Addison Suites

Friendly staff but the property was so old and not clean at all. There was a lot of ants in the restroom, mosquitoes and dead spider in the from. The sheet didn’t feel clean and there was a stain on the pillow and terrible sound every time after using the toilet. My baby woke up with insect bites on his leg and stomach. Breakfast was bad

Parking was convenient. Breakfast was bare minimum at best. Bedroom had a ceiling fan that couldn't be turned off. Room was clean. Location was near lots of restaurants. Stay wasn't terrible, wasn't great. For the price paid cant really complain.

No WiFi , dirty carpet everywhere, no eggs or meat for break feast . WiFi in the lobby but too weak to do zoom calls.

Everything is amazing. I love staying here.

Stated free breakfast. No breakfast.

We had an absolutely terrible stay. The pictures listed of the property do not match the rooms. The room was dingy and had bugs and ticks on the sheets. We tried to push past the issue but the staff charged us extra after already paying for our entire stay. We had to place a $100 deposit down even though again, the room was already paid for after checking in. This deposit wasn’t explained and wasn’t refunded even after staff mentioned that it would be. Overall I would’ve given this “hotel” a negative rating if I could.

Room had roaches and smelled awful.

No WiFi , no eggs for breakfast or meat for breakfast , no coffee because coffee machine was not working .

Furniture was old and ragged, very bare kitchen essentials. No bath mat or rug which was a slipping hazard. Lots of construction. Even had plastic taped over our windows and couldn't see outside or get sunlight

The stay was amazing room was very clean and comfortable. The area was very peaceful. Love it

Yeah, without any comps I probably will never stay here again..

Clean room.

Room clean a lot of parking nice kitchen

The set up of the property is very unique and cozy for a hotel, and the staff was very nice. My only complaints are that there were dead mushrooms that had grown out of the wood under the kitchen cabinets, and we found someone else’s flip flop hiding in the bedroom curtains. But aside from that, everything went well.

The hotel is run by Indians. There is a woman that works at the front desk, who is absolutely a sweetheart and helped me get into the right room however there is a man that hung up on me when I called him to let him know that we needed towels in our room, which I find absolutely disrespectful and unprofessional coming from a representative of a. hotel chain in one of the best areas in Dallas, which is Addison. I called him back because I knew that he was rude, and I can just tell in the tone of his voice that he was annoyed by such a simple request as wanting two towels and two washcloths. I don't know if I will be staying here again. The rooms are great and you definitely get what you pay for, but this customer service has to change. If you're going to come to America, you need to adopt a more. respectful attitude.

No hot breakfast and no ice machine.

This property is a massive bait-and-switch. The marketing materials are a complete lie; the reality is a dilapidated, poorly maintained, and unsanitary environment. Specific issues in my unit included: Structural Neglect: There was a large, jagged hole in the drywall where someone had cut into the wall and simply left it open. Unsanitary Conditions: There were squished bugs on the walls from previous guests that had never been cleaned off. The housekeeping standards are nonexistent. Broken Furniture: Cabinet doors had fallen off the wall units and were left leaning against the wall rather than being repaired or reattached. If the photos had accurately reflected the holes in the walls and the lack of basic cleanliness, I never would have booked this property. It is clear that management has zero pride in this business and is content to take guests' money under false pretenses. Expedia needs to delist this property immediately. It is a scam. SAVE YOUR VACATION: DO NOT STAY HERE, LOOK AND BOOK LITERALLY ANYWHERE ELSE.

The room was great, more like a small apartment feel then a hotel. Staff was friendly and location felt

The pictures advertised on this site must have been when they first opened. Our room was dirty, furniture was in poor condition and we did not feel comfortable sitting on the furniture other than the bed (even this was questionable). Maintenance came the first day while we were out and fixed a hole in the wall but left the trash on the floor. This trash was never cleaned up by anyone including housekeeping. I would avoid this place.

When we came back to the room in the middle of the day, the door was propped wide open and there was plastic on some of the furniture. We had our belongings unpacked and no one was in the room. Apparently workers were fixing the WiFi and painting the wall. No one informed us of this work. We did not fell comfortable staying another night and found new accommodations.

No hot shower and also to much noise in the room and the windows are not private to clear

WiFi doesn’t work, neither does TV in room. One receptionist pretty much accused me of not having a room, I got dropped off from Uber, guess he assumed I was a Bum, LAST place I would wander around, nothing works, coffee cold asf…

Jjj

They should take real pictures

The pictures that are posted are deceiving. The lobby is being renovated so it looks like the pictures. The rooms are horrible. My first room had bugs in the kitchenette, air conditioning unit was loud as if about to explode. And…Neighboring unit’s marajuana could smelled thru the vents. I was moved to a different room. Fridge was dirty. We saw a roach in the sink, the dishes were in the cabinet but dirty, no dish detergent. Hair on the floors. No broom. To top it off, no hot water!!! The water only got warm. Front desk told me to let it run 30-45 minutes before using it?!? To top it off, there was a strange man wandering n the parking lot asking for cigarettes as I was leaving one day. He appeared to be coming from the back of the property and was on his way out after asking me. Too much. In hind site, it may be best to look at reviews in other sites to see customer photos.

Overall, not super impressed, it was mostly clean, but I won’t be staying there again

Rooms not as clean as thought. Stains on carpets and walls. Musty smells

Food choices in the buffet kitchen were very limited. No butter, peanut butter etc for toast/bagels. Only strawberry jam. Apples only for fresh fruit and they were not fresh. No forks or spoons one day, only spoons another day. Pool was dirty, the whole week we were there not one staff attempted to clean. Kitchen floor in our room was not level, dips all over. Cupboards were falling off the cabinets. No spoons available in our room. Bathroom was very tiny. Couldn’t close the door. Bed was okay.

I didn't need to cook so I didn't look hard for pots and pans. There were plates and I'm owls and glasses though

Good

Our stay was pleasant and the property was clean and had convenience of full kitchen with refrigerator and microwave as well as cooktop range. The buffet was decent but lacked having any available plastic forks. The staff was friendly and accommodating.

The facilities lack maintenance, the areas are dirty, and there is no attention to detail.

I got a nice remodeled room, clean, nice conditions, comfy bed. Shower faucet needed some work, it was the oldest thing in the room. There was also a sealing fan right on top of the bed that was not able to shut down, front desk personnel came to check and they also were not able to do it. They were extremely polite and felt bad for not been able to help. Other than not been able to have a proper rest for the nights due to the fan noise and wind, I would recommend it and would go back.

