Courtyard by Marriott Amarillo West/Medical Center

Exceptional

The room was nice and staff was friendly. Everything in the room was clean and met our expectations.

Location Issue with reservation on booking.com. They said no rooms available and 20 minutes later after trying to work with new system somehow found a room. At breakfast tried to charge me for breakfast when I showed reservation shows breakfast included spent another 10 minutes getting a manager on phone but did honor it with no charge. And the hot tub was not working which was another reason I chose the hotel.

The hot tub was not working.

Spiders and rooms were oversold.

Very clean room. Staff was helpful.

This hotel needs maintenance. Cracked sink, slow toilet, and a single elevator that needs maintenance. Don't stay at this Marriott!

It was okay for one night.

Exceptional

Prob the worst Marriott stay for me ever. No rooms ready for check in after 5 pm. Had to come back later. Gym water filer needed replacing and no sanitizing wipes. Told staff. Not fixed by next day. Our room had mold in shower and toilet paper holder was falling out of the wall. Disappointing stay. And for that price a free continental breakfast at least.

Great pet-friendly accommodations.

Great, quiet, safe place for the night. Breakfast isn’t included unfortunately but you can purchase at the cafe there. We booked a king with a pull out bed. The room was laid out well. Only complaint was the pullout couch while modern and cool looking has a terrible mattress. It has no mattress. It’s a modular sectional that you simply open up. So technically while it’s a surface to sleep on, our poor 10 year had the worst nights sleep ever and ended up between us. First world problems but I thought I’d save a family from booking that and rather get two beds so everyone sleeps well❤️

Location / cleanliness N/a

Very good

The breakfast was very good. The chef seemed to be tired but proficient. The evening desk attendant could make a better professional appearance by combing her hair neater but she was friendly.

Clean room we ask for room service to clean our room they never do it not is ok ho and no body wash is why give only 4 ⭐️

I liked how big the room was. You have to pay for parking and they take a deposit of $40 even if you pre pay for a room. The parking is $12.

I liked how big the room was. You have to pay for parking and they take a deposit of $40 even if you pre pay for a room. The parking is $12.

Good

Exceptional

Had a great time

Big spacious rooms. Near by restaurants within walking distance.

Exceptional

The staff was very nice. My son forgot something in the room and they are nice enough to hold it for him to pickup on our trip back next week. Quiet and clean.

no much to say

12 to park in ther parking lot

Loved it all except the additional 12 to park in the parking lot! 12 to park in ther parking lot

We would stay at the Courtyard again.

Breakfast not included $16 mark up. I didnt see the spread but brother opted for getting something down the road.

Very clean First time in Amarillo; didn’t like the interstate and loops

Very clean First time in Amarillo; didn’t like the interstate and loops

Exceptional

Stayed at your hostelry for two days. Room never cleaned, Bed never made. A disgrace. Thank you for asking. Hotel staff was ok with this action. I said you’d get a review. Eagle Scout I am, I am, I’m quite dependable. Bit you folks.

Very good

The toilet was clogged. So gross

Great place to be with exceptional people

Muchas gracias dormimos bien agusto el hotel está muy limpio y muy bonito

The hotel was very clean. The staff were very nice. I would stay there again.

Never have i ever paid for parking nor breakfast at a hotel !

The room was clean and cozy The temperature outside

The room was clean and cozy The temperature outside

2. Hair all over the shower wall 3. No breakfast. Even the Days Inn gives you something for breakfast at half the price. My spare tire on my trailer was stolen. They claimed they didn’t have cameras outside….really? Huge safety issue. Will NEVER stay at one again.

The location was good, and there were restaurants nearby. The rate was high compared with neighboring hotels, which offered free breakfast and FREE PARKING. Was very surprised to have to pay for parking in a location where parking is not at a premium. The front desk clerk was very disheveled and disinterred in our check in.

