Comfort Suites Alpharetta/Roswell - Atlanta Area

Great location to Ameris Bank Amphitheater! No complaint's. Easy parking. Easy Check-in. Comfortable bed. Breakfast. TV easy to use. No pool is the only thing we missed, but didn't have time anyway. Would stay again!

The room overall was clean and comfortable. The workers servicing the breakfast station were very helpful and friendly.

The breakfast ladies were very friendly!

Clean room, helpful staff and good breakfast.

Great staff top to bottom. Good location if you’re going to concert at amphitheater. Comfortable

DID NOT CLEAN MY ROOM OR BRIMG FRESH TOWELS ON MY 2 DAY STAY. THE SAFETY GRAB BAR IN THE SHOWER WAS NOT ATTACHED TO THE WALL. ROOM 324

I have no complaints... Room was fine, breakfast was hot, staff was helpful, and parking was convenient.

The beds were comfortable and we were glad that there was a refrigerator and microwave in the room. The staff wasn’t very friendly. As we entered and left we would say hello and goodbye but usually did not get a reply from the staff. we were basically ignored. Our room was supposed to be accessible but there was a tub and the seat that goes inside the tub was sort of a mess like it had been on fire and melted. I am glad that they were bars to hold onto, but a true accessible hotel room would’ve had a walk-in shower not a tub. In our bathroom the paint was peeling off of all of the walls and there was a smell as soon as you got off of the elevator that you could smell throughout the hallway. There always seemed to be sign that there was cleaning going on but you never saw anyone actually cleaning. And it was near the hall door.

Exceptional

The person that check me in was great and polite. There was a bad smell in the hallways, as though the carpets may need to be deep cleaned. The couch in the room seemed unclean.

The person that check me in was great and polite. There was a bad smell in the hallways, as though the carpets may need to be deep cleaned. The couch in the room seemed unclean.

Exceptional

Run down. Many things were broken or missing or not working properly.

lOCATION DID NOT CLEAN MY ROOM OR BRIMG FRESH TOWELS ON MY 2 DAY STAY. THE SAFETY GRAB BAR IN THE SHOWER WAS NOT ATTACHED TO THE WALL. ROOM 324

Passable

Lit

Room clean. Breakfast good. Sofa in room peeling large swaiths of material. Lamps rusted. Lamp shades stained.

Bullet holes in the door down the hall. Front desk lost the reservation and was not helpful to resolve.

I will never book through Expedia again . You guys never sent my itinerary over to them even after calling 3 separate times and being put on hold for 30 minutes each time . So i had to make a whole new reservation . Completely unacceptable . You guys are terrible

Exceptional

The room was absolutely disgusting. Dirt, scuffs and stains all over the walls, lamp shades, and surfaces. There was jelly or something died and sticky on the coffee table, which had the trim coming off. There was a blood stain on the blanket inside the duvet. The showers felt like I was in a college boys dorm room. The staff was unkempt and unprofessional. I would NEVER stay here again. It was a last minute work trip purchase and I didn’t have the time to switch to a new space. It was cheap, so I guess I got what a paid for.

The room was absolutely disgusting. Dirt, scuffs and stains all over the walls, lamp shades, and surfaces. There was jelly or something died and sticky on the coffee table, which had the trim coming off. There was a blood stain on the blanket inside the duvet. The showers felt like I was in a college boys dorm room. The staff was unkempt and unprofessional. I would NEVER stay here again. It was a last minute work trip purchase and I didn’t have the time to switch to a new space. It was cheap, so I guess I got what a paid for.

I think bathtubs are more hygienic and nicer.

Reservation was lost. Lobby smelled like marijuana and washclothes had stains.

Reservation was lost. Lobby smelled like marijuana and washclothes had stains.

Staff was very nice room was clean The bathroom had No shampoo and conditioner No soap and the bathroom light when you turn it on the fan comes on with it and it very very loud noise was only given one face towel and my key card was not working waited 30min before I was able to get into my room after working a 16 hrs shift.

The bathroom had No shampoo and conditioner No soap and the bathroom light when you turn it on the fan comes on with it and it very very loud noise was only given one face towel and my key card was not working waited 30min before I was able to get into my room after working a 16 hrs shift.

Room outdated Musty smelling and humid Rusty lamps

The rooms were dirty

Room staff breakfast

Room staff breakfast

The hotel has definitely gone down since the last time we stayed at this location. The hotel needs some maintenance done. The ceiling in the lobby area must have some leaking issues because the ceiling tiles are down and I noticed wet towels on the ground close to the area of the breakfast. The breakfast was slim picking. The bread was stale and seemed to be recycled food. During our stay the housekeeping was non-excited. The hotel was just "OKAY" .