Musty

Musty

Price, location, and full kitchen No wifi in room, cockroach in bathroom, loose shower handle, nonfunctioning tv in bedroom, no room cleaning during stay, no restocking of towels or soap, general condition of room

Price, location, and full kitchen No wifi in room, cockroach in bathroom, loose shower handle, nonfunctioning tv in bedroom, no room cleaning during stay, no restocking of towels or soap, general condition of room

The water in the hotel room was cold and I had reported it. wMade for a cold shower and shave. The breakfast was left over biscuit and gravy from the day before. The coffee was also left over from the day before and cold. In addition, the coffee maker in the room did not work and the electric plugs kept tripping the switch.

The water in the hotel room was cold and I had reported it. wMade for a cold shower and shave. The breakfast was left over biscuit and gravy from the day before. The coffee was also left over from the day before and cold. In addition, the coffee maker in the room did not work and the electric plugs kept tripping the switch.

I was sent to 3 different rooms. Was told not to unpack completely. Would be moving to tge best suite the following day. The next day after work. I go to front of hotel to get room. Signs on door hotel closed. Sorry for inconveniences. Thank god i had the number from initial day. Called number. Was met from same guy, only to be sent to a room with no hot water. Breakfast was never ready at times that were posted. Weight room wasnt open and never received room service. When i was told, room service was evry 2 day time s water. T

I was sent to 3 different rooms. Was told not to unpack completely. Would be moving to tge best suite the following day. The next day after work. I go to front of hotel to get room. Signs on door hotel closed. Sorry for inconveniences. Thank god i had the number from initial day. Called number. Was met from same guy, only to be sent to a room with no hot water. Breakfast was never ready at times that were posted. Weight room wasnt open and never received room service. When i was told, room service was evry 2 day time s water. T

WiFi and cable were not working and they were I. The middle of renovations. Would have been nice to know ahead of time

WiFi and cable were not working and they were I. The middle of renovations. Would have been nice to know ahead of time

Internet and cable was not working on the entire property. I was not informed of this at the time of booking and then it was too late to get refunded.

Internet and cable was not working on the entire property. I was not informed of this at the time of booking and then it was too late to get refunded.

The bathrooms were dirty. Towels were not replaced. The kitchen drawers were broken. The breakfast was terrible as the options were very limited. I would not recommend to anyone.

The bathrooms were dirty. Towels were not replaced. The kitchen drawers were broken. The breakfast was terrible as the options were very limited. I would not recommend to anyone.

Most mornings of our 10’day stay.

Most mornings of our 10’day stay.

The staff that was present we’re all courteous and as helpful as they could be, but would tell you that they are in agreement with assessment that the management of this facility has no business working with the public. I was told when I checked in that our pet fee would be waived because of the length of stay we were having on the last day. The manager tried to reinstate that pet fee and demanded payment from me when I told him that we did not have the money. He became a rate and told me that I was taking money out of his pocket I believe that was very true because I honestly think that the manager takes those fees and put them directly in his pocket. I would recommend that Expedia Hotels.com and all other apps. Remove this hotel and no longer allow their customers to encounter this experience of ours.

The staff that was present we’re all courteous and as helpful as they could be, but would tell you that they are in agreement with assessment that the management of this facility has no business working with the public. I was told when I checked in that our pet fee would be waived because of the length of stay we were having on the last day. The manager tried to reinstate that pet fee and demanded payment from me when I told him that we did not have the money. He became a rate and told me that I was taking money out of his pocket I believe that was very true because I honestly think that the manager takes those fees and put them directly in his pocket. I would recommend that Expedia Hotels.com and all other apps. Remove this hotel and no longer allow their customers to encounter this experience of ours.

The full breakfast was lacking, just waffles and no other hot meals. There is heavy renovation occurring throughout the whole complex and there was no wifi or cable TV series working.

The full breakfast was lacking, just waffles and no other hot meals. There is heavy renovation occurring throughout the whole complex and there was no wifi or cable TV series working.

The room was clean There was no internet or cable service. There was a sign at check-in that due to construction and burst pipes there was no cable or internet. The place seemed like it was almost deserted

The room was clean There was no internet or cable service. There was a sign at check-in that due to construction and burst pipes there was no cable or internet. The place seemed like it was almost deserted

Other than the aloof employee checking me in (not friendly, courteous, or polite), the room was wonderful--nice furniture, bed, etc. The next morning is when everything went downhill. First of all, the heater didn't work; it never got above 65 degrees in the room all night. There was no hot water and you could practically see through the bath towels. Not only were they thin, but they barely qualified as hand towels. It seems as if the management went cheap on everything. Freezing shower in the morning and a LATE substandard breakfast (not even close to the spread pictured), would not stay here again.

Other than the aloof employee checking me in (not friendly, courteous, or polite), the room was wonderful--nice furniture, bed, etc. The next morning is when everything went downhill. First of all, the heater didn't work; it never got above 65 degrees in the room all night. There was no hot water and you could practically see through the bath towels. Not only were they thin, but they barely qualified as hand towels. It seems as if the management went cheap on everything. Freezing shower in the morning and a LATE substandard breakfast (not even close to the spread pictured), would not stay here again.

Breakfast set from 6-9 did not begin until 7 And one morning - not at all. Attentive desk staff and good crew. Just needs attention.

Breakfast set from 6-9 did not begin until 7 And one morning - not at all. Attentive desk staff and good crew. Just needs attention.

It was no hot water in the rooms we had yo shower with cold water. It says breakfast was included, not true it was no breakfast only coffe.

It was no hot water in the rooms we had yo shower with cold water. It says breakfast was included, not true it was no breakfast only coffe.

It was a place to stay for the night. The room was not clean, they came and asked us if we used our room because they were going to move us. Went for breakfast and it was all put away at 8 am. Smelled like weed.

The room was not clean, they came and asked us if we used our room because they were going to move us. Went for breakfast and it was all put away at 8 am. Smelled like weed.

Yes

Yes

The hallway and my room smelled to the point I was nauseous and ended up finding a different hotel to stay in.

The hallway and my room smelled to the point I was nauseous and ended up finding a different hotel to stay in.

