Fairfield Inn & Suites by Marriott Alexandria
About Fairfield Inn & Suites by Marriott Alexandria
Fairfield Inn & Suites by Marriott Alexandria,Virginia offers accommodations in Alexandria. The property offers free WiFi and on-site parking. Guests are served a complimentary American breakfast. This hotel features an indoor pool and a fitness center. Washington Masonic National Memorial is 2.1 mi from Fairfield Inn & Suites by Marriott Alexandria,Virginia, while George Washington Masonic Memorial is 2.2 mi away. Ronald Reagan Washington National Airport is 5.6 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, friendly staff, and convenient location. However, some guests have issues with noise, breakfast options, and certain amenities not meeting expectations.
- Cleanliness of rooms and common areas
- Friendly and helpful staff
- Noise from other guests and surrounding area
- Breakfast options and quality not meeting expectations
- 5/5
The room was perfectly clean
- 4.5/5
Well designed and equipped rooms incl bathroom Lovely staff esp Melanie on front desk Good value
- 5/5
Very convenient location
- 4/5
Breakfast was awesome. Eggs, bacon or sausage, fruit, juice, oatmeal with a large selection of add-ins, waffles, cereal, milk products. The only problem we had was no luggage racks at the hotel. We are old and not very steady on our feet. Having to lift suitcases up onto bed each day was very difficult for us. Otherwise, we were very happy with our stay.
- 5/5
Breakfast, all day tea and coffee
- 5/5
Breakfast, all day tea and coffee
- 0.5/5
From the very first night I had bed bugs
- 0.5/5
From the very first night I had bed bugs ??
- 5/5
Very good
- 5/5
Clean, convenient and well run
- 2/5
I will never stay at this Marriott property again. I was very disappointed. It had an under tone of not being clean the comforter on my bed, which was white really wasn’t white so I probably will never stay at this Marriott location again and I always stay at Marriott’s.
- 5/5
The room was clean and beautiful. Thank you.
- 4/5
No complaints . As advertised
- 5/5
Very clean and quiet Breakfast was limited
- 5/5
Very clean and quiet Breakfast was limited
- 4/5
The staffs are very nice. There is no available coffee and water 24 hours. The rest room has enough space but exhaust fan is not working. What we book suppose to be two queen bed and a sofa bed but they gave us one king bed and a sofa bed.
- 4/5
The staffs are very nice. There is no available coffee and water 24 hours. The rest room has enough space but exhaust fan is not working. What we book suppose to be two queen bed and a sofa bed but they gave us one king bed and a sofa bed.
- 1/5
This was by far the worst place I've stay i stayed her for a nogjt planing to enjoy my
- 3.5/5
Staff Wasn’t made aware before that the pool was close
- 3.5/5
Wasn’t made aware before that the pool was close
- 5/5
Breakfast was right on time to start the day, good choice menu. I felt parking was safe as well.
- 0.5/5
Yes it states it has a pool n hot tub. Even called before I came and was told they do. To get there and its not in service. Total disappointment. The whole reason I booked thus one
- 1.5/5
I booked this stay specfically for the indoor pool facilities which were closed for a month.
- 1.5/5
I booked this stay specfically for the indoor pool facilities which were closed for a month.
- 4.5/5
Superb
- 0.5/5
The location The bedroom no is total clean, when I make the reservation never told me the pool is close When I make the reservation I put we are 5 and they only leave 3 towels ?
- 0.5/5
The location The bedroom no is total clean, when I make the reservation never told me the pool is close When I make the reservation I put we are 5 and they only leave 3 towels ?
- 4/5
Broken and the pool was closed.
- 2.5/5
Passable
- 0.5/5
Bad
- 5/5
Clean Cozy
- 5/5
Comfortable Clean
- 5/5
Comfortable Clean
- 5/5
Clean Cozy
- 0.5/5
The property was great. I didn’t get the room that I had purchased. The room wasn’t available.
- 3/5
Room was clean but small 1st room I don’t recommend at all no rest at night due to school group of kids above us sound like they were going come through floor. Staff was friendly but wouldn’t let us change rooms. Safe to say not returning.
- 2/5
The room and carpet was dirty. Staff not friendly
- 4.5/5
Nice and comfortable The pool and hot spa was unavailable even though it stated that it was open and the was the main reason for booking other then that the stay was comfortable.
- 3.5/5
Room was spacious and clean. Breakfast was mediocre. Ceiling was peeling. Pool and hot tub were closed.