The hotel has definitely gone down since the last time we stayed at this location. The hotel needs some maintenance done. The ceiling in the lobby area must have some leaking issues because the ceiling tiles are down and I noticed wet towels on the ground close to the area of the breakfast. The breakfast was slim picking. The bread was stale and seemed to be recycled food. During our stay the housekeeping was non-excited. The hotel was just "OKAY" .

The hotel had a major leak in the ceiling on the ground floor primarily in the area where the continental breakfast was to be served and near the elevators. There were buckets everywhere overflowing and towels all over the floor saturated with water for us to step on. One morning they did not even serve breakfast due to the leak. The manager did nothing to compensate us.

The hotel had a major leak in the ceiling on the ground floor primarily in the area where the continental breakfast was to be served and near the elevators. There were buckets everywhere overflowing and towels all over the floor saturated with water for us to step on. One morning they did not even serve breakfast due to the leak. The manager did nothing to compensate us.

Very good

The bed was extremely comfortable. Upgrade shower was poorly done a lot of water stains furniture in room needs to be upgraded. I had to switch rooms because the couch was literally coming apart in the first room.

The bed was extremely comfortable. Upgrade shower was poorly done a lot of water stains furniture in room needs to be upgraded. I had to switch rooms because the couch was literally coming apart in the first room.

Nice clean room. Efficient check in

Nice clean room. Efficient check in

The front desk associate was wonderful! When we got to our room initially, the table was peeling apart with lots of jagged edges not safe for the children and there was mold underneath the mattress, and she immediately got us into another room and walked through with us to make sure all was well before walking away. I really appreciated her! And the price was very reasonable. We have stayed here for many years in the past. The first room we were given had a table that was peeling apart with lots of jagged edges not safe for the children and there was mold underneath the mattress. When we were moved to the next room it was much better, but the mattress still had stains all over it. Also, the next morning when we were at breakfast the cleaning lady was hovering over us trying to clean up (I understand it was time to pickup). But she would come and take things like the serving dishes or condiments when we set them down before we were finished trying to get breakfast finished for our 3 children. She was very rude.

The front desk associate was wonderful! When we got to our room initially, the table was peeling apart with lots of jagged edges not safe for the children and there was mold underneath the mattress, and she immediately got us into another room and walked through with us to make sure all was well before walking away. I really appreciated her! And the price was very reasonable. We have stayed here for many years in the past. The first room we were given had a table that was peeling apart with lots of jagged edges not safe for the children and there was mold underneath the mattress. When we were moved to the next room it was much better, but the mattress still had stains all over it. Also, the next morning when we were at breakfast the cleaning lady was hovering over us trying to clean up (I understand it was time to pickup). But she would come and take things like the serving dishes or condiments when we set them down before we were finished trying to get breakfast finished for our 3 children. She was very rude.

Poor

The room had a mildew smell in it and the bed sheets had stains on them. When I went back down to check out they did not refund me my money as well.

The room had a mildew smell in it and the bed sheets had stains on them. When I went back down to check out they did not refund me my money as well.

Bathroom nasty nothing was clean

Bathroom nasty nothing was clean

Convenient to where we needed to be for the weekend, price was better than other hotels around Property was great.

The room was neglected. Dirty, sheets were dirty, shower door was broken, it smelled bad, there was no sheets for the sofa bed.

The room was neglected. Dirty, sheets were dirty, shower door was broken, it smelled bad, there was no sheets for the sofa bed.

Hallways and elevator smelled like marijuana.

Hallways and elevator smelled like marijuana.

Bed was comfy and the tv worked. Inexperienced desk worker left alone for night shift and had to call another employee repeatedly for instructions. Major water leak in lobby area left guests walking on soaking wet towels and wet tile-was left like that for the 2 days I was there. No hair dryer in room and no loaners at front desk. The rookie desk woman didn’t know what to do. At 9:30 pm she called our room saying she was going to move us to a different room that had a hair dryer! I told her “That’s not happening. We are in bed. I’ll just deal with a bad hair day.” No paper or pen. Parking area at the end of the hotel was sketchy and had a path that various people were using as a shortcut walking through the parked cars. We had arranged for a late check out with the rookie and a manager when we checked in because I had a very early medical appt and another in the afternoon. We wanted to come back to rest between appts. 10:00am, Do not disturb sign hanging, and the maid knocks and opens the door and walks in. And don’t even get me started on the pathetic offerings for “breakfast.” Terrible.

The check in attendant rather had leisurely talk than check me in.

The check in attendant rather had leisurely talk than check me in.