The location was good, and there were restaurants nearby. The rate was high compared with neighboring hotels, which offered free breakfast and FREE PARKING. Was very surprised to have to pay for parking in a location where parking is not at a premium. The front desk clerk was very disheveled and disinterred in our check in.

Superb

Didn't eat breakfast there. Waste was still in toliet.

Did no laundry. Brought no pets. Could not get body wash out of the container in the shower. Other than that the stay was spot on.

All around it was food

Good.

Clean room, staff helpful

Clean Rooms. Staff was very friendly and helpful. Pet Friendly hotel with plenty of area to walk you dog.

Exceptional

Exceptional

The breakfast that you pay for is a joke...It's 4 small items you're allowed to choose from. When we got there, we had driven 6.5 hours to show up to a hotel room where it clearly states I have 5 people staying in the room, 2 adults & 3 children, there was not a pull out couch, the manager told me I could have some 'bedding' to lay on the floor for my son to make a pallet to sleep on. When we finally got ready for bed, the TV quit working, I went downstairs to ask the manager for help & she said "they just installed the boxes yesterday, I don't know how to help you" sooo we didn't even have TV for the one night we stayed there. When you walk in the hotel looks gorgeous & has everything you'd ever need but looks can be very deceiving. The main elevator in the lobby is absolute trash too. The rolling cart that you can use to bring your bags up was completely broken in 3 different pieces. It was the worst experience I've had at a hotel. What a joke!!

Very polite and helpful staff.

Pleasant

quiet, clean fairly good facilities within close distance, comfortable room it was fine for the night. Little bit hard to find tho.

quiet, clean fairly good facilities within close distance, comfortable room it was fine for the night. Little bit hard to find tho.

No free breakfast, free coffee was warm at best.

I do wish the grill at the bar was open later. I understand why it’s not though. All of the staff are friendly and helpful. I felt very comfortable during my stay.

Rough around the edges. Lounge was ok. Food wasn't. We ate the worlds smallest turkey blt. Loud refrigerator. Had to shut it off in the middle of the night. Very nice people though.

Nice spacious room, great stay

Yes

Yes

The bed was ok The staff $12 parking fee for a general car park $12 for 1 piece of toast that had old Arugula and old tomato’s on it A bar that had no red wine

The bed was ok The staff $12 parking fee for a general car park $12 for 1 piece of toast that had old Arugula and old tomato’s on it A bar that had no red wine

The pool and hottub wear not as clean as it could be there was rust in the bottom of the hot tub and all the water jets didnt work. I thought the restaurant and bar was expensive. A Veteran di ount would be nice. The room was clean but the balcony was terrible its needs a good cleaning And there was one damage to the air-conditioning unit goos thing we were not with our grandbabies they have been injured

The pool and hottub wear not as clean as it could be there was rust in the bottom of the hot tub and all the water jets didnt work. I thought the restaurant and bar was expensive. A Veteran di ount would be nice. The room was clean but the balcony was terrible its needs a good cleaning And there was one damage to the air-conditioning unit goos thing we were not with our grandbabies they have been injured

room was nice.

room was nice.

the glass shower door kept sliding open and it almost fell off the hinges . but was able to put it back on track. when we checked out i did tell the front desk about the situation

Staff was super nice clean room

Staff was super nice clean room

The pool was lovely. The hotel over all was clean. Slept well. There is a smell….

I did not like the location, was very dark and hard to get to. I did not like the layout of the room.

It’s clean. Breakfast not included as advertised, elevator is too small, staff not very friendly.

Friendliness

Friendliness

Room was great and as advertised.

Room was great and as advertised.

Evening was good except they seem to be having hot water issues. I had to run the cold hot water for about 30 minutes before it got hot.

Evening was good except they seem to be having hot water issues. I had to run the cold hot water for about 30 minutes before it got hot.

It was good. Decent place to stay the night with the family.

It was good. Decent place to stay the night with the family.

The lady at the bar/restaurant/tea/coffee is not courteous.