My shower didn’t work. I got the room because I work at a hospital down the street and with the icy weather, I wanted to make sure I could make it to the hospital… I was so disappointed that I couldn’t take a shower after work nor did I get coffee. Plus the lobby didn’t have breakfast nor coffee. There was I sign in the lobby that said ‘closed’ And the desk had a sign that said the receptionist was gone for a moment and they were with another quest. If you don’t like showers, coffee, or breakfast this is the perfect place.

My shower didn’t work. I got the room because I work at a hospital down the street and with the icy weather, I wanted to make sure I could make it to the hospital… I was so disappointed that I couldn’t take a shower after work nor did I get coffee. Plus the lobby didn’t have breakfast nor coffee. There was I sign in the lobby that said ‘closed’ And the desk had a sign that said the receptionist was gone for a moment and they were with another quest. If you don’t like showers, coffee, or breakfast this is the perfect place.

The room was decent, spacious and clean. Wasn't expecting the snow storm that took over our trip. The room kept us safe from the storm.

The room was decent, spacious and clean. Wasn't expecting the snow storm that took over our trip. The room kept us safe from the storm.

Like having a full sized apartment

Like having a full sized apartment

I am a disabled veteran that lives on a tight budget so breakfast was not in the plans. Hotels today feel like they can do you any type of way and it would be okay.My room was located in the back of the hotel. The outside door was not locked and their was three guys standing outside smoking weed. I stepped around them and minded my buisness. My room had been renovated and it was nice and comfortable. I was impressed until the next day when i had a date and i looked for an iron. There was no ironin the room so i walked to the front desk but the doors were locked with no attendant. I went back to the roomand turned on the hot water to knock down the wrinkles. I go on my date with wrinkles in which my date noticed. I will not be returning to this hotel as i dont like being hustled out of my money. I see why people stay at marriott and hilton as they have what they say they have.

I am a disabled veteran that lives on a tight budget so breakfast was not in the plans. Hotels today feel like they can do you any type of way and it would be okay.My room was located in the back of the hotel. The outside door was not locked and their was three guys standing outside smoking weed. I stepped around them and minded my buisness. My room had been renovated and it was nice and comfortable. I was impressed until the next day when i had a date and i looked for an iron. There was no ironin the room so i walked to the front desk but the doors were locked with no attendant. I went back to the roomand turned on the hot water to knock down the wrinkles. I go on my date with wrinkles in which my date noticed. I will not be returning to this hotel as i dont like being hustled out of my money. I see why people stay at marriott and hilton as they have what they say they have.

Exceptional

The room was big enough, but not completely cleaned. Hair on the floor of the bathroom. Noise from the room above when we were trying to go to sleep. Disappointed didn’t know about renovations, making breakfast unavailable.

The room was big enough, but not completely cleaned. Hair on the floor of the bathroom. Noise from the room above when we were trying to go to sleep. Disappointed didn’t know about renovations, making breakfast unavailable.

I like that it was quite after the holiday There was a pool party that lasted well after 10pm and the sign at the front desk stated quite time started at 10pm -7am. There was weed smoke in the air I had to walk past with my 4 kids through the smoke. This property was a lot better when it was homewood suites. The WiFi barely worked and there was only 32 channels on the tv no shows for kids.

Didn't eat breakfast. I don't eat pork. It really wasn't a big selection Room service. I never got clean linen the entire weekend.

Nothjng No hot water, breakfast or wifi. Non of which is mentioned on website or when checking in. Staff as much use as a chocolate tea pot.

Nothjng No hot water, breakfast or wifi. Non of which is mentioned on website or when checking in. Staff as much use as a chocolate tea pot.

Bad

Bad

Huge space, clean, relaxed!

Huge space, clean, relaxed!

Good location Property was under new ownership and service was complicated. No supplies, no breakfasts for gluten allergies.

Hardly anything. Access doors didn’t work. Can’t find staff to check out. No breakfast. HVAV in room impossible to control. See above

Good location Property was under new ownership and service was complicated. No supplies, no breakfasts for gluten allergies.

Hardly anything. Access doors didn’t work. Can’t find staff to check out. No breakfast. HVAV in room impossible to control. See above

Alarm went off at 9 in the morning for no reason there was no fire or nothing it was like that for an hour I had to check out early

Alarm went off at 9 in the morning for no reason there was no fire or nothing it was like that for an hour I had to check out early

It was not available they were they were remodeling

It was not available they were they were remodeling

budget friendly

budget friendly

They did not offer breakfast despite it was included when making the reservation.

They did not offer breakfast despite it was included when making the reservation.

Smoke free hotel but smelled nothing but marijuana also stayed one night got charged a 100 deposit and never received it back I know the room was left in perfect condition. Scratchy people here too. Don’t stay here try the red roof down the street looks way more full of people and nicer.

Smoke free hotel but smelled nothing but marijuana also stayed one night got charged a 100 deposit and never received it back I know the room was left in perfect condition. Scratchy people here too. Don’t stay here try the red roof down the street looks way more full of people and nicer.

Room was very nice only complaint wasn’t a iron

Room was very nice only complaint wasn’t a iron

No breakfast. Guy was rude when we asked for towels. Have alot of work in area but since he was rude I’ll stay somewhere else.

No breakfast. Guy was rude when we asked for towels. Have alot of work in area but since he was rude I’ll stay somewhere else.

Horrible No WiFi No amenities Still haven’t received my deposit back

Horrible No WiFi No amenities Still haven’t received my deposit back

The location was nice and quiet and relaxing I wish the A/C didn't sound like a Jet taking off when you turn on the heat.

The facility was dirty and not what was advertised. No working wifi and trash everywhere.

Nice spaces rooms

Nice spaces rooms

Trash FOOD WASN'T GOOD, NO INTERNET

I like that the King suite was spacious in the living area. I like the kitchen space. The bathroom in the king suites was nice minus a couple things. I reserved a 2 bedroom suite. I received an adjoining room. So I was charged $100 for incidental because technically it's 2 rooms. Not 1 bedroom suite. This was not explained by staff. Reserved for myself and 3 teen girls. We had 1 washcloth in the adjoining queen room. 1 in the king suite. 2 hand towel and a total of 4 dry towels. I asked for towels upon us leaving to go somewhere. Nobody came. Some of us showered at a friend's. We returned after midnight. Still no towels. The phone in the room didn't work to contact the front desk..The phone number on the website was not valid. The whole lobby was under construction. Nothing was stated about that on the website. They advertise free wifi Then stated it's only in the lobby. Which would have been an inconvenience..However it wasn't available due to lobby being under remodel construction. It said breakfast was $1per guest. Also crazy. But okay it's $1 cool. Nope no breakfast due to construction. They had a sign apologizing for the inconvenience. PUT THAT ON THE WEBSITE SO PEOPLE KNOW. The queen room had a smoke detector hanging with wires. I reported it. I was assured it would be fixed on our 1st night. I was the same when we checked out. The queen room had a few mini toiletries in the bathroom. The King suite had the shampoo, conditioner and HAND SOAP in the tub attached to the wall. Why the heck would you put a big bottle of HAND SOAP in the shower and not shower gel or body wash. The bathroom door was hard to close. Then I realized the hinge at the top was rusted and also detaching at the top. With the money I paid I was not satisfied. The queen room beds were OK. The king bed was super hard. With small uncomfortable pillows. Good it was 4 to make some comfort.

