/5
Breakfast good.
- 4/5
Breakfast good.
- 5/5
Efficient & friendly
- 5/5
Efficient & friendly
- 4/5
Large room for family traveling with kids. Good area and convenient for getting around Amarillo and surrounding areas. Breakfast options were very limited during our stay.
- 4/5
Large room for family traveling with kids. Good area and convenient for getting around Amarillo and surrounding areas. Breakfast options were very limited during our stay.
- 4.5/5
Breakfast was OK. Coffee good. Beds were comfortable. Sofa in room 322 needs cleaning.
- 4.5/5
Breakfast was OK. Coffee good. Beds were comfortable. Sofa in room 322 needs cleaning.
- 4/5
Overall, we had a good stay and everything was satisfactory. The only concern was cleanliness, particularly the couch, which appeared dirty and could use better cleaning.
- 4/5
Overall, we had a good stay and everything was satisfactory. The only concern was cleanliness, particularly the couch, which appeared dirty and could use better cleaning.
- 0.5/5
Nothing The staff didn’t no anything! We had to change room. Upon checkin the person checking us in said the fourth floor was the best as far as receptions d Wi-Fi. That was incorrect and had to change rooms. This room was worse. There were ANTS in the bathroom a crack in the floor of the shower and the shower door was falling off. We will never stay here again!
- 0.5/5
Nothing The staff didn’t no anything! We had to change room. Upon checkin the person checking us in said the fourth floor was the best as far as receptions d Wi-Fi. That was incorrect and had to change rooms. This room was worse. There were ANTS in the bathroom a crack in the floor of the shower and the shower door was falling off. We will never stay here again!
- 5/5
Clean and safe room!
- 5/5
Clean and safe room!
- 5/5
The staff was super friendly and the accommodations were great! Breakfast was the cherry on top
- 5/5
The staff was super friendly and the accommodations were great! Breakfast was the cherry on top
- 4/5
K
- 4/5
K
- 5/5
Staff was very friendly and the room was very clean.
- 5/5
Staff was very friendly and the room was very clean.
- 4/5
Very good
- 4/5
Everything went well but our room did not get cleaned
- 4/5
Everything went well but our room did not get cleaned
- 4/5
The room was very clean! Excellent bed! If you get a room by the road you will wake up to road noise.
- 4/5
The room was very clean! Excellent bed! If you get a room by the road you will wake up to road noise.
- 5/5
It was perfect
- 5/5
It was perfect
- 2/5
Big clean room. Limited hot water.
- 2/5
Big clean room. Limited hot water.
- 4/5
Hotel facility
- 4/5
Hotel facility
- 1/5
We specifically called the hotel to make sure the lounge would be open. We wanted to have a couple drinks after driving all day. We got there and it was not open went to our room and the restroom trashcan was still full of trash. Got up the next morning to take a shower and we had no hot water
- 1/5
We specifically called the hotel to make sure the lounge would be open. We wanted to have a couple drinks after driving all day. We got there and it was not open went to our room and the restroom trashcan was still full of trash. Got up the next morning to take a shower and we had no hot water
- 5/5
Great place
- 5/5
Great place
- 4/5
Great clean room, no internet
- 4/5
Great clean room, no internet
- 4/5
We had a pleasant stay and everything was good. Breakfast on Thanksgiving morning was excellent!
- 4/5
We had a pleasant stay and everything was good. Breakfast on Thanksgiving morning was excellent!
- 5/5
Clean and courteous
- 5/5
Clean and courteous
- 5/5
Great 👍
- 5/5
Great 👍
- 5/5
Clean and cool room and the beds and pillow were amazing!!! I wish I could have taken advantage of the 12 pm check out because I could have enjoyed the bed much more! Friendly staff! We travel through Amarillo and usually book different hotels but I think I’ll always stay here now.
- 5/5
Clean and cool room and the beds and pillow were amazing!!! I wish I could have taken advantage of the 12 pm check out because I could have enjoyed the bed much more! Friendly staff! We travel through Amarillo and usually book different hotels but I think I’ll always stay here now.
- 5/5
This is now my favorite hotel! Such well appointed rooms the design is fabulous. So comfortable and peaceful. Love the large closet in the room. Felt more like a small studio apartment than a hotel room. Staff was absolutely fabulous. The lobby well stocked with water and other needs you might come across. This is my new go to hotel in Amarillo. Also located right behind two steakhouses that are in close walking distance.