- 4.5/5
Location
- 5/5
The service is outstanding. The reception staff are very efficient, friendly and helpful, We were allowed a late check-out at 1 p.m. because I am a member of Marriot Bonboy, that was awesome! Without hesitation we highly recommend this beautiful and affordable hotel when you visit Alexandria or the DC area. The location is perfect, which makes travelling around the city very convenient. It’s about 20 minutes from DCA Airport and less than 11 minutes from the National Harbor. You are also 10 minutes to George Washington’s Mt. Vernon. Can’t wait to come back!
- 5/5
The staff was very friendly and at the desk when I checked in. The room was clean and smelled fresh.
- 5/5
The staff was very friendly and at the desk when I checked in. The room was clean and smelled fresh.
- 4.5/5
I like that the property was nice and clean Everything was good
- 5/5
We really enjoyed our stay. Our room was spacious, comfortable, and clean. We had a microwave, minifridge and a mini coffee maker. Basicslly we had a nice home away from home during our stay. We found the staff to be accomodating and ready to assist you in any way they could. I would stay there again
- 5/5
We really enjoyed our stay. Our room was spacious, comfortable, and clean. We had a microwave, minifridge and a mini coffee maker. Basicslly we had a nice home away from home during our stay. We found the staff to be accomodating and ready to assist you in any way they could. I would stay there again
- 5/5
The stuff was really nice. We was getting snow real bad from where we are living. And we had to leave early. We had one more night and the stuff was so nice to cancel one night we still had. They work it out for us and I was very pleased. Thank you to the stuff and the room was real nice and clean.
- 5/5
Everything was great as always! My short stay. Always wishing for longer stays
- 5/5
Courteous staff
- 5/5
Courteous staff
- 5/5
Customer service.
- 5/5
Front desk staff & outdoor snow crew were awesome
- 5/5
Front desk staff & outdoor snow crew were awesome
- 5/5
Friendly staff, clean room, convenient!
- 5/5
Friendly staff, clean room, convenient!
- 4/5
Clean room and great breakfast! Could hear some movement from the room above throughout the night
- 4/5
Clean room and great breakfast! Could hear some movement from the room above throughout the night
- 5/5
Breakfast Everything was great
- 4.5/5
Nice, clean hotel. Highly recommend.
- 4/5
Regardless, thank you for letting us stay. I might come again. 7.5/10 for the price we paid.
- 4/5
Regardless, thank you for letting us stay. I might come again. 7.5/10 for the price we paid.
- 5/5
The room WAS spotless. The front desk agent was wonderful. Amenities were goo.
- 5/5
The room WAS spotless. The front desk agent was wonderful. Amenities were goo.
- 4/5
were very good, as was selection of bread and bagels. However there was no egg or sausage choice most days, oranges and bananas ran out or were non-existent. No jam or jelly were offered. Breakfast room was chilly, and there was a light alarm sounding in the lobby. We were next to the lobby and could hear it incessantly in our room. No one knew how to turn it off. We pointed out lack of certain food options and were told that food supplies had been delayed but they never arrived in the 7 days we were there. One of the cleaning staff left some cleaning rags behind in our room on 2 separate days. We asked for a printed copy of our departure bill/receipt but still have not received one now a week later. Is this hotel really owned and run by Marriott?
- 4/5
were very good, as was selection of bread and bagels. However there was no egg or sausage choice most days, oranges and bananas ran out or were non-existent. No jam or jelly were offered. Breakfast room was chilly, and there was a light alarm sounding in the lobby. We were next to the lobby and could hear it incessantly in our room. No one knew how to turn it off. We pointed out lack of certain food options and were told that food supplies had been delayed but they never arrived in the 7 days we were there. One of the cleaning staff left some cleaning rags behind in our room on 2 separate days. We asked for a printed copy of our departure bill/receipt but still have not received one now a week later. Is this hotel really owned and run by Marriott?
- 2/5
Nasty breakfast, pool and hot tub out of service, rooms in need of renovation, horrible internet speed-tv kept stalling due to poor WiFi. Would not stay here again.
- 2/5
Nasty breakfast, pool and hot tub out of service, rooms in need of renovation, horrible internet speed-tv kept stalling due to poor WiFi. Would not stay here again.
- 3/5
The mattresses on our beds were a little too firm for our liking. The exhaust fan didn’t work in the bathroom either. The free breakfast was basically a waffle maker , bagels or toast , cereal , milk , coffee and juice.
- 3/5
The mattresses on our beds were a little too firm for our liking. The exhaust fan didn’t work in the bathroom either. The free breakfast was basically a waffle maker , bagels or toast , cereal , milk , coffee and juice.