The lady at the bar/restaurant/tea/coffee is not courteous.

Very clean comfortable room. Staff was friendly and helpful. One of the best experiences my wife and I have had while traveling.

Very clean comfortable room. Staff was friendly and helpful. One of the best experiences my wife and I have had while traveling.

No

Found dirty cup and some trash (under desk) from previous person in room. Room was not made up for our second night. Coffee setup very basic. Hot tub looked nice (although dirty water) and pool felt nice and warm. Exercise room was nice.

Found dirty cup and some trash (under desk) from previous person in room. Room was not made up for our second night. Coffee setup very basic. Hot tub looked nice (although dirty water) and pool felt nice and warm. Exercise room was nice.

Clean, affordable place to stay I wish breakfast was complementary.

Staff very professional. Nothing

The young man who did breakfast did a fantastic job. Please reward him for giving us exactly what we wanted!

Had to ask for towels take our garbage small rooms Husband lost rings

Best breakfast. The server made the best eggs!

All employees we came into contact with were very nice and friendly When I booked, I thought it was complimentary breakfast. I didn't request a quiet room like stated in the question above and there was 2 long pieces of hair on the shower wall and a glob of hair on the wash rags which was pretty gross. when I booked, it also said 2 Queen peds and a sofa bed.But that's not the room I received

The beds we’re comfortable There was no soap to wash hands in bathroom. Communication from staff was not good. Advertised free breakfast but never saw breakfast in the morning.

Good place to stay for one night coming through.

Good place to stay for one night coming through.

The room we were provided had been opened with a crowbar so many times I wasn’t sure the door jamb would hold, so I tied the door to the security latch with bathroom towels. It was very unnerving over night with my family. I was worried about our belongings while we weren’t in the room. The hot tub was so hot that it was completely unusable, not safe. .

The room we were provided had been opened with a crowbar so many times I wasn’t sure the door jamb would hold, so I tied the door to the security latch with bathroom towels. It was very unnerving over night with my family. I was worried about our belongings while we weren’t in the room. The hot tub was so hot that it was completely unusable, not safe. .

Not sure what the hotel is like but the management is not understanding at ALL. Regardless Hotels.com is the main entity at fault. I clicked on the other Marriott in downtown Amarillo and somehow Hotels.com got it mixed up and booked me a room at West/Medical. I called Expedia (parent company of Hotels.com) and told them what happened so they called management at Marriott West/Medical to try and move the reservation to the CORRECT hotel but West/Medical said they wouldn't. I had to end up eating $125. I'll NEVER stay at Marriott West/Medical and I'll NEVER use Hotels.com again

Not sure what the hotel is like but the management is not understanding at ALL. Regardless Hotels.com is the main entity at fault. I clicked on the other Marriott in downtown Amarillo and somehow Hotels.com got it mixed up and booked me a room at West/Medical. I called Expedia (parent company of Hotels.com) and told them what happened so they called management at Marriott West/Medical to try and move the reservation to the CORRECT hotel but West/Medical said they wouldn't. I had to end up eating $125. I'll NEVER stay at Marriott West/Medical and I'll NEVER use Hotels.com again

Very clean.

Very clean.

Nothing particular Charge for Parking, even though I booked through booking .com and all fees should have been included. I will be contesting that charge with my credit card. Plus the charge of 10.00 for breakfast is ridiculous. 1st stay at courtyard…and probably my last

Fantastic welcoming service about 630pm on Dec.10.

Fantastic welcoming service about 630pm on Dec.10.

No ice available, have to find ask for it and only filled less than half bucket. loud hotel, dangerous pool area. DO NOT GET BALCONY ROOM. waste of money, no chairs on balcony. One OLD microwave available for hotel that didn’t work. Worst Marriott hotel I’ve ever been in.

No ice available, have to find ask for it and only filled less than half bucket. loud hotel, dangerous pool area. DO NOT GET BALCONY ROOM. waste of money, no chairs on balcony. One OLD microwave available for hotel that didn’t work. Worst Marriott hotel I’ve ever been in.