- 5/5
This is now my favorite hotel! Such well appointed rooms the design is fabulous. So comfortable and peaceful. Love the large closet in the room. Felt more like a small studio apartment than a hotel room. Staff was absolutely fabulous. The lobby well stocked with water and other needs you might come across. This is my new go to hotel in Amarillo. Also located right behind two steakhouses that are in close walking distance.
- 4/5
Clean room and nice beds. Breakfast was not great, though.
- 4/5
Clean room and nice beds. Breakfast was not great, though.
- 5/5
Very nice hotel the staff is amazing and the rooms are so clean and nice and quiet
- 5/5
Very nice hotel the staff is amazing and the rooms are so clean and nice and quiet
- 5/5
Exceptional
- 4/5
The room setup is great w a couch and desk Our room phone didn’t work
- 4/5
The room setup is great w a couch and desk Our room phone didn’t work
- 5/5
Walking distance to many great restaurants
- 5/5
Walking distance to many great restaurants
- 5/5
Yes all good
- 5/5
Yes all good
- 4.5/5
Superb
- 5/5
Very nice place. Couldn’t believe the price. Staff was beyond nice and helpful
- 5/5
Very nice place. Couldn’t believe the price. Staff was beyond nice and helpful
- 5/5
did not eat breakfast
- 5/5
did not eat breakfast
- 5/5
breakfast was good, but need more selections.
- 5/5
breakfast was good, but need more selections.
- 5/5
We'd definitely stay here again.
- 5/5
We'd definitely stay here again.
- 5/5
Parking area really needs to be re-paved...Cockroachs outside back entrance.. staff was very good...
- 5/5
Parking area really needs to be re-paved...Cockroachs outside back entrance.. staff was very good...
- 2/5
The room phone didn’t work, I reserved a king bed and got 2 queens in a handicapped room. The toilet leaked. The shower had someone else’s hair in it… the parking lot had huge pot holes in it. Won’t stay here again.
- 2/5
The room phone didn’t work, I reserved a king bed and got 2 queens in a handicapped room. The toilet leaked. The shower had someone else’s hair in it… the parking lot had huge pot holes in it. Won’t stay here again.
- 5/5
Everything was amazing. Cleaning crew was awesome
- 5/5
Everything was amazing. Cleaning crew was awesome
- 5/5
Couch needed cleaning on right arm of chair and no trash bags in out waste baskets.
- 5/5
Couch needed cleaning on right arm of chair and no trash bags in out waste baskets.
- 5/5
We liked being able to walk to our choice of restaurants, the hotel staff were great.
- 5/5
We liked being able to walk to our choice of restaurants, the hotel staff were great.
- 2/5
much traffic noise from I-40 traffic
- 2/5
much traffic noise from I-40 traffic
- 3/5
Room was clean, well appointed, and beds/pillows were comfortable. The room was very warm when we arrived - it’s August and the A/C was set to way too high at 79. The bathroom sink in room 322 would fill with water anytime it was used so there was obviously a clog. There were not enough outlets in the room for 4 people who needed to charge phones, ear buds, watches, iPads, and laptops. It would be great if USB-C ports could be installed for those whose devices don’t use USB. Also, breakfast was atrocious- scrambled eggs were flavorless, pork sausage was unappetizing, rubbery and did not look like actual meat. Frosted Flakes tasted bland, and boxed milk was watery.
- 4/5
Very nice property for overnight stay after long drive. Nice bed, sheets and comforter. Great front desk agent for evening check in.
- 4/5
Very nice property for overnight stay after long drive. Nice bed, sheets and comforter. Great front desk agent for evening check in.
- 5/5
We love this place! Nothing
- 5/5
The beds and bedding were so comfortable. Staff very friendly and helpful.
- 5/5
Great staff and facilities
- 5/5
Great staff and facilities
- 2.5/5
Breakfast was ice cold literally...
- 5/5
Clean and comfortable-would stay again.
- 5/5
Clean and comfortable-would stay again.
- 1/5
There were ants on the floor and desk area. Very disappointed. I’m glad we were just passing through.
- 1/5
There were ants on the floor and desk area. Very disappointed. I’m glad we were just passing through.
- 5/5
The staff were so nice and helpful!! Clean room with comfortable beds and lots of space! Great location with lots of things to do close by!!
