Red Roof Inn & Suites Albany, GA

I

Good location for where I was trying to go Everything the water had an odor the tub had rust the paint was chipping off the walls there were bugs in the rooms

I will never ever ever choose this place again I spend the night with the homeless an be more comfortable an relax

Friendly staff, clean room, hot water and basic breakfast. Dog friendly was a plus.

I was unable to staff due to a staff member checking someone in under my name!

Staff was very rude, especially the woman working in the front desk, unprofessional and extremely prejudice!!!!!

The location There was mold in the bathroom, manager did not want to give me a refund- and still hasnt a month later.

Location Cleanliness

It was dirty and really dusty

Cleanliness was awful

Roaches in room

The room felt dated and worn. But like I said it serves its purpose.

Yes, could yave been bit more attention to cleanliness in bathroom

I’ve bucket was in the bathroom there was mold in the shower sink was leaking toilet dirty dont ever go there even if you need some sleep stay far away from Red Roof Inn

Bathroom had mold, the bedding was dirty, the staff was unprofessional, the whole building had a bad mold smell

Htrat

The area was convenient and quiet I recently stayed at Red Roof Inn Albany GA and unfortunately had a very poor experience. The cleanliness of the rooms was unacceptable,there appeared to be mold, the bathroom was not properly cleaned, and the bedding looked stained and unhygienic. The air conditioning worked inconsistently, which made the stay uncomfortable. Breakfast was also disappointing. Although it was included through my rewards booking, there was little to nothing available, and the only item I received (a banana) was rotten. Overall, this location did not meet basic standards for cleanliness or comfort. I would not recommend staying here.

Staff were nice and room was clean, nothing else about this property would be recommended. It said free breakfast, which consisted of just a waffle and juice in a gallon jug. Extremely poor security. Kids running in the hallway, kicking doors and throwing food etc

No breakfast staff was usless

First time was good, but second time coming here was not to good. Check in was great no problem walk in the room it looked clean after checking out but was to busy to stay in until the next night from being so busy from the long drive and working. I WENT TO SLEEP AND WOKE UP THE NEXT MORNING BEING ATTACKED BY FLEAS. Yes I reported it to the front desk and still waiting for a response. So with that being said I’m so upset.

Everything was clean staff was friendly. Everything was great.

Nothing How I already had paid for my room and they has nun available and they didn't refund my money back

Light shine inside my room from outside my window and lights from the hallway shined under my door. Lite sleeper, needed more darkness. Overall it was a good experience

Clean Nice and clean

The slummiest property I ever stayed to! I had heard from colleagues that this was a good property, but no it wasn’t pleasant at all! The outdated look of the hotel; it needs to be remodeled! The back of the toilet was filthy and that told me everything I needed to know!

The lady that check me in was so nice The room was clean

It was convenient and fresh Sometimes to much noise from others staying in the hotel

Please read reviews before you book.

Dedra the front desk clerk was very nice The manager Latoya was very rude, I mean just very disrespectful. She came beating on the door at 12:15am talking about she smelled smoke coming from our room, besides the fact that I don't smoke, the smell of marijuana could be smelled all down the hallway. She said she smelled smoke and it was coming from my room and so I had 10mins to leave the property. So at 12:30 at night I had to pay a Lyft to take me to another motel where it cost me another $100. By far the absolute worst experience I've ever had at a motel. I will definitely be steering people away from red roof inn.

Yes

The telephone didn't work

Stairs, poor breakfast

Location Cleanliness, breakfast hours,

Nother The bathroom was not clean roaches in the bathroom and dresser drawer , telephone did not work shaking my head

Bathroom wasn't cleaned urine on toilet seat and sink wasn't working well and pillow cases had stains on them.

The room wasnt clean. There was not a ironing board and the iron didn't work. There was a large cockroach in the bathroom under the sink. The shower was clean. I have stayed in several hotels/motels while traveling and this was one of the worst locations that I have stayed at.

I was impressed. My room was clean and smelled clean. The only flaw was the lack of curtains and the blinds were damaged so the sun shined right through. I would stay again

Room needed repairs; hole in wall and hvac cover off but all together was a nice stay.

The room had roaches in it , and also a spider was crawling on the bed , mold in the showers as well. Bathroom door was broken

Just needs some updating new linens & a better breakfast

I didn't even stay I didn't check in and was charged full price.

I didn't even stay I didn't check in and was charged full price.

Staff was nice, room was a mess.