The bed was okay The chair in the room should have long been removed, the entire top oh it was peeling and quite unattractive. The coffee table was in bad shape. There was not a phone in the room to get assistance, so must walk out to the front desk. We stayed two nights and there was no breakfast available as they’d advertised, something about the truck not coming in but no credit for what they’d advertised and not provided. We regretted not going with the Spring Hill suites, they were slightly higher, but would’ve been worth it. Never again!

Old hotel

Old hotel

First 2 rooms were occupied and 3rd room had no sheets, beard hair in sink, pee on toilet and live fleas. Do not stay here!!!

First 2 rooms were occupied and 3rd room had no sheets, beard hair in sink, pee on toilet and live fleas. Do not stay here!!!

The entire building smelled like marijuana. My room smelled like someone had smoked nasty cigarillo's the night before plus mold, it made me sick to breathe. The room appeared to be clean but the smells and employees were so sketchy I was terrified to even touch anything. I only stayed because I was here for a concert and had limited time to change hotels. Employees all appeared to be high and very unprofessional. There was a leak in the ceiling in the lobby, the entire floor was soaked and the water leaking was dirty. I don’t even want to know what that was. When I walked to the lobby for breakfast, the floor before the eating area was where the leak was and also the cook was lounging in a chair and jumped up as I walked in like they were alarmed to have a guest. I was too afraid to even try the food. I left as soon as I could the next morning. Walls are thin and you can hear every noise from neighbors and parking lot all night long. Horrible crazy experience. Management needs to rethink their staff. Take this review as your warning if you are considering staying here. Unless your looking for a rough place and enjoy the hotel to smell like marijuana on every floor. They didn’t even ask for proof of id or credit card at check in. Also, the guy at check in said “oh your the first one here” I have no ideas what he was referring to. This place was something else. Also my room key didn’t work. Three times I had to go to desk to get a working key.

The entire building smelled like marijuana. My room smelled like someone had smoked nasty cigarillo's the night before plus mold, it made me sick to breathe. The room appeared to be clean but the smells and employees were so sketchy I was terrified to even touch anything. I only stayed because I was here for a concert and had limited time to change hotels. Employees all appeared to be high and very unprofessional. There was a leak in the ceiling in the lobby, the entire floor was soaked and the water leaking was dirty. I don’t even want to know what that was. When I walked to the lobby for breakfast, the floor before the eating area was where the leak was and also the cook was lounging in a chair and jumped up as I walked in like they were alarmed to have a guest. I was too afraid to even try the food. I left as soon as I could the next morning. Walls are thin and you can hear every noise from neighbors and parking lot all night long. Horrible crazy experience. Management needs to rethink their staff. Take this review as your warning if you are considering staying here. Unless your looking for a rough place and enjoy the hotel to smell like marijuana on every floor. They didn’t even ask for proof of id or credit card at check in. Also, the guy at check in said “oh your the first one here” I have no ideas what he was referring to. This place was something else. Also my room key didn’t work. Three times I had to go to desk to get a working key.

A lil mold smell but they switch my room and it was great thank you!

A lil mold smell but they switch my room and it was great thank you!

Love it

Love it

The hotel location was very good. It was convenient to restaurants, shopping and places to buy gas. Staff was cordial and responsive - a score of 96. Didn’t visit laundry room but I observed someone wshing clothes. It was clean. The room was very clean but I could notice a hint of “stale” air - not over powering. The fan in the bathroom was a little loud - score for the room 95. The breakfast bar was delicious - the overseer keep the area cleaned and stocked. She came to our table to see if we needed anything and explained in detail about the services. I think her name was Mary - the morning of October 9. She gets a score of 96. Overall, I give your hotel a score of 95.6. Thank you so much for your services. ❤️

The hotel location was very good. It was convenient to restaurants, shopping and places to buy gas. Staff was cordial and responsive - a score of 96. Didn’t visit laundry room but I observed someone wshing clothes. It was clean. The room was very clean but I could notice a hint of “stale” air - not over powering. The fan in the bathroom was a little loud - score for the room 95. The breakfast bar was delicious - the overseer keep the area cleaned and stocked. She came to our table to see if we needed anything and explained in detail about the services. I think her name was Mary - the morning of October 9. She gets a score of 96. Overall, I give your hotel a score of 95.6. Thank you so much for your services. ❤️

Room was not clean and receptionist checking in was a nightmare.

Stay was ok.

Stay was ok.

Everything was great except the curtains in the bedroom were dirty. The bathroom floor was sticky too. Overall it was a great experience.

Everything was great except the curtains in the bedroom were dirty. The bathroom floor was sticky too. Overall it was a great experience.