- 4/5
Breakfast was not as advertised. No hot dishes were offered, as eggs etc. Bread for toast was better than most, but no pastries or muffins were on the buffet. Waffles never ran out. I'm a tea drinker and and that service was good.
- 4/5
Breakfast was not as advertised. No hot dishes were offered, as eggs etc. Bread for toast was better than most, but no pastries or muffins were on the buffet. Waffles never ran out. I'm a tea drinker and and that service was good.
- 2/5
They didn’t have much options for breakfast they had bagels but they didn’t have cream cheese very poor breakfast
- 2/5
They didn’t have much options for breakfast they had bagels but they didn’t have cream cheese very poor breakfast
- 4/5
The room was clean. The staffs are friendly.
- 4/5
The room was clean. The staffs are friendly.
- 5/5
The room was spotless and the staff was incredibly friendly. So important in my eyes!
- 5/5
The room was spotless and the staff was incredibly friendly. So important in my eyes!
- 3/5
We were unable to regulate the temperature in our room despite a service call. Hot breakfast items were unavailable both days.
- 3/5
We were unable to regulate the temperature in our room despite a service call. Hot breakfast items were unavailable both days.
- 1/5
The heating (thermostat) was not working properly, it blew mostly cold air. We called the front desk and they brought someone from housekeeping to inspect but no one from maintenance which is strange. Also, no one could speak or understand English which made it difficult to get anything we needed. The remote control for the television barely worked even after exchanging it. The hot water was poor, it ran lukewarm during our entire stay. Overall this place wasn’t worth the price paid. So we decided to check into a different hotel for our needs. Oh and be prepared to pay a $10 parking fee when it clearly says parking is free. I do NOT recommend staying here.
- 1/5
The heating (thermostat) was not working properly, it blew mostly cold air. We called the front desk and they brought someone from housekeeping to inspect but no one from maintenance which is strange. Also, no one could speak or understand English which made it difficult to get anything we needed. The remote control for the television barely worked even after exchanging it. The hot water was poor, it ran lukewarm during our entire stay. Overall this place wasn’t worth the price paid. So we decided to check into a different hotel for our needs. Oh and be prepared to pay a $10 parking fee when it clearly says parking is free. I do NOT recommend staying here.
- 5/5
The size of the room was more tham I expected. The breakfast was great. I loved the mini-waffles station, the eggs were seasoned just right, and I greatly appreciated the variety of herbal teas.
- 5/5
The size of the room was more tham I expected. The breakfast was great. I loved the mini-waffles station, the eggs were seasoned just right, and I greatly appreciated the variety of herbal teas.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Thanks for amazing experience, your staff is the best!
- 5/5
Thanks for amazing experience, your staff is the best!
- 5/5
Good
- 5/5
Good
- 1/5
terrible
- 1/5
terrible
- 5/5
Very friendly staff! Highly recommend this hotel. The staff went above and beyond to make sure that everybody has a great stay and the hotel itself was extremely clean, updated and overall just perfect for our stay. The breakfast was amazing. We’ll stay at this hotel again.
- 5/5
Very friendly staff! Highly recommend this hotel. The staff went above and beyond to make sure that everybody has a great stay and the hotel itself was extremely clean, updated and overall just perfect for our stay. The breakfast was amazing. We’ll stay at this hotel again.
- 2/5
Bugs on the bathrooms floor. It doesn't worth the rate.
- 2/5
Bugs on the bathrooms floor. It doesn't worth the rate.
- 5/5
Wonderful staff and clean rooms/pool area. Stayed here several times and always return.
- 5/5
Wonderful staff and clean rooms/pool area. Stayed here several times and always return.
- 5/5
amazing
- 5/5
amazing
- 5/5
Nice, comfortable room, friendly staff and great stay.
- 5/5
Nice, comfortable room, friendly staff and great stay.
- 3/5
I actually was pretty disappointed with this stay. I read great reviews so I expected better. The walls are very thin so I heard coughs, conversations, TVs, and everything going on in the hallway. The tub was very creaky and made noises the entire time as you moved around while taking a shower. The fridge stay on for 2 hours and goes off for 8 hours, so items aren’t as cold as you’d wish them to be. What was most disappointing was the suite I reserved was unavailable so I had to opt for just the double queens. This gave me less beds for my family and I. I would not recommend or stay at this hotel ever again.