They were remodeling and never told us there was no breakfast.The room they put us in, was not a sweet.It was too different rooms and it it was supposed to be 45 peoplewsupposedto be a sweet 42 peop

They were remodeling and never told us there was no breakfast.The room they put us in, was not a sweet.It was too different rooms and it it was supposed to be 45 peoplewsupposedto be a sweet 42 peop

First - we didn't know that this location was being renovated. As soon as we got there the front doors wouldn’t open. Second - the WiFi was only available in the lobby and not in the room; that was unexpected and an inconvenience. Third- the room was clean but the cabinets in the kitchen seemed old and some were about to fall off the hinges, the fridge rubbed up against the wall and the cabinet near the faucet. The toiletries in the bathroom were low- no shampoo, no body wash, the conditioner was extremely low. One remote for both TV sets that didn’t have all the channels. The breakfast and coffee were not good at all. If we would have know all this we would have cancelled the reservation. But we stuck it out because it was we had a place to stay for a reasonable price. We made this reservation a long time ago and with enough time to make this room ready or have a portable wifi extension to the room for the time we stayed. Very disappointed. Had to purchase items at a grocery store for the amenities that were not provided or not consumable. I’m sure once the renovations are complete this would be a great place to stay but not for our stay.

First - we didn't know that this location was being renovated. As soon as we got there the front doors wouldn’t open. Second - the WiFi was only available in the lobby and not in the room; that was unexpected and an inconvenience. Third- the room was clean but the cabinets in the kitchen seemed old and some were about to fall off the hinges, the fridge rubbed up against the wall and the cabinet near the faucet. The toiletries in the bathroom were low- no shampoo, no body wash, the conditioner was extremely low. One remote for both TV sets that didn’t have all the channels. The breakfast and coffee were not good at all. If we would have know all this we would have cancelled the reservation. But we stuck it out because it was we had a place to stay for a reasonable price. We made this reservation a long time ago and with enough time to make this room ready or have a portable wifi extension to the room for the time we stayed. Very disappointed. Had to purchase items at a grocery store for the amenities that were not provided or not consumable. I’m sure once the renovations are complete this would be a great place to stay but not for our stay.

There were only two towels and no wash cloths in the room. No hot water. Dirt and sand in the tub. One bottle of conditioner and no shampoo. In the morning when we went to get breakfast, there was only cold scrambled eggs. The coffee was cold because it was left over from the night before. In the morning when we came in, the agent behind the desk looked like he just rolled out of bed and the person maintaining the breakfast area was asleep on one of the chairs. I will not be recommending this place to anyone.

There were only two towels and no wash cloths in the room. No hot water. Dirt and sand in the tub. One bottle of conditioner and no shampoo. In the morning when we went to get breakfast, there was only cold scrambled eggs. The coffee was cold because it was left over from the night before. In the morning when we came in, the agent behind the desk looked like he just rolled out of bed and the person maintaining the breakfast area was asleep on one of the chairs. I will not be recommending this place to anyone.

Nothing Room looked like it was in lack of basic maintenance

It was very clean and put together. I was pleasantly surprised.

It was very clean and put together. I was pleasantly surprised.

Yes

Yes

The rooms looked old and run down. They appear to pay h it up to keep it in business. They had mildew in the bathroom along with rust around the bathroom. It was COLD outside and I couldn't move my thermostat. They told me it can only go to 70. Maintenance had to come in and change my thermostat. The outside looks really nice but the rooms are horrible. They must have people that stay there on a consistent because they were outside kinda hanging on the back smoking and just chilling like it was an apartment complex. Girls trip was good overall. We made the best out of the situation. But if you are looking for a nice place to stay, stay away from there. There are other hotels close by.

The rooms looked old and run down. They appear to pay h it up to keep it in business. They had mildew in the bathroom along with rust around the bathroom. It was COLD outside and I couldn't move my thermostat. They told me it can only go to 70. Maintenance had to come in and change my thermostat. The outside looks really nice but the rooms are horrible. They must have people that stay there on a consistent because they were outside kinda hanging on the back smoking and just chilling like it was an apartment complex. Girls trip was good overall. We made the best out of the situation. But if you are looking for a nice place to stay, stay away from there. There are other hotels close by.

Na

Breakfast was horrible - worse "eggs" I've ever had and the link sausage was raw inside. Uck

Breakfast was horrible - worse "eggs" I've ever had and the link sausage was raw inside. Uck

One of the room tvs did not work....ask staff for help saod could not fix it till next day we was checking out the next morning....had no.extra pillows for my kids for the pull out bed on couch just sheets and blanket....ended up finding dirty pacifier in room and a broken meth pipe in closest room in bathroom....my kids or myslef could habe stepped on it....will not stay here again.

One of the room tvs did not work....ask staff for help saod could not fix it till next day we was checking out the next morning....had no.extra pillows for my kids for the pull out bed on couch just sheets and blanket....ended up finding dirty pacifier in room and a broken meth pipe in closest room in bathroom....my kids or myslef could habe stepped on it....will not stay here again.

Just as described by others before me.

Just as described by others before me.

It was okay.

Great value for the money!! Excellent location, easy and neraby parking, and free breakfast. Minor issues with room, but otherwise great!

Great value for the money!! Excellent location, easy and neraby parking, and free breakfast. Minor issues with room, but otherwise great!

They are so nice and friendly and they always know me when I come .

TVs not working, air did not work, smell of urine. Dog poop everywhere

TVs not working, air did not work, smell of urine. Dog poop everywhere

Everything and you have rats.