Location good

Location good

Parking. On sides parking lot seemed sketchy . But no problem.

Parking. On sides parking lot seemed sketchy . But no problem.

The hotel is near the highway and the staff are always super nice.

The hotel is near the highway and the staff are always super nice.

The ice machine (sign in corridor) on the 3rd floor was missing. 4th floor machine broken, none on main floor. 2nd floor machine worked!!! The coffee was very good. But I would never recommend Comfort Suites.

The ice machine (sign in corridor) on the 3rd floor was missing. 4th floor machine broken, none on main floor. 2nd floor machine worked!!! The coffee was very good. But I would never recommend Comfort Suites.

Everyone here is so nice and helpful and consistent. Rooms are so cozy, clean and quiet. You're minutes from the mall, restaurants, shopping and interstate 400. They have a great breakfast and huge lobby gatherings area. They are so accommodating and look forward to my next stay .. God Bless, Elizabeth

That’s was good

That’s was good

I got to the hotel late after a long drive and when I got here was informed that the hotel had encountered a power outage that messed up the computer system. Chris at the front desk was great! He was super helpful and got me into my room. Had a great nights sleep.

I got to the hotel late after a long drive and when I got here was informed that the hotel had encountered a power outage that messed up the computer system. Chris at the front desk was great! He was super helpful and got me into my room. Had a great nights sleep.

They have a really great breakfast spread. The bed was really comfortable as well. The staff was nice as well check in was smooth.

They have a really great breakfast spread. The bed was really comfortable as well. The staff was nice as well check in was smooth.

The first room I checked in was on the 3rd floor and smelled musty and damp, the 2nd room caused an Asthma attack due to the bleach odor; ‘pleather’ peeling off furniture. The 3rd room was ok. I had to ask for a ’Do not disturb’ hanger for the door; overpriced snacks and no bottled water available. There were several people hanging around in the lobby and in the parking lot doing ‘business’ which felt uncomfortable and questionable safety. The staff would leave during their shift, so guests had to wait. The AC worked great.

The first room I checked in was on the 3rd floor and smelled musty and damp, the 2nd room caused an Asthma attack due to the bleach odor; ‘pleather’ peeling off furniture. The 3rd room was ok. I had to ask for a ’Do not disturb’ hanger for the door; overpriced snacks and no bottled water available. There were several people hanging around in the lobby and in the parking lot doing ‘business’ which felt uncomfortable and questionable safety. The staff would leave during their shift, so guests had to wait. The AC worked great.

they cancelled my reservation less than 24 hours of my check in date. first hotel to ever do that. and did not let me check in when i came

they cancelled my reservation less than 24 hours of my check in date. first hotel to ever do that. and did not let me check in when i came

Just fine

Just fine

I stayed for a night with family. The service was excellent and the queen beds were comfortable. The hotel itself is located in a quiet place. We'll return .

I stayed for a night with family. The service was excellent and the queen beds were comfortable. The hotel itself is located in a quiet place. We'll return .

The location. Safe atmosphere. Walking distance of convenient stores. -the men at the font desk.

At night it was nearly impossible to find staff for assistance! Needed towels in our room but had to wait til morning to find someone to get them. Breakfast was 7-10am however, when we went down at 7:30 it was not set up and the lights were off. Came back at 8:15 and staff was setting up. We had to leave for the airport so timing was not on our side!

At night it was nearly impossible to find staff for assistance! Needed towels in our room but had to wait til morning to find someone to get them. Breakfast was 7-10am however, when we went down at 7:30 it was not set up and the lights were off. Came back at 8:15 and staff was setting up. We had to leave for the airport so timing was not on our side!

The room itself was sufficient; however there were still stains from previous people on the desk and it didn’t feel clean. Very low lighting and the elevators were questionable. Good for a quick stay but would not be my first choice.

The room itself was sufficient; however there were still stains from previous people on the desk and it didn’t feel clean. Very low lighting and the elevators were questionable. Good for a quick stay but would not be my first choice.

The elevator went out need more house keepers

The elevator went out need more house keepers

Bed was clean and comfortable. Carpet and bathroom floor were dirty. Waffle at breakfast was good. Rest of breakfast just fair.

Location What seemed to be pubic hairs in shower, elevator not working properly, cigarette odor

When I first checked in, they put me in a room that was not cleaned yet from the previous guest. That was quickly resolved. My new room was comfortable and clean, but literally every single piece of furniture was broken, stained, or had holes in it. The water smelled a bit sulfury too, but I doubt that had anything to do with the hotel itself. The bed was really comfortable and the location was super convenient to the amphitheater. It’s obviously an older hotel and it desperately needs a renovation, but it was fine for a quick 1 night stay.