- 5/5
The staff were so nice and helpful!! Clean room with comfortable beds and lots of space! Great location with lots of things to do close by!!
- 5/5
Very nice & spacious room for our family with small children.
- 5/5
Very nice & spacious room for our family with small children.
- 3/5
The room was nice but the couch bed was dirty and the bathroom door was see through.
- 3/5
The room was nice but the couch bed was dirty and the bathroom door was see through.
- 4/5
Nice
- 4/5
Nice
- 4/5
Nice and spacious, shower head needs to be replaced but otherwise good, wifi was out when we arrived but got restored eventually
- 4/5
Nice and spacious, shower head needs to be replaced but otherwise good, wifi was out when we arrived but got restored eventually
- 4/5
Staff was great at check in. Very helpful and friendly. However, we had ants in our bathroom and on our nightstand. The walls are also pretty thin. We could hear the person in the next room snoring.
- 4/5
Staff was great at check in. Very helpful and friendly. However, we had ants in our bathroom and on our nightstand. The walls are also pretty thin. We could hear the person in the next room snoring.
- 5/5
Great location. Easy on and off from the Interstate
- 5/5
Clean rooms and plenty of food options around
- 5/5
Clean rooms and plenty of food options around
- 5/5
This was clean. The person in charge was kinda rude to mu husband and daughter when they were in the gym working out.
- 5/5
This was clean. The person in charge was kinda rude to mu husband and daughter when they were in the gym working out.
- 5/5
Had bar and common area for gathering up front. Clean. Friendly staff. Accommodating.
- 5/5
Had bar and common area for gathering up front. Clean. Friendly staff. Accommodating.
- 5/5
Comfortable. Defiantly first choice on our next trip.
- 5/5
Comfortable. Defiantly first choice on our next trip.
- 5/5
Great property, clean, newer, comfortable bed would stay here again!
- 5/5
Great property, clean, newer, comfortable bed would stay here again!
- 5/5
We stayed at many different brands of hotels across 3 weeks. By far the best one. Even the manager helped us greatly. The morning food service staff was Great. This was a very enjoyable experience.
- 5/5
We stayed at many different brands of hotels across 3 weeks. By far the best one. Even the manager helped us greatly. The morning food service staff was Great. This was a very enjoyable experience.
- 4/5
2. Staff was amazing and accommodating. 3. There were 3 tv’s behind the bar. All of them were on news channels that had the same propaganda. It would have been great if the hotel showed differing views for all Americans. The volume was low, so we were able to focus on the breakfast.
- 4/5
2. Staff was amazing and accommodating. 3. There were 3 tv’s behind the bar. All of them were on news channels that had the same propaganda. It would have been great if the hotel showed differing views for all Americans. The volume was low, so we were able to focus on the breakfast.
- 5/5
Great location in Amarillo if you need a quick one night stay. Nothing. It was outstanding.
- 5/5
I loved how clean everything was! And it’s just super nice in general! The staff was so helpful in getting everything we needed for our babys first time in a hotel. They were all so friendly!
- 0.5/5
We can’t sleep at all because the noise from the room above was so bad And we have to change the room at 2:30 in the morning because of that We have a very bad experience staying at this hotel
- 4/5
Nice people and good location.
- 4/5
Nice people and good location.
- 4/5
Friendly staff
- 4.5/5
Front desk staff was very helpful. Restaurants close by and could easily walk to them.
- 5/5
Clean rooms, friendly staff, breakfast was good.
- 5/5
The staff and stay was great. I can't think of anything that I was unhappy about.
- 5/5
We use this property every year on our way to and from Colorado. We love it.
- 5/5
We use this property every year on our way to and from Colorado. We love it.
- 5/5
Eric at Reception was superb
- 5/5
Eric at Reception was superb
- 5/5
The hotel.is nice and new. Staff were friendly and went out of their way to make us feel at home. We there when a.ton of people were traveling through and everyone was still so good. A for sure.
- 5/5
The hotel.is nice and new. Staff were friendly and went out of their way to make us feel at home. We there when a.ton of people were traveling through and everyone was still so good. A for sure.
- 5/5
Front desk staff were amazing. Nice bar area. Lovely stay.
- 5/5
Front desk staff were amazing. Nice bar area. Lovely stay.
- 5/5
It’s nice.
- 5/5
It’s nice.