Location is great! We have stayed here often and never have been disappointed!

Location is great! We have stayed here often and never have been disappointed!

The young man serving in the bar and food service area was delightful-

The young man serving in the bar and food service area was delightful-

Our door did not shut properly, the AC barely worked, and the desk attendant was not very helpful or nice.

Our door did not shut properly, the AC barely worked, and the desk attendant was not very helpful or nice.

Elevators were broke. Paid a lot for not elevator and no continental breakfast.

Elevators were broke. Paid a lot for not elevator and no continental breakfast.

Staff was excellent

Staff was excellent

Room were okay but door seems like it got tempered before.

Room were okay but door seems like it got tempered before.

Front desk people bad

Front desk people bad

I am very disappointed, I was charged by hotels.com which was expected and then I was “ mistakenly” charged by the hotel. I have called 5 times and was told 3 different stories. First I was told I would be reimbursed in 3 business days, then 3-10 and then I was told it would be 10 minutes! Lastly, I was told the GM is busy and would call me back. Two more phone calls and 15 days later I still have not been reimbursed. It is only $130, but still what if this was their $.

I am very disappointed, I was charged by hotels.com which was expected and then I was “ mistakenly” charged by the hotel. I have called 5 times and was told 3 different stories. First I was told I would be reimbursed in 3 business days, then 3-10 and then I was told it would be 10 minutes! Lastly, I was told the GM is busy and would call me back. Two more phone calls and 15 days later I still have not been reimbursed. It is only $130, but still what if this was their $.

Stayed for 2 nights checked in at 7p at night worked all day . Had shower used 2 towels . Next day went to work all day again came back to hotel. No room service. No clean towels or replacement cups.. called front desk. They stated they don't clean the room everyday. But what they didn't know had employee in another room 3rd floor his room has been cleaned everyday with fresh towels... front desk did not even offer to bring up clean towels.. as a amex Marriott card holder I've stayed at alot off Marriots.. this one as far as service is the worst I have ever stayed at...

Stayed for 2 nights checked in at 7p at night worked all day . Had shower used 2 towels . Next day went to work all day again came back to hotel. No room service. No clean towels or replacement cups.. called front desk. They stated they don't clean the room everyday. But what they didn't know had employee in another room 3rd floor his room has been cleaned everyday with fresh towels... front desk did not even offer to bring up clean towels.. as a amex Marriott card holder I've stayed at alot off Marriots.. this one as far as service is the worst I have ever stayed at...

Nice and convenient for travelers. There are several dining options right next door, we walked to Kabuki Japanese steakhouse, had a good dinner and enjoyed watching the chef. The hotel could use some updates, the beds especially, but the rooms were clean and comfortable. Would stay again.

Nice and convenient for travelers. There are several dining options right next door, we walked to Kabuki Japanese steakhouse, had a good dinner and enjoyed watching the chef. The hotel could use some updates, the beds especially, but the rooms were clean and comfortable. Would stay again.

Everything was just OK.

Everything was just OK.

Reported toilet not flushing (took 3 times) every use. Staff appreciated me letting them know and stated they would have someone look at.

Reported toilet not flushing (took 3 times) every use. Staff appreciated me letting them know and stated they would have someone look at.

A lot of food options within walking distance.

A lot of food options within walking distance.

Very clean updated property

Very clean updated property

When checking in, my room did not have enough linens for my family, the bed had not been changed from the previous stay ( I asked for linens and changed my own bedding to verify it was clean), and the bathroom had not been cleaned. There were no towels at the pool, either. We had to visit the desk multiple times to get supplies. The only redeeming quality was the staff was apologetic and kind.

