SpringHill Suites by Marriott Atlanta Alpharetta
About SpringHill Suites by Marriott Atlanta Alpharetta
SpringHill Suites by Marriott Atlanta Alpharetta in Alpharetta has 3-star accommodations with free bikes and an outdoor swimming pool. The property is around 21 miles from Atlanta History Center, 23 miles from Truist Park and 23 miles from Cobb Energy Performing Arts Centre. The property has a 24-hour front desk and a business center for guests. Atlanta Botanical Garden is 25 miles from the hotel, while Atlantic Station is 25 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally receives positive reviews for its cleanliness, friendly staff, and good breakfast options. However, there are recurring complaints about the elevator, noise levels, and issues with room cleanliness and maintenance.
- Cleanliness
- Friendly staff
- Elevator issues
- Noise levels
- 5/5
Clean room; easy breakfast option. Friendly staff, easy parking. Close to areas that we wanted to be near. Second time we’ve stayed at this location and we will again
- 2/5
The staff, particularly L'Oreal and Takayla were friendly and helpful. The room, however, was disappointing. The shower was stained. The refrigerator could only be turned on for 2 hours, then off for 8. The TV required magical powers to turn on (on/off with one remote, hold power for 10 seconds with the other and then use it for channels...), and the beds were uncomfortable. Breakfast was very limited (we've had a lot of hotel breakfasts, this was one of the worst) and the pool was closed. It was disappointing overall.
- 5/5
We had a clean room, a nice breakfast and it was in a quiet area.
- 5/5
Excellent experience
- 5/5
Exceptional
- 5/5
Buen servicio
- 5/5
Everything was good
- 2/5
There is one washing machine, so prepared to send your laundry out if you have to stay longer than expected or if you have emergency laundering to be done, there are several dry cleaners that will pick up your laundry or you can drop them off and you pay by the pound, but definitely don’t plan on using the washing machine in the building. Mine smelled. The gym is convenient. They have treadmills, which is very nice. Don’t drink the coffee after seven. It’ll be cold. They don’t refresh it at night even though it’s some in there and it’s stale. The breakfast is decent. It’s repetitive but for the price it works. The staff that stock the kitchen in the morning are very diligent and do a good job. I was disappointed that I did not get daily service even though I didn’t put my tag on my door I had to go to the front desk and ask for sheets every other day and for clean towels and clean washcloth almost daily also toilet paper. It was frustrating at best Expect service daily and not get it. I didn’t desire for my beds to be made. I simply want someone to knock so that I could get what I needed when I needed it that did not happen. What’s most disappointing? Is that in the past? I’ve always gotten 3 PM check out with my rewards points so a 1 PM has never been denied to me. It was denied at this hotel which was frustrating and upsetting precisely because it has never happened in my 50 years of life and Marriott is the hotel of choice whether it be Fairfield Springhill or the March my
- 2/5
If you have laundry to be cleaned, it’s better to have them sent out. The machine on property smelled and was in effective. There are lots of stains in the carpeting so much my children didn’t take their slippers off during our whole day, which is unusual because they walk barefoot outside, so it says a lot about the cleanliness of the carpeting. It was stains in the carpeting in the hallway upstairs areas like the laundry area a dirty banana peel stayed in front of the door for days. These are things that shouldn’t happen at a Marriott property. I stay at this property while my home was being prepared and did not receive daily room service. My belief is that it was personal and that Miss role chose not to service my room because I kept my tag off my door to be sure that I would get clean linen and clean towels and washcloths daily. Unfortunately, my kids had to go to the front desk to get these items as they were not Made available as has been the case in every other Marriott property I’ve stayed in. I am a rewards member, but chose not to use them simply because the discount and points didn’t add up too much at this location whether or not I use my Bonvoy rewards should not determine whether or not I receive top level service, which I did not.I’ve written a review similar to this, but it didn’t change. I’ve chosen to check out and move to a better property until my home is ready a Hilton. My overall belief and thought of Marriott has changed since this experience.
- 5/5
Great Stay!