When I first checked in, they put me in a room that was not cleaned yet from the previous guest. That was quickly resolved. My new room was comfortable and clean, but literally every single piece of furniture was broken, stained, or had holes in it. The water smelled a bit sulfury too, but I doubt that had anything to do with the hotel itself. The bed was really comfortable and the location was super convenient to the amphitheater. It’s obviously an older hotel and it desperately needs a renovation, but it was fine for a quick 1 night stay.

no complaints

It was quiet, comfortable, and clean

It was quiet, comfortable, and clean

Love it

Love it

Loved the bed!! Wish I could have that at home. Also love the lemon water especially with how hot it's been lately.

Loved the bed!! Wish I could have that at home. Also love the lemon water especially with how hot it's been lately.

Staff at the front was unprofessional when we came in to check in. They were slouchy dressed sitting in the lobby area blaring their cell phone watching videos. Staff the next day was friendly and the worker handling the breakfast was on top of it though. Beds and pillows are very comfortable, and the room with a couch was very roomy. Convenient to the Ameris Amphitheater. We were there for a concert.

Staff at the front was unprofessional when we came in to check in. They were slouchy dressed sitting in the lobby area blaring their cell phone watching videos. Staff the next day was friendly and the worker handling the breakfast was on top of it though. Beds and pillows are very comfortable, and the room with a couch was very roomy. Convenient to the Ameris Amphitheater. We were there for a concert.

Dirty, huge cockroaches, they turned off the water in the middle of the day with no warning, and the breakfast items were frozen solid or sour. Well never stay here again.

Dirty, huge cockroaches, they turned off the water in the middle of the day with no warning, and the breakfast items were frozen solid or sour. Well never stay here again.

Not updated

The Hotel was great, staff very friendly especially the evening clerk Dee. He went out of his way to make sure everyone was happy. The breakfast was not that great. The eggs was watery, pancake batter smelled soured, not much of a selection to choose from.

The Hotel was great, staff very friendly especially the evening clerk Dee. He went out of his way to make sure everyone was happy. The breakfast was not that great. The eggs was watery, pancake batter smelled soured, not much of a selection to choose from.

It smelled old and musty

It smelled old and musty

The morning breakfast was more than I expected and the staff was extraordinary!

The morning breakfast was more than I expected and the staff was extraordinary!

Great beds

Great beds

Comfort suites is the best hotel. They are so accommodating and the check in is quick and consistent and they always have the most friendly staff. I'll always choose them and their rooms are so clean and comfortable and have a wonderful breakfast. Very quiet too .

Breakfast was not available at the hours specified. When provided it was ice cold. Bathroom shower was dirty and there was no bathroom fan. Ceiling vent was filthy. Entire property in truly needs repairs, cleaning and updating. There was areas of mold and peeling paint. Sheets and comforter were torn and stained

Breakfast was not available at the hours specified. When provided it was ice cold. Bathroom shower was dirty and there was no bathroom fan. Ceiling vent was filthy. Entire property in truly needs repairs, cleaning and updating. There was areas of mold and peeling paint. Sheets and comforter were torn and stained

Bedding had dead gnats on it. The room and hotel was outdated and ran down. Room had broken lamps/missing bulbs. Bed was lumpy.

The customer service and maintenance is poor

The customer service and maintenance is poor

Breakfast needs some help. Waffle tasted weird, not a whole lot to choose from.

Breakfast needs some help. Waffle tasted weird, not a whole lot to choose from.

The hotel and rooms smell of marijuana and cigarettes. My door wouldn’t close without slamming it and the bathtub faucet shot off while I was in the shower, soaring everywhere and leaving me with no easy way to finish my shower. We ended up checking out early.

The hotel and rooms smell of marijuana and cigarettes. My door wouldn’t close without slamming it and the bathtub faucet shot off while I was in the shower, soaring everywhere and leaving me with no easy way to finish my shower. We ended up checking out early.

Other than toilet not flushing properly it was ok. I asked for a shower chair and was told I didn’t book an accessible room, and they cost more… once I mentioned ADA a chair suddenly appeared at my door.

Other than toilet not flushing properly it was ok. I asked for a shower chair and was told I didn’t book an accessible room, and they cost more… once I mentioned ADA a chair suddenly appeared at my door.

Upon arrival, at 4 pm (check-in was at 3 pm), we were told there were no clean rooms available and that we would need to “wait 10 minutes”. There was no call given to myself or other guests who arrived close to when we did, to make us aware of the issue. We did not get into a room until 4:45, making us rush for our event. Only one elevator was working, our door keys gave us issues, and breakfast was subpar, with raw eggs and a waffle iron that didn’t cook your waffle thoroughly, and our room was rush cleaned as the fridge still contained the previous guests food in the fridge and floors that were grimy and dirty.