- 3/5
I actually was pretty disappointed with this stay. I read great reviews so I expected better. The walls are very thin so I heard coughs, conversations, TVs, and everything going on in the hallway. The tub was very creaky and made noises the entire time as you moved around while taking a shower. The fridge stay on for 2 hours and goes off for 8 hours, so items aren’t as cold as you’d wish them to be. What was most disappointing was the suite I reserved was unavailable so I had to opt for just the double queens. This gave me less beds for my family and I. I would not recommend or stay at this hotel ever again.
- 5/5
The breakfast was the best part of this stay. They had a lot of options especially for children
- 5/5
The breakfast was the best part of this stay. They had a lot of options especially for children
- 5/5
Good service
- 5/5
Good service
- 5/5
Staff was friendly and the property was very clean. One thing to note is that Expedia should update their info about the property as they have started charging $10 per night for parking as of May 2025. Not a deal breaker but info should be updated as they list it as free self-parking.
- 5/5
Staff was friendly and the property was very clean. One thing to note is that Expedia should update their info about the property as they have started charging $10 per night for parking as of May 2025. Not a deal breaker but info should be updated as they list it as free self-parking.
- 5/5
If the only bad thing I could say is access from US1 - the highway service road is difficult to find if you are not from the area. If you miss it, you need to do a U turn on the highway or go through the adjacent neighborhood. Kudos to Melanie at the front desk. She was super awesome in helping us with the metro rail station, sites to see and restaurants in the area.
- 5/5
If the only bad thing I could say is access from US1 - the highway service road is difficult to find if you are not from the area. If you miss it, you need to do a U turn on the highway or go through the adjacent neighborhood. Kudos to Melanie at the front desk. She was super awesome in helping us with the metro rail station, sites to see and restaurants in the area.
- 1/5
The first room I was given has a VERY Mold smell. Once my friend arrived to room 228. He began to cough like Crazy so asked to switch to another which they put us on the 3rd floor later that night. Around 1am my friend begins to cough like Crazy again and then starts sneezing, throat itchy. We did not get any rest. I’m writing to you because I like to get refund or some type credit for a stay that was not restful. Please let me know what I need to do to be issued a refund or credit. Thank you
- 1/5
The first room I was given has a VERY Mold smell. Once my friend arrived to room 228. He began to cough like Crazy so asked to switch to another which they put us on the 3rd floor later that night. Around 1am my friend begins to cough like Crazy again and then starts sneezing, throat itchy. We did not get any rest. I’m writing to you because I like to get refund or some type credit for a stay that was not restful. Please let me know what I need to do to be issued a refund or credit. Thank you
- 4/5
Towel quality-bad. Towels were not soft. Scratchy feeling all 4 days of our stay. Breakfast- OK. Plenty of variety, but eggs and bacon tasteless.
- 4/5
Towel quality-bad. Towels were not soft. Scratchy feeling all 4 days of our stay. Breakfast- OK. Plenty of variety, but eggs and bacon tasteless.
- 4/5
Very Comfortable
- 4/5
Very Comfortable
- 5/5
I love it
- 5/5
I love it
- 5/5
- 5/5
- 5/5
Clean room. Staff that we saw was good. AC was fine but required some fiddling in the evening Thursday. It was blowing colder than it was set and when I turned it to a warmer temp it kept blowing cold. Turned it off for an hour or so then turned it on and it worked fine. Probable needs service.
- 5/5
Clean room. Staff that we saw was good. AC was fine but required some fiddling in the evening Thursday. It was blowing colder than it was set and when I turned it to a warmer temp it kept blowing cold. Turned it off for an hour or so then turned it on and it worked fine. Probable needs service.
- 5/5
Good
- 5/5
Good
- 5/5
Stayed for a business trip and needed to be in/near Old Town. Great location and clean. Front desk was not very friendly, but it was fine. I would stay here again.
- 5/5
Stayed for a business trip and needed to be in/near Old Town. Great location and clean. Front desk was not very friendly, but it was fine. I would stay here again.
- 2/5
It wasn’t the best experience for one night, water wasn’t hot, either remote control didn’t work and was missing buttons the beds was absolutely uncomfortable back was hurting so bad. I wouldn’t stay here again. Also, there were NO TOWELS in the pool area and when ask for some the person at front desk was not very pleasant.
- 2/5
It wasn’t the best experience for one night, water wasn’t hot, either remote control didn’t work and was missing buttons the beds was absolutely uncomfortable back was hurting so bad. I wouldn’t stay here again. Also, there were NO TOWELS in the pool area and when ask for some the person at front desk was not very pleasant.