- 5/5
Everything was great. I am very pleased with my experience at this property. Looking forward to my next visit.
- 5/5
The breakfast was fine the only thing is under the sink in the room we stayed in needed to be swept
- 0.5/5
Bad
- 5/5
Clean room. Newly renovated
- 5/5
Everyone and everything was A+. The pool was not open and that was the only detraction! 4/4 2025.
- 5/5
Clean property comfy beds awesome staff and good free breakfast
- 4/5
Very good
- 3/5
Breakfast was limited
- 4/5
It was okay. Decent breakfast. Property was older but nothing that was unacceptable.
- 1/5
My overall stay was very disappointing and became very uncomfortable. I was accused of smoking marijuana in my room because one of the guest members
- 5/5
Exceptional
- 4/5
Nice spacious rooms
- 5/5
Clean, convenient location, good service!
- 5/5
Very clean, good breakfast
- 5/5
Professional staff
- 5/5
Great!!
- 5/5
Great!!
- 3/5
Just ok,
- 3/5
Just ok,
- 5/5
This was my first stay at this location and it was wonderful! I needed a quiet weekend and it afforded me just that! The staff was very friendly and professional. Definitely will stay here again.
- 5/5
This was my first stay at this location and it was wonderful! I needed a quiet weekend and it afforded me just that! The staff was very friendly and professional. Definitely will stay here again.
- 5/5
Easy to stay there.
- 5/5
Easy to stay there.
- 5/5
Clean rooms. Courteous staff
- 5/5
Clean rooms. Courteous staff
- 5/5
Hotel was in final stages of improvements, but all staff were courteous and the men working were very considerate of all guests.
- 5/5
Hotel was in final stages of improvements, but all staff were courteous and the men working were very considerate of all guests.
- 3/5
Yes
- 3/5
Yes
- 5/5
The room was good. Although they gave me a handicapped accessible room. The breakfast was amazing! Freshly made waffles on the spot with blueberry sauce, almonds & coconut on top. So many selections it was hard to decide. One of the best breakfasts options at a hotel have ever seen. I am a foodie so it is all about the breakfast. You will not be disappointed here. The options ranged from jimmy dean breakfast sandwiches, waffles, oatmeal, bagels, eggs, sausage, yogurt. Just to name a few. Would gladly revisit for breakfast alone. If your a content creator was able to record there inside my room easily,
- 5/5
The room was good. Although they gave me a handicapped accessible room. The breakfast was amazing! Freshly made waffles on the spot with blueberry sauce, almonds & coconut on top. So many selections it was hard to decide. One of the best breakfasts options at a hotel have ever seen. I am a foodie so it is all about the breakfast. You will not be disappointed here. The options ranged from jimmy dean breakfast sandwiches, waffles, oatmeal, bagels, eggs, sausage, yogurt. Just to name a few. Would gladly revisit for breakfast alone. If your a content creator was able to record there inside my room easily,
- 4/5
Clean rooms
- 4/5
Clean rooms
- 1.5/5
Quietness The mold in the rooms, and the broken elevator
- 5/5
Clean room, staff, and all amenities were great.
- 5/5
Clean room, staff, and all amenities were great.
- 4/5
Staff was nice
- 4/5
Staff was nice
- 4/5
Nice staff
- 4/5
Nice staff
- 1/5
The room was dirty and the soap was empty.. missing ice machine, garbage bags, etc
- 1/5
The room was dirty and the soap was empty.. missing ice machine, garbage bags, etc
- 1/5
Dirty hotel, curtains torn, carpets stained, dingy. Breakfast was good.
- 1/5
Dirty hotel, curtains torn, carpets stained, dingy. Breakfast was good.
- 5/5
Room was clean and staff was helpful. Would stay again.
- 5/5
Room was clean and staff was helpful. Would stay again.
- 1/5
Very old Hotel and Bath rooms where upgraded with poor quality materials , pipes are leaking
- 1/5
Very old Hotel and Bath rooms where upgraded with poor quality materials , pipes are leaking
- 4/5
Right all around room and property to stay at. They are doing, renovations right now but I cannot tell my stay was very quiet and peaceful. I would definitely stay there again
- 4/5
Right all around room and property to stay at. They are doing, renovations right now but I cannot tell my stay was very quiet and peaceful. I would definitely stay there again
- 5/5
Great property.