Staff was nice, room was a mess.

Convenient Bathroom needed repairs, but functional.

The room was not very clean, walls look like they patched big holes, went for breakfast and the dining area was closed

The room smelled musty The phone didn't work. Mold in the shower and around the base of toilet. The water pressure extremely low. The washcloths were dingy and raggedy. The TV remote didn't work. The bathroom floor wasn't cleaned. The clerk that worked Sunday morning was less than pleasant. The clerk that worked Saturday night that had the blonde hair was very nice.

Nothing It had mold in the room prostitutes outside the hotel

The bathroom floor and tub definitely need to be upgraded. The sheets and pillows should be replaced, as they did not feel fresh or up to standard. I will say the staff was good and professional, which I appreciated. However, I did not like that there is a $25.00 fee for early check-in. That was disappointing.

The bathroom floor and tub definitely need to be upgraded. The sheets and pillows should be replaced, as they did not feel fresh or up to standard. I will say the staff was good and professional, which I appreciated. However, I did not like that there is a $25.00 fee for early check-in. That was disappointing.

The first room A/C went out but was moved to another room wit no problem.

Hotel was fine - staff horrible. Housekeeper propositioned my husband - that’s right - PROPOSITIONED my 73 year old husband !! First, she asks if he’s checking out then asks him to tip her!! After walking in the room while my husband gathered things to check out - she’s scanning the room as if she is going to rob him - pulls her pants down and asks “do you want some of this?” What?? He replied “no thank you.” On her way out of the room she drops her pants again and says “you sure you don’t want some of this?” He asked her to leave. Next the front desk employee or manager comes to the room and says the housekeeper told her he was stealing things out of the room. WHAT?? Supposedly he took a cover from the couch. He told her if he had it was an honest mistake and he would be glad to check the car. He found it - it was gathered up with my son’s clothes - and he apologized. The clerk told him he needed to leave. Again, WHAT?? He asked her why she was treating him so rudely and she made a comment about him causing trouble. He had not reported the housekeeper - he didn’t want her to lose her job over an obvious need for money - but at this point, with the rude manager, he asked if she was aware of the maid propositioning him. Evidently this was the reason HE was causing trouble!! After talking with her for a few more minutes, he left the hotel on cordial terms with the manager - so he thought. He went back later to retrieve his phone charger left in plug in the room - a different manager on duty - whom he remembered from 2 weeks earlier when he and my son stayed one night there. When she looked up his room # she said, I heard there was an incident, what happened ? - there’s a note to ban you from future reservations!! Are you kidding me??

I book a room online paid for it get to the hotel and they tell me they don’t have any more rooms and I haven’t been refunded

I book a room online paid for it get to the hotel and they tell me they don’t have any more rooms and I haven’t been refunded

Clean room and etc

Clean room and etc

Thank you i had a very nice time

Thank you i had a very nice time

Everything

Everything

Room

Room

They mention that they offer breakfast, but it's actually very bad, or rather, they don't really have any, and the condition of the shower is not very pleasant.

They mention that they offer breakfast, but it's actually very bad, or rather, they don't really have any, and the condition of the shower is not very pleasant.

Exactamente

Exactamente

The bathrooms were worn down badly and not tidy... we were killing roaches that crawled out of the sofa b ed and up the walls of the bathroom... We were already drained becauae of the drive and being their for a funeral. We dealt with our room but ny parents first room would not get warm so we did have to change their room the second room heated better but still was not pleasant.

The bathrooms were worn down badly and not tidy... we were killing roaches that crawled out of the sofa b ed and up the walls of the bathroom... We were already drained becauae of the drive and being their for a funeral. We dealt with our room but ny parents first room would not get warm so we did have to change their room the second room heated better but still was not pleasant.

Great

Great

Staff was courteous, quiet area large room

Staff was courteous, quiet area large room

Yes everything was great as usual

Yes everything was great as usual

Staff was nice. Rooms were very outdated

Staff was nice. Rooms were very outdated

Room clean but spartan, tiny bathroom, no chairs or other means of laying out clothes, tv impossible. Key cards became inactive upon return from breakfast room, locking us out in 15° weather. Manager acted as if it was our fault

Room clean but spartan, tiny bathroom, no chairs or other means of laying out clothes, tv impossible. Key cards became inactive upon return from breakfast room, locking us out in 15° weather. Manager acted as if it was our fault

The room was ok bathroom wasn’t clean had to clean it myself and it was a odor in the building

The room was ok bathroom wasn’t clean had to clean it myself and it was a odor in the building

The staff was friendly and made me feel welcome. My room was clean and smelled good.