- 5/5
I would definitely stay here again. The location and price was perfect. My only small issue I had was the housekeeping staff knocking on my door at 9 am asking if we were ready for check out (check-out is “before noon”). Didn’t appreciate being woken up and answering in my pajamas. But other than that, it was a great place to stay.
- 5/5
I would definitely stay here again. The location and price was perfect. My only small issue I had was the housekeeping staff knocking on my door at 9 am asking if we were ready for check out (check-out is “before noon”). Didn’t appreciate being woken up and answering in my pajamas. But other than that, it was a great place to stay.
- 5/5
All was great!!
- 5/5
All was great!!
- 5/5
I like how it’s close to dc and has alot of restaurants around the area
- 5/5
I like how it’s close to dc and has alot of restaurants around the area
- 5/5
The hotel itself was great, it was very clean, has a nice pool with jacuzzi. The breakfast was really great, the room was comfortable. That was a little on the hard side for me. The area is a little suspect, so decided to be cautious, I didn't know the area. But I definitely recommend the place. I got pretty good value from it overall.
- 5/5
The hotel itself was great, it was very clean, has a nice pool with jacuzzi. The breakfast was really great, the room was comfortable. That was a little on the hard side for me. The area is a little suspect, so decided to be cautious, I didn't know the area. But I definitely recommend the place. I got pretty good value from it overall.
- 5/5
Everything was great except the elevator being down
- 5/5
Everything was great except the elevator being down
- 5/5
Love this property
- 5/5
Love this property
- 5/5
minutes to DC.
- 5/5
minutes to DC.
- 3/5
The main problem was that there was no blanket provided for sofa bed. I had to inform to front desk had to wait for 15 mins without blanket and then lady told me that someone will bring in my room. The person brought the blanket after 30 mins. It took 45 mins to get blanket at 11:30 PM in the night. Also, the sofa bed has very dirty mattress and the springs are like poking you in your whole body. I coudnt sleep at all.
- 3/5
The main problem was that there was no blanket provided for sofa bed. I had to inform to front desk had to wait for 15 mins without blanket and then lady told me that someone will bring in my room. The person brought the blanket after 30 mins. It took 45 mins to get blanket at 11:30 PM in the night. Also, the sofa bed has very dirty mattress and the springs are like poking you in your whole body. I coudnt sleep at all.
- 4/5
I have stayed in this hotel before. I was shocked that you are now charging $10 to park in a relatively empty parking lot. Everything else was fine.
- 4/5
I have stayed in this hotel before. I was shocked that you are now charging $10 to park in a relatively empty parking lot. Everything else was fine.
- 4/5
However the problem was, the fridge has a two hour timer for cooling then it stops and then you need to reset it to two hours again to keep it cool each time. It was a problem to us because we had milk and baby food overnight. The fridge is terrible. Doesn't keep food and milk fresh and cold. It was a weird set up. Lamp has a crack. Toilet has a crack as well. Receptionist is nice and pool is nice too.
- 4/5
However the problem was, the fridge has a two hour timer for cooling then it stops and then you need to reset it to two hours again to keep it cool each time. It was a problem to us because we had milk and baby food overnight. The fridge is terrible. Doesn't keep food and milk fresh and cold. It was a weird set up. Lamp has a crack. Toilet has a crack as well. Receptionist is nice and pool is nice too.
- 3/5
Hotel is close to busy road which makes it difficult to sleep if your room is facing the road. The room was spacious but the suite should have a door or some type of divider to separate the multiple televisions.
- 3/5
Hotel is close to busy road which makes it difficult to sleep if your room is facing the road. The room was spacious but the suite should have a door or some type of divider to separate the multiple televisions.
- 4/5
Pool was closed. Breakfast was crowded.
- 4/5
Pool was closed. Breakfast was crowded.
- 4/5
Walked back from target @10 am with my wife and girls and felt safe
- 4/5
Walked back from target @10 am with my wife and girls and felt safe
- 5/5
Liked it,I just said??
- 5/5
Liked it,I just said??
- 3/5
Also, the hotel advertised free parking on Hotels.com, but were told it was now $10/15 a night. False Advertising by Marriott
- 3/5
Also, the hotel advertised free parking on Hotels.com, but were told it was now $10/15 a night. False Advertising by Marriott
- 3/5
Needs work
- 3/5
Needs work
- 3/5
Not the best mariott property ive stayed. Breakfast was disappointing. Bathroom had liner that weren’t long enough causing water to spray outside the tub and making the bathroom slippery.
- 3/5
Not the best mariott property ive stayed. Breakfast was disappointing. Bathroom had liner that weren’t long enough causing water to spray outside the tub and making the bathroom slippery.