- 5/5
Great property.
- 4/5
Clean and safe.
- 4/5
Clean and safe.
- 4/5
Hotel was fine. Not amazing, but fine. Nice friendly staff.
- 4/5
Hotel was fine. Not amazing, but fine. Nice friendly staff.
- 4/5
This hotel is undergoing a remodeling project, All was good, but not in order,
- 4/5
This hotel is undergoing a remodeling project, All was good, but not in order,
- 4/5
Breakfast starts at seven. I had to leave in about 6:55 and it still wasn’t out.
- 4/5
Breakfast starts at seven. I had to leave in about 6:55 and it still wasn’t out.
- 5/5
Clean room and friendly staff.
- 5/5
Clean room and friendly staff.
- 5/5
Yes
- 5/5
Yes
- 1/5
Geechie GM attitude wont be returning terrible customer service
- 1/5
Geechie GM attitude wont be returning terrible customer service
- 5/5
A very good choice to stay.
- 5/5
A very good choice to stay.
- 3/5
First room was a little bit bad. AC didn’t work as a heat, it was smell pretty bad. Then they changed our room, so it was good. But, keep in mind this hotel old. If you are concerned about location and payment- good option, if comfortable is a priority- find something else
- 3/5
First room was a little bit bad. AC didn’t work as a heat, it was smell pretty bad. Then they changed our room, so it was good. But, keep in mind this hotel old. If you are concerned about location and payment- good option, if comfortable is a priority- find something else
- 5/5
fjbcv
- 5/5
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- 5/5
Friendly people at the desk. Very helpful. Decent breakfast.
- 5/5
Friendly people at the desk. Very helpful. Decent breakfast.
- 5/5
Clean big size room
- 5/5
Clean big size room
- 5/5
Yes
- 5/5
Yes
- 5/5
Superior
- 5/5
Superior
- 3/5
No ice machine except on 3rd floor, toilet not flushing properly or sometimes not at all. These are things that should not be experienced at a Mariott property.
- 3/5
No ice machine except on 3rd floor, toilet not flushing properly or sometimes not at all. These are things that should not be experienced at a Mariott property.
- 5/5
Nice
- 5/5
Nice
- 5/5
Yes
- 5/5
Yes
- 2/5
Location Water drainage in the bath room, reception staff was not welcoming ,
- 2/5
Location Water drainage in the bath room, reception staff was not welcoming ,
- 5/5
Clean room. Great staff
- 5/5
Clean room. Great staff
- 5/5
Exceptional
- 5/5
Nice and clean hotel friendly staff
- 5/5
Nice and clean hotel friendly staff
- 4/5
.
- 4/5
.
- 4/5
It’s not quite what it was 3 years ago, but it’s still a great hotel, the rooms are great, wide variety of breakfast options, the area is beautiful, people are friendly, that includes staff and local residents, I’d highly recommend it, especially for solo travellers such as myself
- 4/5
It’s not quite what it was 3 years ago, but it’s still a great hotel, the rooms are great, wide variety of breakfast options, the area is beautiful, people are friendly, that includes staff and local residents, I’d highly recommend it, especially for solo travellers such as myself
- 5/5
Thank you, Roswell prperty was perfect for me, the Staff was very helpful. Though I had to spend $220.00 for the room.
- 5/5
Thank you, Roswell prperty was perfect for me, the Staff was very helpful. Though I had to spend $220.00 for the room.
- 0.5/5
Hotel was very dirty and the rooms have foul smells . I rented 2 rooms and was show another room still a foul smell and the carpet was dirty. The general manger was rude when I complained. This hotel is NOT Marriot standard .
- 3/5
While the hotel was very nice and clean, I was not told their WIFI was out until after I checked in. This is a BIG thing for me! The location is quiet. That was nice. However, the breakfast room decaf coffee was lukewarm at 8:00 am, and one of our key cards did not work. This is a big pain when your hands are full to look for the other card in your pockets.