The staff was friendly and made me feel welcome. My room was clean and smelled good.

Mold in the shower all over the roof. When told them they sounded like it didn't matter. When we have breathing problems.

Mold in the shower all over the roof. When told them they sounded like it didn't matter. When we have breathing problems.

Just needs to be more clean and get rid of the mold in the bathroom

Just needs to be more clean and get rid of the mold in the bathroom

Breakfast ok need meat to it.

Breakfast ok need meat to it.

Great rooms

Great rooms

The hotel was dirty and run down.

The hotel was dirty and run down.

Dirty room, mold in shower, extremely limited breakfast,

Dirty room, mold in shower, extremely limited breakfast,

Staff was ok nice and helpful but rooms are dated and dirty mold on walls and ceiling bathroom horrible renovation is much needed

Staff was ok nice and helpful but rooms are dated and dirty mold on walls and ceiling bathroom horrible renovation is much needed

They canceled my room reservation without my knowledge and I only found out that it was canceled because I wanted to update the dates. The site was still trying to pull money after I was told the reservation was canceled. Also, apparently it had been canceled for days.

They canceled my room reservation without my knowledge and I only found out that it was canceled because I wanted to update the dates. The site was still trying to pull money after I was told the reservation was canceled. Also, apparently it had been canceled for days.

This was by far the dirtiest most run down hotel I’ve ever stayed in. They need to fire whoever is cleaning the rooms. It’s also extremely outdated. I would only book at this hotel again if I was absolutely desperate.

This was by far the dirtiest most run down hotel I’ve ever stayed in. They need to fire whoever is cleaning the rooms. It’s also extremely outdated. I would only book at this hotel again if I was absolutely desperate.

The television and wireless didn't work at all

The television and wireless didn't work at all

Staff

Staff

It was ok for a $97 room 5/10

It was ok for a $97 room 5/10

Room was in very poor condition, no blinds on the windows, towels small and thin, looked like some huge water stains on the ceiling and in the bathroom. Light fixtures were in poor condition. Floor looked dirty

Room was in very poor condition, no blinds on the windows, towels small and thin, looked like some huge water stains on the ceiling and in the bathroom. Light fixtures were in poor condition. Floor looked dirty

This place is in need of serious renovation or it should close. Rust was everywhere. The faucet was not screwed down. Hair was on the floor. Hallway smelled of Marijuana. Will not stay there again.

This place is in need of serious renovation or it should close. Rust was everywhere. The faucet was not screwed down. Hair was on the floor. Hallway smelled of Marijuana. Will not stay there again.

Breakfast was underwhelming

Breakfast was underwhelming

The shower was very loud the room had a very sour smell to it. The breakfast was very limited. The hotel is old and needs improvements

The shower was very loud the room had a very sour smell to it. The breakfast was very limited. The hotel is old and needs improvements

Clean

Clean

Front desk warned me not to park at the far end of the hotel for risk of burglary. Bathroom was worn, dingy, towels were rough enough to use as sand paper. Flooring in the room was gapped and uneven collecting dirt and grime. Table surfaces were sticky and felt unclean. The curtains were cheap and could not blockout the intense light from the lights in the parking lot aka the crime deterrent!

Front desk warned me not to park at the far end of the hotel for risk of burglary. Bathroom was worn, dingy, towels were rough enough to use as sand paper. Flooring in the room was gapped and uneven collecting dirt and grime. Table surfaces were sticky and felt unclean. The curtains were cheap and could not blockout the intense light from the lights in the parking lot aka the crime deterrent!

The room cold use a little updating. It also had a moldy smell

The room cold use a little updating. It also had a moldy smell

Breakfast was hardly there. Tub had ring in it.

Breakfast was hardly there. Tub had ring in it.

The front desk Clerk Adam was such a gem he was very pleasant and professional made me and my family feel very comfortable and Welcomed very clean and quiet property will be back again just for leisure Thank you Adam

The front desk Clerk Adam was such a gem he was very pleasant and professional made me and my family feel very comfortable and Welcomed very clean and quiet property will be back again just for leisure Thank you Adam

Saturday morning I went to see what was on the menu for the continental breakfast. The only things that were offered was waffles, cold cereal, and bananas. I returned to the front desk regarding the remote control and was given one that worked. Unfortunately, the closed captions were on and I couldn’t remove it. The manager had to come in a reprogram the remote to remove it. The beds were comfortable and the location was idea.