- 5/5
Wonderful!
- 5/5
Wonderful!
- 5/5
Close to attractions
- 5/5
Close to attractions
- 1/5
I was told the System was broken and may be fixed around 9AM. No help for me because I need to leave earlier than that. I was told I had to do the leg work to be refunded since i booked through Expedia and the manager will not be back until Monday. Horrible experience. I will never stay here again.
- 1/5
I was told the System was broken and may be fixed around 9AM. No help for me because I need to leave earlier than that. I was told I had to do the leg work to be refunded since i booked through Expedia and the manager will not be back until Monday. Horrible experience. I will never stay here again.
- 5/5
Very clean hotel overall, bartender was the best part! She’s amazing and was so much fun. We will be staying there again on our trips
- 5/5
Very clean hotel overall, bartender was the best part! She’s amazing and was so much fun. We will be staying there again on our trips
- 1.5/5
Getting in and out was good. The room was dirty. Someone or some people left “happy playtime stains” all over the couch that looked very disgusting. Didn’t want to place anything on it. There were red stains under the coffee table. There were poop or pee stains on the wall next to the toilet paper. No soap for washing hands. The worst part was the feeling of something biting me almost immediately after sitting on the bed. I wanted to take pictures but husband wouldn’t let me. Couldn’t sleep and felt disgusting this morning.
- 2/5
If you want hot water, don’t stay here.
- 2/5
If you want hot water, don’t stay here.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
We stay at this hotel when visiting my daughter. It’s modern lobby and rooms make the stay amazing. The service desk employees are helpful and accommodating to my needs during my stay. The location is convenient with multiple restaurants in walking distance.
- 5/5
We stay at this hotel when visiting my daughter. It’s modern lobby and rooms make the stay amazing. The service desk employees are helpful and accommodating to my needs during my stay. The location is convenient with multiple restaurants in walking distance.
- 5/5
Rooms were quiet, beautiful, clean. Breakfast was good
- 5/5
Rooms were quiet, beautiful, clean. Breakfast was good
- 5/5
Great staff and friendly.
- 5/5
Great staff and friendly.
- 5/5
Lobby was clean. Staff we encountered were efficient. Breakfast was the standard fare, but warm and well made.
- 5/5
Lobby was clean. Staff we encountered were efficient. Breakfast was the standard fare, but warm and well made.
- 5/5
Great beds and customer service! Asked for a late checkout and it was not a problem.
- 5/5
Great beds and customer service! Asked for a late checkout and it was not a problem.
- 4.5/5
Spacious, comfortable rooms. Helpful, friendly staff. Complimentary chocolate chip cookies. Nice breakfast. Road noise from Interstate 40 and huge potholes in parking lot.
- 1/5
I have previously stayed at Hyatt Place in various states. This particular location was my least favorite. Upon arriving to our one-bedroom suite after a long day of travel, we discovered there were no essentials in the room. There were no towels in the bathroom nor bedding provided for the Pull out couch bed. With it being late fall, temperature drops to low 40's sometimes 30's. We waited an hour to be informed there was no comforters that could be located by staff. The thermostat connected to the central heating system is sensored. If movement is not detected, there is no heat. Which causes the room to be very cold when sleeping. The breakfast selections were awful and very minimal. Overall, my family and I will not stay at this location again
- 1/5
I have previously stayed at Hyatt Place in various states. This particular location was my least favorite. Upon arriving to our one-bedroom suite after a long day of travel, we discovered there were no essentials in the room. There were no towels in the bathroom nor bedding provided for the Pull out couch bed. With it being late fall, temperature drops to low 40's sometimes 30's. We waited an hour to be informed there was no comforters that could be located by staff. The thermostat connected to the central heating system is sensored. If movement is not detected, there is no heat. Which causes the room to be very cold when sleeping. The breakfast selections were awful and very minimal. Overall, my family and I will not stay at this location again
- 4/5
The stay was great. The bed was perfect. However, there were small details that would make me second guess staying here again. The coffee bar was not fully restocked in my room with supplies, and the shower managed to leak water all over the floor. There were also a few small things that i'm not sure were properly cleaned/prepped for my stay or if they were that way on purpose.
- 4/5
The stay was great. The bed was perfect. However, there were small details that would make me second guess staying here again. The coffee bar was not fully restocked in my room with supplies, and the shower managed to leak water all over the floor. There were also a few small things that i'm not sure were properly cleaned/prepped for my stay or if they were that way on purpose.