- 3/5
The parking fee was a surprise
- 3/5
The parking fee was a surprise
- 4/5
Clean, comfortable accommodation. Friendly, efficient staff. Ok breakfast. Not happy that they started charging $10 for parking. Used to be free. Reasonably priced and I got a great deal on a King Suite through Expedia.
- 4/5
Clean, comfortable accommodation. Friendly, efficient staff. Ok breakfast. Not happy that they started charging $10 for parking. Used to be free. Reasonably priced and I got a great deal on a King Suite through Expedia.
- 2/5
First off on hotels.com it says parking was free. They tried to charge for parking before i mentioned that online it said it was free. They did honor the free parking then. Then no keys in the entire hotel worked. We had to have a worker let us into our room every time we left. They showed us a way we could keep our door open without it locking but I’m sorry I’m not going to do that. The tub in the room would not drain well and there was a ton of water over your ankles while showering. It’s not fun taking a shower like that. the pictures online look nice, but I would find another hotel to stay at as there are plenty in the area.
- 2/5
First off on hotels.com it says parking was free. They tried to charge for parking before i mentioned that online it said it was free. They did honor the free parking then. Then no keys in the entire hotel worked. We had to have a worker let us into our room every time we left. They showed us a way we could keep our door open without it locking but I’m sorry I’m not going to do that. The tub in the room would not drain well and there was a ton of water over your ankles while showering. It’s not fun taking a shower like that. the pictures online look nice, but I would find another hotel to stay at as there are plenty in the area.
- 5/5
Great breakfast
- 5/5
Great breakfast
- 5/5
- 5/5
- 5/5
It was a very nice place and nice staff also they were soo kind and friendly too I love the place
- 5/5
It was a very nice place and nice staff also they were soo kind and friendly too I love the place
- 4/5
Clean and service is timely
- 4/5
Clean and service is timely
- 4/5
Ok location
- 4/5
Ok location
- 5/5
Nice easy upgraded me to a suite bc my room was sold out
- 5/5
Nice easy upgraded me to a suite bc my room was sold out
- 5/5
(Be advised there are rooms below the main level.)
- 5/5
(Be advised there are rooms below the main level.)
- 4/5
The whole day went well, except for somebody setting off fire crackers at four in the morning. However, that is not the hotel’s fault!
- 4/5
The whole day went well, except for somebody setting off fire crackers at four in the morning. However, that is not the hotel’s fault!
- 4/5
Clean good next to everything
- 4/5
Clean good next to everything
- 3/5
The lobby area was clean and breakfast was decent. The breakfast consisted of eggs, bacon or sausage, waffles, and oatmeal, fruit, bagels, and juice, water, and coffee. The beds were very uncomfortable. I thought we'd have a good refresh during our visit but that was not the case. I had to ask for toilet paper at front desk. It's a decent hotel for a day but not for several days.
- 3/5
The lobby area was clean and breakfast was decent. The breakfast consisted of eggs, bacon or sausage, waffles, and oatmeal, fruit, bagels, and juice, water, and coffee. The beds were very uncomfortable. I thought we'd have a good refresh during our visit but that was not the case. I had to ask for toilet paper at front desk. It's a decent hotel for a day but not for several days.
- 4/5
Didn’t like having to pay for parking; this was one attribute we liked for staying here in the past. The oatmeal was watery, in the past it was prepared well.
- 4/5
Didn’t like having to pay for parking; this was one attribute we liked for staying here in the past. The oatmeal was watery, in the past it was prepared well.
- 4/5
Hotel need to be updated
- 4/5
Hotel need to be updated
- 5/5
Location was not too far from home, quiet and very convenient.
- 5/5
Location was not too far from home, quiet and very convenient.
- 3/5
Room was clean, but the refrigerator was not cool enough. I needed to use printer, but it did not work.
- 3/5
Room was clean, but the refrigerator was not cool enough. I needed to use printer, but it did not work.