Saturday morning I went to see what was on the menu for the continental breakfast. The only things that were offered was waffles, cold cereal, and bananas. I returned to the front desk regarding the remote control and was given one that worked. Unfortunately, the closed captions were on and I couldn’t remove it. The manager had to come in a reprogram the remote to remove it. The beds were comfortable and the location was idea.

Breakfast badly needs an upgrade--all that was available was cereal and waffles (with no butter!). Add yogurt with fruit, pastries, bananas, hard-boiled eggs.

Breakfast badly needs an upgrade--all that was available was cereal and waffles (with no butter!). Add yogurt with fruit, pastries, bananas, hard-boiled eggs.

Mold all in the room and nasty tub, was moved to another room that had water coming from out the floor.

Mold all in the room and nasty tub, was moved to another room that had water coming from out the floor.

Towels are old and itchy the room smelled off almost dingy

Towels are old and itchy the room smelled off almost dingy

Great place

Great place

Review: Our stay was absolutely terrible. The rooms were dirty and smelled like mildew—there’s clearly a serious mold issue throughout the building. My brother’s room was entered by staff, and all his full Coke cans were stolen. Shockingly, the fridge was refilled the next day with bottles of Coke like nothing happened—completely unacceptable. To make matters worse, I had my 150-pound disabled dog with me and was forced to carry him and all our luggage up the stairs because the hotel has no elevator. The hotel is not accessible and extremely inconvenient. My brother and his two workers also had a horrible experience. The “breakfast” consisted of cereal only—this place is not what it advertises and should honestly be shut down for health and safety reasons. Avoid this hotel at all costs.

Review: Our stay was absolutely terrible. The rooms were dirty and smelled like mildew—there’s clearly a serious mold issue throughout the building. My brother’s room was entered by staff, and all his full Coke cans were stolen. Shockingly, the fridge was refilled the next day with bottles of Coke like nothing happened—completely unacceptable. To make matters worse, I had my 150-pound disabled dog with me and was forced to carry him and all our luggage up the stairs because the hotel has no elevator. The hotel is not accessible and extremely inconvenient. My brother and his two workers also had a horrible experience. The “breakfast” consisted of cereal only—this place is not what it advertises and should honestly be shut down for health and safety reasons. Avoid this hotel at all costs.

The rooms had mold everywhere in the rooms. I had to go buy my own clean products & bedding to feel comfortable enough to sleep there.

The rooms had mold everywhere in the rooms. I had to go buy my own clean products & bedding to feel comfortable enough to sleep there.

Outdated cleanliness was ok staff were great.

Outdated cleanliness was ok staff were great.

Outdated. Cleanliness was ok. It was booked for work and done what was needed.

Outdated. Cleanliness was ok. It was booked for work and done what was needed.

First the rooms were not cleaned well at all . The linen was stained and old . Shower barely sprayed out water due to being clogged. Towel were hard and old . The breakfast was non existent . Coffee waffle and a banana . Lobby was a construction staging area . I have stayed here before . It has plummeted in quality .

First the rooms were not cleaned well at all . The linen was stained and old . Shower barely sprayed out water due to being clogged. Towel were hard and old . The breakfast was non existent . Coffee waffle and a banana . Lobby was a construction staging area . I have stayed here before . It has plummeted in quality .

The staff was very friendly and check in went smoothly. Now, for the not so good part. The shower had black mold, the electrical outlets did not work in the bathroom so I could not use the hair dryer. The outlets by the couch area did not work either. There were no dog poop bags in the outside area. Thank you. Melinda Wenderlein

The staff was very friendly and check in went smoothly. Now, for the not so good part. The shower had black mold, the electrical outlets did not work in the bathroom so I could not use the hair dryer. The outlets by the couch area did not work either. There were no dog poop bags in the outside area. Thank you. Melinda Wenderlein

I didn’t like it im sorry..

I didn’t like it im sorry..

The lamps in the room had chewed up gum inside of it the walls was so dirty the ac vent is so nasty room needs a deep cleaning or maybe some new housekeeping

The lamps in the room had chewed up gum inside of it the walls was so dirty the ac vent is so nasty room needs a deep cleaning or maybe some new housekeeping

Descent place to stay. Could definitely use some renovations.