- 3/5
While the hotel was very nice and clean, I was not told their WIFI was out until after I checked in. This is a BIG thing for me! The location is quiet. That was nice. However, the breakfast room decaf coffee was lukewarm at 8:00 am, and one of our key cards did not work. This is a big pain when your hands are full to look for the other card in your pockets.
- 4/5
Good price for what we needed
- 4/5
Good price for what we needed
- 3/5
Front desk staff was nice but the room we stayed in was very musky. There was no room service to make our beds and provide clean towels.
- 3/5
Front desk staff was nice but the room we stayed in was very musky. There was no room service to make our beds and provide clean towels.
- 1.5/5
Quietness The mold in the rooms, and the broken elevator
- 5/5
Very good
- 5/5
Very good
- 3/5
The staff was friendly. The room was outdated. The bathroom needed a significant upgrade. Just a room.
- 3/5
The staff was friendly. The room was outdated. The bathroom needed a significant upgrade. Just a room.
- 5/5
I asked in 2 occasion for luggage carriers and they indicated that people kept them in the room. Entering the area of the hotel is was dark, no ilumination
- 5/5
I asked in 2 occasion for luggage carriers and they indicated that people kept them in the room. Entering the area of the hotel is was dark, no ilumination
- 5/5
Very good
- 5/5
Very good
- 5/5
No
- 1/5
Unfortunately, my experience at SpringHill Suites Atlanta Alpharetta was disappointing. Upon arrival, we were assigned a room in unacceptable condition—the bed sheets were visibly stained yellow, and we had to request a room change. Overall cleanliness was poor, staff was not particularly attentive, and the facilities showed significant signs of wear. The bathroom’s exhaust fan was not working, and no basic amenities such as a shower cap or personal care products were provided. There are several critical areas in need of improvement to meet the expected standards of hospitality.
- 1/5
Unfortunately, my experience at SpringHill Suites Atlanta Alpharetta was disappointing. Upon arrival, we were assigned a room in unacceptable condition—the bed sheets were visibly stained yellow, and we had to request a room change. Overall cleanliness was poor, staff was not particularly attentive, and the facilities showed significant signs of wear. The bathroom’s exhaust fan was not working, and no basic amenities such as a shower cap or personal care products were provided. There are several critical areas in need of improvement to meet the expected standards of hospitality.
- 5/5
Exceptional
- 5/5
Excellent property for the money. We are traveling to college move-in with two packed cars so were looking for someplace safe. The hotel seems to be in a very safe area, parking is right out front, and the hotel is tucked away too so we felt very comfortable with our choice. Bonus is that we got a suite with a sofa bed (traveling with three large adult children who don't love to share beds) for a very reasonable price. Breakfast was basic but is always nice. Beds were comfortable. Shower is not fancy but water pressure was great. Sink outside the contained shower/toilet area is nice when traveling with multiple people. All in all very happy with this hotel.
- 5/5
Excellent property for the money. We are traveling to college move-in with two packed cars so were looking for someplace safe. The hotel seems to be in a very safe area, parking is right out front, and the hotel is tucked away too so we felt very comfortable with our choice. Bonus is that we got a suite with a sofa bed (traveling with three large adult children who don't love to share beds) for a very reasonable price. Breakfast was basic but is always nice. Beds were comfortable. Shower is not fancy but water pressure was great. Sink outside the contained shower/toilet area is nice when traveling with multiple people. All in all very happy with this hotel.
- 5/5
Na
- 5/5
Na
- 5/5
Need USB charging ports in Rooms
- 5/5
Need USB charging ports in Rooms
- 2/5
Hotel is usually solid, and i'm not a stickler really, but the room this time had many issues. Stains on the floor, the beds and tables. Several spider webs and bugs in the room. The bathroom door is warped and wouldn't close. The entire room smelled quite bad, of mildew trying to be covered up by an air freshner. It was very humid in the room for reason, almost making the bed sheets feel "damp". The hotel is overall very good, with friendly staff, good bfast and safe/quiet. It was just this particular room.