- 4/5
Will stay again due to convenience and customer service.
- 4/5
Will stay again due to convenience and customer service.
- 5/5
This hotel rivals higher end hotels. The service is amazing. The rooms are open and modern. Plenty of space for a large family. My family will be staying here in the future.
- 5/5
This hotel rivals higher end hotels. The service is amazing. The rooms are open and modern. Plenty of space for a large family. My family will be staying here in the future.
- 5/5
We loved that the Check in process was quick especially since having two little ones, our room was super clean and cozy, the breakfast had great options and the staff was quick to help and answer any questions we had.
- 5/5
We loved that the Check in process was quick especially since having two little ones, our room was super clean and cozy, the breakfast had great options and the staff was quick to help and answer any questions we had.
- 5/5
Good
- 5/5
Good
- 4/5
My room was at the end of the hotel and my WiFi was not very strong. All the Staff was Fantastic.
- 4/5
My room was at the end of the hotel and my WiFi was not very strong. All the Staff was Fantastic.
- 4/5
Really enjoyed our stay
- 4/5
Really enjoyed our stay
- 5/5
😀
- 5/5
😀
- 3/5
Clean. Beds were uncomfortable. Walkable to nearby restaurants and after being in the car all day that was nice.
- 3/5
Clean. Beds were uncomfortable. Walkable to nearby restaurants and after being in the car all day that was nice.
- 5/5
Nice clean room, quiet stay.
- 5/5
Nice clean room, quiet stay.
- 5/5
Hotel was clean and had good breakfast options. Staff was friendly. Would stay here again.
- 5/5
Hotel was clean and had good breakfast options. Staff was friendly. Would stay here again.
- 5/5
Excellent customer service. Front desk was very professional. Clean and stylish room. Close to numerous restaurants.
- 5/5
Excellent customer service. Front desk was very professional. Clean and stylish room. Close to numerous restaurants.
- 5/5
The only problem was the workout room was very stuffy due to the air not working. Otherwise very clean spacious room.
- 5/5
The only problem was the workout room was very stuffy due to the air not working. Otherwise very clean spacious room.
- 5/5
Staff is very kind and helpful. Checkin was great. Room wasn’t super clean, but it was a great size for our family.
- 5/5
Staff is very kind and helpful. Checkin was great. Room wasn’t super clean, but it was a great size for our family.
- 5/5
We love to stay here and have made this our choice each time we are in Amarillo
- 5/5
We love to stay here and have made this our choice each time we are in Amarillo
- 5/5
Large pothole in main driveway
- 5/5
Large pothole in main driveway
- 5/5
Room was great! Very nice, clean, comfortable and spacious! Will stay again!
- 5/5
Nice area and clean rooms. Comfortable bed and friendly staff. Would stay here again
- 4/5
The staff, room, furnishings, style, and food were excellent. The bed was not comfortable and my husband and I both woke up early at 4:30 with back pain. We just spent the night at a Holiday In Express in Denver. It is not as nice, fewer amenities, basic cheap furniture, but the bed was good and no backache. Your hotel is truly excellent but just needs a better mattress. Thank you!!
- 5/5
Breakfast was great!
- 5/5
Excellent location
- 5/5
All good, only issue was their internet was not running correctly and had to call some 800 number and they eventually got it figured out
- 5/5
Very Clean!
- 4/5
The hotel was nice enough. The gym was clean, and the breakfast was good. The pool was closed, unfortunately.
- 5/5
Great suite! Very comfortable and clean. We stayed here because of the EV destination charger and glad we did!
- 5/5
Good stay.
- 5/5
Staff was great, loved the room! Nice & cozy!
- 5/5
What I didn’t like was that there was a dirty cotton swab on this table where the luggages go on top. Also, the couch was dirty as well as the cushions had stains on it. This hotel room in which we stayed in was supposed to be really clean. In which it was not so. Also I found a hair on the sink as well.
- 5/5
The front desk was very helpful and friendly
- 5/5
1st time we’ve stayed at Springhill Suites, and if others are similar to this one, we’ll definitely start staying in them more. Thank you!
- 5/5
This is our second time around staying here in the span of 3 years. Absolutely love it. Super clean and spacious rooms. Everybody is super friendly but Eric was the best! Family of 5 (with 2 under 2). Highly recommend! Will continue to come back.