Descent place to stay. Could definitely use some renovations.

a work trip

a work trip

Decent place front desk people very friendly.

Decent place front desk people very friendly.

Shower pressure sucks!!!

Shower pressure sucks!!!

No complaints

No complaints

The property online showed it was well kept and nicely updated. The room costed almost 100 dollars for just one day. There was mold in the bathroom and several things were broken in the room. Parking is odd and rather limited. The property is not in the best location but it did ok for a one night stay. Some rooms were being painted at the time of my stay but the property itself could really use a remodel. I would not stay again.

The property online showed it was well kept and nicely updated. The room costed almost 100 dollars for just one day. There was mold in the bathroom and several things were broken in the room. Parking is odd and rather limited. The property is not in the best location but it did ok for a one night stay. Some rooms were being painted at the time of my stay but the property itself could really use a remodel. I would not stay again.

The staff was very nice and willing to help. The property was in great condition and felt homely. But the towels, facecloths etc…looked old and used already. So if it wasn't for that, I’d give them a perfect score.

The staff was very nice and willing to help. The property was in great condition and felt homely. But the towels, facecloths etc…looked old and used already. So if it wasn't for that, I’d give them a perfect score.

👍

👍

The room looked clean till I put on my white socks a walked on the floor. The didn’t mop my socks were brown. An the shower had mold

The room looked clean till I put on my white socks a walked on the floor. The didn’t mop my socks were brown. An the shower had mold

I'm not sure what would take you to Albany, GA but this place wasn't bad. It wasn't good but not bad.

I'm not sure what would take you to Albany, GA but this place wasn't bad. It wasn't good but not bad.

I gave a 1 star because you had to give something to leave a review. They actually deserve a minus 10. I booked my room 2 months in advance for a graduation. I drive 4 hours only to be given a dirty room . Food on the skirt of the bed , dirty floors, bathroom sink was dirty, smelled awful, no clean bath towels. When asked to switch rooms the night auditor called the owner. Because they were over booked they could only refund my money. No other hotels had vacancies and they had no one that could clean the room. So I had to drive back to my home 3 hours and drive back to Albany for a 9AM college graduation of my granddaughter. My daughter also had 2 rooms both were not clean. The worse of the 2 she cancelled and covered the bed with towels to sleep on. She had to place a towel in the bathtub to use it. dead insets were on the floor and in the bathtub.This is unacceptable and will be given to the Better Business Bureau and Health Department.

I gave a 1 star because you had to give something to leave a review. They actually deserve a minus 10. I booked my room 2 months in advance for a graduation. I drive 4 hours only to be given a dirty room . Food on the skirt of the bed , dirty floors, bathroom sink was dirty, smelled awful, no clean bath towels. When asked to switch rooms the night auditor called the owner. Because they were over booked they could only refund my money. No other hotels had vacancies and they had no one that could clean the room. So I had to drive back to my home 3 hours and drive back to Albany for a 9AM college graduation of my granddaughter. My daughter also had 2 rooms both were not clean. The worse of the 2 she cancelled and covered the bed with towels to sleep on. She had to place a towel in the bathtub to use it. dead insets were on the floor and in the bathtub.This is unacceptable and will be given to the Better Business Bureau and Health Department.

The check in staff was helpful. The hotel is two stories, however there is no elevator. No pool. There is very limited seating in the lobby area, so it really does not accomodate group eating. The breakfast offered is very limited. The rooms are old moldy and we saw bugs. The bathrooms are very outdated and feels unclean because of the wear and tear.

The check in staff was helpful. The hotel is two stories, however there is no elevator. No pool. There is very limited seating in the lobby area, so it really does not accomodate group eating. The breakfast offered is very limited. The rooms are old moldy and we saw bugs. The bathrooms are very outdated and feels unclean because of the wear and tear.

Good place

Good place

I can’t

I can’t

The hotel DEFINITELY needs some updating. Again, i wasnt expecting 5 star. The bathroom needs some updating, the towels are paper thin and the perfect size for 13 yr old. There was rust around the shower drain as well as the fan in the bathroom. Housekeeping probably needs to be trained because the mirror in the bathroom was horrible, it looked like a 2 yr old cleaned it. The comforter on one of the beds had VISIBLE blood stains ( like the last person in the room fresh bllod stains). The room did have a mini fridge but the freezer part was frozen like it needs to be defrosted. The walls in the room are paper thin. I walked to the front desk and could clearly hear everything in every room as i walked by. The tv in the front lobby was so loud and played all night. Now on to this "BREAKFAST" They say is included. It LITERALLY is a waffle maker, half used ceral ( no it was not refilled. I went around 5 am to grab a cup of coffee. Came back at 8ish and the ceral looked the same) &, bananas. Oh and coffee. They have an entire area that lools like it could be a good space for a nice breakfast but they use it for storage. There isnt any oatmeal,grits, yogurt, bagel or anything that even the resembles a continental breakfast. So if you are thinking you will eat breakfast here, you better doordash it .