Upon arrival, at 4 pm (check-in was at 3 pm), we were told there were no clean rooms available and that we would need to “wait 10 minutes”. There was no call given to myself or other guests who arrived close to when we did, to make us aware of the issue. We did not get into a room until 4:45, making us rush for our event. Only one elevator was working, our door keys gave us issues, and breakfast was subpar, with raw eggs and a waffle iron that didn’t cook your waffle thoroughly, and our room was rush cleaned as the fridge still contained the previous guests food in the fridge and floors that were grimy and dirty.

The grounds around this property needs a lot of work,,,also it seems like the inside needs a good cleaning and/or paint job.

The grounds around this property needs a lot of work,,,also it seems like the inside needs a good cleaning and/or paint job.

👍👍👍 to him

👍👍👍 to him

We observed several sketchy and transient type people around the hotel. The door on the side of the hotel was supposed to automatically lock but was found open several times. The hotel was fine for a one night stay during our travels to our final destination

We observed several sketchy and transient type people around the hotel. The door on the side of the hotel was supposed to automatically lock but was found open several times. The hotel was fine for a one night stay during our travels to our final destination

It's a fine hotel- very dimly lit and it's not dirty but not clean. Fine for the price. Friendly front staff

It's a fine hotel- very dimly lit and it's not dirty but not clean. Fine for the price. Friendly front staff

The room had a musty smell and would greatly benefit from having the carpet replaced. The bed was comfortable and the shower had good water pressure.

The room had a musty smell and would greatly benefit from having the carpet replaced. The bed was comfortable and the shower had good water pressure.

Probably my top 3 most comfortable hotel beds I have ever slept in.

Probably my top 3 most comfortable hotel beds I have ever slept in.

It was decent

It was decent

one nite in ATL area for a concert. Very professional staff will definitely stay here again

one nite in ATL area for a concert. Very professional staff will definitely stay here again

It was a good stay for two nights

It was a good stay for two nights

My overnight stay was comfortable and the room was clean and quiet. The night staff was friendly and helpful.

My overnight stay was comfortable and the room was clean and quiet. The night staff was friendly and helpful.

The carpet in the room111 was smelly and damp

The carpet in the room111 was smelly and damp

It was located in a convenient location safe and quiet

It was located in a convenient location safe and quiet

Room was very clean and the beds were comfortable. The staff were very friendly and helpful. Great location.

Room was very clean and the beds were comfortable. The staff were very friendly and helpful. Great location.

The room was very clean and nice. I enjoyed my stay.

The room was very clean and nice. I enjoyed my stay.

The staff is always friendly and they remember me by name Everytime I stay

The staff is always friendly and they remember me by name Everytime I stay

Cleanliness, Quit, very friendly

Cleanliness, Quit, very friendly

Really disappointed in our stay. We sat in lobby for 10-15+ minutes waiting for someone to check us in. Thought maybe they had gone to help another guest. Little car speeds up and guy hops out with Chick-fil-A and checks us in. When we come down to the lobby a couple times I we the next 1-2 hours, he's over in the breakfast area eating and talking loudly on speaker phone. The next morning, the desk clerk was sitting on the curb with her coffee and vape. Dried food rings on the desk in our room. We didn't shower, because room just felt gross.

Really disappointed in our stay. We sat in lobby for 10-15+ minutes waiting for someone to check us in. Thought maybe they had gone to help another guest. Little car speeds up and guy hops out with Chick-fil-A and checks us in. When we come down to the lobby a couple times I we the next 1-2 hours, he's over in the breakfast area eating and talking loudly on speaker phone. The next morning, the desk clerk was sitting on the curb with her coffee and vape. Dried food rings on the desk in our room. We didn't shower, because room just felt gross.

It was ok. Old, worn out furniture. Beds were comfy, it was relatively clean…there is one washer and one dryer (baseball moms). We were there for a tournament. I Wouldn’t stay there again.

It was ok. Old, worn out furniture. Beds were comfy, it was relatively clean…there is one washer and one dryer (baseball moms). We were there for a tournament. I Wouldn’t stay there again.

The next day, ten people were at the front desk complaining about room service and unclean rooms. We were informed that we needed to call to request cleaning, but we were not told this when we checked in. When I went to the front desk, they told me they had no towels available, but later, they did have some. The shower was filthy; if it cannot be cleaned, it needs to be replaced. Unfortunately, I do a lot of traveling for my job. However, I will not be coming back to this Comfort Inn.