- 2/5
Hotel is usually solid, and i'm not a stickler really, but the room this time had many issues. Stains on the floor, the beds and tables. Several spider webs and bugs in the room. The bathroom door is warped and wouldn't close. The entire room smelled quite bad, of mildew trying to be covered up by an air freshner. It was very humid in the room for reason, almost making the bed sheets feel "damp". The hotel is overall very good, with friendly staff, good bfast and safe/quiet. It was just this particular room.
- 5/5
Our stay was good, the attendant was polite! I love the environment and location of the hotel! We will definitely stay again!
- 5/5
Our stay was good, the attendant was polite! I love the environment and location of the hotel! We will definitely stay again!
- 5/5
I loved everything about this place,The friendly staff ,clean rooms with constant room cleaning, lovely and well made breakfast and all this for a decent price!I will visit over and over again!I recommend 💯
- 5/5
I loved everything about this place,The friendly staff ,clean rooms with constant room cleaning, lovely and well made breakfast and all this for a decent price!I will visit over and over again!I recommend 💯
- 2/5
The cost of this hotel
- 4/5
Had a great stay!
- 4/5
Had a great stay!
- 4/5
Had a great stay!
- 4/5
Had a great stay!
- 3/5
Not very clean in the room
- 3/5
Not very clean in the room
- 5/5
Nice property
- 5/5
Nice property
- 5/5
Overnight stay was good front desk staff was very nice!!
- 5/5
Overnight stay was good front desk staff was very nice!!
- 3/5
Staffing seems to be a problem with many hotels now. Often no one was available at the desk and maid service was every other day. We had a maintenance issue and were given equipment to fix it ourselves since no one was available (we were also given the option to switch rooms.) Room was nice, and breakfast was delicious! Pool had algae growth.
- 3/5
Staffing seems to be a problem with many hotels now. Often no one was available at the desk and maid service was every other day. We had a maintenance issue and were given equipment to fix it ourselves since no one was available (we were also given the option to switch rooms.) Room was nice, and breakfast was delicious! Pool had algae growth.
- 2.5/5
Breakfast was very good. The location was ideal. Everything was great, EXCEPT....my unit had a foul-smelling odor.
- 0.5/5
The staff here are beyond incompetent/weird. The manager Eldred it's so flaming bad that he really needs to be replaced by a competent business person. Seriously folks, what are you thinking? Is this a joke?
- 2.5/5
Breakfast was very good. The location was ideal. Everything was great, EXCEPT....my unit had a foul-smelling odor.
- 5/5
Excellent hotel/staff! The staff at check in were very friendly and helpful! Nice area with several good restaurants close by.
- 5/5
Excellent hotel/staff! The staff at check in were very friendly and helpful! Nice area with several good restaurants close by.
- 0.5/5
Every time I stay here they put me in a handicapped room insisting that's what I reserved, when I didn't. Then they refuse to refund my money or move me to a standard room. I will not stay here again. Had enough of their BS. Manager is to blame
- 0.5/5
Where do I start?! My reserved and prepaid room was double booked (i entered, only to be screamed at by someone already asleep in it) and it went downhill from there. SO MANY FAILS, I literally left the hotel and went elsewhere. Beyond horrible.
- 1/5
Needs an update. No water provided or house keeping
- 1/5
Needs an update. No water provided or house keeping
- 5/5
Clean, quoet nice for a quick getaway.
- 5/5
Clean, quoet nice for a quick getaway.
- 5/5
Staff was very friendly. We always had towels available. Room was clean. We will stay here again. Safe area.
- 5/5
Staff was very friendly. We always had towels available. Room was clean. We will stay here again. Safe area.
- 4.5/5
Superb
- 3.5/5
Marriott hotels are the worst for a timely release of the "incidental hold". When I stay at a Hilton property, the hold is released the day I check out . At Marriott it can take weeks. I avoid Marriott properties because of this annoyance.