No don't have no breakfast

No don't have no breakfast

Hot water ran out, there was only 2 towels in the room, restroom needs updating. Looked old.

Hot water ran out, there was only 2 towels in the room, restroom needs updating. Looked old.

They never changed my sheets on my bed after i asked then 3x

They never changed my sheets on my bed after i asked then 3x

Este hotel cubre la exelencia en todo!

Este hotel cubre la exelencia en todo!

Beautiful

Beautiful

Overall, I guess it was worth the money. The room had an odor and there was arb

Overall, I guess it was worth the money. The room had an odor and there was arb

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Very good experience overall!

The room was filthy, and our front door did not work. Did not lock and they had to move us to a different room after we had already unpacked. The new room was just as filthy!! Hair everywhere in the bathroom area.....sheets were dirty. It was gross.

The room was filthy, and our front door did not work. Did not lock and they had to move us to a different room after we had already unpacked. The new room was just as filthy!! Hair everywhere in the bathroom area.....sheets were dirty. It was gross.

Wonderful hotel to stay at. You will not be disappointed The landscaping makes the outside a little boring

The location is absolutely perfect. You have shops and restaurants everywhere around you. You are absolutely spoiled for choice! The staff were absolutely amazing! So welcoming! From the moment that I checked in they made me feel like I was important. They made sure that everything was done to make my stay as comfortable as possible. I couldn't recommend them more. There's a little gift shop in the main office and you have a large selection of different foods that you can cook in tbe kitchen in the room. They even have beer and wine! Great touch on a Friday and you forgot to grab a beer. The elevator can be a bit touchy. The kitchens could use a toaster oven and the breakfast needs a redo

I don’t like to give bad reviews if I don’t absolutely have to. This hotel was just overall not a good experience. The first 2 rooms we were put in were dirty! They clearly had not been cleaned nor the sheets changed. There was something VERY questionable on the toilet seat that definitely was not safe to sit on! Sheets were dirty on both beds and the pull out couch was full of dirt! They were nice enough to give us different cleaner rooms! Saturday the fire alarm went off for a solid 20 minutes With no fire. Then the elevators didn’t work all day after that. All kinds of different people in and out all of the time. And the smell in the hallways is a story of its own. So very disappointed!

I don’t like to give bad reviews if I don’t absolutely have to. This hotel was just overall not a good experience. The first 2 rooms we were put in were dirty! They clearly had not been cleaned nor the sheets changed. There was something VERY questionable on the toilet seat that definitely was not safe to sit on! Sheets were dirty on both beds and the pull out couch was full of dirt! They were nice enough to give us different cleaner rooms! Saturday the fire alarm went off for a solid 20 minutes With no fire. Then the elevators didn’t work all day after that. All kinds of different people in and out all of the time. And the smell in the hallways is a story of its own. So very disappointed!

Staff are really rude and if you ask them for too many stuff they will curse at you in Indian

Staff are really rude and if you ask them for too many stuff they will curse at you in Indian

Great location and good breakfast. However, the rooms are lacking comfortability. When we checked in we found that the bathroom door was almost completely falling off and was only held on by 1 hinge. We immediately called and asled to switch rooms. They moved us to a new room, when we arrived into the new room it smelt musty and we found that window had been left opened during the thunder storm and the carpet was soaked. When I told the front desk they stated that it has never happened before and pretty much made me feel like I was lying. We stayed 2 nights and the floor is still soaked. We wjll not be coming back to this hotel.

Great location and good breakfast. However, the rooms are lacking comfortability. When we checked in we found that the bathroom door was almost completely falling off and was only held on by 1 hinge. We immediately called and asled to switch rooms. They moved us to a new room, when we arrived into the new room it smelt musty and we found that window had been left opened during the thunder storm and the carpet was soaked. When I told the front desk they stated that it has never happened before and pretty much made me feel like I was lying. We stayed 2 nights and the floor is still soaked. We wjll not be coming back to this hotel.

I feel safe all the time . That's why I only stay there

I feel safe all the time . That's why I only stay there

Looks like the owners are renovating and fixing property up. Nothing major, but a lot of little maintenance issues. TVs, doors, etc.

Looks like the owners are renovating and fixing property up. Nothing major, but a lot of little maintenance issues. TVs, doors, etc.

Nice and clean property for a one night stay in Dallas. Pool area was pleasant and breakfast room was nice. Room sleeps 4 people but there are only two bath towels, one face washer and one hand towel. Enough toiletries for only one person.

Nice and clean property for a one night stay in Dallas. Pool area was pleasant and breakfast room was nice. Room sleeps 4 people but there are only two bath towels, one face washer and one hand towel. Enough toiletries for only one person.

They didnt have a room for my reservation so they gave me a room with broken A/C and roaches took pictures and videos of both and they were rude about the situation and gave me the run around and always said the manager was not available and did not want to give me contact information for him.

They didnt have a room for my reservation so they gave me a room with broken A/C and roaches took pictures and videos of both and they were rude about the situation and gave me the run around and always said the manager was not available and did not want to give me contact information for him.

the floor is always wet. the shower curtain is short. water is always out the tub.

the floor is always wet. the shower curtain is short. water is always out the tub.

Yes breakfast was great parking was great room and service was great everything was great I would recommend 100%

Yes breakfast was great parking was great room and service was great everything was great I would recommend 100%

WORST EXPERIENCE I HAVE EVER HAD IN A HOTEL IN ADDISON. WILL NEVER STAY THERE AGAIN. BREAKFAST WAS OKAY, COFFEE WAS JUST GROSS!!!

WORST EXPERIENCE I HAVE EVER HAD IN A HOTEL IN ADDISON. WILL NEVER STAY THERE AGAIN. BREAKFAST WAS OKAY, COFFEE WAS JUST GROSS!!!

Always great. Love breakfast

Always great. Love breakfast

They are okay

They are okay

My room was infested with large cockroach and flying bugs room was nasty not what was in pictures we checked out Saturday woke up to lots of bugs in room

My room was infested with large cockroach and flying bugs room was nasty not what was in pictures we checked out Saturday woke up to lots of bugs in room

At time some questionable characters hanging out in the parking lot Overall this place has huge potential just needs some TLC and patrolling security

At time some questionable characters hanging out in the parking lot Overall this place has huge potential just needs some TLC and patrolling security

Room clean but no ice

Room clean but no ice

It’s good enough for a cheap stay. Location is great.