The next day, ten people were at the front desk complaining about room service and unclean rooms. We were informed that we needed to call to request cleaning, but we were not told this when we checked in. When I went to the front desk, they told me they had no towels available, but later, they did have some. The shower was filthy; if it cannot be cleaned, it needs to be replaced. Unfortunately, I do a lot of traveling for my job. However, I will not be coming back to this Comfort Inn.

The room was clean and well ventilated, the staff was friendly and the furniture very comfortable. I enjoyed my stay here

The room was clean and well ventilated, the staff was friendly and the furniture very comfortable. I enjoyed my stay here

Property was fine

Property was fine

AC worked but room seemed damp; lamps were old and sofa upholstery (vinyl?) was cracked and flaking. Breakfast wasn't great on the first day, and for each day thereafter less and less was available because "the order hadn't come in"; by the last day there was just stale bread, packaged muffins, and those waffles you make yourself. Staff was nice enough! But I sensed scheduling issues and possible inter-staff Drama(tm). Parking lot seemed to have people hanging out smoking. In short, hotel needs updating.

AC worked but room seemed damp; lamps were old and sofa upholstery (vinyl?) was cracked and flaking. Breakfast wasn't great on the first day, and for each day thereafter less and less was available because "the order hadn't come in"; by the last day there was just stale bread, packaged muffins, and those waffles you make yourself. Staff was nice enough! But I sensed scheduling issues and possible inter-staff Drama(tm). Parking lot seemed to have people hanging out smoking. In short, hotel needs updating.

I booked it for my son. It was very nice!

I booked it for my son. It was very nice!

Great stay, comfortable bed, great shower, very quiet.

Great stay, comfortable bed, great shower, very quiet.

It was okay

It was okay

Good breakfast Thank you!

Good breakfast Thank you!

Na

Na

U

U

Good

Good

Very nice staff.

Very nice staff.

The pictures don’t reflect the true state of the hotel

The pictures don’t reflect the true state of the hotel

First off let me say that some of the hotel staff are very helpful and accommodating. They deserve 5 stars. We get to our room (411) it seems like everything is ok until

First off let me say that some of the hotel staff are very helpful and accommodating. They deserve 5 stars. We get to our room (411) it seems like everything is ok until

Fantastic service! Lynthia is good at what she does! Stay was great, room was clean, TV in room needed HDMI port service, couldn’t connect anything to it. Cable worked fine.

Fantastic service! Lynthia is good at what she does! Stay was great, room was clean, TV in room needed HDMI port service, couldn’t connect anything to it. Cable worked fine.

I absolutely loved my stay! I think vending machines or a small snack pantry would have made it complete.

I absolutely loved my stay! I think vending machines or a small snack pantry would have made it complete.

Friendly & welcoming staff.Clean room & hot breakfast.

Friendly & welcoming staff.Clean room & hot breakfast.

Loving Staff… Cool and caring!

Loving Staff… Cool and caring!

PEOPLE WERE FIGHTING BAD ON MY FLOOR ALL NIGHT & THE WORKERS AT THE FRONT DESK LAUGHED AND JOKED ABOUT IT THE ENTIRE TIME. MY KIDS & I WERE TERRIFIED. THE NEXT MORNING THE NEXT SHIFT WORKERS WERE MAKING JOKES ABOUT IT & THE GUESTS WERE STILL ALLOWED TO STAY THERE.

PEOPLE WERE FIGHTING BAD ON MY FLOOR ALL NIGHT & THE WORKERS AT THE FRONT DESK LAUGHED AND JOKED ABOUT IT THE ENTIRE TIME. MY KIDS & I WERE TERRIFIED. THE NEXT MORNING THE NEXT SHIFT WORKERS WERE MAKING JOKES ABOUT IT & THE GUESTS WERE STILL ALLOWED TO STAY THERE.

When we arrived, the guy working the front desk, Dee, was sitting on the couches and took his time to walk back to the counter to check us in, while on his phone. When checking in, he asked for the service fee of 6 dollars and when I pulled out my card he asked if I had cash because he had clicked cash. I said no. He asked if we could go run and get the cash and I said no since we had just driven 8 hours. He said he would pay for it. I brought the six dollars cash back later that evening after I went to the bank. When we walked into the room, the floors were dirty, as was the toilet and shower. There was old food crumbs and what appeared to be ground beef off of a pizza between the table and old, torn couch. The shower had brown and yellow stains in the bottom of it. The whole room looked like it hadn’t been cleaned. Meanwhile, the cleaning ladies were in the hallway chatting away. This was a common sight over the four days we stayed. They were supposed to refresh our towels and linens on the third day, as the pamphlet in the room said, however, that didn’t happen. The area reeked of marijuana and the smell would often come through the a/c. Overall, we will not be staying at this hotel again in the future.