The hotel DEFINITELY needs some updating. Again, i wasnt expecting 5 star. The bathroom needs some updating, the towels are paper thin and the perfect size for 13 yr old. There was rust around the shower drain as well as the fan in the bathroom. Housekeeping probably needs to be trained because the mirror in the bathroom was horrible, it looked like a 2 yr old cleaned it. The comforter on one of the beds had VISIBLE blood stains ( like the last person in the room fresh bllod stains). The room did have a mini fridge but the freezer part was frozen like it needs to be defrosted. The walls in the room are paper thin. I walked to the front desk and could clearly hear everything in every room as i walked by. The tv in the front lobby was so loud and played all night. Now on to this "BREAKFAST" They say is included. It LITERALLY is a waffle maker, half used ceral ( no it was not refilled. I went around 5 am to grab a cup of coffee. Came back at 8ish and the ceral looked the same) &, bananas. Oh and coffee. They have an entire area that lools like it could be a good space for a nice breakfast but they use it for storage. There isnt any oatmeal,grits, yogurt, bagel or anything that even the resembles a continental breakfast. So if you are thinking you will eat breakfast here, you better doordash it .

Not a good breakfast variety and the service was not met for my disabled mother even though was told on the phone they would help her with extra things if needed but they never did. Plus found a roach in our room

Not a good breakfast variety and the service was not met for my disabled mother even though was told on the phone they would help her with extra things if needed but they never did. Plus found a roach in our room

The tube was cracked no smoke detector in the room and only stayed 1 night and didn't get a refund

The tube was cracked no smoke detector in the room and only stayed 1 night and didn't get a refund

EVERYTHING OK!!

EVERYTHING OK!!

Bathrooms had mold in the corner around the whole shower. The walls and window were so thin, you can hear everyone the whole night. Very noisy. Said “breakfast included”, breakfast was only cereal. Not even fruit or bread or anything. Very disappointing stay, definitely spend a little more money on a quality hotel if you want quiet, peace and good breakfast.

Bathrooms had mold in the corner around the whole shower. The walls and window were so thin, you can hear everyone the whole night. Very noisy. Said “breakfast included”, breakfast was only cereal. Not even fruit or bread or anything. Very disappointing stay, definitely spend a little more money on a quality hotel if you want quiet, peace and good breakfast.

I rate it a 4/10, breakfast need to better

I rate it a 4/10, breakfast need to better

The staff check in process was seamless and pleasant. However, walking to room noticed carpets needed vacuuming badly. Upon entering the room it smelled like urine or dirty mop. There was mold on the shower walls and corners were dirty. Dirt under the sheets as if someone put their dirty foot under the covers and linens weren’t changed. Dingy white towels. Dirt in and on window jam like never cleaned. Thick dust on lamps. Will NOT stay again!

The staff check in process was seamless and pleasant. However, walking to room noticed carpets needed vacuuming badly. Upon entering the room it smelled like urine or dirty mop. There was mold on the shower walls and corners were dirty. Dirt under the sheets as if someone put their dirty foot under the covers and linens weren’t changed. Dingy white towels. Dirt in and on window jam like never cleaned. Thick dust on lamps. Will NOT stay again!

Nice and clean

Nice and clean

Bed was clean and comfortable and air conditioner was quiet. Bathroom was missing a towel bar, hair drier was hanging off the wall. No phone to ask for another pillow, there were three on a king bed. We could hear neighbors. One banging on the door to wake someone up at 10:30 in the evening. Registration was easy and desk clerk polite. Breakfast was small.

Bed was clean and comfortable and air conditioner was quiet. Bathroom was missing a towel bar, hair drier was hanging off the wall. No phone to ask for another pillow, there were three on a king bed. We could hear neighbors. One banging on the door to wake someone up at 10:30 in the evening. Registration was easy and desk clerk polite. Breakfast was small.