- 3/5
Excellent bed and pillows. Breakfast ok
- 3/5
Excellent bed and pillows. Breakfast ok
- 1/5
The halls and room had a smell. There was a stain on the back of the couch in our room. Everything felt really dirty. The caulking around the tub was yellowing. We decided to cut our losses and leave even though the room was non refundable. Instead we went the Springhill Suite across town by Roswell. It’s newer and a lot better.
- 1/5
The halls and room had a smell. There was a stain on the back of the couch in our room. Everything felt really dirty. The caulking around the tub was yellowing. We decided to cut our losses and leave even though the room was non refundable. Instead we went the Springhill Suite across town by Roswell. It’s newer and a lot better.
- 4/5
Very good
- 5/5
favorite property stayed here a total of 25 days so far great place
- 5/5
favorite property stayed here a total of 25 days so far great place
- 4/5
😃
- 4/5
😃
- 4/5
Nice property & conveniently located for our needs!
- 4/5
Nice property & conveniently located for our needs!
- 5/5
Very nice room. Friendly knowledgeable staff. Good breakfast. Will definitely stay again and would recommend
- 5/5
Very nice room. Friendly knowledgeable staff. Good breakfast. Will definitely stay again and would recommend
- 1/5
No coffee machine in the room and breakfast was same for both the days
- 1/5
No coffee machine in the room and breakfast was same for both the days
- 5/5
The best hotel we’ve been in for a while in this class. HUGE room with a kitchenette and desk area, two queen beds, a separate bathroom sink area from toilet and shower! I would definitely stay in a Springhill Suites again!
- 5/5
The best hotel we’ve been in for a while in this class. HUGE room with a kitchenette and desk area, two queen beds, a separate bathroom sink area from toilet and shower! I would definitely stay in a Springhill Suites again!
- 5/5
No
- 2/5
I flushed the toilet and water overflowed . Front desk gave us a plunger and towels to clean up ! Thank God my husband can do anything in construction ! Owner said he’d reimburse us but never did !
- 2/5
I flushed the toilet and water overflowed . Front desk gave us a plunger and towels to clean up ! Thank God my husband can do anything in construction ! Owner said he’d reimburse us but never did !
- 3/5
Everything was good like the breakfast & lobby was clean. I used they gym & it was a nice size. I stayed on the first floor. Anytime I stay at a hotel I love to be on the first floor. When I got the first room, the tv wasn't working. I had to be moved to another room. In addition, sometimes the heater will stay on but then it stops. It doesn't stay on longer like the air conditioner or the fan. Everything was working. The sink & the counter was short & I'm tall. I had to bend down a few times to use the sink. I took a shower & the soap dish holder next to the bathtub could've been cleaned better. there were a few stain spots that were there.
- 3/5
Everything was good like the breakfast & lobby was clean. I used they gym & it was a nice size. I stayed on the first floor. Anytime I stay at a hotel I love to be on the first floor. When I got the first room, the tv wasn't working. I had to be moved to another room. In addition, sometimes the heater will stay on but then it stops. It doesn't stay on longer like the air conditioner or the fan. Everything was working. The sink & the counter was short & I'm tall. I had to bend down a few times to use the sink. I took a shower & the soap dish holder next to the bathtub could've been cleaned better. there were a few stain spots that were there.
- 4/5
It had nice spacious rooms that were clean and the staff was outstanding The rooms were a bit dated, especially the bathroom. The Hotel charged me for the room, even though I had already paid in advance through Booking.com. Now I’ll have to fight for a refund and I hate that. When I was checking in, I was told they would only charge a $25 deposit for incidentals but now I see my bill I was charged for the room, tax, and something else
- 5/5
My wife and I stopped for a one night stay on our way back home. Check in was very easy. There was a market where I was able to buy some advil for my wife as she had a headache. Everything was very clean. Bed was comfortable. My only complaint is that the ac was very loud. We set it to low fan which was more quiet but didn’t cool the room like we wanted. Other than that, we had a wonderful experience. Definitely recommend. Staff was very nice and helpful.