When checking in, my room did not have enough linens for my family, the bed had not been changed from the previous stay ( I asked for linens and changed my own bedding to verify it was clean), and the bathroom had not been cleaned. There were no towels at the pool, either. We had to visit the desk multiple times to get supplies. The only redeeming quality was the staff was apologetic and kind.

My family loved the room and property. The staff were great! And the curtains on the huge window blocked all the lights. I could sleep all day!

My family loved the room and property. The staff were great! And the curtains on the huge window blocked all the lights. I could sleep all day!

Absolutely loved it.

Absolutely loved it.

Christine, rhe manager was fantastic. They compensated 1 night and gave us 7 breakfasts. They were so apologetic. We have stayed her before and will stay again. Steven in the Bistro said only positive comments about how Christine has changed the environment for the better.

Christine, rhe manager was fantastic. They compensated 1 night and gave us 7 breakfasts. They were so apologetic. We have stayed her before and will stay again. Steven in the Bistro said only positive comments about how Christine has changed the environment for the better.

Would stay again

Would stay again

everthing ok

everthing ok

The Marriott was located convenient and safe. The staff were friendly and helpful.

The Marriott was located convenient and safe. The staff were friendly and helpful.

The person that checked me in was horribly rude. I was charged $75 I wasn’t expecting and when I asked about it she snapped at me and proceeded to get even more rude. The room is horribly dirty. Stains all over the floor. The windows haven’t haven cleaned. Dust and handprints all over them. The bathroom was dirty.

The person that checked me in was horribly rude. I was charged $75 I wasn’t expecting and when I asked about it she snapped at me and proceeded to get even more rude. The room is horribly dirty. Stains all over the floor. The windows haven’t haven cleaned. Dust and handprints all over them. The bathroom was dirty.

Things were clean and the bed comfortable. My advice would be to make sure that if breakfast is offered that it says free breakfast. I thought it would have a free breakfast, but it actually had an option to dine in and pay for breakfast. For someone that has a large family, I enjoy the convenience of the free breakfast that other hotels provide.

Things were clean and the bed comfortable. My advice would be to make sure that if breakfast is offered that it says free breakfast. I thought it would have a free breakfast, but it actually had an option to dine in and pay for breakfast. For someone that has a large family, I enjoy the convenience of the free breakfast that other hotels provide.

Great experience

Great experience

Very clean!

Very clean!

The hot tub was broken, the workout room air conditioning was not working, the 2nd floor ice machine was broken, our room was hot, there was a buzzing noise that kept us up throughout the night, and the trashcans outside were practically overflowing. I would not recommend this hotel and believe we deserve a refund.

The hot tub was broken, the workout room air conditioning was not working, the 2nd floor ice machine was broken, our room was hot, there was a buzzing noise that kept us up throughout the night, and the trashcans outside were practically overflowing. I would not recommend this hotel and believe we deserve a refund.

N/A

N/A

It was very nice. Room was clean and very spacious.

It was very nice. Room was clean and very spacious.

Not everything was updated and the bed and pillow were just ok compared to your other properties.

Not everything was updated and the bed and pillow were just ok compared to your other properties.

Great!

Great!

Friendly and quick service. Clean and quick check in.

Friendly and quick service. Clean and quick check in.

The hotel is clean, modern, and friendly. The staff was friendly. The room was clean.

The hotel is clean, modern, and friendly. The staff was friendly. The room was clean.

We needed bedding for the pull out couch. We were given one sheet, one thin blanket, and one pillow. The bed was so hard. I came here because we had no electricity at home. I didn't even get to sleep because the bed was so uncomfortable. There's no breakfast.

We needed bedding for the pull out couch. We were given one sheet, one thin blanket, and one pillow. The bed was so hard. I came here because we had no electricity at home. I didn't even get to sleep because the bed was so uncomfortable. There's no breakfast.

Comfortable bed and pillows. Good location. Clean room.

Comfortable bed and pillows. Good location. Clean room.