- 5/5
We stopped just to sleep while on a roadtrip. The bed was super comfortable, the room was posh, and the whole place was quiet all night. Highly recommend!
- 1/5
Checkin was great. Room was nice. Breakfast there were no clean tables. I cleaned our tables so my children wouldn’t have to eat on a dirty table. Breakfast was mediocre. The lady that was limping at breakfast was nice however I watched her empty the garbage can wearing the same gloves she served food with. After she was done emptying the trash she then walked over to the front desk and brought back a box of fruit and began setting the apples and bananas out for people to eat. She never changed her gloves. She continued serving and touching the plasticware with the same gloves that she used to empty the garbage. We were in rm 222 & the room needs dusting, ceiling & the bathroom mirror and baseboards. My main problem was with the housekeeping. She watched my family take our things but we were not checked out yet nor did we tell her we were checking out. She saw me and my son come back to the room. My husband went back to the room to retrieve my phone and the cleaning lady had my phone and said she found them in the sheets. I then went back to the room to use the bathroom and she was in our room at 10:17 am. I told her we were not checked but she lied and said my husband told her we were checked out, prior to him coming back up she was already in our room so again she lied. If checkout is at noon why is your housekeeper in my room. She was Caucasian and maybe with blonde or light colored hair. I wouldn’t recommend this place unsanitary conditions & untrustworthy housekeeping.
- 5/5
We stayed in the suite with 2 queen beds and the room was very clean and roomy. Eric at the front desk was very nice. We would definitely stay there again
- 5/5
Excellent
- 5/5
Great for a family of 5
- 5/5
Good, big room. Quiet a/c. Good beds. 2 Steakhouses right next door.
- 3/5
The hotel was nice but the others guests made the night miserable! My wife and I only got a few minutes sleep as there were younger kids running up and down the hallway all night banging on people's doors.
- 5/5
Everything about this hotel is 10/10. Staff upon check-in were cheerful and friendly. Room was spacious and super clean. Extra linens. Quiet halls and no noise from neighbors. Dark room. Fitness center was nice and all machines and weights in working condition. Breakfast was outstanding and breakfast staff were accommodating and friendly. We will look for Springhill Suites from now on!
- 5/5
4 stars for cleanliness because room wasn’t cleaned one of the three nights I stayed. Desk staff did everything they could to make it right and even offered to make the bed! I really anppre that! Otherwise all good.
- 5/5
There was a problem with our room but the guest representative immediately righted the situation. We were very pleased.
- 5/5
Excellent well maintained facility. Great staff and location.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 4/5
Please fix the restroom doors. We found it extremely uncomfortable to use restroom because of sliding unlocked doors .
- 5/5
Great welcoming service at arrival and throughout! Super clean. Would def stay here again. Instead of not providing bar hand soap though, Marriott wants you to use the soap from the shower. They have show shine packet and women’s makeup remover packet. I’d rather have bar hand soap. The front desk kindly gave me some.
- 1/5
Really bad breakfast. All frozen stuff and not enough for the guests. In this day and time cannot serve your guests crap like this especially if you are traveling with kids.
- 4/5
Outstanding Service
- 5/5
Great place. Rooms are “roomy”. They thought of everything. Couch, desk, coffee bar, closet, large bathroom, tv swivels, frig, micro, Very clean and beds are super comfy. Our new go-to when we are in Amarillo
- 5/5
Todo
- 5/5
This hotel has nice amenities, a lovely lobby with its own bar, clean rooms, comfortable beds, and friendly staff. A couple of decent restaurants are within walking distance. Checks all the boxes.
- 5/5
Everyone was so nice. The property was clean and very pleasant. We would definitely stay here again
- 5/5
The hotel was very clean and had trailer parking. The only thing that was subpar was the breakfast as it did not taste that great.
- 5/5
It seems new and clean. The room was spacious. The location near the Tesla Superchargers was very important to us. It made charging very convenient.
- 5/5
This hotel is beautiful and the rooms are larger and lovely!
- 5/5
The check in with Erik was great.
- 5/5
Good value and great location in Amarillo. Facility is clean with friendly staff and a lot of dining options very close to the facility.
- 5/5
Staff are so helpful and shared coupons for local dining
- 5/5
Amazing hotel amazing staff