I never showed up and checked in because of sickness and death in the family. Check with property and find out that I never checked in any thing that can be done because of this unique situation on the room payment would be greatly appreciated.

I never showed up and checked in because of sickness and death in the family. Check with property and find out that I never checked in any thing that can be done because of this unique situation on the room payment would be greatly appreciated.

Great

Great

The beds were clean but the hotel cancelled our reservation because we got in late. So we got charged the the no show fee and still had to pay for another room.

The beds were clean but the hotel cancelled our reservation because we got in late. So we got charged the the no show fee and still had to pay for another room.

The only reason

The only reason

Tweet was a great help with directing me to restaurant called King Claw. But felt safe.

Tweet was a great help with directing me to restaurant called King Claw. But felt safe.

I saw two roaches in the room .. And one of the person in charge of the night shift is very rude the breakfast is the simplest not even a complimentary bread I would never go back to that hotel

I saw two roaches in the room .. And one of the person in charge of the night shift is very rude the breakfast is the simplest not even a complimentary bread I would never go back to that hotel

Loud conversations in hallway, night desk supervisor was banging on a gest door down the hall asking them to open the door..

Loud conversations in hallway, night desk supervisor was banging on a gest door down the hall asking them to open the door..

This was one of the worst Red Roof hotels I've ever stayed in. I had to move during my stay because the water in the sink was draining very slowly and the jetted tub did not work. The front desk staff was unfriendly. I would never stay at this property again.

This was one of the worst Red Roof hotels I've ever stayed in. I had to move during my stay because the water in the sink was draining very slowly and the jetted tub did not work. The front desk staff was unfriendly. I would never stay at this property again.

Excellent customer service. Clean rooms and property. I definitely will book again.

Excellent customer service. Clean rooms and property. I definitely will book again.

Poor selection for breakfast

Poor selection for breakfast

Good customer service and nice room

The staff at the front desk were friendly. The room was dirty. Smashed bug on the wall, sticky stuff on the counter, and urine on the front of the toilet, dirt pilled in the corners and under the sink.

Breakfast was ridiculous, almost nothing and the coffee was like water, no coffee maker in the room......

Very little Breakfast, barely any options. There was NO Elevator either. Just terrible all around. I would nvr stay again!

I wouldn't stay there again. Towels and wash rags were dingy and hard. There was some dings in the walls and room doors.

While the property is a little outdated it could definitely be kept clean. The rooms were not serviced between visits as they should have been. Guest did not feel secure due to poor lighting and the door locks were not working properly.

We have been to this hotel a few times in the last few years. The room needed to be repaired. Alarm clock did not work, some of the lights did not work. Mold in the shower on the grout. Part of the secondary folding lock on the door was missing and the lock could not be used. We got to the property late and there were teenagers running around on the streets around the hotel. My family ran inside the hotel to avoid what was going on outside. We will not be returning.

Decent place for the price.

Could be better

Not good at all.The staff seems tp be friendly but lazy when it comes to cleaning

It felt veey welcoming as you walk in but the young gentlemen had to change my room 3x cause of the tv did not work,mold is very bad in the tub and my last room didn't have a telephone or alarm clock.I stayed there for 3 days and noone came to clean up the room at all.I asked for a mop and broom to clean the room myself.It was really awful especially when you are paying your earnings for a comfortable stay.

Thanks

Very spacious! The room was clean and the front desk person was very prompt!

Dirty sheets that smelled like arm pits Mold smell to the room Generally dirty room Dirty towels and wash cloths left from previous guest and folded with clean ones

Had mold in the first room , had to switch to another room

Always convenient location!

Never again to pay my money for a wet floor, just all bad…And I’m disable and I could have hurt myself very bad and I walk with a cane, and I will never spent my money at no Red Roof again..

I got perfect rest here!!! Thanks

Everything was perfect

Before coming to post here, I tried to have owners contact me but to no avail. If I could rate this 0 stars, I would! This hotel was disgusting! For starters, upon inspecting the beds, I discovered a big brown stain with hair under the mattress protector as shown. On the sheet on top of the protector, was a bug and pubic hair! Secondly, on the night , 10/26/24, we checked in, at 4:14AM, two women next door were arguing and starting fighting. The arguing then escalated to the hallway where I (and several others) had to open our doors. This got so out of hand that the police was called. They came and started banging loudly on the door. So for over an hour, we had to deal with that. The staff members and the customer service there are subpar and mediocre. I spoke to two people (one of which I sent pictures to) about my complaint and received half apologies with no sense of urgency or care. One being the night shift manager. My contact information was left TWICE so the owners could call me back but I have yet to receive a call. Stay away from the place especially if you have small kids!