It’s good enough for a cheap stay. Location is great.

need Extra Tissue in rooms

need Extra Tissue in rooms

Grrat price but would rather pay more for cleanliness , better breakfast buffet eggs were hard no drink choices, stopped replenishing buffet 45 minutes before end time. List goes on and on

Grrat price but would rather pay more for cleanliness , better breakfast buffet eggs were hard no drink choices, stopped replenishing buffet 45 minutes before end time. List goes on and on

After reading some reviews I was hesitant to book. I am so glad we did. Room was spotless and well kept, breakfast was great, you definitely get your moneys worth here! Very impressed!

After reading some reviews I was hesitant to book. I am so glad we did. Room was spotless and well kept, breakfast was great, you definitely get your moneys worth here! Very impressed!

Always a pleasant stay

Always a pleasant stay

There was no electricity in the bathroom or the kitchen since the GFI switches don't work. The TV in the bedroom doesn't work. Some dishes in the cupboard but no silverware in the drawers. Ice maker works but nothing to catch the ice in so its all over the bottom of the freezer.

There was no electricity in the bathroom or the kitchen since the GFI switches don't work. The TV in the bedroom doesn't work. Some dishes in the cupboard but no silverware in the drawers. Ice maker works but nothing to catch the ice in so its all over the bottom of the freezer.

The grounds didn’t give off great “curb appeal,” but for the price, it’s a solid option. Biscuits and gravy at breakfast were served below room temperature and required microwaving.

The grounds didn’t give off great “curb appeal,” but for the price, it’s a solid option. Biscuits and gravy at breakfast were served below room temperature and required microwaving.

Breakfast and nice staff

Breakfast and nice staff

Elevator not working properly : room odors from musty conditions : key fab had to be redone 3 times and still didn’t work.

Elevator not working properly : room odors from musty conditions : key fab had to be redone 3 times and still didn’t work.

0/0 would not recommend. Moved our employees after how rude the front desk was, the dirty sheets, dirty stoves and silverware, ant infestation, water damaged ceilings, and disgusting floors. Outside was loud and there were constant people soliciting you during the walk from your car to the front desk. Nothing felt safe. Don’t let the shiny pretty lobby fool you. This establishment is absolutely atrocious.

0/0 would not recommend. Moved our employees after how rude the front desk was, the dirty sheets, dirty stoves and silverware, ant infestation, water damaged ceilings, and disgusting floors. Outside was loud and there were constant people soliciting you during the walk from your car to the front desk. Nothing felt safe. Don’t let the shiny pretty lobby fool you. This establishment is absolutely atrocious.

Tried to use phones in room to call house keeping for fresh towels. Phones did not work. Had to walk up to front desk and ask for towels. When I said the phones did not work in the room, I was told they are not connected in any of the rooms.Rooms were dirty and paint peeling everywhere. THIS HOTEL IS VERY RUN DOWN. DO NOT STAY HERE!

Tried to use phones in room to call house keeping for fresh towels. Phones did not work. Had to walk up to front desk and ask for towels. When I said the phones did not work in the room, I was told they are not connected in any of the rooms.Rooms were dirty and paint peeling everywhere. THIS HOTEL IS VERY RUN DOWN. DO NOT STAY HERE!

Great job

The owner is there the entire time. If you are female he's been known to randomly knock on your door. Filled with drugs and working girls. Beware. Police fill this parking lot nightly. Not a good area.

We stayed at Addison Suites July of 2024 as well. We were in Dallas for business. Last summer, beautiful breakfast, laundry facilities, and reliable internet. This summer was horrible. The internet was spotty, tv was out for a week, and the laundry facility was in disrepair and broke down in the first week of the stay. Breakfast was lacking. Scrambled eggs most days, waffles, oatmeal. The drinks were limited to water, milk, tea, of coffee. There was juice maybe one to two days a week with usually one choice and none of it was on ice or cold. If someone was at the desk and that was not all of the time, I was always told it would be fixed the next day or I did not even know that the laundry was not working. This was no longer a Hilton property and the people that purchased it were remodeling three of the buildings. There was really no point to having key cards to enter the building as most doors never fully closed. Rooms were cleaned maybe every four to five days. We certainly were not heard when we asked about an issue. This was for business and I would not recommend this to anyone or to the program that I was doing. They talk about their amenities but in truth most were in disrepair or nonexistent. Also, the blinds in the food area were nothing short of disgusting. They had not been cleaned ever. I would have given negative stars if I could. I do not recommend this for anyone.

Awesome

The property itself was quite satisfactory. However, I encountered some issues with the receptionist, PK. Upon my arrival, I observed him yelling at a staff member, which I found unprofessional. Additionally, when I extended my stay by two extra days, PK repeatedly pointed at me and emphasized the no-smoking policy in the rooms. I clarified that I do not smoke and was informed of this policy during check-in. When I inquired about why he seemed to assume otherwise, he smiled as if it were a joke, which I found inappropriate. Due to his rudeness during our interactions, I requested to speak with the manager. It's important to address such behavior to maintain the reputation of an otherwise good establishment.

It was really good, everything it's near the place

Food was average

Decent property. Needs a lil TLC. NO COLD AIR COMING THROUGH AC UNIT, NO COLD WATER THROUGH FAUCET IN KITCHENETTE.

These suites are just fine for a stay. Inside the building is clean and comfortable with some noticeable wear and tear. Looks like the building is being eorked in though so hopefully improvements are coming! I had to leave very early so I couldn't enjoy the breakfast but that is a nice perk. Would like to have had a water bottle in room though. Rooms are pretty soubd proof. Overall, good stay.

Few warnings -- the shower door bars aren't actually attached, so don't try to use them to steady yourself, the sofa with the bed looked so old, I cannot see how it could possibly be comfortable, the furniture is ripped/stained, and our bathroom ceiling did have what looked like mold in the corner. Overall, if you need a cheaper place to stay, and can tolerate a bit of sketchiness, you'll be fine. On the positive--the pool looked clean (we didn't use it), the staff was wonderful, parking was easy, and there are a ton of things to do in the area.

We travel freuqently as a family and even the "good" hotels are all the same and basic. Not this one. It checked all the boxes plus some. The room and lobby smelled great and were immaculate. The young man working the front desk was so so kind and accommodating. The area was so quiet even with construction going on. The pool was clean. The breakfast was delicious. Just overall the best place we have stayed

We had to get another hotel because this one did not have TV or Internet

Big in bathroom, lady at the desk wasn’t overly helpful and was on. Her phone the entire time. Buffet attendant man was very lovely tho. Light in kitchen area was out and told to front desk day one and claimed it would be fixed while we were at work. Nothing was for the entire stay.