When we arrived, the guy working the front desk, Dee, was sitting on the couches and took his time to walk back to the counter to check us in, while on his phone. When checking in, he asked for the service fee of 6 dollars and when I pulled out my card he asked if I had cash because he had clicked cash. I said no. He asked if we could go run and get the cash and I said no since we had just driven 8 hours. He said he would pay for it. I brought the six dollars cash back later that evening after I went to the bank. When we walked into the room, the floors were dirty, as was the toilet and shower. There was old food crumbs and what appeared to be ground beef off of a pizza between the table and old, torn couch. The shower had brown and yellow stains in the bottom of it. The whole room looked like it hadn’t been cleaned. Meanwhile, the cleaning ladies were in the hallway chatting away. This was a common sight over the four days we stayed. They were supposed to refresh our towels and linens on the third day, as the pamphlet in the room said, however, that didn’t happen. The area reeked of marijuana and the smell would often come through the a/c. Overall, we will not be staying at this hotel again in the future.

Loved it!

Loved it!

Everything

Everything

Hair was all in shower and floor wasn’t vacuum

Hair was all in shower and floor wasn’t vacuum

Our room is pretty clean, perfect for a pop-up overnight stay. I normally HATE hotel blankets and pillows (and the beds for that matter) but the blankets, pillows, & the bed itself in our room are divine. I was surprised we had a couch and coffee table in our room for the rate. The young lady at the front desk (little tattoo near wrist) was lovely and accomodating. We check out in the AM and I will edit then. Only complaint is leaking ceiling in check in area, but it is being contained.

Our room is pretty clean, perfect for a pop-up overnight stay. I normally HATE hotel blankets and pillows (and the beds for that matter) but the blankets, pillows, & the bed itself in our room are divine. I was surprised we had a couch and coffee table in our room for the rate. The young lady at the front desk (little tattoo near wrist) was lovely and accomodating. We check out in the AM and I will edit then. Only complaint is leaking ceiling in check in area, but it is being contained.

Very pleasant stay while I was in Georgia. Bed was comfortable, lighting was nice. Door lock was a little tricky sometimes, but after a few tries it’d open.

Very pleasant stay while I was in Georgia. Bed was comfortable, lighting was nice. Door lock was a little tricky sometimes, but after a few tries it’d open.

Nice stay Al around good for the price

Nice stay Al around good for the price

Nothing

None

The staff was great, the little snack & essentials corner was convenient. The only thing that grossed me out was the mattress & box spring. They were stained and looked extremely old and unsanitary. Everything else was good which is why I still gave it 4 stars. Please invest in new mattresses.

.

Not so good. Needs some updates and room smelled awful. Staff was very friendly and accommodating though.

TV’s in room to small for the space . Fan in bathroom extremely loud when you turn the bathroom light on . Bed looked like it had been slept in front desk came to room with me upon checking in to the room to see if the room was clean . I asked her why was there a blanket throwers across the bed as if someone had slept in the bed already . She responded by saying sometimes they leave blankets throwers across the bed . The ceiling was leaking in the breakfast area .

I am very disappointed with this Hotel. I have been to another Comfort Inn before and was very pleased with the establishment.

Tje6 gave us a dirty room with full of trash and wet towels on the floor. It took long time to convince them to move us into a new room. Finally they tried to charge us $2 per day fee on new room despite paid already at the beginning.

Absolutely love this place. Cleanest hotel I've ever been to and staff are wonderful!!!

I loved it

Our sheets were dirty. Had to call front desk to get clean ones. No wash cloths.

Check-in person was awesome!!!

Good. Value.

Great staff. Some people leave smoke smell in the room

Amazing staff and great stay. The rooms were better than advertised and the prices were also just as amazing. Would recommend many times over.

It was in a great location for quick access to local dining establishments

The room had bed bugs

Nice, clean hotel located close to the Roswell downtown area. Staff was friendly and helpful. Breakfast was your typical free breakfast, not anything fancy. Area is safe and located very close to Ga 400.

Great place to stay and convenient store was right across from the hotel

The elevator was not working, had to use the stairs to take my bags up and I have bad knees. The hallway had a bad odor, the carpet was dirty/stained and simply worn out.

I was told to leave the property and accused of smoking in the room after an incident when the fire alarm started due to malfunction.

The elevator inspection was expired by almost 5 months. Ronny at the front desk was wonderful and personable.