Great stay

I would like to leave my review about the Red Roof Albany GA, the environment is terrible, very poorly maintained, the bathroom floor is filthy, the door safety lock is broken. The bath towels are of very poor quality! There is no smoke detector in the room, I will send photos of all this and put it on the internet, so that more people know about the poor quality of service and the poor quality of utensils provided!

Happy very comfortably

It was expensive but was not worth the price. The room was clean, the bed was comfy, but for almost $200 a night the room should have been better kept. You can tell it was in need of a remodel, water stains throughout room, walls had cracks, again the price didn't reflect what I received.

The smoke detector was covered with a plastic bag and there were too many roaches crawling around on the TV, sofa, window, desk and floor. I was so afraid of bringing them back home. For the amount of money I paid, I expected better conditions.

A lot of cosmetic issues. Two holes in the wall. Handle hanging off dresser. Two cracks in the shower that look like punch marks. Black mold in the shower. Black mold also seems to be on the ceiling in the shower. They changed the lock types and didn’t paint what the new lock didn’t cover. Towels and wash clothes need to be replaced. No longer white. We killed a few roaches. Coffee table look to be chewed up like I dog chewed at the bottom. Breakfast was limited and the drinks were already poured with no cover. Staff was okay. I took pictures of the major issues. I wouldn’t stay there again. It was a last min trip. I don’t think it was worth $80 / $100 with tax. More than $30/$35.

Staff was excellent. Software problems for checking in, but staff was polite and our transaction was handled with great professionalism.

Stayed at this hotel during the hurricane evacuation and unfortunately this was the closest available hotel from my home in Tampa, Florida. My 9 year old son and I stayed in room #201 and the conditions were horrendous. There was black mold growing all along the ceiling of the bathroom walls. The refrigerator iced up and the toilet was partially clogged so it worked minimally. I advised the front desk and was told the hotel was booked and that they would advise the manager. I never heard back and finally spoke with the manager at 4:30am the 2nd day when I checked out early because of the dangerous conditions. This was a serious health hazard especially for my son who has asthma. Absolutely shameful!!!!!!!!!

Checking in was easy and super quick

Poor parking. Back entrance not allowed to be used. Roosters crowing at 5 am. Staff working out a problem on billing rather than going to office.

Pleased with our stay

It could be a little cleaner according to my standards. The breakfast was just a cup of coffee and a snacks. Some eggs or ham and cheese would help alot a wouldn't brake the bank. Overall good experience. It served the purpose of the trip

Affordable, clean, well appointed room on our route. Excellent staff. Good wifi connection.

The bathrooms had mold in them. The wall between the sofa and bed area had mold all over it. Had to continually watch my grand kids so they wouldn’t touch it. It was during I storm, the only reason I stayed. I will never again

Needs an upgrade but everything was great

There was a used condom outside in the spot I parked got out of car there it was breakfast was a joke and the lady working Sunday at desk was rude the young lady that checked us in Saturday was very helpful pillows were flat super flat bed uncomfortable

Staff coming in your room without knockinh, and lighte went out for 4 hours no discounts we stayed up until 4 a.m.

The room was a nice big size. The room was fairly clean, except for the tub. The soap shelf had hair all over it!!! My husband fell getting in, due to the height of the side of the tub and there not being any threads to grip your step. That is dangerous! Other than that, we’d stay again.

Monday 8/19 Ron Redburn got in the shower started to shampoo his he fell. Well he jarred his neck. After sitting for awhile to be sure nothing was broken, we managed to get his 6'3 frame out of the tub and dryed, he played on the bed for awhile. I inspected the tub and the anti slip application was almost non existent. I went to the desk to file a accident report was told they don't have one!. I asked if I could write an explanation on my receipt for someone to sign . Lady who said she was the manager said she would not sign anything.. there was no remorse is he ok? , or I'm sorry. No one was wearing a name tag

The power went out for 5 hours had to sit outside cause it got so hot in the rooms

Mold

The property was very clean but we were disappointed with the breakfast. We were only there overnight to drop my Son off to college and were told there was breakfast from 5-9. There was really nothing there-not what we expected. No hot food or bagels, danish-etc.