Beautiful hotel with wonderful breakfast

Would not recommend

Staff was friendly and area was perfect for firework show

Since checking in the person there kept going on about how cheap we got our room rate and proceeded to give me the cost of the room. I found this unnecessary, because they chose to advertise with a 3rd party. Nothing was explained regarding what amenities were available, no wifi, no pool towels. I expected so much more and it was not it. I would not recommend this place to anyone, as well as not stay here again.

Don’t stay here ! The service provided from this property from checking in to check out was terrible. At check in they told me my reservation was canceled when it was definitely not canceled it took them one hour to check us in and figure it out. Requested pack & play advertised in amenities and they did not provide. WiFi was not working, the numbers on the door were broken and on the floor or taped on. Requested the room to be serviced one day out of five and they provided 2 towels when the room was reserved for a family of 6. The pull out sofa bed smelled like piss. They did not have pool towels available. The rooms smelled musty and the AC made a weird noise all night. No one at check out for 15 min so we just left. Terrible stay would’ve preferred a refund and booked somewhere else but they said non-refundable.

Property says they have WiFi on the property and they infact did not have any WiFi. A/C was not working inside room temp was 80F which to their credit they did eventually fix. The room smells musty almost like if there was mold at some point. Dead bolt does not work on the door. No pool towels. Had family staying here as well their mattress smelled like pee. Shower faucet would not stop running constant noise when trying to sleep. Fridge door would not stay closed and would barely keep anything cold . Reached out to Expedia during my stay and they reached out to the hotel who’s only comment was “they should have said something “ which is fair but that doesn’t fix the fact the property was in this condition to begin with. Breakfast ends at 9am which is advertised to be fair but who wakes up that early on vacation seems like a way to cheap out on not feeding people. Also when checking in front desk kept saying “Oh you got this very cheap very cheap we charge way more per night this is very cheap” seems very unprofessional all around would not recommend staying here. Better off staying at a motel 6 to be honest.

Clean property

The staff and lobby were great. The room had a lot of components that didn’t work or were in bad condition. But apparently new ownership has just taken over the hotel so hopefully they’ll be working on getting everything in order.

First off my room was clean however the furniture and bathroom were well worn. Outside my room the corridors were in rough shape and the ground. The exterior doors were either non working or they were propped open which is a safety concern for myself. As I waited in the lobby several guest came to complain they were not given the room they booked or they didn’t have the reservation at all. It appeared that most of the occupants booked through 3rd party. Only resolution the front desk gave was a total refund and they could go to another hotel.

Stayed for a night before an early flight out of DAL. Worked perfectly! Would also be very nice for a longer stay. 2 beds in bedroom plus a sofa bed. Good for families!

Customer service was amazing! Front desk staff were very helpful and kind during our stay. Loved how everything was close to the hotel. Definitely will be booking again!

Nice customer service and clean roomsand clean pools

Old musty smell.

No housekeeping services for 3 day stay

I love the layout of the room it really made me feel important on my birthday!!

It was a nice spot, didn’t have any problems in my stay

Very friendly and professional staff. The hot breakfast was great with lots of options. We enjoyed our stay there. Thanks

THIS PLACE LOOKS LIKE AN EXTENDED STAY FOR DISPLACED FAMILIES! Poor property conditions. Staff is reluctant to compensate for miscommunications. Then I received a random $15 charge when I checked out. DO NOT RECOMMEND.

Excelent work. I love it. Definitely coming back

We were very limited on towels. Staff were hesitant on giving us extra towels. We were out of toilet paper as well on our second night and never had it replaced. House keeping never made it to our room throughout the whole stay.

Honestly just walking distance to liquor store and restaurants.

I dont think i could have gotten better accommodations in Dallas for the price.

Very affordable and safe, clean

Great price, front desk should be more friendly, no need to chit chat but a please and a thank you go a long way.

The room has everything you’d need for a weekend stay, except good lighting. I didn’t want to open the windows for everyone to see inside either, so the room remained dark. The couch bed was really uncomfortable but the AC was amazing. The shower temperatures were great, but the style shower we had did make a wet mess.

Get more towels

Addison Suites did my family and I right .I have no complaints other than 1 of the 2 rooms we booked the ceiling fan didn’t work but the ac was perfectly fine. The rooms were very clean , we enjoyed the pool and the front office staff were very hospitable. Many restaurants to choose from in the area and highways were very close. Perfect for the price.

Clean great place

This property used to be a Hilton Homewood Suites. It is not anymore. It is seriously in decline. Just about everything is broken and very shabby with age and abuse. This place needs a serious infusion of TLC and lots of capital to get it back up to par. I will not be staying here again.

Staff were courteus & attentive

Love it

Of my room and I was needing assistance, no one was at the front desk and I couldn’t use my key card to get in the building. This was at night coming back In from dinner. Luckily my other room key was in my car and someone came out the building to get back into My room. I wouldn’t stay here again. If u stay in the back it’s very dark back there!! Not enough lighting to feel safe from burglary ect. The property was clean though. The rooms were alright! I did love how comfortable the bed was and the coverage from lighting on the windows. Very dark so u can sleep. Kitchen fully staffed with dishes, microwave ect. It was decent but not up to my taste.!! If ur on a budget in a nice area then its ok to stay

large clean suites. Sadly, no blow dryer. looks like it just got bought out. i hope they can keep the quality of this place how it is .

When I gotten to the suite I thought it was an apartment complex. I went inside to check in it was easy. But finding the room was hard took me maybe 20 minutes to find even when asked for help. Once I found the room, the key DID NOT WORK. I went to the office and they followed me back to room to open door. I assumed the key was fixed. Little did I know I left and ran some errands come back to room door would not open. Had to go back to the office. Mind you I been going back and forth since I checked in because I couldn't find the room. Now I'm locked out and have to constantly asked to be let in to the room. Why, I have no clue. I just wanted another room were the key actually work. Nope I was stuck with the room I had. Plus I had a plus one and it was not easy trying to leave room. One of us left while the other stayed to make sure the other can get back in the room without disturbing the front desk. I was annoyed with the door not being able to come and go as I should.