- 3/5
Shower rod was too high curtain barely stayed in the tub they charge for wifi and parking and it’s not written anywhere. Pool was closed, no warning about it no compensation for the inconvenience temperature was around 99 breakfast was good privacy curtain in the room was of the hanger so light came in tv remote didn’t work maintenance guy caught an attitude have to press buttons really hard to work office chair doesn’t have wheels got to drag it around common hallways really needed a vacuum and the carpet stretched we were there from Saturday to Tuesday and it wasn’t vacuumed overall it was a good stay but they need to pay attention to details
- 3/5
Shower rod was too high curtain barely stayed in the tub they charge for wifi and parking and it’s not written anywhere. Pool was closed, no warning about it no compensation for the inconvenience temperature was around 99 breakfast was good privacy curtain in the room was of the hanger so light came in tv remote didn’t work maintenance guy caught an attitude have to press buttons really hard to work office chair doesn’t have wheels got to drag it around common hallways really needed a vacuum and the carpet stretched we were there from Saturday to Tuesday and it wasn’t vacuumed overall it was a good stay but they need to pay attention to details
- 1/5
This property was a nightmare and continues to be a nightmare as I have still not been refunded for the night we DID NOT STAY because the beds in the basement (yes the room was in a besement) were infested with BED BUGS!! Thankfully, I had not brought any personal affects into the room prior to discovering the bed bugs. DO NOT STAY HERE!!!
- 1/5
This property was a nightmare and continues to be a nightmare as I have still not been refunded for the night we DID NOT STAY because the beds in the basement (yes the room was in a besement) were infested with BED BUGS!! Thankfully, I had not brought any personal affects into the room prior to discovering the bed bugs. DO NOT STAY HERE!!!
- 5/5
Clean property
- 5/5
Clean property
- 2/5
When i arrived the room i reserved wasnt available fine i wss offered to other rooms but only needed one so i went with the single king amd pull out but i was also told at my checkin that my rate would be discounted to accomodate me since what i reserved i didn't get checked out on sunday the young lady wasnt nice at all had no clue and asking me who i spoke to as if she didnt know who relieved her on friday after her day shift so there was no communication and neither did i receive a discount for the inconvenience
- 2/5
When i arrived the room i reserved wasnt available fine i wss offered to other rooms but only needed one so i went with the single king amd pull out but i was also told at my checkin that my rate would be discounted to accomodate me since what i reserved i didn't get checked out on sunday the young lady wasnt nice at all had no clue and asking me who i spoke to as if she didnt know who relieved her on friday after her day shift so there was no communication and neither did i receive a discount for the inconvenience
- 5/5
Exactly what we needed. Staff were great.
- 5/5
Exactly what we needed. Staff were great.
- 3/5
We liked the mostly friendly staff. The suite was nice and big. The sheets didn't fit the bed properly and the breakfast was the same everyday.
- 3/5
We liked the mostly friendly staff. The suite was nice and big. The sheets didn't fit the bed properly and the breakfast was the same everyday.
- 3/5
The room was good but the pool was closed and they charge for parking.they do provide breakfast but it’s not the best.
- 3/5
The room was good but the pool was closed and they charge for parking.they do provide breakfast but it’s not the best.
- 4/5
It was very clean, staff very nice and helpful. Only thing I didn’t like was we had to pay $10 per night to park.
- 4/5
It was very clean, staff very nice and helpful. Only thing I didn’t like was we had to pay $10 per night to park.
- 1/5
I was not able to check in so I didn’t stay at the property. The advertisement listed an indoor pool. That’s the reason I picked that location because of the indoor pool. The pool was closed indefinitely
- 1/5
I was not able to check in so I didn’t stay at the property. The advertisement listed an indoor pool. That’s the reason I picked that location because of the indoor pool. The pool was closed indefinitely
- 4/5
I liked a lot about the hotel. The only drawback was the pool and hot tub were closed all 4 days, despite staff saying it would open "tomorrow" every day. That was a big reason I chose to stay there, so that was disappointing. But everything else was great!
- 4/5
I liked a lot about the hotel. The only drawback was the pool and hot tub were closed all 4 days, despite staff saying it would open "tomorrow" every day. That was a big reason I chose to stay there, so that was disappointing. But everything else was great!
- 4/5
My stay was good. I was surprised about having to pay for parking, though.
- 4/5
My stay was good. I was surprised about having to pay for parking, though.
- 4/5
We had to wait 2 hours to get the room. We were compensated by getting a late checkout complementary.
- 4/5
We had to wait 2 hours to get the room. We were compensated by getting a late checkout complementary.
- 5/5
So everything turned out great. Customer service was awesome. Overall a great experience.
- 5/5
So everything turned out great. Customer service was awesome. Overall a great experience.
- 4/5
The hotel room was spacious and clean. The hotel is tucked in between apartment buildings. A little hard to get to. However the customer service is exceptional.
- 3/5
The pool/ jacuzzi was not available the entire 3 nights of my stay. Very disappointing
- 5/5
Breakfast was more than adequate and re-supplied promptly.