- 5/5
My wife and I stopped for a one night stay on our way back home. Check in was very easy. There was a market where I was able to buy some advil for my wife as she had a headache. Everything was very clean. Bed was comfortable. My only complaint is that the ac was very loud. We set it to low fan which was more quiet but didn’t cool the room like we wanted. Other than that, we had a wonderful experience. Definitely recommend. Staff was very nice and helpful.
- 3/5
Service was great and helped quickly with issues. However the hotel was not clean from the carpets and the room we were given initially was full of bugs. Carpet was also extremely dirty in the hallway. Comfortable beds and good service people…. Cleanliness would definitely raise the stars on this hotel
- 3/5
Service was great and helped quickly with issues. However the hotel was not clean from the carpets and the room we were given initially was full of bugs. Carpet was also extremely dirty in the hallway. Comfortable beds and good service people…. Cleanliness would definitely raise the stars on this hotel
- 4/5
The room was spacious except if you folded the hide a bed out, it blocked walking between the two rooms. The hide a bed mattress was poor. Nice breakfast. Convenient to freeway and lots of shopping and dining near. Toilet seat loose. Staff very courteous.
- 4/5
The room was spacious except if you folded the hide a bed out, it blocked walking between the two rooms. The hide a bed mattress was poor. Nice breakfast. Convenient to freeway and lots of shopping and dining near. Toilet seat loose. Staff very courteous.
- 5/5
This is the third time I have stayed at this property and it is absolutely wonderful. The staff are warm and engaging and very, very helpful. When I return to Atlanta, I shall stay there again.
- 5/5
This is the third time I have stayed at this property and it is absolutely wonderful. The staff are warm and engaging and very, very helpful. When I return to Atlanta, I shall stay there again.
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Excellent stay! Staff is wonderful.
- 5/5
Excellent stay! Staff is wonderful.
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
The room was very clean and neat. The mattresses were wonderful.
- 5/5
The room was very clean and neat. The mattresses were wonderful.
- 5/5
Appreciated the efficiency and consideration of the Front desk getting me checked in after a very long day driving. Very nice hotel.
- 5/5
Appreciated the efficiency and consideration of the Front desk getting me checked in after a very long day driving. Very nice hotel.
- 5/5
Amazing
- 1.5/5
Yes old furniture and smell old and no sheets were there for sleep sofa
- 2/5
It was near everything we needed to get to. There was not a single safety bar in the bathroom, and the toilet was too low. Also, I honestly felt unsafe when I was in the shower as the floor was actually slippery.
- 5/5
Staff was amazing. Kookie, Talia and the GM was amazing
- 5/5
The room was very clean and comfortable. The beds are comfortable. Great place to stay!
- 5/5
No
- 2/5
Room cleaning was terrible
- 5/5
Good food
- 4.5/5
Comfortable beds and a great walk in shower! Housekeepers were very nice as was receptionist. Breakfast - typical hotel meal.
- 5/5
Really like this place I have stayed a few times.
- 5/5
Great i have stayed many times. Love this place
- 5/5
Went smooth all the way through. Nice breakfast. Clean room. Quiet.
- 5/5
Men's public restroom out of toilet paper and soap and towels 2 days in a row
- 5/5
Great customer service. Very clean and safe!
- 0.5/5
I reserved a room with two queen beds and they put me in a handicap room with one little bed. I didn't reserve a handicap room and they refused to move me or refund my money. They offered to move my room for a fee. Scammers.
- 3/5
It was okay, not more than that.
- 3/5
Very basic hotel. Staff was average. Elevator was broken.
- 5/5
Great stay
- 4/5
Large rooms clean and quiet enjoyed my stay
- 4/5
Heidi, checked my family and I in. She made the process smooth and inviting. Thank you Heidi for your hospitality.
- 1/5
I arrived the next morning after my booking was scheduled to start. I was advised that not only was my room given away the same night, so my room was not available for me to check into, but that I was also billed for the room. Again, the room was given away the same night, so I was unable to check-in the next morning, but I was charged. So they made 2x the rate for one room. I am disputing with my bank as my room was not available, so I did not receive the service that I showed up for. The agent at the desk made zero effort to resolve, and I find it interesting that they were on the phone providing escalation directions to another customer to contact the manager due to dissatisfaction. Unreal!