It was great

It was great

It was not a pleasant stay due to broken A/C and hotel was unable to accommodate with another similar room. If we switched to another room our kids would have to sleep on the floor. It was late when we checked in and that was the only one available to accommodate us so we had to stay with the room and the temperature was 82 degree the entire night. The room was humid and stuffy. We endured the night so I can gain energy for the drive the next day.

It was not a pleasant stay due to broken A/C and hotel was unable to accommodate with another similar room. If we switched to another room our kids would have to sleep on the floor. It was late when we checked in and that was the only one available to accommodate us so we had to stay with the room and the temperature was 82 degree the entire night. The room was humid and stuffy. We endured the night so I can gain energy for the drive the next day.

Great

Great

Swift check in and simple

Swift check in and simple

Wondering why I haven’t received my deposit back yet.

Wondering why I haven’t received my deposit back yet.

The fitted sheet to the bed was too small so it would not stay on.

The fitted sheet to the bed was too small so it would not stay on.

Na

Na

It offered a bed to a tired traveler The staff was excellent, the room was clean, the bed was not great. Very squish. We did have to kill a roach, but I understand that happens some.

It offered a bed to a tired traveler The staff was excellent, the room was clean, the bed was not great. Very squish. We did have to kill a roach, but I understand that happens some.

Beds were comfortable, nice size rooms

Beds were comfortable, nice size rooms

The hot tub was a huge disappointment! After a long drive that’s all the family wanted! It was Luke warm and about 6 inches low of water!

The hot tub was a huge disappointment! After a long drive that’s all the family wanted! It was Luke warm and about 6 inches low of water!

The ADA room was exactly what was stated on line. Beds were very comfortable! We enjoyed our stay very much!

The ADA room was exactly what was stated on line. Beds were very comfortable! We enjoyed our stay very much!

Comfortable bed and great shower pressure. Good off and on from I 40. Nice guy at Starbucks counter.

Comfortable bed and great shower pressure. Good off and on from I 40. Nice guy at Starbucks counter.

Received complimentary bottles of water.

Received complimentary bottles of water.

Good room but bathroom products empty and no soap

Good room but bathroom products empty and no soap

Easy check in. Customer service.

Easy check in. Customer service.

The hot tub was not hot. Disappointing after a long day of travel not to be able to get a nice warm soak.

The hot tub was not hot. Disappointing after a long day of travel not to be able to get a nice warm soak.

Great customer service and clean. Bed is super comfy. Shower is awesome

Great customer service and clean. Bed is super comfy. Shower is awesome

The room was nice, front desk was friendly. Just be aware that they charge for parking.

The room was nice, front desk was friendly. Just be aware that they charge for parking.

The property is in excellent condition and the staff from check-in to check-out is very friendly and always professional and with a smile. A very good hotel.

The property is in excellent condition and the staff from check-in to check-out is very friendly and always professional and with a smile. A very good hotel.

The convenience of location, and staff pleasant attitude.

The convenience of location, and staff pleasant attitude.

Great

Great

It was a great stay..The Hotel was nice and clean,,

It was a great stay..The Hotel was nice and clean,,

Exceptional service and great customer service

Exceptional service and great customer service

no breakfast included $9.00 for a bowl of oatmeal door on room wouldnt lock

Love that we don’t have to leave the hotel to dine or to drink.

nice

The added fees and lack of service made my stay unacceptable.

Property grounds were in some disrepair, e.g., missing downspouts so rain poured down from the 3 story roof onto landscape beds that consisted of mud and no grass or plants. There was a $12 per day parking fee in an untended outdoor lot which we didn’t know about beforehand.

Rooms were okay- there was a lot of “extra” charges that were not noted when we booked this property. They charged for parking per car, we were aware that the breakfast had a charge, but drinks were an extra additional charge (a black small coffee was an 4$ on top of the 12$ for basic continental breakfast set up- nothing special whatsoever). They even charged for the soap and shampoo. I wouldn’t have booked that had I known in advance.