- 5/5
Nice staff, good breakfast, awesome mattress, quiet great location
- 4/5
Everything was great except the pool was out of service.
- 4/5
Front desk service eas wonderful. Hotel is older but well kept. Breakfast ok.
- 4/5
Nice hotel & nice employees
- 4/5
The only issue we had was the pool was closed. One of the main reasons we picked that location was for the pool. The breakfast selections are very good.
- 5/5
Overall good esp. breakfast!
- 4/5
The property was nice. Pool was closed. Very small pool, only 4 feet. That was the only negative.
- 1/5
There is no description when you book telling you this will be basement level and the view is a wall. It was like a grave. I'm not sure about the quality of air in that level because I got crazy allergic reaction of sneezing, running nose red eyes which is went away when I went to target (nearby) to get antihistamine meds.
- 5/5
Hotel was nice. Everyone was nice but one staff was nasty she’s Asian women that works overnight. Besides that everything was good.
- 5/5
Enjoyed my stay will stay again
- 5/5
Good stay
- 4/5
The property was nice. The only downfall was that the pool water was so cold,the kids couldn’t even tolerate it. So the hot tub was the best option.
- 5/5
I have been many times in this hotel. I love it! It's clean, quiet, convenient and the staff is kind and helpful.
- 5/5
Clean, conveniently located and great buffet selection. Will stay there again when I am in the area
- 4/5
Nice staff, very welcoming!
- 4/5
Clean, comfortable accommodation. Easy check-in. Pleasant staff. Comfortable bed. Good value for the money. Free parking. Breakfast was just ok. We stayed in a King Suite. The separate sitting area was very nice.
- 2/5
staff is excellent, i had to change rooms 3 times because 1. refrigerator not working and bugs inside 2. tv did not work 3. room smelled like mildew i will not go back to this location ever again. however the staff was very nice and helpful. it was not their fault.
- 4/5
All good
- 2/5
Unfortunately this hotel allows room parties. Noise all night. Inappropriate behavior in the hot tub that thankfully didn't go far enough for the kids to notice. Other small issues remote did not work for the TV in front of the beds and an air conditioner that needs service. The woman who checked us in was wonderful though.
- 5/5
Staff and rooms are amazing
- 3/5
Lots of noise in common hall area's and also felt like walls between rooms were paper thin.
- 3/5
All the staff was nice and professional. Grace in particular was super friendly and helpful. The hotel seems to be a popular choice, there were many families staying there. My only "complaints" are the pool heater was broken so the pool was freezing cold. We booked this hotel because of the pool so that was disappointing. Also the last day of our stay the guest in the room above us were very loud, jumping, banging, etc.
- 4/5
Staff was definitely a 10/10 super helpful very nice and kind. My only issue was the pool temperature. It was super cold we was told multiple times that the pool guy would come and heat the pool and the whole 4 days we was there nobody came to fix the issue. Also I think the hot tub needs a DEEP cleaning . Other than those 2 things this place is a 10/10 and I will be booking with them next time I’m in the area. And when I tell you Richmond hwy is so nice they have stores all up in down that strip lol that’s what me and my aunt called it. So many restaurants and shopping in that area. And I mean it’s in walking distance.
- 4/5
Family trip to DC , to enjoy the sites. Room was comfortable and clean. Staff was friendly.
- 4/5
The beds were comfortable, as were the pillows. The pool was cold, but the hot tub was enjoyable. The eggs at breakfast were good and the oatmeal had a lot of fun toppings (coconut shavings, nuts & seeds, chocolate chips, banana chips, brown sugar, etc.) to add.
- 3/5
Coach was filthy
- 5/5
Everything was great but don’t be so stingy with the towels at the pool.
- 4/5
Room was clean and spacious. Only down side was the pull out sofa bed was very small.
- 2/5
We would not stay at this hotel again. The bathroom toilet ran nonstop because the handle wasn’t working properly. Cleanliness was ok. We didn’t feel safe where the hotel was located and difficult to get to area where restaurants that we wanted to go to for dinner. McDonald’s that we went to by the hotel had homeless man inside the restaurant asking to buy him food multiple times inside the restaurant when we were ordering and standing very close to us when asking to buy him food. Felt very unsafe due to this.
- 5/5
Very nice and clean hotel, the pool and jacuzzi were open and our room was spotless. Great location :)
- 4/5
The property was great and the staff were all very kind. We did have a dirty washcloth hanging in our shower. However, everything else was great!
- 5/5
Excellent location, clean and exceptional breakfast!!!
- 5/5
Front Desk staff were exceptional.