- 5/5
Vs
- 2.5/5
Old hotel - Out of date bedrooms - I felt insecure in this area
- 5/5
I had a fantastic experience at this hotel. The atmosphere was warm and welcoming, and any issues I encountered were promptly addressed and resolved the same day. The entire property was impeccably clean, and the staff was attentive and professional. I highly recommend this hotel to anyone looking for exceptional service and comfort.
- 4/5
Nice property but a bit dated.
- 5/5
Extremely quiet and just perfect for a one night stay
- 5/5
It was an excellent stay_cation. Right next door to my hometown. The suite was cozy and nice for our weekend getaway. We had access to The Avalon, the mall and many dinning venues. We will see them again.
- 5/5
The front desk attendant, Talia, provided a seamless check-in experience upon my arrival. She was professional and courteous. Kudos to Talia!
- 3/5
Safe, convenient and affordable
- 2/5
This hotel needs updates,.dirty and old carpets, bathtubs with white patches, and mold.
- 5/5
It was awesome
- 5/5
The place was nice and quiet. Our rooms (2) were comfortable and the breakfast was ok.
- 4/5
Front desk lady was kind and very helpful
- 5/5
El hotel está bien ubicado cerca de restaurante y muchas tienda . Limpio y el desayuno está bien .
- 4/5
Front desk was great, room was clean, bathroom clean. Shower clean but needs updated mold on bottom of soap holders
- 2/5
terrible hotel..no clean
- 5/5
Great hotel, friendly staff. Lot's of good restaurants near by.
- 3/5
Not clean
- 5/5
The bed and pillows are very comfortable. The shower pressure is solid and the water temperature gets good an’ hot. The hot breakfast is an 8 outta 10, clean area but more options would be nice. Staff is always friendly and accommodating. If I were forced to make a complaint, it would be that the television doesn’t have as many channels as some places I’ve stayed. Other than that this hotel has been worth it every time.
- 2/5
Needed improvements like a full shower door
- 5/5
Super friendly staff and the bed was SO COMFY!!
- 4/5
Nice
- 5/5
Neat and cleam
- 5/5
Amazing
- 5/5
Amazing experience.
- 5/5
Everything was good! Breakfast was plenty. Front desk people friendly.
- 3/5
Staff were very kind and helpful, but bathroom was dirty
- 5/5
Great place for the money, kids friendly, close to everything
- 1/5
Front desk person ( she said she was the front office manager) was not friendly at all even the manager was rude when talking to him. I would never go back to that hotel, they need more training on how to treat their people who spend money and make them feel comfortable. It cost nothing to be nice.
- 1/5
Worst place to stay no hot water and they can’t change my room after two days they fixed the hot water issue and I need to move the knob left completely sand move it to the right slightly to get hot water. It’s weird. Pathetic towels, it stinks!
- 5/5
In good condition clean, comfy beds, would definitely stau again!
- 5/5
Friendly staff!
- 4/5
Nice hotel for the price!
- 5/5
Staff is great
- 5/5
The bed was very comfortable and the air kept our room very cool. The shower did not have a mat, so I was concerned about it being slippery, but they did have handles to get in and out of the shower. I wish there was a door between the bathroom sink and the bedroom, as I normally stay up later than my kiddos in getting ready for bed. And there was no vent in the bathroom. Other than those minor things, the hotel and staff were great! It was very clean and the breakfast had a good offering. I would definitely stay there again.
- 5/5
Great! Very friendly staff!
- 5/5
Staff was great and my stay was great!!! Breakfast was on point and I would stay again
- 5/5
Staff was very nice and the place was very clean
- 5/5
Great bed and pillows! I slept so well. Its pushed back a bit so you have to walk a little farther than normal but we didnt mind. Price was great too!
- 4/5
We had a good stay. The room seemed damp, maybe from carpet cleaning, but otherwise fine. Beds were comfortable and a quiet location.
- 5/5
Excellent stay!