Very good deal, huge suite, has full kitchen and big refrigerator. Plenty of parking, staff very nice and helpful. I be going back next time I visit Dallas.

Only bad thing is floors are thin so you can hear pwoplw walking around above you. However I will definitely stay again.

Best sleep ever 😴 💕

It was worse then motel

Did not have the rooms I paid for and the staff was rude

For the price that I have been paying for a hotel room I am able to stay here with is similar to an apartment. The room was very comfortable, roomy, and the breakfast was the same as what I got at a regular hotel, even with the rooms having a kitchenette.

Impressed!

I was in a 1st floor room. The noise coming from the room above me was almost unbearable. Stomping across the floor til 9-10 o'clock at night, banging, things being dropped on the floor. Sounded as if they were renovating the room. The roof drain downspouts just outside my room were overly loud, and with constant rain for the two days I was there, just added to the noise from above. Dogs yapping down the hall the first night was another source of lost sleep. Have stayed at the same hotel previously, without any problems at all. It appears the management and or ownership has changed, as there is plastic covering the signage of the hotel as you enter. I may stay again, but will think long and hard before making a decision.

The staff very friendly

It’s clear it was still transferring management/ownership, so the hallways were run down and smelled of old cigarette smoke, but the bedrooms were nice and clean and mostly updated (we had a remote in our room that didn’t go with the new fan). The lobby area was nice and the staff were excellent. They even gave us a little welcome bag (just some water and cookies, but nice cos it was unexpected). Full breakfast was good. Our only issue was finding it- Maps hasn’t updated with the new name so you really need to enter the exact address. It will likely get better once they’re fully renovated and staffed.

Good service

The service and experience was wonderful!

It's really nice and very professional and clean

Everybody was so nice at the front desk they was so nice and very cool I love how they handle everything up there ..I will be back again

M

We had to leave after only one night. We felt unsafe with the apparent domestic violence in a nearby room.

No AC/heat, ceiling fan didn’t work, sheets were dirty (pink stain), keys were always disabling, the hotel hallway door was broken- meaning the door was unlocked

We checked into the hotel and was sent to a room that was under construction. We got a different room on the other side. We went inside and there were bugs crawling on the kitchen walls, the pull out sofa was incredibly uncomfortable, the tv remote was filthy and sticky. The room itself looked like it was rushed through some fixing here and there, but the money was more important than the time & quality. I also kept getting told I would receive a crib, but never got one. I will says, Johnny at the front desk was phenomenal- very nice. That was the best part of the stay.

Worst place to stay, shouldn’t be considered a Hilton.

Breakfast was cold every morning. Staff has zero personality aside from housekeeping. They always said hi. Front desk always seemed bothered while sitting down in the lobby watching tv. Tried calling front desk multiple times from my cell since my room phone didn’t work never got an answer. The only friendly front desk person was the gentleman who checked me in. He was great.

It is clear to see why this hotel is no longer going to be a Hilton Hotel. The property was very dated, we had a cockroach in our room and a carpet beetle in our daughter’s room. The stairs were rusted out and my husband and I both tripped walking down them. The toilet ran, the bathtub dripped, the fan didn’t work in the bedroom, the water in the sink smelled fishy and worst of all the windows didn’t lock!

Had a great night

Excellent place

great location

Our room was completely disgusting, the beds were stained and so was the sofa. The room was just awful and gross. I did go to the front desk and the staff member was GREAT! He was super helpful by all means, I know it is not his fault on the conditions of the rooms and he did try to accommodate us to a different room. The other room we got smelled like urine. My first time booking through Expedia & LAST time too! Expedias customer service was awful they wanted to charge me for something that was not my fault, even the hotel staff tried talking to them and they told them the same thing. Between my room and Expedia I will rate it a 0. The only thing I can rate a 10 was the staff member that tried so hard to help me and my sister. He was so helpful.

Staff were nice enough but the hotel is very run down and in poor condition. Broken cabinets and not your typical homewood suites. We usually trust this line but this was terrible.

Service was good. Rooms were clean but remotes had dead battery's, bathroom door stuck, body gei dispenser was empty. Biggest issue for us was bed was too soft and was noisy outside in middle of the night

Problems getting clean towels, phones didn't work in rooms, no cleaning service ran out of tissue had to wait until next day

I will recommend people DO NOT go to this location, ever. Especially after the way I was treated.

There was a huge cockroach in our bathroom.

We had six people and four bath towels and when we asked for extra towels we were told to check back later as they ran out. Never had a hotel not have extra towels. It did not make sense why the pool was closed but someone would be cleaning the pool every day. When we were informed the pool was closed, we dealt with attitude from the staff. No one ever told us the pool was closed when we checked in. There was only ever one staff member available at the front desk and they didn’t seem interested in doing their job as they were constantly on their phone. The rooms had issues. It didn’t look like things were ever cleaned, only towels and sheets were changed every other day. When you offer a king size bed, you should use king size sheets. The sheets and blanket on the bed were for a queen and the sheets never stayed in their place.

Not off to a great start! Arrived at 1030pm. I booked a king suite (which has two bedrooms) this room almost 1.5 months in advance. Also added specific note NOT a sofa bed due to back problems. I called 3 days before we arrived to ensure our room was guaranteed and we had the king suite. Agent said yes!!!! we got here only to find out our room was oversold! Then proceeded to tell us we do have 2 double beds -NOPE got into the room and it was one double and a sofa bed the very bed we asked NOT to have! The door is also next to an entrance exterior door that has a broken lock into the building- not very secure. Moldy broken bathroom tiles, see pictures. Cant even use the WiFi because we aren’t technically checked into this temp room so name and room doesn’t even match! We chose this place because we like Hilton. not recommended.

The WiFi was horrible. I tried to work in my hotel room and it was so bad I couldnt get anything done.

We stayed here for 8 days for a work trip. Our first 3 days we had no hot water then the next 3 days we had our drain not work and waited for it to get fixed. We then had an off day on Sunday and the pool was closed “until further notice”. It was an all bad experience but the front desk guy Herbert was very helpful through it all.

For the price and name the hotel carried, it was well below my expectations. This property was more of an apartment building converted to a hotel. The front desk gave little to no instructions and handed me a paper with multiple grammatical and incorrect thought statements. This is by far the worst place to stay in the area. 10/10 do not recommend.

Room was missing some kitchen items

Ok

My guests choose this property as used in the past but after a night asked me to move them in a new location. Unsafe and with hot water broken.