The room and property were clean. The staff and service were great. Paying to park in a normal parking lot, not so great. Breakfast buffet not great and definitely not worth the price.

Pleasant Stay Marred by Hidden Parking Fee at Amarillo Courtyard Our recent stay at the Courtyard by Marriott in Amarillo, Texas, located off I-40, was a mixed bag. As first-time guests, we were initially impressed by the hotel's attractive exterior and welcoming atmosphere. The check-in process was smooth, with a friendly and efficient front desk representative. However, our positive impression was quickly dampened when we were informed of a $12 parking fee during the final stages of check-in. This fee, while not exorbitant, came as a complete surprise. We had not seen any mention of it during the booking process or on the hotel's website at first glance. Upon closer inspection, we discovered that the parking fee was hidden behind a secondary click, requiring users to delve deeper into the website's information. While the hotel itself was pleasant and the staff courteous, the lack of transparency regarding the parking fee left a sour taste. It felt like a hidden cost, and we believe such fees should be clearly and prominently displayed on the initial booking page or website. Pros: * Attractive and well-maintained hotel. * Friendly and efficient front desk staff. * Convenient location off I-40. Cons: * Hidden $12 parking fee, not clearly disclosed on the website. * Lack of upfront transparency regarding additional costs. Overall: The Courtyard by Marriott in Amarillo has the potential to be an excellent choice for travel

Check in girl Janay was awesome and kind. Beds are very comfy.

We were surprised that you had to pay for parking.

Room was not ready way after checkin slot, also the next day we went for breakfast and upon return room door wouldn’t open, we had to wait for a maintenance personnel to fully open & remove lock. I would have wanted a coupon or something as an apology. Other than that room was very clean and beds were comfy

This hotel was a great stopover on our way to Austin. The front desk staff was really nice!!

Great hotel in a nice spot, everything was good except hot tub was Luke warm and lots of chemicals. Pool was fine.

Not clean. Toilet was dirty inside and out. There was urine on the floor. We checked in late and since we have young children we decided to clean the bathroom ourselves and not have the hassle of changing rooms. When I wiped down the floor it didn’t appear to have been cleaned for a very long time. The tile is dark and on a white towel it left black dirt and grime. We had to ask for sheets for the pull out couch and had to go to the desk to get swim towels. They were given without a problem it was just a hassle to keep going back to the front desk. $12 for parking is ridiculous and not posted anywhere on hotels.com.

The place seemed cleaned but the room was not as crisp as other Courtyards I've visited. The bathroom was not well cared for either.

front desk personnel were always super friendly and kind and very helpful

Shower was tiny. I have seen larger showers in an RV. Room coffee was not sufficently supplied and there was no curtesy coffee in the lobby. Had to pay $4 for a morning coffee. Will never stay here again.

Staff were great and easy to work with. Our room had trash on the floor but otherwise it was clean. We got in late and our room was 85 degrees when we got in. The tv also did not work. Remote would light up but it just would not turn on. Breakfast was nice.

It was an amazing stay - clean, safe and polite. Front desk made sure everything was to my liking and if I needed anything else for my stay.

Courtyard is on my DO NOT STAY list. For extra fees. Charged for overnight parking for absolutely no reason. Paid for breakfast for 2 but didn’t cover full cost of breakfast. Small resort fee? All the fees added a bunch to the total cost.

Beautiful property, friendly staff, and great food. An overall fantastic stay!

I’ve stay there 3 times in the last 2 months and I’ve enjoyed my stay each time.

Every one of the staff was amazing from checking in, talking with the cleaning ladies and checking out. It’s a nice quiet hotel. Have more trips planned to Amarillo will definitely be staying here for those times, as well. Oh and it’s a great price!!

I was very disappointed to be charged an extra $20 upon checking in . I'm still not sure what it was for. I was also extremely unhappy with the $10 parking fee. If ever I'm in the area, Im sure other places would love to have my business without charging me for parking....REALLY?